
Fleetwood Hall is a warm, welcoming place, and all the staff are very friendly, cheerful, helpfulL H(Daughter of Resident/Service User)

Fleetwood Hall is a warm, welcoming place, and all the staff are very friendlyL H(Daughter of Resident/Service User)


Fleetwood Hall is a warm, welcoming place, and all the staff are very friendly, cheerful, helpfulL H(Daughter of Resident/Service User)

Fleetwood Hall is a warm, welcoming place, and all the staff are very friendlyL H(Daughter of Resident/Service User)


Situated just a short stroll from the Lancashire coastline, Fleetwood Hall is a welcoming and purpose-built care home providing high-quality residential and dementia care within the heart of the Fleetwood community. Rated “Good” by the Care Quality Commission (January 2022), the home is recognised for its compassionate care, supportive environment and strong local connections.
Fleetwood Hall accommodates up to 62 residents, each benefiting from the comfort and privacy of their own...
Care Provided by Fleetwood Hall
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.
Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.
The price(s) shown are provided by the care home. Contact Fleetwood Hall for full pricing details and T&Cs.
Contact Fleetwood Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sandstone Care Group
- Private Owned
Person in charge
- Kimberley Lord(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2015
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (62)
Visiting
- The team understand that choosing a care home is an important decision, and the team is here to support you throughout the process. Prospective residents and their families are warmly invited to visit the home, meet the friendly team and experience daily life within their welcoming community. Flexible viewing appointments are available where possible, including evenings and weekends. To ensure residents can enjoy a calm and comfortable dining experience, mealtimes are protected, however, they are always happy to arrange visits around these times. Please contact the team to arrange a visit or request further information — they will be delighted to help.
Parking
- Free on-site parking is available for visitors, with accessible spaces located close to the main entrance for added convenience. The home is easily accessible by car and public transport, helping family and friends visit comfortably and regularly.
Fleetwood Hall Reviews (58)
Fleetwood Hall has a Review Score of 9.7 (9.701) out of 10, based on 16 reviews in the last 2 years.
Over all time Fleetwood Hall has 58 reviews.
My mother has been in Fleetwood Hall for 2 years with Dementia and I have been very happy with the care she has received in this time. As caring for a person with Dementia can be very challenging, we cannot thank the staff for looking after Mum especially in these difficult times.
Thank you for your review, I am very pleased that you are happy with the care your Mum has received. I will ensure your feedback is passed on to the staff teams, as positive feedback is always good to receive. The staff teams have worked so hard to offer consistency and familiarity, especially...
My father recently moved in the Hall and although I cannot see him at the moment due to the Virus the staff keep me up to date on all matters and my father really enjoys it here and likes all the staff and residents and the home cooked food all well as all the treats that local businesses provide.
Thank you so much for taking the time to write a review and for your encouraging words. I am happy you feel we are keeping you up to date especially during this unprecedented time. It is lovely to get feedback about the home-cooked food, I will look forward to telling the kitchen staff who work...
Since a change in Management towards the end of 2019, we have seen a vast improvement in the standards of care, cleanliness, and hygiene at the premises. The residents and staff all seem to be happier. My step dad has been a resident since October 2016, and we are extremely grateful for the care and compassion shown to my step dad, particularly when he was taken quite seriously ill just before Christmas 2019. Unfortunately we live quite some distance away and have a 4 hour drive each way to make any visits, so not as often as we would like. The staff always telephone us if dad has any falls or does become ill, and we are very satisfied with the constant updates and reassurance from the staff.
Many thanks for taking the time to leave a review for Fleetwood Hall. It is always a pleasure to receive such positive feedback. I will most certainly pass your comments on to the team. It is good to know that you feel you are kept informed. We do understand that for some families who live...
They have been particularly diligent over recent weeks and have kept the residents safe as well as keeping relatives informed and reassured.
Thank you very much for your kind words and for taking the time to leave a review. We are very proud of our staff teams, from all departments, who work hard to provide the best service. It has been even more visible over the last 10 weeks or so, whilst we all adapt to this changing situation, and...
My mother has just recently moved into Fleetwood Hall Care Home. I am very happy with the care she is receiving. The staff are very friendly and helpful. My mum is settling in well and appears happy and content. There is always something going on for the residents to join in with. Everyone is very clean and all the residents are happy.
As her son, I requested that her last days be spent back in the loving care at Fleetwood Hall rather than the end of life care provided in hospital. The reasons being that the staff provided love, compassion, dignity and respect. As a family, we were desperate to ensure that at the end of life she would have all of those comforts. My father also passed away in Fleetwood Hall in 2012 at the age of 90 and he also was treated with great love and respect by the caring staff at the Hall.
The family would like to provide our sincere thanks and gratitude to the staff and we wish them the very best for the future.
We wish you every success.
Many thanks for taking the time to leave a review for Fleetwood Hall, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that, you felt as though...
She is a smoker, so is only allowed to smoke outside but the manager has gone one step further by suggesting that she has a room with a patio door, so it is more convenient for her to pop outside when she needs a smoke.
I was invited to attend a meeting for the residents, held by the chef and was very impressed that he wanted to know their food likes and dislikes. He encouraged everyone to join in, listened to their ideas and is now going to make changes to the existing menu.
My first impressions of the home/staff have been good and I hope this continues as mum seems quite happy at the moment.
Many thanks for taking the time to leave a review for Fleetwood Hall, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that your mum was...
I haven't been very impressed with some of the food since I arrived a fortnight ago but the chef recently held a meeting with the residents to discuss our likes and dislikes on the menu and is hopefully going to make some changes soon.
I have now decided to stay permanently as I feel safer and well looked after.
Many thanks for taking the time to leave a review for Fleetwood Hall, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that your new...
This was a very difficult time for all of us but has been made much easier to live with knowing that Dad is being so well looked after.
The management is always there to listen to any problems or concerns.
The carers do a truly amazing job especially given the long hours they work.
It's not an easy job and I can't praise them highly enough.
My only slight niggle is the amount of lost personal possessions since Dad has been there, three pairs of glasses and a watch.
I understand residents wander into each other's rooms so I'm not sure what the solution is.
Many thanks for taking the time to leave a review for Fleetwood Hall, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that life has been...
There has been a lot of agency staff who don't care and a lot of very good staff have left. It's very unsettling having to get used to all the different staff changes.
I have read all your comments and if you would like to call in and see me on your next visit, I would welcome the opportunity to discuss them further.
Kind regards, Julie Dobson, Care Home Manager.
Brother not happy always changing staff ,does not like it no consistency
I have read all your comments and if you would like to call in and see me on your next visit, I would welcome the opportunity to discuss them further.
Kind regards, Julie Dobson, Care Home Manager.
Because of her rapid deterioration, she has been subject to several reports on safeguarding. The home has always informed us immediately and taken appropriate action with our full support and approval. Despite changes in management, they have always maintained the same attention to detail and high quality of care and standards. As a retired senior manager from the NHS, I would have no Qualms in recommending Fleetwood Hall.
Many thanks for taking the time to leave a review for Fleetwood Hall, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that the staff are...
She is not very well at the moment and it is a big relief for me that she is being looked after. She is always dressed nice, her hair done and also her nails are done regularly.
She really enjoys the food and has a good breakfast every morning, which I know she thoroughly enjoys. All I can say is it was the best thing that happened for all our family when my mum came to live at Fleetwood Hall.
The only criticism we have is there is not much communication between the management/staff and the residents family.
Many thanks for taking the time to review our home. I’m delighted to hear that you and your loved one’s experience with us has been a positive one. We strive to have a warm and welcoming home, with positive and happy staff, so hearing you are happy with the service is excellent news to us. Thank...
Lack of contact with relatives as to the personal needs of the resident. Care of residents good. Food good. The loss of clothes and personal effects need redressing.
Many thanks for reviewing our care home. I’m glad to hear that the care of our residents and food meet your standards. Regarding the other issues you have raised, I would be more than happy to discuss these with you face to face when you next visit your loved one. Any feedback you can provide us with would be most appreciated. Kind regards, Lorraine Holt, Care Home Manager.
My mother has settled in well after having a bad experience in a previous home. She has settled into the routine of the home. The manageress has always done what she said she would do to help my mum to settle in, of which we are grateful for. The staff are always 'on the go' and always prepared to help in a cheerful manner, and they know all the residents' names.
My mother has been a resident at the care home since July 2015. During that time I have visited my mother twice a week up until the present day. I have a very good understanding of how the care home operates day to day. In summary, I can say hand on heart that my mother has received excellent care. The loyal staff should be commended for their tireless work in ensuring that all of the residents receive excellent care. Thank you all.
Many thanks for taking the time to leave a positive review for Fleetwood Hall, we are always pleased to receive feedback and are pleased that you have found the experience for both you and your mother a good one. We strive to provide the best care and attention for each of our residents and to...
The food is excellent and well presented.
Lorraine Holt, Home Manager
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 January 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (1)
- 09 Oct 2024
We have 4 weeks of respite care available for the price of 3*. Please see website for more information and Terms and Conditions: https://www.sandstonecare.co.uk/our-homes/fleetwood-hall-care-home/
- 31 Jul 2026Organiser: Fleetwood Hall
Awards / Recognitions (2)
- 04 Oct 2024Recipient: Fleetwood Hall
- 04 Oct 2024Recipient: Sandstone Care Group
Meet the Team (3)

The role of Home Manager at Fleetwood Hall fills me with immense pride. As part of the Sandstone Care management team, I am thrilled to contribute to providing unparalleled care and support to our residents. It's a privilege to play a part in shaping services and assistance for our elderly community, ensuring they receive the quality of care we would all desire if faced with diminished independence. Witnessing the joy and laughter of our residents is truly the most rewarding aspect of my work.

Demi is the dedicated administrator/receptionist of Fleetwood Hall Care Home. She is also a fully qualified Senior Care Assistant and Activities Coordinator.
She provides administrative support to the managers and also provides reception services to residents' families, GPs and visitors.
Demi loves working with the amazing team at Fleetwood Hall Care Home, engaging with the residents and relatives. She enjoys her job and does everything to the best of her ability to benefit the home.

I facilitate our well-being programme to ensure our residents have a fulfilled and fun time engaging in activities in the home and trips out.
I love working as part of such an engaging team and being able to support and enhance each resident to maintain independence and find enjoyment in activities new and old.
I have two lovely children, we love spending time together playing rugby and enjoy regular trips to our caravan.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fleetwood Hall to verify any information. View our terms and conditions. Fleetwood Hall has an Enhanced Service -more info.