Dalton Court Care Home, Cockermouth, Cumbria
Dalton Court Care Home, Cockermouth, Cumbria
Dalton Court Care Home, Cockermouth, Cumbria

Dalton Court Care Home is a Cockermouth facility that works closely with the local community and nearby health professionals in order to bring a versatile care service to a number of sensitive needs.

This sixty-room, purpose built care home is suitable for many nursing care purposes, short-term respite care and emergency admissions and for dementia care.

As well as skilled care, residents enjoy a wide range of in-house entertainments, activities and outings, with one of Dalton Court's policies being the support of a healthy physical and mental lifestyle.

Group: Priory Adult Care

Person in charge: Milly Broome (Manager)

Local Authority / Social Services: Cumbria County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Single Rooms: 60

Rooms with ensuite WC: 60

Latest Care Quality Commission* Report on Dalton Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.1 Dalton Court Care Home has a Review Score of 8.1 (8.099)

The Review Score of 8.1 (maximum of 10) for Dalton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Dalton Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.682 for Dalton Court Care Home is calculated as follows: ( (77 Excellents x 5) + (26 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 107 Ratings = 4.682

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.417 Points relating to the number of positive Reviews for Dalton Court Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 2 Reviews ÷ 12 Target = 0.167

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Dalton Court Care Home?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Dalton Court Care Home

  • Wife of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • Mother of Resident/Service User
    1
  • more

I'm so relieved and impressed by the good-humoured patience of almost every staff member, from housekeeping to nursing and their concern to acknowledge individual personalities and needs. My husband's personal name is always used and references to his past life are understood. He is never pressurised to do things, if he is in a mood to resist; a smiling face and gentle encouragement achieves wonders.

After almost 9 months, my heart is still warmed by the affectionate atmosphere created by the staff and the attractive environment. Would there be more staff, and thereby even more proactive one to one interaction.

How likely would you be to recommend Dalton Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was very reluctant at first to use Dalton Court Care Home. I was wrong in my initial assessment. It has proven to be an excellent choice of care for my wife.

How likely would you be to recommend Dalton Court Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Value for Money: Good

During my brothers stay at Dalton Court I am pleased and delighted to report that the care and accommodation that he has received to be exemplary. The facilities provided are excellent and the communal lounge and family visiting rooms are always spotless, tidy and inviting. The garden is well kept and offers a relaxed atmosphere where patients and visitors are able to enjoy the fresh air together. The menu provided offers a range of choices and the food always looks appetising and well prepared. Above all, the courtesy afforded by all members of the staff, ranging from the management, nurses and care assistants is absolutely first class

How likely would you be to recommend Dalton Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father was a resident of Dalton Court for 10 months before he died on the 3rd of September 2016. During his residency, he was well cared for by friendly, caring staff in a very pleasant, clean room with a lovely view. Management and staff were approachable and incredibly professional.
During my father's end of life care my husband and I virtually moved into the home for 3 nights/4 days and apart from being looked after ourselves - food and drink etc - we witnessed first hand the exceptional care and medical care he received during his last days which was a great comfort.
The family feel that Dalton Court and all it's staff should be recognised for the outstanding care provided for my father.

How likely would you be to recommend Dalton Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father was resident at Dalton Court Care Home from May 2015 until he passed away in August 2016. The care he received from the staff was excellent. He could at times be difficult to deal with as he had zero patience and my late mother spoiled him by giving him his own way. Staff at Dalton Court Care Home won him over and he would say himself how wonderful they all were. In his later months, he needed nursing care and Dalton Court Care Home were able to provide this. We could not have looked after him at home or given him the care they did. Excellent.

How likely would you be to recommend Dalton Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

. Staff great.
. Rooms like a hotel.

How likely would you be to recommend Dalton Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find Dalton Court has excellent staff and that my father couldn't be looked after better. Also the person on the front desk is always so cheerful.

How likely would you be to recommend Dalton Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy.

How likely would you be to recommend Dalton Court Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Warm and welcome arrival . All staff much improved.

How likely would you be to recommend Dalton Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Dalton Court Care Home

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Care Home Idol 2016

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