Sandstone Care Group in Lancashire | 4 Care Homes

Review of
Ribble Court
from N S (Daughter of Resident) published on 11 September 2025 Submitted via Postal Card • Report

Overall Experience

It's been a lovely welcome from all the staff. My mum is particularly enjoying the activities, and they have added a yoga session especially for her.
She couldn't be looked after better! Thank you. :)

Reply from Dawn Fawthorp, Home Manager at Ribble Court

Thank you for this lovely review, the yoga sessions have taken off and we have added this as a weekly event.

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Review of
Ribble Court
from Christine K (Wife of Resident) published on 10 September 2025 Submitted via Postal Card • Report

Overall Experience

My husband has settled in nicely and interacts with all staff and speaks fondly of the care and time they give him. He gets all medication on time checking regularly on any pain he may have and acts on it immediately. They check his skin and its better than it has been for a long time. I myself am

more relaxed knowing how well they look after him when I'm not there. Everything is calm all staff speak to us and smile making it look so easy, which shows all the effort that they put in. Well done x

Reply from Dawn Fawthorp, Home Manager at Ribble Court

Thank you for this lovely review, I will pass this onto our Team.

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Review of
Ribble Court
from P T (Power of Attorney of Resident) published on 8 July 2025 Submitted via Website • Report

Overall Experience

I was the LPA for a gentleman who was in Ribble Court as a CHC resident for over two years due to his deteriorating health condition that resulted him in no longer being able to live in his sheltered accommodation upon hospital discharge in 2023 until his passing in May 2025. The care he received was

not only medically excellent but the care and compassion shown by all staff in making him feel safe settled secure and loved by all during his last years and his resulting quality of life was something that I will be eternally grateful and thankful for. The manager and all her team were not only incredible in how they looked after the gentleman but they were also very helpful to me in dealing with all his affairs and external agencies.
Thank you to all at Ribble Court.

Reply from Sarah Mason, Clinical Lead at Ribble Court

Thank you so much for your lovely review I will make sure I pass this onto all the staff, it was a pleasure to help support you and the resident who resided with us.

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Review of
Ribble Court
from Andrew N (Son of Resident) published on 4 July 2025 Submitted via Website • Report

Overall Experience

My Mother was taken into Ribble Court Care Home for 4 weeks after an operation that had problems until she was feeling Better and able to Return Home / We were reluctant to agree to this but 24 hr care is what she needed and and we are so Glad we did / All the Staff where amazing from Cleaners / To

day nurses to Senior Management / Nothing was to much trouble and help and support was offered whenever needed / My mother made Friends / her appetite improved to some tune with healthy substantial meals with a great selection offered and encouraged every meal time / Rooms are spacious and well equipped / Our 4 week Period funded by LCC ends this coming Wednesday and we are paying private for another couple of weeks to get her in Tip Top Form to Return Home ( That's if we can persuade her out of the Home ) She has thrived
Thank you to All The Staff especially three members of staff who have been amazing ( The A Team ) Highly Recommended by someone very rarely Impressed

Reply from Sarah Mason, Clinical Lead at Ribble Court

Thank you so much for your kind review, we are very happy to hear mum has been settled and enjoyed her stay with us. We will pass your loevely comments onto the team.

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Review of
Ribble Court
from John B (Husband of Resident) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

My experience of Ribble Court has always been positive since my wife came there in spring 2024.
Over the weekend 14/15 June she developed a chest infection following a cold- nothing was too much trouble and staff were very attentive, contacting me and getting the meds she needed as soon as possible.

She is now improving. She settled in well and the family believe she is happy.

Reply from Sarah Mason, Clinical Lead at Ribble Court

Thank you so much for4 your lovely review, I am glad that you and your wife have felt supported. I will pass your feedback to the team, thank you again for taking the time to complete this.

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Review of
Ribble Court
from C W (Daughter of Resident) published on 30 June 2025 Submitted via Postal Card • Report

Overall Experience

My father has been here since August last year and is always treated with the upmost respect staff and are kind and caring. The home is kept clean and tidy. There are always plenty of activities taking place and my father is always encouraged to participate. The overall experience is very good.

Reply from Sarah Mason, Clinical Lead at Ribble Court

Many thanks for your lovely review I will pass this onto the team

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Review of
Ribble Court
from W C (Husband of Resident) published on 26 June 2025 Submitted via Postal Card • Report

Overall Experience

From reception I find everyone friendly and welcoming and helpful.

Reply from Sarah Mason, Clinical Lead at Ribble Court

Thank you for your lovely review I will ensure that this is passed onto the team at Ribble Court

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Review of
Ribble Court
from G G (Resident) assisted by family/friend published on 26 June 2025 Submitted via Postal Card • Report

Overall Experience

Ribble Court care must be one of the best in Britain.

Reply from Sarah Mason, Clinical Lead at Ribble Court

Thank you for your kind words, I will ensure I pass this onto the staff.

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Review of
Fleetwood Hall
from Bryan R (Son of Resident) published on 25 June 2025 Submitted via Postal Card • Report

Overall Experience

My mother moved to Fleetwood Hall in January 2025 and was in a terrible condition. Five months later my mum has a smile on her face, is cared for very well enjoys the food, loves the staff has experienced days out that have been organised like the circus, and fish and chips. Loved the pony visits to

the home. All the staff from the management, admin, activities organiser, carers. cooks have been brilliant and caring it also enables me as a son to relax knowing my mum is safe, and entertained, while I am not there and most of all cared for.

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Review of
Ribble Court
from Tim B (Son-in-law of Resident) published on 19 June 2025 Submitted via Website • Report

Overall Experience

The end of life care given to my father in Law recently has been exemplary and so much better than him being in hospital. Some wonderful, caring staff, especially two staff members in particular. The home itself is well appointed and clean . Thank you Ribble Court

Reply from Sarah Mason, Clinical Lead at Ribble Court

Good afternoon Thank you for your kind review I will pass this onto the staff.

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Review of
Burscough Manor
from Terry G (Friend of Resident) published on 8 April 2025 Submitted via Website • Report

Overall Experience

I've been visiting the resident regularly since she came to Burscough Manor a few months ago & I was impressed from day 1.
The overall atmosphere of the home is one of welcome and kindness & it is clear that for every staff member at whatever level, this is not "just a job", it's a vocation.
The

home is clean & well maintained; the nursing staff are accessible & visible - (if I have a question I don't have to hunt someone down).
As well as being a friend to this resident, I visit on behalf of her & my local church & as such I have visited a number of care homes in the area and I have to say Burscough Manor is certainly ahead of the game.
When she first arrived my friend was understandably anxious and confused & quite distressed at times but over the weeks the anxiety & distress have gone and she has said numerous times that she feels safe and cared for where she is.; that says it all!

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Review of
Ribble Court
from Barbara O (Resident) published on 8 April 2025 Submitted via Postal Card • Report

Overall Experience

First and foremost the home is a secure safe, clean and when you enter at reception the home is clean and smells lovely. The staff are dedicated, providing excellent care. The laundry service is excellent. Chef is very good providing varied meals. My medication which is most important to me is administered

promptly at times prescribed with due diligence.

Reply from Sarah Mason, Clinical Lead at Ribble Court

Thank you for taking the time to review our home, we appreciate the good comments and will pass over these to the team. We are glad that you are happy and settled with us.

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Review of
Fleetwood Hall
from D W (Daughter of Resident) published on 11 March 2025 Submitted via Postal Card • Report

Overall Experience

Since my mom has been at Fleetwood Hall she has been happy and content. I therefore have peace of mind she is safe in her home environment. The care afforded to her is excellent and it is evident that her basic needs are catered for. The staff have a great understanding of her care needs, evident both

on a practical basis and with her care plan.
I am blessed that Mum is in a care home, that has a high standard of care and therefore the staff here should be commended for this as they define the ethos of a high standard of care, treating residents with both dignity and respect.

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Review of
Fleetwood Hall
from H M (Daughter of Resident) published on 11 March 2025 Submitted via Postal Card • Report

Overall Experience

Cannot thank management and staff enough for the care, support and dignity they take so much care of my mum.

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Review of
Burscough Manor
from Jean H (Wife of Resident) published on 11 March 2025 Submitted via Postal Card • Report

Overall Experience

When my husband was admitted I was very upset. All the staff that day were so kind and understanding as the time he is there lengthens I have found everyone from the reception desk to all the hardworking caring staff as well as cleaners have shown empathy and kindness. I am so glad that Burscough Manor

was recommended to our family.

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Review of
Ribble Court
from Catherine S (Resident) published on 10 March 2025 Submitted via Website • Report

Overall Experience

I can only recommend the care home to everyone. I went there for rehab after a fall and surgery. I could not walk at first but with the help of the physio's I am now walking and home.
Regarding the rest of the staff they are the greatest, kind, professional and would do anything for you. The food

is good and varied, always meat and veggie option.
The activities staff work very hard, trying to find new things for the residents to do.
Sunday is baking day and we had fun, not always successful. My stay was very successful.

Reply from Sarah Mason, Clinical Lead at Ribble Court

Thank you for your lovely review I will pass your comments to the staff and we wish you all the best in your next chapter.

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Review of
Burscough Manor
from S A (Granddaughter of Resident) published on 24 February 2025 Submitted via Website • Report

Overall Experience

My nan went into the care home, 2 weeks ago sadly losing her fight with cancer the staff were amazing, nothing was ever too much trouble couldn't ask for better people to take care of my nana. Sadly 7th Feb she lost her fight dying peacefully in her sleep, after the death of my nan, the staff were amazing

with my mum they couldn't support her enough! And they supported my mum to the very end, I wouldn't recommend a better care home for my elderly person or someone who needs support living or around the clock care.

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Review of
Fleetwood Hall
from J B (Niece of Resident) published on 21 February 2025 Submitted via Postal Card • Report

Overall Experience

I visit the home 3 times a week as my auntie is a resident. The staff are extremely competent and observant and tend to her often difficult needs.

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Review of
Fleetwood Hall
from P D (Daughter of Resident) published on 20 February 2025 Submitted via Postal Card • Report

Overall Experience

My mum is settled and cared for quite well. Although she can often be over looked when trips out are being organised. It seems to be the same residents who go on the trips each time.

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Review of
Fleetwood Hall
from A T (Daughter of Resident) published on 19 February 2025 Submitted via Postal Card • Report

Overall Experience

My mum had to come into care in 2023 as she had been diagnosed with Alzheimer's Dementia as we could no longer keep her safe in her own home. The care she receives is excellent the carers have so much patience with her especially when she is having a bad day. Their care also extends to me making sure

I am okay when I have a difficult visit.

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Care Homes Owned by Sandstone Care Group in Lancashire

Sandstone Care Group Locations in Lancashire (4)

Sandstone Care Group Reviews in Lancashire (168)

Ribble Court

Ribble Court

Ribble Court

Ribble Court

Ribble Court

Ribble Court

Ribble Court

Ribble Court

Fleetwood Hall

Ribble Court

Burscough Manor

Ribble Court

Fleetwood Hall

Fleetwood Hall

Burscough Manor

Ribble Court

Burscough Manor

Fleetwood Hall

Fleetwood Hall

Fleetwood Hall

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