Care Homes Owned by Sandstone Care Group in Lancashire

It was with a heavy heart that I had to realise I could not care for my husband at home any longer The manager and staff at LH were so understanding and made the move as welcoming and re-assuring as they possibly could. They are an excellent group of people and go the extra mile. I feel very blessed that they are caring for him

I want to say a huge thank you to all the staff team for the kindness, care and warmth you all show to both my mum and dad. My dad has been resident for four years and mum moved into Longridge Hall more recently. All the team-carers, laundry staff, cooks, activities workers, hairdresser, handyman, managers and admin-work so hard to create a caring environment. Most recently you helped my mum to really settle, not just to feel at home but to feel really happy with you. What could be more important than that. When I arrive I usually find her smiling and often see her enjoying a laugh or warm interaction with one of the team. You try so hard to respond to everyone's needs at Longridge Hall, in spite of the demands and challenges of caring for so many people, and to create a real sense of belonging and family. And that includes me too. I am always greeted with warmth and a little chat, and have experienced real kindness and support when I needed it most. Thank you for all you do.

Ribble court found Dad a place within 2 days as we were really struggling at home. They were wonderful on the first day settling him in and making him feel welcome. The room is lovely with a view over to the park. The food looks delicious and there are snack carts for residents and visitors too. All the staff are really lovely and kind and helpful and always have time for you. The nurses are knowledgeable and again always have time to listen to any concerns. It is a pleasure to spend time at Ribble court, not a chore. There are several lounges where we can sit and a timetable of activities if needed.

This is my first month as a resident so my views may well change. The staff are generally friendly, and helpful, both carers and admin.

My wife has been resident at Burscough Manor for around 18 months now. She is generally well cared for. She has personal hygiene issues and family help, with hair washing weekly but showering can be difficult. A care worker manages to do this but infrequently and perhaps needs more encouragement. She is generally happy but like all dementia sufferers 'has her moments'.

Mum came to Burscough Manor 18 months ago on palliative care. I arrived from Scotland today - regular visit 4/5 weeks. Mum looked great. Just changed and big smiles. Burscough Manor staff have looked after mum with a high degree of care and have always been engaging with mum which she appreciates. Nobody looks to go into care, Burscough Manor has good staff/management and really does have a good vibe.

overall, the care has been good and the staff have been kind. However we were very disappointed that a new bottle of expensive perfume went missing from my mothers room we reported it but unfortunately it was not recovered. we hope the home reviews its procedures to help prevent residents belongings from going missing in the future.

Eveything in care home is fine. I enjoy the food and kitchen manager is looking after residents and visitors. Carers are lovely and supportive. I am enjoying my stay at Ribble Court. I like receptionist Suzanne too.

We are delighted with the way in which my dad has settled into the care home. He looks well looked after & seems content most of the time, we know he takes part in some of the activities which he enjoys. Staff seem pleasant & attentive. We really really hope he will be able to stay here at Ribble Court in the pleasant enviroment which seems appropriate for his condition & well being. Thank you!

My mother-in-law has been in this care home for several years and each member of staff go above and beyond to make her stay as peaceful, happy and comfortable as possible. All the food is prepared specific to her needs and personal care in every aspect has always been handled very well. I wouldn't hesitate to recommend the care home to friends and family. Everyone deserves a pat on the back for thier commitment to the tasks in hand. Thankyou so much everyone.

I wouldn't hesitate in recommending Longridge Hall to care for your elderly relative.

The home is very welcoming and the staff are really attentive, my mum also tells me how she has enjoyed the activities that they put on for the residents.

A blonde carer said chiropodists only clip toenail!! Thats the first I've heard that! So if carer can clip fingernails why can they not clip toenails. Blonde carer said she doesn't know why mums fingernails are dirty and not been clipped in 3 weeks and proceeded to look for scissors then got Jackie who made up excuses and would NOT clip mums fingernails while I was there and walked away to paint nail varnish on someone else! This is neglect

Our lovely mum received the best care and attention from all the staff at Ribble Court. Everyone is so friendly and caring. Mum was treated with love and respect at all times, which gave her family peace of mind. Mum was happy here. Thank you to all at Ribble Court.

I would like to thank the Carers and Activities coordinators for the care and support they are giving my Mum. I enjoy seeing my Mum looking well and enjoying her social activities on social media, as I do not live close by. The management team keep me informed and up-to-date with my Mum's wellbeing. Thank you.

Ribble Court staff were all very caring, respectful, friendly and professional towards our family member resident. As well as towards myself and other members of family who visited. There were quiet areas and a communal area for visitors, as required and for me personally. The coffee bar and endless supply of biscuits (not to mention bakes made by the kitchen staff leader and team) were a godsend. Confidentiality when speaking openly in friendly chat and requests for help or advice was respected. And overall, it was our family member resident home and ours too! ,

I cannot fault the excellent care my mum has received over the 8 years she has been a resident . The management team are very professional, friendly and welcoming . My mum couldn't be in safer , kinder hands . The rest of the family sleep easy at night knowing she's getting the best care possible . She's not just a resident to the staff , she's part of the family .

My wife has recently moved into Longridge Hall Care home. All the staff provide exceptional care in a warm and friendly environment. The home has nice rooms with good facilities in a modern setting. I have peace of mind knowing my wife is being looked after so well.

Longridge Hall provides first class care to their residents. The compassion, understanding and level of care that each member of staff have shown to my dad since he became a resident is quite frankly superb. This extends to the warm welcome that my mum receives each day when she visits my dad. Thanks to the staff and the level of care provided, we as a family feel that my dad is being extremely well looked after and this has helped my mum so much at this very difficult time. Every aspect of the daily care provided is superb.

Lovely home, staff are very friendly and caring , the food is always good and the activities are engaging and enjoyable. The cleaners and laundry staff do a great job, no complaints whatsoever we as a family couldn't be happier.