Excellent staff, so friendly and caring, not only to him but myself also. Can't thank them enough.C A(Sister of Resident/Service User)
they truly care and we as a family couldn’t of been happier that he ended up there.Tracy K(Daughter of Resident/Service User)
Excellent staff, so friendly and caring, not only to him but myself also. Can't thank them enough.C A(Sister of Resident/Service User)
they truly care and we as a family couldn’t of been happier that he ended up there.Tracy K(Daughter of Resident/Service User)
Telford Hall is a luxury, purpose-built care home located in Lawley Village, Telford. Known for its modern design and bright, airy spaces, the home takes pride in being an integral part of the local community, offering a welcoming and supportive environment for residents.
Specialising in nursing, dementia, and residential care, Telford Hall also provides short-term respite stays to accommodate varying care needs. The home’s compassionate and attentive staff are committed to...
Telford Hall is a luxury, purpose-built care home located in Lawley Village, Telford. Known for its modern design and bright, airy spaces, the home takes pride in being an integral part of the local community, offering a welcoming and supportive environment for residents.
Specialising in nursing, dementia, and residential care, Telford Hall also provides short-term respite stays to accommodate varying care needs. The home’s compassionate and attentive staff are committed to delivering the highest standards of care, ensuring residents feel safe, valued, and supported to maintain as much independence as possible.
The home encourages residents to personalise their bedrooms with cherished belongings, fostering a sense of familiarity and comfort. This approach supports individual well-being by creating a truly homely atmosphere.
An award-winning activities coordinator leads a vibrant programme of inventive and engaging activities designed to stimulate residents physically, mentally, and socially. The team listens carefully to residents’ preferences and ideas, tailoring experiences to suit their interests.
Culinary excellence is a highlight at Telford Hall, where the resident chef prepares delicious and nutritious meals daily using fresh, locally sourced ingredients. The menu balances taste and health, making mealtimes a pleasurable and nourishing part of each day.
Described by many as a ‘home from home,’ Telford Hall nurtures a family-like atmosphere where residents are treated with warmth and respect. The care team strives to create an environment where everyone feels connected, cared for, and truly at home.
Contact Telford Hall to confirm what's included and get a personalised quote:
Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.
Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.
The price(s) shown are provided by the care home. Contact Telford Hall for full pricing details and T&Cs.
Telford Hall has a Review Score of 9.7 (9.696) out of 10, based on 14 reviews in the last 2 years.
Over all time Telford Hall has 43 reviews.
I went in to Telford Hall this morning to visit my Mum. Such a happy atmosphere, residents being encouraged, non participants being cared for. Cleaners cheerfully working their way through the residents rooms making sure all is good. Mum has been at this home for 5 years and not once has it let her...
I went in to Telford Hall this morning to visit my Mum. Such a happy atmosphere, residents being encouraged, non participants being cared for. Cleaners cheerfully working their way through the residents rooms making sure all is good. Mum has been at this home for 5 years and not once has it let her down, the staff are brilliant and I just wanted to make that comment.
The staff know the family well, we can be intense as always have wanted the best for grandad, he was...
Not sure carers, nurses and staff literally extended family!
Thank you so much for such a kind review - As you know grandad was part of our extended family as are yourselves! and it was a pleasure to be able to provide care to him at his time of need. Take care and see you soon. Porsche
Dad is generally very comfortable and well cared for. His only concerns would be the general cleaning of his room where he spends most of his time, his bed changing is very irregular, his BM and HBa1C for his diabetes has not always been reliably done. The staff are great, always so helpful.
Dad is generally very comfortable and well cared for. His only concerns would be the general cleaning of his room where he spends most of his time, his bed changing is very irregular, his BM and HBa1C for his diabetes has not always been reliably done. The staff are great, always so helpful.
I found the home very welcoming, clean and plesant. The staff doing their best to keep everybody happy which is quit a challenging job with people with dementia.
I found the home very welcoming, clean and plesant. The staff doing their best to keep everybody happy which is quit a challenging job with people with dementia.
My Dad has been in Telford Hall since January 2024 when we needed to find a permanent full time nursing place at 24 hours notice between Xmas and new year (when the NHS find out you're self funded they want you out of hospital without any time or help). Telford Hall were great and made the...
My Dad has been in Telford Hall since January 2024 when we needed to find a permanent full time nursing place at 24 hours notice between Xmas and new year (when the NHS find out you're self funded they want you out of hospital without any time or help). Telford Hall were great and made the transition seamless. The home provides a great level of nursing care in very nice en-suite rooms. Food is great - Dad has put on 2 1/2 stone! There are loads of activities to join if you want to and even a pub, cinema and hairdresser. The relief we have knowing Dad has 24/7 care is immense.
Nothing is ever too much trouble for any of the staff. They are friendly &...
Forever grateful for the care that was given.
They are both enjoying the standard of food.
They are both enjoying the standard of food.
Porsche
My wife and I were so lucky to have found this care home for our Aunty. Without Telford Hall she wouldn't of been back up and about and getting on with her life. The staff have been fantastic at providing great care and understanding. She was taken into their care in June and is still making...
My wife and I were so lucky to have found this care home for our Aunty. Without Telford Hall she wouldn't of been back up and about and getting on with her life. The staff have been fantastic at providing great care and understanding. She was taken into their care in June and is still making friends and loves the interaction with the staff.
Porsche
The team's devotion to dad at the end of his life...
I couldn't have asked for greater support for dad, me and the family. Thank you.
Porsche
My mum has Alzheimer's and has been living at Telford Hall for the last 4 years. It was hard to begin with to have the discussion with her after being 'independent' but from the day she visited, mum has always shared how much she loves Telford Hall, how the staff she views as her friends and how...
Thank you for your care and thoughtful ways - you are all worth more than your weight in gold!!
Porsche
I honestly cannot put into words how grateful our family is for the care my Nan receives here. From the moment she arrived, the staff have shown nothing but kindness, patience, and genuine compassion. My Nan has dementia, and the way they take the time to reassure her, calm her mind, and make her...
Knowing that my Nan is treated with dignity, respect, and so much warmth gives our family real peace of mind. The staff are amazing, and this care home is a truly wonderful place. We feel so lucky to have found a home treats nan like family
Porsche
Our mother loves the home, treated with dignity and respect. All staff are amazing and really go the extra mile to look after Mum's needs. Always great entertainment is laid on, and she loved the wed hair salon day, amazing. The only huge negative complaint is that we have had to drain Mum's...
Our mother loves the home, treated with dignity and respect. All staff are amazing and really go the extra mile to look after Mum's needs. Always great entertainment is laid on, and she loved the wed hair salon day, amazing. The only huge negative complaint is that we have had to drain Mum's savings and sell her family home to pay for her care. Yet other people with no assets in the home are receiving the same care council funded. It's morally wrong.
My dad moved here in January and I am pleased with the care and support he has been given.the staff have gone above and beyond to make sure his needs are met.the facilities are very good,I'm impressed with the daily activities and days out they provide.my mum visits everyday and I'm impressed how...
My dad moved here in January and I am pleased with the care and support he has been given.the staff have gone above and beyond to make sure his needs are met.the facilities are very good,I'm impressed with the daily activities and days out they provide.my mum visits everyday and I'm impressed how caring and loving they all are towards her, both my dad and mum have been treated with quality care love and support.the staff are amazing giving a great level of care..as a family we are so thankful to all involved
I have been very impressed whenever I have visited and found staff to be welcoming and friendly. I notice that all residents are well groomed, have their hair washed and cut regularly. They all have good food and I've overheard many conversations between staff and residents, all being very kind,...
I have been very impressed whenever I have visited and found staff to be welcoming and friendly. I notice that all residents are well groomed, have their hair washed and cut regularly. They all have good food and I've overheard many conversations between staff and residents, all being very kind, thoughtful and caring. Residents all seem to be happy and entertained. All areas are clean and tidy. I have visited after hours and still been able to access when the button is pressed and not been kept waiting. The staff all seem very responsive and very kind.
I visited today for my Father's Birthday and it was also my first trip to Telford Hall. I was impressed as soon as I left my car and admired the building and gardens. Inside was immaculate throughout, staff was friendly and very helpful at reception. I was amazed to find my Dad smiling, singing,...
I visited today for my Father's Birthday and it was also my first trip to Telford Hall. I was impressed as soon as I left my car and admired the building and gardens. Inside was immaculate throughout, staff was friendly and very helpful at reception. I was amazed to find my Dad smiling, singing, and enjoying physical chair exercises with his friends and the carers. What an impressive and enjoyable 1st visit. Thank you everyone for all your hard work.
The activities coordinator is very good and arranges lots of things for the residents.
The activities coordinator is very good and arranges lots of things for the residents.
Always enjoy coming here.
Always enjoy coming here.
Whenever I come everyone is friendly and we also have a cup of coffee in the cafe. The place is always clean.
Whenever I come everyone is friendly and we also have a cup of coffee in the cafe. The place is always clean.
I have always been impressed with Telford Hall and it's staff. I was disappointed when the manageress left last year as she was doing an excellent job. I hope the incoming manager will be as good. If anything should happen to me and I needed to go to a care home then Telford Hall would be my first...
I have always been impressed with Telford Hall and it's staff. I was disappointed when the manageress left last year as she was doing an excellent job. I hope the incoming manager will be as good. If anything should happen to me and I needed to go to a care home then Telford Hall would be my first choice.
My mom sadly passed away in January 2024, but had been a resident here for just under a year, and the care, love and compassion given to Mom during her stay were exemplary; she especially loved two members of staff who both attended Mom’s recent Celebration of Life. We can’t thank the staff enough...
My mom sadly passed away in January 2024, but had been a resident here for just under a year, and the care, love and compassion given to Mom during her stay were exemplary; she especially loved two members of staff who both attended Mom’s recent Celebration of Life. We can’t thank the staff enough for looking after Mom and our Dad who visited every day.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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What I love most about this role is having the opportunity to truly care for people. I enjoy getting to know our residents, understanding their...
What I love most about this role is having the opportunity to truly care for people. I enjoy getting to know our residents, understanding their stories, and being able to make a real, positive difference in their lives every single day.
I’ve worked in care since I was 19, starting out as a support planner, where I created care plans for people who needed help. From there, I became a social care officer, assessing individuals’ care needs and putting the right support in place. I also worked as a trusted assessor for care homes before moving into management roles as a deputy and then a residential manager.
What drives me is the chance to improve people’s lives—to bring purpose, dignity and joy into their everyday. That’s what makes me passionate about working in care.
Meet Kevin our head chef.
Kevin has been here at Telford Hall since we opened our doors in 2018 and has managed to implement his amazing menus...
Meet Kevin our head chef.
Kevin has been here at Telford Hall since we opened our doors in 2018 and has managed to implement his amazing menus since then.
He has a wealth of experience in the industry and has built an amazing team here.
He has recently attended the IDDSI Level 4 training program, which provides practical advice and recipe ideas to help residents who have a serious swallowing disorder called dysphagia.
Maria joined in April 2021 as Telford Hall's dedicated Activities Coordinator.
She has worked in the care industry for many years and has great...
Maria joined in April 2021 as Telford Hall's dedicated Activities Coordinator.
She has worked in the care industry for many years and has great relationships with people in the community and community leaders, including Raj Mehta, Mayor of the Borough of Telford and Wrekin.
Maria is one of our biggest assets and a firm favourite. She provides positive, engaging and meaningful activities to the residents.
She holds support groups on a Monday for residents with dementia which have proved very successful. She also provides weekly exercise classes to keep residents moving to the best of their ability.
Maria enjoys assisting residents in being as independent as possible and helping them reach their goals, whatever they may be.
Maria is always a happy, friendly and smiley person and the residents all appreciate her wonderful activities and trips out into the community.
Tracy is one of our nurses here at Telford Hall and shares our passion for the job she does.
She has been a qualified nurse since 2007 and has...
Tracy is one of our nurses here at Telford Hall and shares our passion for the job she does.
She has been a qualified nurse since 2007 and has built up a wealth of knowledge in that time.
She has over 13 years experience of working in a hospice and brought her skills to us in 2019.
She is a mother of 2 daughters and an avid crafter.
The care home lists weekly fees per person from £1,500 for residential care (respite from £1,650), from £1,540 for residential dementia care (respite from £1,694), from £1,795 for nursing care (respite from £1,975) and from £1,840 for nursing dementia care (respite from £2,024). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 66 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Telford Hall to verify any information. View our terms and conditions. Telford Hall has an Enhanced Service -what an Enhanced Service includes.