Care Home Owned by Sandstone Care Group in Powys

workload). She has been at the Oaks less than 3 weeks; has gained weight, is willing to get out of bed, and is so much brighter. She has now accepted that the nursing care at The Oaks is what she needs, purpose has returned. Induction into the home was relatively painless (I had experience with my father entering a care, then nursing home), and the support afforded eased the work needed to manage finances. Activities, encouragement and overall care are in abundance in all disciplines in the running of the home. My review on Food & Drink has not been evaluated hence rating.

are lovely . My grandad is so happy since coming here and it's so lovely to see .

a relative who does not live near but visits as often as possible , the fact that when I phone to speak to Mum I can identify the person answering really does make it so much better for all. I am able to get feedback as to how Mum is and , when the handset is then taken to Mum the way the staff interact with Mum is really positive.
There have been times when things haven't gone to plan but these have been dealt with in an open and constructive manner .
The decision to move into Residential Care was not an easy one both for Mum herself and us as her family. However, it was the right one . The fact that Mum is happy and content means so much. Thank you

and empathetic staff at The Oaks help to make my Mother's residency there as pleasant and comfortable as can be, giving me peace of mind that she is being well looked after at all times.
Management, Carers, Kitchen staff, Domestic and Laundry staff are all so busy, but do their utmost to spend as much time with her as their demanding schedules will allow and all chat with Mum whenever they can which I greatly appreciate.
I am present almost every day, and can vouch that the level of care is of a consistently high standard.

see the personal care in action but my wife is happy with it. The carers take great pains to see that she eats her meals. They also chatter cheerfully to her. I think that her cognitive ability is improving largely thanks to this.

between January 2020 until December 2024 so that's quite a period of time for them to be looked after. I would highly recommend this care home to anyone seeking high-quality services for their loved ones.

has been there, she has never wanted to leave. The standard of care is excellent, and she continuously says that she cannot pick any faults with The Oaks at all. We are very grateful to all the staff there for looking after her so well.

care that Nan received during her end-of-life care was second to none. Some of the staff members even came into the home on their days off, that made us know as a family how much they cared for Nan and how well they looked after her on the days we weren't there. We were able to come and go as we pleased when Nan became end of life, we basically moved in for a couple of nights it was great. After trying the food it is beautiful. Not like school dinners like I first thought, it's full of flavour and always looked very appealing! But honestly thank you all on floor two I will miss you all, you've been amazing. Thank you for looking after my nanny when me and grandad couldn't anymore.

staff working hard and with a sense of humour at the right time.

and helpful. The home is modern and very clean and warm. I have visited frequently since he came to live here, often around mealtime. The choice of meals, fresh cooked always smells delicious and my husband eats well. He is encouraged to join in the variety of occupations from craft and painting etc to live musical entertainment, which I have attended and was very good. Encouraged, not forced to attend. In the warmer weather, there are lovely accessible gardens to enjoy tea and cake, with family members or just on your own if you wish. My family and I, couldn't be happier with the home and care he gets. Very many thanks.