Fleetwood Hall

The staff cannot do enough for you. Since arriving, Mum has started to settle in despite the huge adjustment. We've been so pleased with the way they have responded to our numerous requests and as a family we feel relieved that Mum will be cared for. Any teething problems have been dealt with swiftly.

My father was only in Fleetwood Hall Care Home for a short space of time before he passed away. The care and attention he received was excellent. He was treated with the utmost kindness and respect by all the staff and, as his family, we also felt very well supported through a difficult time. Thank you.

The care home is filled with love and dedication to the patients that they are looking after. There isn't an issue too big or small that they won't help you with or solve. All carers take time out of their busy schedules to connect with us family members, making us feel at peace when leaving.

Amazing staff all round. Looked after dad since he's been in here and have no complaints whatsoever all the while dad's been resident. Very professional staff. Dad is well looked after and nothing is too much trouble.

Very clean, staff friendly and lovely people. My number one care home.

Lots of my friends come and see me.

The food is very good and well presented at the moment we have acquired a new chef who is top notch (don't let him go).

Excellent care home, my wife could not be in a better place.

Surroundings both in the home and garden are beautiful. Food looks of excellent quality and staff caring and lovely with dad. My only constructive point would be that there are obviously not enough staff, quite regularly and this has an impact on regularity of washing/shaving/personal hygiene checks. I know they are trying hard to recruit. It is a lovely home so I hope this helps attract some more fantastic staff to join your great team.

I couldn't ask for better care for my mum. Staff and management have gone above and beyond to settle my mum in. Five members of staff have especially been loving, caring and encouraging her to socialise. I would recommend this home.

Excellent staff - very caring and friendly. My dad genuinely loves being here and the food is fantastic.

My mum-in-law has been in Fleetwood Hall for many years suffering with Alzheimer's and Vascular Dementia and she could not have received any better care. The carers are brilliant with her. All the staff do a fantastic job and are all very caring people. They have great activities and also a beautiful garden for the residents. We love to see the pictures on social media which also shows how happy all the residents are. As a family we could have not chosen any where better for Mum. Thank you.

My husband has been a resident of Fleetwood Hall since January 2022. I was very anxious about having to make the decision that I could no longer care for him at home and was also worried about how he would respond to this situation as he is a very independent person. However, now that six months have passed, I am pleased to say that he has settled in well due to the excellent care he receives from all the staff. He is shown respect and is treated with dignity. He has a good relationship with the staff and management as well as other residents. There is a good community atmosphere and the facilities are of a good standard. My husband enjoys the excellent entertainment provided every day which adds a lot to his quality of life. At the moment he is planning a special meal for Bastille Day! He and the excellent chef have planned a special French menu, complete with French flags and bunting. I must also add that the food is excellent and is a credit to the chef and his team.

My husband spent 3 weeks in Fleetwood Hall for respite care. He was warmly greeted on arrival, his room was freshly decorated and the staff settled him in well. He said the food was tasty and plentiful. I had confidence that he would be well taken care of while I was away looking after other family members. His clothes were laundered well - and the majority of them were returned with him!

I can't thank the management and staff of Fleetwood Hall enough for all they do for Dad. He is so well looked after, he loves how everyone knows him and treats him like family. The care, the communication, the rooms, the food... I cannot fault it. The food that comes out from that kitchen is amazing, freshly cooked, home baked biscuits and cakes, just fabulous. Fish Friday is Dad's favourite. Dad has his ups and downs but nothing is too much trouble for the brilliant staff. The staff and management of Fleetwood Hall are also very supportive towards me, the relative, as it can be very emotional having a relative in care, but they are so understanding and reassuring. There is always something going on, entertainment, decorations, birthday parties, and Dad is encouraged to join in but also free to take himself off for some peace and quiet if he prefers. The rooms, dining room, lounges and gardens are beautiful and spotlessly clean. I cannot recommend Fleetwood Hall highly enough.

Checkout was traumatic as staff lost medication and 2 bags of sweets left in reception for mum were taken from her bag.

My mother was a resident of the care home from December 2020 to December 2021 when she passed away. She loved the home and always participated in the activities especially when singing and dancing were on the calendar. She was very well looked after, the staff really cared for the residents. Mum loved to clean also so she helped as best as she could and loved it. When we were allowed to visit she would get tired and I would say what have you been doing today and she would say the workers here are very busy so I help do the cleaning.

Thank you for taking good care of her.

My Mum moved here during the COVID 19 outbreak, we were devastated as a family to find out she could not manage to return home due to health, but when we searched care homes they were full or not taking people on, then we managed to find a space at Fleetwood Care Home which was luckily very close to us all. I feel my Mum is cared for to high standards, the Management team and staff work so hard and always try their best, any problems are rectified without issues and we as a family can relax knowing our Mum is cared for to the best of their abilities. Our family recommended and support Fleetwood Care Home.

Dad settled really well and the staff shows that they can meet his needs. He is happy and safe and they love him. What more could I ask for Dad. Supportive to me through anxiety linked to our experience at a previous care home.

Fleetwood Hall is extremely professional from the boss to office staff. They are extremely caring. The carers are excellent in their jobs both night and day staff. They are very professional. The chefs make good food.