"My aunty is a resident. Having visited a number of homes before Manor Park it stood out immediately with been a new build, instead of a…"
Read all 7 reviews
from £1,595 / week
80 Rooms
Location Type
Care Home
Set just 17 miles from the cathedral city of York in the scenic market town of Malton, North Yorkshire, this newly developed care home provides exceptional residential and residential dementia care ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Sandstone Care Group Reviews in North Yorkshire (7)
9.4
Sandstone Care Group has a Group Review Score of 9.4 (9.441) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sandstone Care Group must have a Review Score.
from A H (Nephew of Resident) published on 10 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My aunty is a resident. Having visited a number of homes before Manor Park it stood out immediately with been a new build, instead of a conversation. Internally I found the layout of bedrooms, communal areas very good and it still has the new look and feel to furnishings etc. We found the individual
bedrooms a good size, all on suite, perfect for what we required. I particularly like the security of the residents as they can not just exit the building which was important to us. Meals are of a good quantity and quality. All the staff were extremely helpful and pleasant right from the initial contact and still are several weeks later and my aunty seems very relaxed with them (a good sign). Staffing levels are good and again the policies in place on safety and care seem to very good. The best recommendation, outside the building itself, I can give is that my aunty is happy, safe and well cared for, the three most important factors for us as a family. Well worth a visit if you are looking
Reply from Elizabeth Hooley, Customer Relations Manager at Manor Park Care HomeThank you so much for sending a review for Manor Park we really appreciate it. We are delighted that you chose Manor Park and that your aunt has settled in and is enjoying her new home. The home is absolutely beautiful and we have wonderful staff and it's lovely that this is recognised, we will make sure to pass on your comments.
from J P (Resident) published on 21 May 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I have been here in Manor Park for the past three months having arrived at the beginning of January 2026. I have a very pleasant ensuite room attractively furnished in pale colours leading on to a courtyard garden. All the staff are most helpful with the care staff being kindness itself and go out of
their way to make life easier. The food is good and wholesome and the chef goes out of his way to cater for all tastes. I have had a good life and am happy to spend the rest of my days here.
Reply from Elizabeth Hooley, Customer Relations Manager at Manor Park Care HomeThank you so much for leaving us such a wonderful review. We are delighted that you have made Manor Park your home and that you are enjoying living here. It is really important to us that you feel cared for and can see how kind the staff are. We are also pleased to know that you are happy with the food as we know how important that is and the chefs and catering staff do ensure that they take their time to cater for each individual. I will ensure that the staff are aware of your lovely feedback.
from J K (Daughter-in-law of Resident) published on 10 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Outstanding.
We are so glad that we were able to move my mother-in-law from a residential home in Lancashire to Manor Park for the final weeks of her life. All the staff were so caring and friendly, including the receptionist, the cook and housekeepers. Seeing her face light up in response to the gentle
and encouraging way the carers spoke to her will remain a lasting memory for us.
Very touching moments too- such as on one of her final mornings, we went into her bedroom to find that the night staff had turned her bed to face the window. She was bathed in sunshine, looking out to the beautiful view outside. Very moving.
As a family, we spent most of the last two days by her sideand witnessed the amazing 24 hour care the wonderful staff provided. The home was also supported well by local District Nurses and a dedicated Doctor.
When we were choosing a care home, we didn't fully appreciate how beneficial it would be to us, as visitors, to spend those last moments wi
from J S (Respite Resident) published on 23 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I chose Manor Park for a period of respite care after making an initial visit as I knew it had only recently opened. I was impressed by the overall design and landscaping.The communal rooms were spacious and bright yet with a homely feel.The corridors had colourful pictures of the Malton area. There
was a good choice of freshly cooked food on the daily menus with individual preferences accommodated and spacious dining rooms overlooking the gardens. The care I received from staff was exceptional. Always a knock on my door before entering, and always a quick response to my bell call day and night. Nothing was too much trouble from a cup of tea to extra towels or a little chat, and the housekeeping standard was excellent. I had help with my mobility recovery and regular check on the medication I needed. All of my stay provided me with peace of mind, and I would highly recommend a visit to Manor Park if considering care needs.
from P N (Resident) published on 6 March 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Very impressive design and furnishings. Everywhere beautifully clean. Possible improvements would be to provide a draft letter to advise a residents change of address, correction of first page of residents contract and clear labels on buffet items to warn and protect people at risk of allergic reactions.
from A R (Daughter of Resident) published on 21 January 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
As with any new facility there have been a few teething problems, but this has not detracted from the overall brilliant standard of the facility. My mum especially likes the on-suite wet room, with shower incorporated.
I also cannot praise enough the wonderful staff who go above & beyond caring for
my mum & taking care of all her needs, even down to making hot chocolate in the middle of the night when she can't get to sleep.
from M A (Son of Resident) published on 9 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I am please and relieved to say that my mother of 94 with vascular dementia has settled in and has stopped asking to go home after just a few days.
She is being assisted out of bed, dressed and with help walk around the home, having her meals in the dining room and joining guests in the lounge.
Each
time I've gone, there's been a new activity.
They've had school children singing Christmas carols,
The other day there was a guitarist.
The staff have taken to her, she makes them smile and I can see they in turn enjoy helping her.
I feel like she's getting special attention.
Mother is happy .
The care and attention that mother is receiving has given her *a new lease of life*.
It couldn't be better.
The best Christmas present ever!!!
Reply from Karl Jones, Regional Manager at Manor Park Care HomeWe are so pleased that you and mother have had such a lovely experience and i can confirm staff hold mother dear to their heart. We hope you will join us for our official open day on the 21st January 2026 as we welcome all too our Sandstone family and embrace the community of Malton and surrounding areas. Thank you for your lovely words and looking after mother is a gift to our staff and long may it continue as we look forward to many happy special occasions together.
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