They’ve made his transition into care so much easier than we could have imagined and we’re delighted
Kate U (Daughter of Resident)
Excellent staff, so friendly and caring, not only to him but myself also. Can't thank them enough.
C A (Sister of Resident)
they truly care and we as a family couldn’t of been happier that he ended up there.
Tracy K (Daughter of Resident)
Fees are subject to assessment completed by the home. Please contact the home directly for more information.
These prices are only a guideline, please contact Telford Hall to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Mealtimes are protected. Please contact the home to arrange a tour.
Free car park on site.
Telford Hall has a Review Score of 9.8 (9.754) out of 10, based on 12 reviews in the last 2 years.
Over all time Telford Hall has 34 reviews.
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Thank you for your ongoing support under the new management. Some things can be achieved quickly and others can take some time to address. However, the continued open-door policy will continue to promote communication until all issues are addressed. Having families as my eyes and ears is a constructive approach to ensuring quality care remains at the same level even when management is not in the building. Collaborative working will always remain essential for everyone's quality of life.
5.0 out of 5
Thank you for your positive feedback. I appreciate that you took time during your husband's ill health to send this. I take pride in delivering a warm person-centred approach to all of our residents. Furthermore, care is about supporting the resident and their loved ones.
4.0 out of 5
Thank you for the lovely feedback, Julie. It is important to me to support Dad's health and well-being, but yours too. Communication is key and I would like to assure you that any compliments and concerns raised will be addressed with the importance that it deserves. We look forward to many years of happiness for the residents and staff here, ensuring that the residents' choices are heard as it is their home and everyone is entitled to a quality of life.
4.0 out of 5
Thank you for the supportive feedback. I am glad to hear that you think improvements are being made. History cannot be changed but progression in the right direction can be. Please do not hesitate to contact me with any concerns or questions.
5.0 out of 5
Lisa, thank you for such a heartwarming review. It was an honour to provide a 60th Wedding Anniversary for your parents. From Mum to Dad and the extended family, you have all supported us from the start of the new management arrival. We have been transparent in the situation and have appreciated all of your support to continue the transition. Please do not ever hesitate to contact me for future comments to ensure we provide Mum with the quality of care she deserves.
5.0 out of 5
Thank you so much for this feedback. I am glad that you had a pleasant experience with us and that you would recommend the home. That is the best we can ask for and the best thanks the carers can get. It's great to know the food was good too as the kitchen staff are amazing at what they do.
5.0 out of 5
Hi Pauline, our staff work really hard and it is a great comfort to them to know that it is making such positive differences to the people we support and their families so thank you for sharing this. Our residents and their families are what makes this a home, so knowing they are comfortable and cared for is all we can ask.
5.0 out of 5
Then during lockdown the staff became his family. He and I
It became very apparent after lockdown how much my husband and the staff had bonded.
During my husband’s last days the management and staff were amazing. It was a really difficult time. They were so helpful, supportive, professional, caring to my husband, to me, and to other members of my family.
Whilst I was at the home I could see how well the staff cared for other residents.
I would strongly recommend the Farmstead Nursing Home to anyone who is in that difficult position of choosing a care home for their loved one.
The Review Score of 9.8 (9.754) out of 10 for Telford Hall is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
What I love most about this role is having the opportunity to truly care for people. I enjoy getting to know our residents, understanding their stories, and being able to make a real, positive difference in their lives every single day.
I’ve worked in care since I was 19, starting out as a support planner, where I created care plans for people who needed help. From there, I became a social care officer, assessing individuals’ care needs and putting the right support in place. I also worked as a trusted assessor for care homes before moving into management roles as a deputy and then a residential manager.
What drives me is the chance to improve people’s lives—to bring purpose, dignity and joy into their everyday. That’s what makes me passionate about working in care.
Meet Kevin our head chef.
Kevin has been here at Telford Hall since we opened our doors in 2018 and has managed to implement his amazing menus since then.
He has a wealth of experience in the industry and has built an amazing team here.
He has recently attended the IDDSI Level 4 training program, which provides practical advice and recipe ideas to help residents who have a serious swallowing disorder called dysphagia.
Maria joined in April 2021 as Telford Hall's dedicated Activities Coordinator.
She has worked in the care industry for many years and has great relationships with people in the community and community leaders, including Raj Mehta, Mayor of the Borough of Telford and Wrekin.
Maria is one of our biggest assets and a firm favourite. She provides positive, engaging and meaningful activities to the residents.
She holds support groups on a Monday for residents with dementia which have proved very successful. She also provides weekly exercise classes to keep residents moving to the best of their ability.
Maria enjoys assisting residents in being as independent as possible and helping them reach their goals, whatever they may be.
Maria is always a happy, friendly and smiley person and the residents all appreciate her wonderful activities and trips out into the community.
Tracy is one of our nurses here at Telford Hall and shares our passion for the job she does.
She has been a qualified nurse since 2007 and has built up a wealth of knowledge in that time.
She has over 13 years experience of working in a hospice and brought her skills to us in 2019.
She is a mother of 2 daughters and an avid crafter.
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