
Excellent staff, so friendly and caring, not only to him but myself also. Can't thank them enough.C A(Sister of Resident/Service User)

they truly care and we as a family couldn’t of been happier that he ended up there.Tracy K(Daughter of Resident/Service User)


Excellent staff, so friendly and caring, not only to him but myself also. Can't thank them enough.C A(Sister of Resident/Service User)

they truly care and we as a family couldn’t of been happier that he ended up there.Tracy K(Daughter of Resident/Service User)


Telford Hall is a luxury, purpose-built care home located in Lawley Village, Telford. Known for its modern design and bright, airy spaces, the home takes pride in being an integral part of the local community, offering a welcoming and supportive environment for residents.
Specialising in nursing, dementia, and residential care, Telford Hall also provides short-term respite stays to accommodate varying care needs. The home’s compassionate and attentive staff are committed to...
Care Provided by Telford Hall
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.
Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.
The price(s) shown are provided by the care home. Contact Telford Hall for full pricing details and T&Cs.
Contact Telford Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Sandstone Care Group
- Private Owned
Person in charge
- Porsche Grillo(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Last Refurbishment: -1
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- The team understand that choosing a care home is an important decision, and the team is here to support you throughout the process. Prospective residents and their families are warmly invited to visit the home, meet the friendly team and experience daily life within their welcoming community. Flexible viewing appointments are available where possible, including evenings and weekends. To ensure residents can enjoy a calm and comfortable dining experience, mealtimes are protected, however, they are always happy to arrange visits around these times. Please contact the team to arrange a visit or request further information — they will be delighted to help.
Parking
- Free on-site parking is available for visitors, with accessible spaces located close to the main entrance for added convenience. The home is easily accessible by car and public transport, helping family and friends visit comfortably and regularly.
Telford Hall Reviews (43)
Telford Hall has a Review Score of 9.7 (9.664) out of 10, based on 16 reviews in the last 2 years.
Over all time Telford Hall has 43 reviews.
My dad has been an 'enablement' resident for three weeks following a period in hospital. Dad has been well supported in his recovery by the whole team at The Farmstead. The standard of cleanliness is exceptional and the rooms are well provisioned. The food is good, the care is friendly, professional and compassionate and dad has been happy here. I am happy to recommend The Farmstead.
Thank you for taking the time to share this review, we really appreciate all feedback. We're really pleased yourself and Dad, has been happy. We will pass these comments on to our hard-working team to ensure they receive the recognition they're due. Thank you again. Kindest regards, The Management Team.
My dad has been well looked after, they arrange several activities but given the majority of residents are female, he is resistant to join in which is not their fault they do try to encourage and include him. They keep you informed of falls, vaccinations, dentist visits or any other problems. Overall, the staff are very attentive and kind to the residents.
Thank you for taking the time to share this review and showing your appreciation for the staff team. We always appreciate feedback and will be sure to pass these comments on. Thank you, The Farmstead Management Team.
My Dad has been a resident at The Farmstead since April 2019. As soon as Dad visited The Farmstead he decided this is where he wanted to live. Initially Dad went to The Farmstead for 4 weeks respite, however, he made it very clear within a couple of days that this is where he wanted to stay permanently. My Dad is very happy and the staff are helpful, friendly and professional. The standard of cleanliness is exceptional and all the rooms are furnished to a very high standard. Residents are encouraged to bring personal possessions/photographs etc to make their room their home. The staff all know the residents by name and treat them all with the utmost respect. I have complete peace of mind that Dad is well looked after and the staff always put the needs/requests of the residents first. I wouldn't have any hesitation in recommending The Farmstead to anyone looking for Residential or Nursing Care for a family member.
Thank you again.
The Farmstead Management Team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Telford Hall.
There are no upcoming events for Telford Hall.
Awards / Recognitions (4)
- 04 Oct 2024Recipient: Sandstone Care Group
- 01 Nov 2023Recipient: Telford Hall
- 10 Oct 2023Recipient: Telford Hall
Accreditations
There are no accreditations posted yet for Telford Hall.
Meet the Team (4)

What I love most about this role is having the opportunity to truly care for people. I enjoy getting to know our residents, understanding their stories, and being able to make a real, positive difference in their lives every single day.
I’ve worked in care since I was 19, starting out as a support planner, where I created care plans for people who needed help. From there, I became a social care officer, assessing individuals’ care needs and putting the right support in place. I also worked as a trusted assessor for care homes before moving into management roles as a deputy and then a residential manager.
What drives me is the chance to improve people’s lives—to bring purpose, dignity and joy into their everyday. That’s what makes me passionate about working in care.

Meet Kevin our head chef.
Kevin has been here at Telford Hall since we opened our doors in 2018 and has managed to implement his amazing menus since then.
He has a wealth of experience in the industry and has built an amazing team here.
He has recently attended the IDDSI Level 4 training program, which provides practical advice and recipe ideas to help residents who have a serious swallowing disorder called dysphagia.

Maria joined in April 2021 as Telford Hall's dedicated Activities Coordinator.
She has worked in the care industry for many years and has great relationships with people in the community and community leaders, including Raj Mehta, Mayor of the Borough of Telford and Wrekin.
Maria is one of our biggest assets and a firm favourite. She provides positive, engaging and meaningful activities to the residents.
She holds support groups on a Monday for residents with dementia which have proved very successful. She also provides weekly exercise classes to keep residents moving to the best of their ability.
Maria enjoys assisting residents in being as independent as possible and helping them reach their goals, whatever they may be.
Maria is always a happy, friendly and smiley person and the residents all appreciate her wonderful activities and trips out into the community.

Tracy is one of our nurses here at Telford Hall and shares our passion for the job she does.
She has been a qualified nurse since 2007 and has built up a wealth of knowledge in that time.
She has over 13 years experience of working in a hospice and brought her skills to us in 2019.
She is a mother of 2 daughters and an avid crafter.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Telford Hall to verify any information. View our terms and conditions. Telford Hall has an Enhanced Service -more info.