"I would like to thank the Carers and Activities coordinators for the care and support they are giving my Mum. I enjoy seeing my Mum looking…"
Read all 58 reviews
from £1,265 / week
62 Rooms
Location Type
Care Home
Situated just a short stroll from the Lancashire coastline, Fleetwood Hall is a welcoming and purpose-built care home providing high-quality residential and dementia care within the heart of the ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Ribble Court
150 Liverpool Old Road, Much Hoole, Preston PR4 4QB
"Our lovely mum received the best care and attention from all the staff at Ribble Court. Everyone is so friendly and caring. Mum was treated…"
Read all 38 reviews
from £1,540 / week
53 Rooms
Location Type
Care Home
Ribble Court is a luxury care home situated in the heart of Much Hoole, near Preston in Lancashire, specialising in residential dementia and complex nursing care. The home provides a secure, ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Burscough Manor
75 Liverpool Road South, Burscough, Ormskirk L40 7SU
"I've been visiting the resident regularly since she came to Burscough Manor a few months ago & I was impressed from day 1.
The overall…"
Read all 47 reviews
from £1,475 / week
80 Rooms
Location Type
Care Home
Located in the peaceful village of Burscough near Ormskirk, Burscough Manor is a purpose-built care home providing high-quality residential care, residential dementia support and specialist nursing ... Read more
"Lovely home, staff are very friendly and caring , the food is always good and the activities are engaging and enjoyable. The cleaners and…"
Read all 47 reviews
from £1,440 / week
60 Rooms
Location Type
Care Home
Recently refurbished in December 2025, Longridge Hall Care Home is a welcoming specialist care home located in the vibrant market town of Longridge, close to Preston. Providing residential, dementia ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Sandstone Care Group Reviews in Lancashire (190)
9.4
Sandstone Care Group has a Group Review Score of 9.4 (9.441) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sandstone Care Group must have a Review Score.
from J F (Daughter of Resident) published on 18 June 2026
Submitted via Website • Report
Overall Experience2.0 out of 5
In january as well as May , my mum's toe nails and finger nails had not been cut by the chiropodist. It was down to me to check mum's nails and report the issue.
2 weeks after reporting this issue in May, mums toenails were finally clipped, however her fingernails were still long and dirty. No plug
in wash hand basin so she cannot soak her own nails.
A blonde carer said chiropodists only clip toenail!! Thats the first I've heard that! So if carer can clip fingernails why can they not clip toenails. Blonde carer said she doesn't know why mums fingernails are dirty and not been clipped in 3 weeks and proceeded to look for scissors then got Jackie who made up excuses and would NOT clip mums fingernails while I was there and walked away to paint nail varnish on someone else! This is neglect
Reply from Maria Pereira, Area Manager at Longridge HallThank you for taking the time to share your concerns with us. We are genuinely sorry to hear about your experience and understand how upsetting this must have been for you. We have responded to your complaint in full, acknowledging the areas where we fell short and outlining the steps we have taken to address these issues. We have also invited you to meet with our senior leadership team so we can discuss your concerns in more detail and work towards restoring your confidence in our service. This offer remains open, and we would welcome the opportunity to speak with you.
from Jan G (Daughter of Resident) published on 17 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Our lovely mum received the best care and attention from all the staff at Ribble Court. Everyone is so friendly and caring. Mum was treated with love and respect at all times, which gave her family peace of mind. Mum was happy here. Thank you to all at Ribble Court.
Reply from Sarah Mason, Clinical Lead at Ribble CourtThank you for taking the time to complete this review and for your lovely comments which I will pass on to the team, I am happy we were able to support your mum and family during her stay here.
from Gill B (Daughter of Resident) published on 9 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I would like to thank the Carers and Activities coordinators for the care and support they are giving my Mum. I enjoy seeing my Mum looking well and enjoying her social activities on social media, as I do not live close by. The management team keep me informed and up-to-date with my Mum's wellbeing.
Thank you.
Reply from Kimberley Lord, Registered Manager at Fleetwood HallGood morning Gillian, Thank you for leaving such a lovely review.
from Michael G (Son-in-law of Resident) published on 8 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Ribble Court staff were all very caring, respectful, friendly and professional towards our family member resident. As well as towards myself and other members of family who visited. There were quiet areas and a communal area for visitors, as required and for me personally. The coffee bar and endless
supply of biscuits (not to mention bakes made by the kitchen staff leader and team) were a godsend. Confidentiality when speaking openly in friendly chat and requests for help or advice was respected. And overall, it was our family member resident home and ours too! ,
Reply from Sarah Mason, Clinical Lead at Ribble CourtThank you so much for your lovely review, I am glad that we were able to support you and your relative during their time here. I will pass your comments on to the team and thank you again for taking the time to place this review
from Lynn T (Daughter of Resident) published on 26 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I cannot fault the excellent care my mum has received over the 8 years she has been a resident . The management team are very professional, friendly and welcoming . My mum couldn't be in safer , kinder hands . The rest of the family sleep easy at night knowing she's getting the best care possible .
She's not just a resident to the staff , she's part of the family .
Reply from Kimberley Lord, Registered Manager at Fleetwood HallThank you very much Lynn for your kind review it is very much appreciated.
from K C (Husband of Resident) published on 22 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My wife has recently moved into Longridge Hall Care home. All the staff provide exceptional care in a warm and friendly environment. The home has nice rooms with good facilities in a modern setting. I have peace of mind knowing my wife is being looked after so well.
Reply from Tracey Hartley, Registered Manager at Longridge HallThank you for your kind words I will share this with the whole team
from Victoria D (Daughter of Resident) published on 21 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Longridge Hall provides first class care to their residents. The compassion, understanding and level of care that each member of staff have shown to my dad since he became a resident is quite frankly superb. This extends to the warm welcome that my mum receives each day when she visits my dad. Thanks
to the staff and the level of care provided, we as a family feel that my dad is being extremely well looked after and this has helped my mum so much at this very difficult time. Every aspect of the daily care provided is superb.
Reply from Tracey Hartley, Registered Manager at Longridge HallThank you Victoria for your kind words I will share this with the full team
from T S (Sister of Resident) published on 15 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Lovely home, staff are very friendly and caring , the food is always good and the activities are engaging and enjoyable. The cleaners and laundry staff do a great job, no complaints whatsoever we as a family couldn't be happier.
Reply from Tracey Hartley, Registered Manager at Longridge HallThank you for the lovely comments, I will share this with the team
from Paul L (Respite Resident) published on 16 March 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I have been well cared for during my stay. The diabetic nurse comes 3 times a day to give me my insulin and keep an eye on my glucose levels. The food is very tasty with good variety. Sometimes it's not hot enough. I have enjoyed the activities especially movement & music, pub quiz and afternoon tea.
Serving of food can sometimes be slow.
I would recommend a stay here.
I'd appreciate a knock on the door before entering.
from K A (Daughter of Resident) published on 19 February 2026
Submitted via Website • Report
Overall Experience3.0 out of 5
This is a good residential place in a lovely setting. Rooms are nice and plenty of regular activities. Staff are lovely and very helpful throughout the time my mum was there. On the downside there were safeguarding concerns which I did not expect in such a place. There was also no indication upon taking
the place as to what the position would be when mum transferred to local authority funding. If a relative is to be expected to pay such a high top up fee (£700 per week) this should be made clear from the start. Had this been made clear to me, I would have chosen another placement. As it was, she had the stress of having to move from Ribble Court to another placement where the top up fee was waived.
Reply from Dawn Fawthorp, Home Manager at Ribble CourtThank you for your review, i am sorry to read that your experience was not great especially where the Safeguard Concern was raised. I do hope that you felt it was dealt with quickly and your mums safety was maintained at all times following the incident. Both myself and my administrator will review the information we provide to families prior to admission and make sure that the Funding / Top Up is clearly detailed. it was a pleasure to meet your mum and we trust she has settled into her new home well.
from Phillip M (Son of Resident) published on 10 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother was transferred from hospital on December 24th 2025. On December 22nd 2025 my sister and myself viewed Ribble Court. First impressions count and we were highly impressed from the moment we viewed Ribble Court has high standard. Professional staff, courteous and approachable. Highly impressed
with the care demonstrated to our mother knowing she is in safe hands, comfortable and safe. Thank you so much.
Reply from Dawn Fawthorp, Home Manager at Ribble CourtThank you for your lovely review Phillip, we will pass this onto the Nurses and Healthcare staff.
from C T (Granddaughter of Resident) published on 9 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The care afforded to my Grandma for almost the last 3 years has been fantastic. Her dementia has developed since she has lived at Fleetwood Hall and her needs can be challenging however the staff have been patient and caring with her. She has developed strong bonds and trust with the care team. The
home itself always appears clean and looked after and the rooms are large, light and airy. There are plenty of communal spaces for residents to enjoy.
When she was able to enjoy trips out there was plenty on offer, and there are regularly visitors to the home who engage the residents with a variety of activities in addition to the in house ones. I like the social media updates and the fact that visitors can call when it suits for the most part. Staff are quick to answer queries and questions and have kept family members up to date. I would, and do, recommend this home to others for spacious environment, facilities and overall care.
Reply from Kimberley Lord, Registered Manager at Fleetwood HallThank you for submitting such a lovely review, it is greatly appreciated.
from D M (Friend of Resident) published on 6 February 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My dear friend/partner has been a resident sinceFeb.2025. He has been shown nothing but kindness, respect, care and dignity. Following a tricky settling-in period he now seems much more focussed and is a very popular resident.
from G B (Daughter of Resident) published on 5 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
When my Dad was transferred to the care home from hospital, his health had deteriorated to a point he did not have the strength to lift himself out of a chair or bed, walk unaided, had lost a huge amount of weight in a short period of time and he was falling multiple times a day. He moved into Fleetwood
Hall on Christmas Eve 2025 and as I wrote this review on 1 February 2026 he has improved beyond measure. He is up and about, smiling, doing his puzzles again which he had lost a love for, he has gained weight and has a love for eating again. He is in such good spirits and has nothing but good things to say about the staff and care he receives every day. Because of this home, Dad has a lease of life again. Our family and myself are so grateful for everything you have done for him. We can not say thank you enough. If you are looking for somewhere to place a loved one who needs extra care I would recommend this home a 1000 times over. Our Dad's improvement is immeasurable. Thank you.
Reply from Kimberley Lord, Registered Manager at Fleetwood HallThank you so much for your lovely review it greatly appreciated.
from Steven S (Son of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Since mum moved into Longridge Hall towards the end of last year we have been so pleased and impressed with the level of care and support provided - both to mum and to us as a family, helping us all to navigate this transition. We have found the staff to be friendly, approachable and very welcoming
at all times
The home recently underwent a significant re-decoration and the new lounges provide a warm and welcoming setting. We also like the ability to use smaller, more private lounges if there a few of us visiting at once.
Reply from Tracey Hartley, Registered Manager at Longridge HallThank you for the lovely feedback, Its lovely to hear that staff also have helped you all as a family with this decision I will share your feedback with the team
from B C (Son of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
My mother has been a Resident Service User at Longridge Hall for the past 6 months. She did not consider that she needed residential care but is now settled and accepting of the care provided by the staff who are ecellent at providing the care that residents need and are good at forming indiividual
rrelationships.which is verry evident in my mothers case.
The standard of accommodation is first class, the communal areas having recently undergone refurbishment. Rooms are of a decent size and are all ensuite providing residents with privacy.
Daily activities are open to residents that are varied and at a level accessible to all.
Meals too are very varied and of a high standard, well recieved by the residents.
In conclusion this is a care home of the highest standard with exceptional staff.
Reply from Tracey Hartley, Registered Manager at Longridge HallThank you for the lovely feedback and the compliments regarding the recent refurbishments, I will share your feedback with all involved who care for for your mum
from G B (Husband of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
After the first 3 months at the home my wife appears to be well cared for and we have been very pleased with our choice of home.
The home is well maintained and provides an attractive and comfortable environment with caring and attentive staff.
Reply from Tracey Hartley, Registered Manager at Longridge HallThank you for the lovely feedback, I will share with the team
from K A (Daughter of Resident) published on 22 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum made her own decision to look for a care home as she didn't like living alone after my Dad died and at over 90 felt that she wanted more permanent support in her daily living. She visited Longridge Hall for lunch and to spend the afternoon with some other residents, joining in with the afternoon's
activities. She was made to feel very welcome by both staff and other residents so after returning home she soon made the decision to put her name down for a room at Longridge Hall. She has been a resident for just over a year now. She has settled in well, has a nice room, and has made friends with other residents. She particularly enjoys the opportunities for trips out in the minibus. The staff look after her needs perfectly while respecting and encouraging her independence. She is still able to enjoy outings with the family which the staff also encourage. She knows she has made the right decision.
Reply from Tracey Hartley, Registered Manager at Longridge HallThank you for the lovely feedback, I will pass this on to the full staff team
from L R (Daughter of Resident) published on 6 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
It was a difficult decision for mum to move into a care home .but for her safety, and wellbeing it was the right choice. She has now been at Longridge Hall for 8 months and settled in straight away. The staff are absolutely wonderful with her -the care, attention and kindness they show is truly amazing.
They've also been incredibly helpful and supportive with us, nothing is ever too much trouble, we are so grateful for the peace of mind this has given us. We would definitely recommend Longridge Hall to anyone looking for a warm,caring environment for their loved one.
Reply from Tracey Hartley, Registered Manager at Longridge HallThank you for the lovely feedback, I will pass the feedback onto the team
from Pam I (Daughter of Resident) published on 1 October 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
My experience as a relative is largely positive. I feel the care given to my father is caring and appropriate. He informs me he is happy where he is and feels he is comfortable with the care given although he does inform me that at times he does feel lonely.
Reply from Tracey Hartley, Registered Manager at Longridge HallThank you for the lovely feedback, I will be sure to pass this on to all the staff
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sandstone Care Group to verify any information. View our terms and conditions.
Sandstone Care Group has a Platinum Service – more info.