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Care Home Owned by Sandstone Care Group in Cumbria

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Sandstone Care Group in Cumbria

Only the locations & reviews in Cumbria for Sandstone Care Group are showing below.

View the details of all 13 locations (with 649 reviews) owned by Sandstone Care Group

Sandstone Care Group Locations in Cumbria (1)

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1 Care Home owned by Sandstone Care Group in Cumbria
Dalton Court Care Home

Europe Way, Cockermouth CA13 0RJ 

7.9 15 reviews
"My wife was admitted to Dalton Court Care Home in March 24. Daphne had lost all mobility and found it difficult to communicate. All staff…"   Read all 15 reviews
Location Type Care Home

Dalton Court is a welcoming and well-established care home set in the historic market town of Cockermouth, just on the edge of the stunning Lake District National Park. Surrounded by scenic views and natural beauty, the home offers a calm and supportive… Read more about Dalton Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 60 Rooms
  • from £1,200 / week

Sandstone Care Group Reviews in Cumbria (15)

9.5

Sandstone Care Group has a Group Review Score of 9.5 (9.466) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sandstone Care Group must have a Review Score.

Overall Experience
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Date Published
  • 15
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Reviewer Connection to Sandstone Care Group
  • 5
  • 2
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Review of

Dalton Court Care Home

from Tony Y (Husband of Resident) published on 11 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was admitted to Dalton Court Care Home in March 24. Daphne had lost all mobility and found it difficult to communicate. All staff treated Daphne with love and kindness, with care and compassion.
Whenever we visited we always received a friendly greeting. Staff were willing and able to inform
us of Daphne's condition and they extended the same kindness to ourselves. My wife died on 29th June and the nurses have my grateful thanks for giving me time to say goodbye before they carried out their professional duties. I have no hesitation in recommending Dalton Court to any potential patients.
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Review of

Dalton Court Care Home

from L D (Wife of Resident) published on 21 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had a very very bad experience in the home before he was transferred to this one which caused him to be neglected and made his dementia more rapid in progress. Obviously, this caused me and my family a lot of stress and worry. So Dalton Court has made up for a horrendous experience and is
caring and professional. Can't praise and thank them enough. Thank you. Wonderful, Dalton Court staff.
Reply from Sonia Norris, Registered Manager at Dalton Court Care Home

Thank you for taking the time to leave us a review. Our aim here at Dalton Court is always to ensure our residents are as independent, comfortable and happy as possible within our home and it’s always fantastic to hear that this aim has been met. The team here at Dalton Court are pleased that your husband is feeling well-supported and that you and your family are happy with his care.

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Review of

Dalton Court Care Home

from Margaret B (Wife of Resident) published on 16 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care given to my husband and our family when we visited. We were made to feel at home and could see how he kept comfortable and kept his dignity till the end of his life.
Reply from Daniel Cleough, Home Manager at Dalton Court Care Home

Thank you for your feedback in relation to Dalton Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review of

Dalton Court Care Home

from L E (Partner of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
All staff - nursing, carers, admin and housekeeping staff - work hard to provide a caring, safe environment for their residents. They are keen to improve the service if possible.
Reply from Daniel Cleough, Home Manager at Dalton Court Care Home

Thank you for your feedback in relation to Dalton Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review of

Dalton Court Care Home

from Elizabeth L (Mother of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just glad she's in this home and looked after. It's the tops, she is settled and just as she can't talk she seems settled in with a group of good carers.
Reply from Daniel Cleough, Home Manager at Dalton Court Care Home

Thank you for your feedback in relation to Dalton Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review of

Dalton Court Care Home

from Maxine M (Daughter of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care of Dad has been excellent. The family has been looked after with the same care and kindness. Nothing has been too much trouble. Dad has been checked regularly, his personal care has been great and carried out with sensitivity and dignity.
All the staff have been wonderful.
I can't thank the staff
enough.
The family has been informed of any changes to Dad's condition and we've been able to be here and ask anything; being kept informed. The staff have kept our spirits up at a really difficult time.
Reply from Daniel Cleough, Home Manager at Dalton Court Care Home

Thank you for your feedback in relation to Dalton Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review of

Dalton Court Care Home

from Brenda C (Wife of Resident) published on 20 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm so relieved and impressed by the good-humoured patience of almost every staff member, from housekeeping to nursing and their concern to acknowledge individual personalities and needs. My husband's personal name is always used and references to his past life are understood. He is never pressurised
to do things, if he is in a mood to resist; a smiling face and gentle encouragement achieves wonders.


After almost 9 months, my heart is still warmed by the affectionate atmosphere created by the staff and the attractive environment. Would there be more staff, and thereby even more proactive one to one interaction.

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Review of

Dalton Court Care Home

from Eric H (Wife of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very reluctant at first to use Dalton Court Care Home. I was wrong in my initial assessment. It has proven to be an excellent choice of care for my wife.
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Review of

Dalton Court Care Home

from Brian C (Brother of Resident) published on 6 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my brothers stay at Dalton Court I am pleased and delighted to report that the care and accommodation that he has received to be exemplary. The facilities provided are excellent and the communal lounge and family visiting rooms are always spotless, tidy and inviting. The garden is well kept and
offers a relaxed atmosphere where patients and visitors are able to enjoy the fresh air together. The menu provided offers a range of choices and the food always looks appetising and well prepared. Above all, the courtesy afforded by all members of the staff, ranging from the management, nurses and care assistants is absolutely first class
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Review of

Dalton Court Care Home

from Janice Q (Daughter of Resident) published on 20 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was a resident of Dalton Court for 10 months before he died on the 3rd of September 2016. During his residency, he was well cared for by friendly, caring staff in a very pleasant, clean room with a lovely view. Management and staff were approachable and incredibly professional.
During my
father's end of life care my husband and I virtually moved into the home for 3 nights/4 days and apart from being looked after ourselves - food and drink etc - we witnessed first hand the exceptional care and medical care he received during his last days which was a great comfort.
The family feel that Dalton Court and all it's staff should be recognised for the outstanding care provided for my father.
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Review of

Dalton Court Care Home

from F H (Son of Resident) published on 16 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was resident at Dalton Court Care Home from May 2015 until he passed away in August 2016. The care he received from the staff was excellent. He could at times be difficult to deal with as he had zero patience and my late mother spoiled him by giving him his own way. Staff at Dalton Court Care
Home won him over and he would say himself how wonderful they all were. In his later months, he needed nursing care and Dalton Court Care Home were able to provide this. We could not have looked after him at home or given him the care they did. Excellent.
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Review of

Dalton Court Care Home

from Lynn H (Wife of Resident) published on 8 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
. Staff great.
. Rooms like a hotel.
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Review of

Dalton Court Care Home

from Shan T (Son of Resident) published on 28 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Dalton Court has excellent staff and that my father couldn't be looked after better. Also the person on the front desk is always so cheerful.
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Review of

Dalton Court Care Home

from E T (Relative of Resident) published on 21 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy.
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Review of

Dalton Court Care Home

from Elizabeth L (Mother of Resident) published on 21 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm and welcome arrival . All staff much improved.
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Awards / Recognitions (1)

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