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Care Homes Owned by Sandstone Care Group in Merseyside

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sandstone Care Group in Merseyside

Only the locations & reviews in Merseyside for Sandstone Care Group are showing below.

View the details of all 13 locations (with 751 reviews) owned by Sandstone Care Group

Sandstone Care Group Locations in Merseyside (4)

 - Browse 4 Care Homes owned by Sandstone Care Group in Merseyside
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Birkdale Tower
8 Oxford Road, Birkdale, Southport PR8 2JR 
9.8 108 reviews
Birkdale Tower, Southport, Merseyside
"We hunted around for a suitable care home for my Aunt's (AJ) stay. Birkdale Tower appeared to be miles above other care homes in Southport.…"   Read all 108 reviews
  • from £1,390 / week
  • 55 Rooms
Location Type Care Home

Birkdale Tower Care Home in Southport offers high-quality residential care in an elegant and welcoming environment. Situated in the heart of Birkdale, this landmark home combines luxurious ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Oak Springs Care Home
37 Church Road, Wavertree, Liverpool L15 9ED 
9.6 125 reviews
Oak Springs Care Home, Liverpool, Merseyside
"Jackie is extremely welcoming every time I visit Oak Springs Care Home and she is on duty. Always asks about my mum and what plans we have.…"   Read all 125 reviews
  • from £1,375 / week
  • 74 Rooms
Location Type Care Home

Oak Springs is a purpose-built specialist care home located in Wavertree, Liverpool, offering residential, dementia, and respite care for older adults. The home provides a compassionate and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
St Helens Hall
Elephant Lane, Thatto Heath, St Helens WA9 5EL 
9.5 62 reviews
St Helens Hall, St Helens, Merseyside
"My auntie has been cared for at St. Helens Hall and Lodge and I cannot thank the staff enough for the kindness and compassion they have…"   Read all 62 reviews
  • from £1,250 / week
  • 94 Rooms
Location Type Care Home

St Helens Hall is a residential care home in Merseyside specialising in dementia and short-term respite care. The home is recognised for its high standards, having received a “Good” rating from the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Parklands
80 Park Road, Southport PR9 9JL 
9.5 108 reviews
Parklands, Southport, Merseyside
"Everyone is very caring, helpful and full of compassion. Very welcoming and go above and beyond. It's like a wonderful family.…"   Read all 108 reviews
  • from £1,240 / week
  • 70 Rooms
Location Type Care Home

Parklands Care Home in Southport provides residential care, dementia care and dementia nursing in a safe and supportive setting. Located close to Hesketh Park, the purpose-built home has been ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Sandstone Care Group Reviews in Merseyside (403)

9.4

Sandstone Care Group has a Group Review Score of 9.4 (9.420) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sandstone Care Group must have a Review Score.

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Review of

Oak Springs Care Home

from Anne Marie B (Daughter of Resident) published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Jackie is extremely welcoming every time I visit Oak Springs Care Home and she is on duty. Always asks about my mum and what plans we have. Whenever I have had to ring and speak to Jackie she has always gone out of her way to get messages to my mum.
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Review of

Birkdale Tower

from Bridget M (Friend of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is a service user in this Home and I have been visiting for 4 months. It has been a positive experience. Staff are friendly and approachable to me as a visitor. They also showed great care and respect to the residents. The Home is clean and comfortable. Garden is well thought out with raised
beds & a 'putting' green.
All residents looked very well cared for and the atmosphere was calm and inviting. I would recommend this Home to others.
Reply from Liam Kenwright, Lodge Manager at Birkdale Tower We are delighted to hear you have had positive experiences' whilst visiting our home! Thank you so much for your kind words and review, I will pass on to the team who will hugely appreciate it! We hope you continue to visit, and that your friend continues to enjoy great care!
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Review of

Birkdale Tower

from Y M (Niece of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We hunted around for a suitable care home for my Aunt's (AJ) stay. Birkdale Tower appeared to be miles above other care homes in Southport.
Our first impression was very positive & the standard of care has been consistently high throughout her respite stay. The staff were all very attentive, kind
& generally focused on resident's well-being.
Thank you Birkdale Tower Team!
AJ's niece Yolanda
Reply from Liam Kenwright, Lodge Manager at Birkdale Tower Thank you so much for your kind words, your Aunt is welcome with us anytime! We are so glad we have been able to give you both a good experience, thank you so much for this review it means the world to the team!
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Review of

Birkdale Tower

from Gloria C (Sister of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Birkdale Tower Lodge is an exceptional care home. It feels more like a hotel than a care home, with a warm, welcoming atmosphere. My sister is very well looked after and most importantly she is happy there.
The staff are kind, caring and treat her with dignity and respect at all times. It gives our
family real peace of mind. Thank you to the wonderful team for everything you do.
Reply from Liam Kenwright, Lodge Manager at Birkdale Tower Thank you so much for this kind review. We are so happy you find your sister well looked after and your family has peace of mind! I will pass this on to the team who will be over the moon!
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Review of

Birkdale Tower

from B G (Granddaughter of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad was admited to birkdale tower for restbite for a week. He got along so well with the staff. They were so caring and helpful with him and myself. The place is lovely, the atmosphere is great and such amazing food choices.
Reply from Liam Kenwright, Lodge Manager at Birkdale Tower Thank you so much for this review, we are so glad we were able to give your grandad a positive stay with us. We are thrilled you would leave us this feedback and I will pass it on to the entire team
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Review of

St Helens Hall

from Andrea h (Niece of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My auntie has been cared for at St. Helens Hall and Lodge and I cannot thank the staff enough for the kindness and compassion they have shown her. She is in the end stages of dementia and the care, patience, and love they show towards her means so much to our family.


I would especially like to mention

Sharon, Joanne and Michelle, who have all been wonderful. They have been incredibly caring towards my auntie and very supportive and helpful to me and my family during such a difficult time. They always keep us informed and are there if we have any questions or worries.


The home itself is always clean, tidy and welcoming. It gives us great comfort knowing my auntie is being looked after so well.


I am very pleased that we chose St. Helens Hall and Lodge for my auntie's care and I'm very grateful to all the staff for everything they do.

Reply from Susan Wood, Deputy Manager at St Helens HallMany thanks for taking the time to leave a review for St Helens Hall. Your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the mentioned staff and the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that your Auntie is happy and well cared for and that the family feel supported. Thank you.
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Review of

Birkdale Tower

from Dorothy L (Next of Kin) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited Birkdale Tower on their Open Day today, 7 February 2026.
The home is the best I have visited:
Caring smiling staff who interacted very well with all the residents..
Care Home in excellent condition, very well maintained, very clean and well decorated.
Very good accommodation.
Everyone seemed
to be very happy.
Reply from Liam Kenwright, Lodge Manager at Birkdale Tower Thank you so much for this review! Were so glad that you enjoyed your visit to our open day, you are of course welcome back anytime! Thank you again for your support, it means a lot to myself and the whole Birkdale team.
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Review of

Birkdale Tower

from Charles H (Son of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been staying at Birkdale Tower for three months now and I am very pleased with his care. The staff and knowledgeable, friendly and very patient, and the facility itself is excellent. Super clean and homely. Everyone is very accommodating and they have really helped reassure me.
Reply from Liam Kenwright, Lodge Manager at Birkdale Tower Thank you so much for your kind review! We are so pleased you have had a positive experience and that your Dad has settled in well with us. I will personally pass on the good feedback to the team, it will mean the world to them.
Thank you again.
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Review of

Birkdale Tower

from B P (Friend of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can not say about value for money, do not know.
I am 80 years old and done voluntary work that has taken me into a few care/nursing homes over the years. Birkdale Tower is just the best 5 star. When you arrive you feel so welcomed. The staff are wonderful. When I come I feel as if I am having a day
out with my friend in a hotel. Well done to every one your all doing a wonderful job.
I wish you all a happy, healthy 2026.
Thank you all.
Reply from Liam Kenwright, Lodge Manager at Birkdale Tower Thank you so much for your kind review! I will pass this on to the team, it will mean the world, we are so glad you have a positive experience when you visit your friend. We look forward to your next visit and a happy, healthy new year to you too!
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Review of

Parklands

from Leroy S (Grandson of Resident) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very caring, helpful and full of compassion. Very welcoming and go above and beyond. It's like a wonderful family.
Reply from Sarah Lyon, Lodge Manager at Parklands Thank you so much for your 5 star review it means more than you know for the team to be recognised for the quality care that they provide daily to one of your most precious treasures. We really appreciate your kind words and will continue to go the extra mile for our residents. Your words will be passed to the team and will most definitely boost morale, a huge heartfelt thank you from the team at Parklands Care Home.
Sincere regards,
Sarah.
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Review of

Parklands

from Jayne K (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Parklands is an outstanding care home. Everyone is a family to our family. I couldn't find the words to say how wonderful and brilliant everyone is. They go far and beyond, nothing is too much trouble. I could never repay everyone for what they did for my dad, who passed away on 31 October 25. My mum
Ena is also here at Parklands. The care is fantastic and my mum feels so safe and well cared for. We love them all.
Reply from Sarah Lyon, Lodge Manager at Parklands Dear Jayne, I would like to take this opportunity to thank you so much on behalf of the team and myself here at Parklands. To receive such a positive, heartfelt review will not only contribute to staff morale but also highlight the care and compassion demonstrated by the team here at Parklands. It was a true blessing to be able to support Dad during his journey as it is to continue to be there for mum ... Providing that much needed love, care and support. You are all part of our extended family and should you need anything then team and I are always here. Thank you,
Sarah Lyon (Home manager)
Parklands Care Home.
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Review of

Birkdale Tower

from Charlotte B (Granddaughter of Resident) published on 4 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was my Granny's second stay at Birkdale Tower Lodge for some respite, and once again the experience was excellent. From start to finish, she really enjoyed her visit.


I felt completely reassured knowing she was being so well looked after by such a lovely and attentive team. It was wonderful to

see her getting involved in activities and to see firsthand how genuinely cared for she was.


I would definitely recommend Birkdale Tower Lodge to anyone looking for supportive and compassionate care.


A big thank you to everyone at Birkdale Tower Lodge for taking such great care of my Granny.

Reply from Liam Kenwright, Lodge Manager at Birkdale Tower Thank you so so much for this review, it means the absolute world to the team. You're Granny was an absolute pleasure to care for and we wish her all the best following her respite stay with us, were so glad you all had a great experience :)
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Review of

St Helens Hall

from L F (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly staff. Always willing to help. Must have the patience of a saint at times.
Regular activities organised for residents and families. Safe and friendly place to be.
Regular mealtimes help with visits.
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Review of

Oak Springs Care Home

from R O (Son-in-law of Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care staff are very friendly and really care for the residents. They treat everyone with dignity and encourage the residents to join in on all activities. My mother in law is well looked after and looks healthier than she was before she came into the home.
Reply from Andrea Lyon, Home Manager at Oak Springs Care HomeThank you for taking the time to review Oak Springs care home.
We are so happy that your relative looks healthier.
Kind Regards
Andrea
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Review of

Oak Springs Care Home

from M G (Resident) assisted by family/friend published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers take time to talk with the residents, we have lots of laughs with them. They present the meals nice and the tables are laid out beautiful.
I enjoy all the activities which makes the day enjoyable.
Reply from Andrea Lyon, Home Manager at Oak Springs Care HomeThank you for taking the time to review Oak Springs care home. It really is much appreciated.
Kind Regards
Andrea
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Review of

Oak Springs Care Home

from D O (Daughter of Resident) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention given to my mum is excellent. The carers always make time to chat and cheer up the residents.
Since mum has arrived, it has given me peace of mind, knowing that she is well cared for. Mum has settled in well due to the staff having a natural caring manner.
Thank you for looking
after mum, all your hard work is appreciated.
Reply from Andrea Lyon, Home Manager at Oak Springs Care HomeThank you for your kind review, we are pleased to know that you have peace of mind that your mum is settled.
Kind Regards
Andrea Lyon
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Review of

Oak Springs Care Home

from A J (Daughter of Resident) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Next best thing is being in your own home.
Staff are warm and caring, and respectful towards the residents. There are lots of activities arranged throughout the week to help towards the quality of life.
Reply from Andrea Lyon, Home Manager at Oak Springs Care HomeThank you for the kind review, that's always our aim to ensure if does feel like home from home.
Kind Regards
Andrea Lyon
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Review of

Oak Springs Care Home

from Tommy G (Son of Resident) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't be happier with the care my mum receives at Oak Springs. The staff provide excellent care, treating my mum with compassion and respect. There are plenty of activities and social events, creating a sense of community.
Communication with myself and other family members is very good. Knowing
that my mum is receiving the best care gives me peace of mind. I would recommend Oak Springs to other families looking for a care home.
Reply from Andrea Lyon, Home Manager at Oak Springs Care HomeThank you for taking the time to review Oak Springs, your positive words mean a lot to us.
Kind regards
Andrea Lyon
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Review of

Oak Springs Care Home

from Lisa M (Granddaughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oak Springs is a fabulous home, my Nan is so settled here after moving from another home.
The staff are like extended family and everyone is known personally by name. The food is beautiful and freshly made, lots of activities and my Nan loves that she can still get a pamper by having her hair done
weekly and her nails painted by the staff.
The manager and deputy have an open door policy which is refreshing for families and they are very hands on within the home.
It was hard to place my nan in her home but she needed the extra care as her dementia progressed.
I would highly recommend this home as it's home from home. Especially after a recent refurb which residents and relatives had a say in the decorations.
Reply from Andrea Lyon, Home Manager at Oak Springs Care HomeThank you for your amazing feedback, I will be sure to pass your kind words on to the staff.

Kind Regards
Andrea
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Review of

Oak Springs Care Home

from M J (Son of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff kept me informed of Mum's problems, which led to a hospital visit.
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Awards / Recognitions (1)

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