Sandstone Care Group in Lancashire | 4 Care Homes

Review of
Ribble Court
from Phillip M (Son of Resident) published on 10 February 2026 Submitted via Postal Card • Report

Overall Experience

My mother was transferred from hospital on December 24th 2025. On December 22nd 2025 my sister and myself viewed Ribble Court. First impressions count and we were highly impressed from the moment we viewed Ribble Court has high standard. Professional staff, courteous and approachable. Highly impressed

with the care demonstrated to our mother knowing she is in safe hands, comfortable and safe. Thank you so much.

Reply from Dawn Fawthorp, Home Manager at Ribble CourtThank you for your lovely review Phillip, we will pass this onto the Nurses and Healthcare staff.

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Review of
Fleetwood Hall
from C T (Granddaughter of Resident) published on 9 February 2026 Submitted via Website • Report

Overall Experience

The care afforded to my Grandma for almost the last 3 years has been fantastic. Her dementia has developed since she has lived at Fleetwood Hall and her needs can be challenging however the staff have been patient and caring with her. She has developed strong bonds and trust with the care team. The

home itself always appears clean and looked after and the rooms are large, light and airy. There are plenty of communal spaces for residents to enjoy.

When she was able to enjoy trips out there was plenty on offer, and there are regularly visitors to the home who engage the residents with a variety of activities in addition to the in house ones. I like the social media updates and the fact that visitors can call when it suits for the most part. Staff are quick to answer queries and questions and have kept family members up to date. I would, and do, recommend this home to others for spacious environment, facilities and overall care.

Reply from Kimberley Lord, Registered Manager at Fleetwood HallThank you for submitting such a lovely review, it is greatly appreciated.

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Review of
Burscough Manor
from D M (Friend of Resident) published on 6 February 2026 Submitted via Postal Card • Report

Overall Experience

My dear friend/partner has been a resident sinceFeb.2025. He has been shown nothing but kindness, respect, care and dignity. Following a tricky settling-in period he now seems much more focussed and is a very popular resident.

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Review of
Fleetwood Hall
from G B (Daughter of Resident) published on 5 February 2026 Submitted via Website • Report

Overall Experience

When my Dad was transferred to the care home from hospital, his health had deteriorated to a point he did not have the strength to lift himself out of a chair or bed, walk unaided, had lost a huge amount of weight in a short period of time and he was falling multiple times a day. He moved into Fleetwood

Hall on Christmas Eve 2025 and as I wrote this review on 1 February 2026 he has improved beyond measure. He is up and about, smiling, doing his puzzles again which he had lost a love for, he has gained weight and has a love for eating again. He is in such good spirits and has nothing but good things to say about the staff and care he receives every day. Because of this home, Dad has a lease of life again. Our family and myself are so grateful for everything you have done for him. We can not say thank you enough. If you are looking for somewhere to place a loved one who needs extra care I would recommend this home a 1000 times over. Our Dad's improvement is immeasurable. Thank you.

Reply from Kimberley Lord, Registered Manager at Fleetwood HallThank you so much for your lovely review it greatly appreciated.

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Review of
Longridge Hall
from Steven S (Son of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

Since mum moved into Longridge Hall towards the end of last year we have been so pleased and impressed with the level of care and support provided - both to mum and to us as a family, helping us all to navigate this transition. We have found the staff to be friendly, approachable and very welcoming

at all times

The home recently underwent a significant re-decoration and the new lounges provide a warm and welcoming setting. We also like the ability to use smaller, more private lounges if there a few of us visiting at once.

Reply from Tracey Hartley, Registered Manager at Longridge HallThank you for the lovely feedback, Its lovely to hear that staff also have helped you all as a family with this decision I will share your feedback with the team

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Review of
Longridge Hall
from B C (Son of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

My mother has been a Resident Service User at Longridge Hall for the past 6 months. She did not consider that she needed residential care but is now settled and accepting of the care provided by the staff who are ecellent at providing the care that residents need and are good at forming indiividual

rrelationships.which is verry evident in my mothers case.
The standard of accommodation is first class, the communal areas having recently undergone refurbishment. Rooms are of a decent size and are all ensuite providing residents with privacy.
Daily activities are open to residents that are varied and at a level accessible to all.
Meals too are very varied and of a high standard, well recieved by the residents.
In conclusion this is a care home of the highest standard with exceptional staff.

Reply from Tracey Hartley, Registered Manager at Longridge HallThank you for the lovely feedback and the compliments regarding the recent refurbishments, I will share your feedback with all involved who care for for your mum

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Review of
Longridge Hall
from G B (Husband of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

After the first 3 months at the home my wife appears to be well cared for and we have been very pleased with our choice of home.
The home is well maintained and provides an attractive and comfortable environment with caring and attentive staff.

Reply from Tracey Hartley, Registered Manager at Longridge HallThank you for the lovely feedback, I will share with the team

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Review of
Longridge Hall
from K A (Daughter of Resident) published on 22 October 2025 Submitted via Website • Report

Overall Experience

Mum made her own decision to look for a care home as she didn't like living alone after my Dad died and at over 90 felt that she wanted more permanent support in her daily living. She visited Longridge Hall for lunch and to spend the afternoon with some other residents, joining in with the afternoon's

activities. She was made to feel very welcome by both staff and other residents so after returning home she soon made the decision to put her name down for a room at Longridge Hall. She has been a resident for just over a year now. She has settled in well, has a nice room, and has made friends with other residents. She particularly enjoys the opportunities for trips out in the minibus. The staff look after her needs perfectly while respecting and encouraging her independence. She is still able to enjoy outings with the family which the staff also encourage. She knows she has made the right decision.

Reply from Tracey Hartley, Registered Manager at Longridge HallThank you for the lovely feedback, I will pass this on to the full staff team

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Review of
Longridge Hall
from L R (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report

Overall Experience

It was a difficult decision for mum to move into a care home .but for her safety, and wellbeing it was the right choice. She has now been at Longridge Hall for 8 months and settled in straight away. The staff are absolutely wonderful with her -the care, attention and kindness they show is truly amazing.

They've also been incredibly helpful and supportive with us, nothing is ever too much trouble, we are so grateful for the peace of mind this has given us. We would definitely recommend Longridge Hall to anyone looking for a warm,caring environment for their loved one.

Reply from Tracey Hartley, Registered Manager at Longridge HallThank you for the lovely feedback, I will pass the feedback onto the team

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Review of
Longridge Hall
from Pam I (Daughter of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

My experience as a relative is largely positive. I feel the care given to my father is caring and appropriate. He informs me he is happy where he is and feels he is comfortable with the care given although he does inform me that at times he does feel lonely.

Reply from Tracey Hartley, Registered Manager at Longridge HallThank you for the lovely feedback, I will be sure to pass this on to all the staff

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Review of
Longridge Hall
from J F (Daughter of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

Friendly staff, clean bedrooms and en-suites and communal areas.
My Mum could do to have the staff remind her every day to change her underwear, as no laundry seems to go in her laundry basket in her room.

Reply from Tracey Hartley, Registered Manager at Longridge HallThank you so much for your positive comments I will share this with the whole team

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Review of
Longridge Hall
from Ann B (Daughter of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

Excellent care. Friendly approachable staff. Lovely atmosphere. Kind caring and attentive staff. Excellent food. Good activities. Good communication with me and mum. Good monitoring of mums health - spotted deterioration in health and sorted medical attention

Reply from Tracey Hartley, Registered Manager at Longridge HallThank you so much for your positive comments I will share this with the whole team

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Review of
Longridge Hall
from Gail H (Wife of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

My husband has been in Longridge Hall for nearly 12 months. In the that time his condition has deteriorated quite significantly. Despite this the staff still go out of their way to meet his needs and ensure he retains his dignity.
Staff are very aware of the individual needs of all residents and treat

everyone with respect.
The staff go above and beyond to ensure the residents are not only well looked after but also cared for.
The home respond's to changing needs and puts measures into place to ensure safety of all residents.
My husbands personal care is taken care of and he is always clean and well presented.
Despite his advanced dementia and lack of communication he is still valued and every effort is made to keep him happy and smiling.
I am very happy with the way the staff are so caring, kind and compassionate with all residents.
I choose Longridge Hall for my husband and I am still happy with my choice after almost a year.

Reply from Tracey Hartley, Registered Manager at Longridge HallThank you so much for your positive comments I will share this with the whole team

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Review of
Longridge Hall
from R C (Son of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

Very welcoming staff when U arrived, dad being well looked after and he seems well settled. No issues with his surroundings and all the staff are very helpful. Home and dads room very clean and well looked after. All in all a very good care home.

Reply from Tracey Hartley, Registered Manager at Longridge HallThank you so much for your positive comments I will share this with the whole team

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Review of
Ribble Court
from N S (Daughter of Resident) published on 11 September 2025 Submitted via Postal Card • Report

Overall Experience

It's been a lovely welcome from all the staff. My mum is particularly enjoying the activities, and they have added a yoga session especially for her.
She couldn't be looked after better! Thank you. :)

Reply from Dawn Fawthorp, Home Manager at Ribble CourtThank you for this lovely review, the yoga sessions have taken off and we have added this as a weekly event.

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Review of
Ribble Court
from Christine K (Wife of Resident) published on 10 September 2025 Submitted via Postal Card • Report

Overall Experience

My husband has settled in nicely and interacts with all staff and speaks fondly of the care and time they give him. He gets all medication on time checking regularly on any pain he may have and acts on it immediately. They check his skin and its better than it has been for a long time. I myself am

more relaxed knowing how well they look after him when I'm not there. Everything is calm all staff speak to us and smile making it look so easy, which shows all the effort that they put in. Well done x

Reply from Dawn Fawthorp, Home Manager at Ribble CourtThank you for this lovely review, I will pass this onto our Team.

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Review of
Ribble Court
from P T (Power of Attorney of Resident) published on 8 July 2025 Submitted via Website • Report

Overall Experience

I was the LPA for a gentleman who was in Ribble Court as a CHC resident for over two years due to his deteriorating health condition that resulted him in no longer being able to live in his sheltered accommodation upon hospital discharge in 2023 until his passing in May 2025. The care he received was

not only medically excellent but the care and compassion shown by all staff in making him feel safe settled secure and loved by all during his last years and his resulting quality of life was something that I will be eternally grateful and thankful for. The manager and all her team were not only incredible in how they looked after the gentleman but they were also very helpful to me in dealing with all his affairs and external agencies.
Thank you to all at Ribble Court.

Reply from Sarah Mason, Clinical Lead at Ribble CourtThank you so much for your lovely review I will make sure I pass this onto all the staff, it was a pleasure to help support you and the resident who resided with us.

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Review of
Ribble Court
from Andrew N (Son of Resident) published on 4 July 2025 Submitted via Website • Report

Overall Experience

My Mother was taken into Ribble Court Care Home for 4 weeks after an operation that had problems until she was feeling Better and able to Return Home / We were reluctant to agree to this but 24 hr care is what she needed and and we are so Glad we did / All the Staff where amazing from Cleaners / To

day nurses to Senior Management / Nothing was to much trouble and help and support was offered whenever needed / My mother made Friends / her appetite improved to some tune with healthy substantial meals with a great selection offered and encouraged every meal time / Rooms are spacious and well equipped / Our 4 week Period funded by LCC ends this coming Wednesday and we are paying private for another couple of weeks to get her in Tip Top Form to Return Home ( That's if we can persuade her out of the Home ) She has thrived
Thank you to All The Staff especially three members of staff who have been amazing ( The A Team ) Highly Recommended by someone very rarely Impressed

Reply from Sarah Mason, Clinical Lead at Ribble CourtThank you so much for your kind review, we are very happy to hear mum has been settled and enjoyed her stay with us. We will pass your loevely comments onto the team.

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Review of
Ribble Court
from John B (Husband of Resident) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

My experience of Ribble Court has always been positive since my wife came there in spring 2024.
Over the weekend 14/15 June she developed a chest infection following a cold- nothing was too much trouble and staff were very attentive, contacting me and getting the meds she needed as soon as possible.

She is now improving. She settled in well and the family believe she is happy.

Reply from Sarah Mason, Clinical Lead at Ribble CourtThank you so much for4 your lovely review, I am glad that you and your wife have felt supported. I will pass your feedback to the team, thank you again for taking the time to complete this.

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Review of
Ribble Court
from C W (Daughter of Resident) published on 30 June 2025 Submitted via Postal Card • Report

Overall Experience

My father has been here since August last year and is always treated with the upmost respect staff and are kind and caring. The home is kept clean and tidy. There are always plenty of activities taking place and my father is always encouraged to participate. The overall experience is very good.

Reply from Sarah Mason, Clinical Lead at Ribble CourtMany thanks for your lovely review I will pass this onto the team

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Care Homes Owned by Sandstone Care Group in Lancashire

Sandstone Care Group Locations in Lancashire (4)

Sandstone Care Group Reviews in Lancashire (181)

Ribble Court

Fleetwood Hall

Burscough Manor

Fleetwood Hall

Longridge Hall

Longridge Hall

Longridge Hall

Longridge Hall

Longridge Hall

Longridge Hall

Longridge Hall

Longridge Hall

Longridge Hall

Longridge Hall

Ribble Court

Ribble Court

Ribble Court

Ribble Court

Ribble Court

Ribble Court

Awards / Recognitions (1)

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