
Fleetwood Hall is a warm, welcoming place, and all the staff are very friendly, cheerful, helpfulL H(Daughter of Resident/Service User)

Fleetwood Hall is a warm, welcoming place, and all the staff are very friendlyL H(Daughter of Resident/Service User)


Fleetwood Hall is a warm, welcoming place, and all the staff are very friendly, cheerful, helpfulL H(Daughter of Resident/Service User)

Fleetwood Hall is a warm, welcoming place, and all the staff are very friendlyL H(Daughter of Resident/Service User)


Situated just a short stroll from the Lancashire coastline, Fleetwood Hall is a welcoming and purpose-built care home providing high-quality residential and dementia care within the heart of the Fleetwood community. Rated “Good” by the Care Quality Commission (January 2022), the home is recognised for its compassionate care, supportive environment and strong local connections.
Fleetwood Hall accommodates up to 62 residents, each benefiting from the comfort and privacy of their own...
Care Provided by Fleetwood Hall
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.
Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.
The price(s) shown are provided by the care home. Contact Fleetwood Hall for full pricing details and T&Cs.
Contact Fleetwood Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sandstone Care Group
- Private Owned
Person in charge
- Kimberley Lord(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2015
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (62)
Visiting
- The team understand that choosing a care home is an important decision, and the team is here to support you throughout the process. Prospective residents and their families are warmly invited to visit the home, meet the friendly team and experience daily life within their welcoming community. Flexible viewing appointments are available where possible, including evenings and weekends. To ensure residents can enjoy a calm and comfortable dining experience, mealtimes are protected, however, they are always happy to arrange visits around these times. Please contact the team to arrange a visit or request further information — they will be delighted to help.
Parking
- Free on-site parking is available for visitors, with accessible spaces located close to the main entrance for added convenience. The home is easily accessible by car and public transport, helping family and friends visit comfortably and regularly.
Fleetwood Hall Reviews (58)
Fleetwood Hall has a Review Score of 9.7 (9.701) out of 10, based on 16 reviews in the last 2 years.
Over all time Fleetwood Hall has 58 reviews.
I would like to thank the Carers and Activities coordinators for the care and support they are giving my Mum. I enjoy seeing my Mum looking well and enjoying her social activities on social media, as I do not live close by. The management team keep me informed and up-to-date with my Mum's wellbeing. Thank you.
Good morning Gillian, Thank you for leaving such a lovely review.
I cannot fault the excellent care my mum has received over the 8 years she has been a resident . The management team are very professional, friendly and welcoming . My mum couldn't be in safer , kinder hands . The rest of the family sleep easy at night knowing she's getting the best care possible . She's not just a resident to the staff , she's part of the family .
Thank you very much Lynn for your kind review it is very much appreciated.
When she was able to enjoy trips out there was plenty on offer, and there are regularly visitors to the home who engage the residents with a variety of activities in addition to the in house ones. I like the social media updates and the fact that visitors can call when it suits for the most part. Staff are quick to answer queries and questions and have kept family members up to date. I would, and do, recommend this home to others for spacious environment, facilities and overall care.
Thank you for submitting such a lovely review, it is greatly appreciated.
When my Dad was transferred to the care home from hospital, his health had deteriorated to a point he did not have the strength to lift himself out of a chair or bed, walk unaided, had lost a huge amount of weight in a short period of time and he was falling multiple times a day. He moved into Fleetwood Hall on Christmas Eve 2025 and as I wrote this review on 1 February 2026 he has improved beyond measure. He is up and about, smiling, doing his puzzles again which he had lost a love for, he has gained weight and has a love for eating again. He is in such good spirits and has nothing but good things to say about the staff and care he receives every day. Because of this home, Dad has a lease of life again. Our family and myself are so grateful for everything you have done for him. We can not say thank you enough. If you are looking for somewhere to place a loved one who needs extra care I would recommend this home a 1000 times over. Our Dad's improvement is immeasurable. Thank you.
Thank you so much for your lovely review it greatly appreciated.
My mother moved to Fleetwood Hall in January 2025 and was in a terrible condition. Five months later my mum has a smile on her face, is cared for very well enjoys the food, loves the staff has experienced days out that have been organised like the circus, and fish and chips. Loved the pony visits to the home. All the staff from the management, admin, activities organiser, carers. cooks have been brilliant and caring it also enables me as a son to relax knowing my mum is safe, and entertained, while I am not there and most of all cared for.
I am blessed that Mum is in a care home, that has a high standard of care and therefore the staff here should be commended for this as they define the ethos of a high standard of care, treating residents with both dignity and respect.
Cannot thank management and staff enough for the care, support and dignity they take so much care of my mum.
I visit the home 3 times a week as my auntie is a resident. The staff are extremely competent and observant and tend to her often difficult needs.
My mum is settled and cared for quite well. Although she can often be over looked when trips out are being organised. It seems to be the same residents who go on the trips each time.
My mum had to come into care in 2023 as she had been diagnosed with Alzheimer's Dementia as we could no longer keep her safe in her own home. The care she receives is excellent the carers have so much patience with her especially when she is having a bad day. Their care also extends to me making sure I am okay when I have a difficult visit.
Fleetwood Hall have been brilliant looking after my dad couldn't have been anywhere better. The staff are so caring and helpful.
Excellent care home. Staff very friendly and helpful. Always a warm welcome when visiting the care home. The staff go above an beyond care duties they are a credit to the home. Would definitely recommend them.
Can't fault this care home. The staff are amazing at their job and really friendly. rooms are always clean and tidy. Would highly recommend this care home.
Care is very professional and has been at all times
The premises feel bright, airy and spacious but still retain a homely feeling. It also smells fresh and clean. The en-suite facilities mean that privacy is easy to maintain. The management team were very understanding and accommodating during delays to mum's entry to the home caused by ineffective hospital discharge processes. Mum was still rather poorly when she entered Fleetwood Hall but the team took on the responsibility for getting her better. I visit regularly and almost each time a member of staff has updated me on mums progress before I've even got to her. All of the staff are friendly and courteous to residents and family and within the constraints of their workload take the time to talk. I'm impressed calmness they display. As proof of the pudding, mum has regained weight, is eating well and looks far less frail compared with when she arrived.
Thank you for your very encouraging and comprehensive review. I am so pleased that you find the home to be welcoming and clean. It is also really nice to hear that you feel the staff are friendly and courteous and update you regularly. All the teams work very hard to provide the best level of...
My uncle has progressed remarkably since being in Fleetwood Halls, so much so he is now well enough to return home within the next month or so. The staff and management have Been brilliant with him and I seriously don't think he would be at the stage he is now if it wasn't for their help and commitment. We know exactly where to turn to should we ever require this type of service again down the road. I think my uncle will miss everyone as much as he'll be missed.
Thank you for your positive review. It's been our pleasure having your uncle with us and he will be missed on his return home. I will pass on your kind words to the team. Thanks again
The staff have been excellent in welcoming mum and stepdad into residential care. Stepdad's health deteriorated and the home managed this very well. The support for mum when he passed was superb. Lovely people, and a great environment.
Many thanks for your kind words, it is very encouraging to us all that your experience has been positive. I will ensure that your comments are shared with the staff teams. Thanks again
Fleetwood Hall is a warm, welcoming place, and all the staff are very friendly, cheerful, helpful and very professional in the care they give.
Thank you for your positive review. It is very reassuring and rewarding for the staff to receive such good feedback. A lot of effort and passion is given to maintaining the quality of the service we provide, so this recognition is very much appreciated. Thank you.
My friend's health deteriorated and she became able to do less and less but the staff and the other residents were all brilliant. As she got to the end of her life, the staff were there for me too. I can't thank them enough.
Apologies, I seem to have missed this review. Thank you for taking the time to review and provide your experience through a friend/visitor perspective. It was a pleasure to have cared for your friend and she is remembered fondly. Thanks again, Joanne.
Lots of activities, entertainment or outings are available to the residents who are able/inclined to take part which enriches their stay.
The staff appear to be hard-working and friendly and do their best to support those in their care who have a wide variety of needs.
Thank you for taking the time to provide a review of your experience of our home. I am pleased that you feel and see the happy atmosphere and comment on our hard-working staff. Thank you again, Joanne.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 January 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (1)
- 09 Oct 2024
We have 4 weeks of respite care available for the price of 3*. Please see website for more information and Terms and Conditions: https://www.sandstonecare.co.uk/our-homes/fleetwood-hall-care-home/
- 31 Jul 2026Organiser: Fleetwood Hall
Awards / Recognitions (2)
- 04 Oct 2024Recipient: Fleetwood Hall
- 04 Oct 2024Recipient: Sandstone Care Group
Meet the Team (3)

The role of Home Manager at Fleetwood Hall fills me with immense pride. As part of the Sandstone Care management team, I am thrilled to contribute to providing unparalleled care and support to our residents. It's a privilege to play a part in shaping services and assistance for our elderly community, ensuring they receive the quality of care we would all desire if faced with diminished independence. Witnessing the joy and laughter of our residents is truly the most rewarding aspect of my work.

Demi is the dedicated administrator/receptionist of Fleetwood Hall Care Home. She is also a fully qualified Senior Care Assistant and Activities Coordinator.
She provides administrative support to the managers and also provides reception services to residents' families, GPs and visitors.
Demi loves working with the amazing team at Fleetwood Hall Care Home, engaging with the residents and relatives. She enjoys her job and does everything to the best of her ability to benefit the home.

I facilitate our well-being programme to ensure our residents have a fulfilled and fun time engaging in activities in the home and trips out.
I love working as part of such an engaging team and being able to support and enhance each resident to maintain independence and find enjoyment in activities new and old.
I have two lovely children, we love spending time together playing rugby and enjoy regular trips to our caravan.
Frequently Asked Questions about Fleetwood Hall
What types of Care is Fleetwood Hall registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Fleetwood Hall have?
There are 62 Single Rooms.
What are the Facilities & Services at Fleetwood Hall?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Fleetwood Hall to the centre of Fleetwood?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fleetwood Hall to verify any information. View our terms and conditions. Fleetwood Hall has an Enhanced Service -more info.