Care Homes Owned by Sandstone Care Group in Merseyside

My wife had been in Oak Springs for 7.5 years, first of all with early Alzheimer's + then progressively worse. She was well looked after but sadly died on October 3rd 2026.

My friend entered Birkdale Tower Lodge in February 2024 and died there in September 2026. In all of that time he was treated with kindness and exceptionally good personal care. His poor mobility was carefully managed and the staff, without exception, treated him with dignity and respect. Any issues (of which there were few) were quickly resolved by Liam and his team, so we had every confidence in them. Above all, my friend was safe, comfortable and very happy at Birkdale Tower.

Came for a dining experience today with my friend. Staff were excellent home beautiful.

I have cared for both parents for 13 years after dad passed away mum moved in with us 2 years ago she took ill various issues including suspected dementia she's 95 and it all was too much for me 24/7. With the help of Sefton Social Services and Parklands Southport they gave Mum a room in their care home. At first she was very reluctant and not happy even though she accepted that the time had come as she needed specialised care I could no longer provide. We are now 4 months in she's back to her happy cheeky self the staff are wonderful and she loves it there she gets the attention and care she needs from professionals but very caring staff who are wonderful with her she has a lovely en-suite room and all her needs are met.. John who arranges activities is amazing with her I'm told the staff love her she gets cuddles when they come In to see her it's lovely to see genuine affection for an old lady who loves it. On a personal note I have my life back and I don't have to worry.

This is a lovely care home with hard working, professional and friendly staff. From the outset of making enquiries to moving mum in we were supported with understanding, clarity and warmth. Since my mum moved in she has settled very well, got stronger and been involved in many of the varied activities. The environment is spacious and has lovely decor.

Our dad has been in St Helens Hall and Lodge for only a few months but has settled in well and loves being there now. The staff are friendly, caring and professional and go out of their way to make sure he is well looked after and comfortable.

In short St Helens Hall, with its dedicated staff, is an excellent care home.

Very high standard in all departments, staff, food, activities, and cleanliness. Variety of lounges and excellent bedrooms. I don't think I could find a better home for my husband. It it is a very difficult decision but I don't think he could be anywhere better.

Always happy staff. David is always looked after very well. Plenty of activities to do and has settled in well.

Fantastic staff. Very well maintaind building, couldnt ask for more

thought every thing was fantastic

My Auntie has been under the superb care of Birkdale Tower since earlier this year. They have bent over backwards to help her and kept us updated with her progress. She really responds so well to all the amazing staff and loves the food. We are noticing that she is getting stronger, more alert and most of all she is happy. I would really recommend this home.

We have been very happy with the care my mum receives. The reception staff are always so welcoming and are often able to tell us where she is or what she has been doing. The care staff are attentive, gentle, kind and supportive, and the home is always clean and well cared for. There is a good variety of activities, with a genuine effort to include as many residents as possible. The regular social media updates are also really helpful and gives us a little insight into what she has been doing and enjoying. There have been a couple of time she has needed outside medical attention. Staff have remained calm supportive and reassuring. We have also felt that her after care has been thorough, which has helped to alleviate what can otherwise be a very stressful time. Visiting a parent with advanced dementia is never easy, but the atmosphere within the home brings positivity to what can be an incredibly difficult and emotionally upsetting period. Most importantly, we feel that the staff do their best to ensure that her life remains comfortable, dignified and as comfortable.

Very friendly I am very happy for my friends care . My friend seems very happy . Loves chatting with staff . Enjoys trips out and bingo , looks forward to activities, especially staff fancy dress. likes the food , has a wonderful view off the garden , care is very good

P.S. I get on fine with the other residents

My mum has been living at Parklands for over 2 years now and we think its a lovely clean place, with great staff and care. The home has had a change of ownership in the last 12 months and it is evident to see the investment in the site, the new management and the facilities are improving. Whilst there is more activities to be had, to keep the residents busy, distracted and appreciative, the increase in the last 12 months make this one of the best homes in Southport. I have had to look at other options at the behest fo the local council and Parklands stands above many, many, many homes. Thank you and good luck

Staff are excellent and really care about the residents. The activities team is excellent and put on a full programme of events each week. You can tell real thought goes into the activities and the resident appreciate it.

Thankyou

It is very obvious too that our friend has been so well cared for in every way all through his time at Birkdale.

Birkdale Tower Lodge provided excellent care for my father, when he was forced into respite when my mother had an accident.

My Dad suffers from dementia and has some complex health needs but I was always confident that he was getting the best care available from both the medical staff and carers at Birkdale Tower Lodge.

All of the staff were genuinely caring and dedicated to their role. The care home itself is beautiful and more reminiscent of a five star hotel! I was very impressed.