
Excellent staff, so friendly and caring, not only to him but myself also. Can't thank them enough.C A(Sister of Resident/Service User)

they truly care and we as a family couldn’t of been happier that he ended up there.Tracy K(Daughter of Resident/Service User)


Excellent staff, so friendly and caring, not only to him but myself also. Can't thank them enough.C A(Sister of Resident/Service User)

they truly care and we as a family couldn’t of been happier that he ended up there.Tracy K(Daughter of Resident/Service User)


Telford Hall is a luxury, purpose-built care home located in Lawley Village, Telford. Known for its modern design and bright, airy spaces, the home takes pride in being an integral part of the local community, offering a welcoming and supportive environment for residents.
Specialising in nursing, dementia, and residential care, Telford Hall also provides short-term respite stays to accommodate varying care needs. The home’s compassionate and attentive staff are committed to...
Care Provided by Telford Hall
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees are dependent on individual care needs and room requirements and may be subject to change following assessment. Standard fees include accommodation, meals, utilities and personal care as agreed within the care plan.
Additional charges may apply for services such as hairdressing, podiatry and external professional appointments. A third-party top-up fee may be required for Local Authority funded placements, subject to assessment and agreement with the home. All admissions are subject to a pre-admission assessment carried out by the home’s management team.
The price(s) shown are provided by the care home. Contact Telford Hall for full pricing details and T&Cs.
Contact Telford Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Sandstone Care Group
- Private Owned
Person in charge
- Porsche Grillo(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Last Refurbishment: -1
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- The team understand that choosing a care home is an important decision, and the team is here to support you throughout the process. Prospective residents and their families are warmly invited to visit the home, meet the friendly team and experience daily life within their welcoming community. Flexible viewing appointments are available where possible, including evenings and weekends. To ensure residents can enjoy a calm and comfortable dining experience, mealtimes are protected, however, they are always happy to arrange visits around these times. Please contact the team to arrange a visit or request further information — they will be delighted to help.
Parking
- Free on-site parking is available for visitors, with accessible spaces located close to the main entrance for added convenience. The home is easily accessible by car and public transport, helping family and friends visit comfortably and regularly.
Telford Hall Reviews (43)
Telford Hall has a Review Score of 9.7 (9.664) out of 10, based on 16 reviews in the last 2 years.
Over all time Telford Hall has 43 reviews.
My dad was in Telford Hall Care Home for a couple of months and I can’t praise the staff enough, not only for looking after my dad but the way they looked after me and my family, they truly care and we as a family couldn’t of been happier that he ended up there.
The manager is always prepared to listen to views and in most cases, now procedures are expected to be carried out.
Thank you for your ongoing support under the new management. Some things can be achieved quickly and others can take some time to address. However, the continued open-door policy will continue to promote communication until all issues are addressed. Having families as my eyes and ears is a...
Stable staff team. Professional service delivered with warmth and individual care. The manager is available and resident-focused. The home is modern, light and airy. The room can be made homely with personal items. There is now a good range of activities including physical exercise.
Thank you for your positive feedback. I appreciate that you took time during your husband's ill health to send this. I take pride in delivering a warm person-centred approach to all of our residents. Furthermore, care is about supporting the resident and their loved ones.
As his daughter I think the communication is now excellent, if I have any concerns or questions I am listened to and all staff will take appropriate action and resolve my questions.
I also feel my opinions are taken into account and I feel there is transparency within the communication.
I also now feel staff morale is good and this is reflected in a happy and positive ethos within the home.
The activities programme is varied and full with no pressure on residents to participate.
Thank you for the lovely feedback, Julie. It is important to me to support Dad's health and well-being, but yours too. Communication is key and I would like to assure you that any compliments and concerns raised will be addressed with the importance that it deserves. We look forward to many years...
Moms been at The Farmstead now for 2 years. We’ve had ups and downs throughout this time but I have to say I have seen lots of improvements which all are beneficial to residents. Mom has really settled at Farmstead after a very difficult decision for her to go into long term care. Staff are very friendly and attentive to her needs and family are always made to feel welcome.
Thank you for the supportive feedback. I am glad to hear that you think improvements are being made. History cannot be changed but progression in the right direction can be. Please do not hesitate to contact me with any concerns or questions.
The staff threw a 60th wedding anniversary party at The Farmstead for my parents recently. They organised everything. All we needed to do was invite guests! They went above and beyond their duties and created a day we will never forget. Thank you.
This home has had its problems. The manager has addressed every issue with due diligence and complete professionalism. Yes, there were problems, but no home is perfect. The Farmstead is safe and we are happy Mum is there.
Lisa, thank you for such a heartwarming review. It was an honour to provide a 60th Wedding Anniversary for your parents. From Mum to Dad and the extended family, you have all supported us from the start of the new management arrival. We have been transparent in the situation and have appreciated...
I was admitted to The Farmstead for respite around February to March time and was most impressed with the excellent service, the staff and the quality of food. A very restful time, job well done. A first-class job. I would be pleased to recommend this rest home to anyone in the same situation.
Thank you so much for this feedback. I am glad that you had a pleasant experience with us and that you would recommend the home. That is the best we can ask for and the best thanks the carers can get. It's great to know the food was good too as the kitchen staff are amazing at what they do.
My mother was only here for a short time as she was very poorly. The manager and staff were extremely caring. They made her last few days comfortable and were very attentive to her needs. Facilities and rooms are first class, as was the food. I have visited quite a few homes in the area, and this is by far the best.
Hi Pauline, our staff work really hard and it is a great comfort to them to know that it is making such positive differences to the people we support and their families so thank you for sharing this. Our residents and their families are what makes this a home, so knowing they are comfortable and cared for is all we can ask.
I am so very grateful to the management and staff at the Farmstead Nursing home in Lawley, Telford for looking after my husband. He became a resident there before lockdown. Both he, and I as a visitor, were made very welcome by everyone.
Then during lockdown the staff became his family. He and I could only talk on WhatsApp. I was lucky enough to see my husband after lockdown was lifted, but not for very long until his passing.
It became very apparent after lockdown how much my husband and the staff had bonded.
During my husband’s last days the management and staff were amazing. It was a really difficult time. They were so helpful, supportive, professional, caring to my husband, to me, and to other members of my family.
Whilst I was at the home I could see how well the staff cared for other residents.
I would strongly recommend the Farmstead Nursing Home to anyone who is in that difficult position of choosing a care home for their loved one.
I have had a wonderful time at the Farmstead nursing home. The staff have been understanding and I have been given exceptional care. The home gives a great level of care and all the staff are very caring, right down to the cook, carers, nurses, cleaners and the housekeepers.
Thank you so much for the lovely feedback. It's great to hear firsthand experience from our residents.
I have been going into The Farmstead now for about three months and couldn’t fault anything in Farmstead. The staff are so lovely and kind, Farmstead is clean and well presented, residents are comfortable and happy, the staff go above and beyond to have activities for all residents which is lovely to see and the manager is very welcoming and brilliant with the residents and staff, it’s been a pleasure going in and seeing so many happy faces.
Thank you for your lovely feedback and we look forward to seeing you again soon, on your next visit to The Farmstead.
We had a bit of a shaky start, to begin with, as we all settled in. I think this was due to the lack of leadership from the previous manager. The staff seemed in low spirits and seemed disheartened. But the management that are running the home now - we could not have faulted them. I have to say the care and attention we all received as a family was excellent. Whilst our mom was at the end of her life, they allowed us all to say goodbye in a dignified, respectful way. And the care they gave to us all, was great. Thank you all.
Hi Andrea, thank you so much for sharing your experience with us. Your mum was a wonderful lady and It was an absolute pleasure to support you and your family in our home.
My nana had been taken into the farmstead a couple of months ago and I visited on days off and on the weekends. The staff were welcoming and friendly. In the last few days when nana was very very poorly, nothing was too much to ask for. They ensured that she was comfortable, pain-free and as we stayed with her, we were offered food, drinks and support. They went above and beyond and when nana passed, they all came in to say goodbye and offered their condolences. We have even been offered coffee and cake if we want a chat at any point. So glad to have such lovely memories for the last memories with my nana. The manager and two members of staff, in particular, deserve special recognition and so much thanks for everything they have done. Thank you again for all that you have done guys.
Hi Carla, This is so heart-warming to hear. I'm so glad we could leave you with those precious memories and reassurance that your Nana was pain-free and comfortable. You all, as a family, were lovely and we are so glad we could support you, as well as your Nana.
Staff are so caring and looked after my mom so well. From the start, Mom was hard work for staff because of her attitude but they were patient and won her over and it was pure pleasure from thereon. Mom was there approx 3 months and she was so well looked after. And when my mom passed, she was respected in death the same as in life. The manager made it also easy to handle too which we as a family are so grateful for. Thank you to all the staff, god bless you.
Hi Gary, thank you for this. Your mum was so wonderful and so were you, as a family. It was always a pleasure when you visited. We could see how loved and well cared for your mum was, from you all. I'm glad we could provide her with the dignity she deserved.
My mother-in-law has settled well into a bright, airy home with amazing care. The staff provide through personal care and enjoys. She drinks and eats well; helping her as necessary. It is a testament to the tasty meals that she is eating well and enjoys her meals. There is a very active activities coordinator, and so far, my mother-in-law has gone to the inhouse cinema, completed artwork, participated in quizzes and gardened. She has also been given a lovely memory book of family photos made by the said coordinator.
Food was top-class. Staff warm and cheerful, very pleasant always. Drinks tea hot and often.
My mum has been here since 25/2/21 and has settled in very well. We are very impressed by the home and the staff and feel very fortunate to have chosen it to care for my mum. When I left after a visit today, I really did feel that I was getting to know the place, it now feels like her proper home. Thank you everyone at The Farmstead for the love and care you give to your residents, you're very special people.
While my mother has been in the home I feel she has received excellent care. The staff are always very friendly and willing to chat. Rooms are clean and comfortable, the new activities lady is very good lots of new ideas. Residents enjoying and engaging.
Excellent staff, so friendly and caring, not only to him but myself also. Can't thank them enough. Well done.
Thank you for your review - at The Farmstead we are privileged to look after your relative.
Farmstead is a great place for my mum to stay because the nurses and carers are kind, they talk to the residents with respect and take great care of them. They will answer any queries or concerns you may have, and the management will also take time to discuss your relatives needs.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Telford Hall.
There are no upcoming events for Telford Hall.
Awards / Recognitions (4)
- 04 Oct 2024Recipient: Sandstone Care Group
- 01 Nov 2023Recipient: Telford Hall
- 10 Oct 2023Recipient: Telford Hall
Accreditations
There are no accreditations posted yet for Telford Hall.
Meet the Team (4)

What I love most about this role is having the opportunity to truly care for people. I enjoy getting to know our residents, understanding their stories, and being able to make a real, positive difference in their lives every single day.
I’ve worked in care since I was 19, starting out as a support planner, where I created care plans for people who needed help. From there, I became a social care officer, assessing individuals’ care needs and putting the right support in place. I also worked as a trusted assessor for care homes before moving into management roles as a deputy and then a residential manager.
What drives me is the chance to improve people’s lives—to bring purpose, dignity and joy into their everyday. That’s what makes me passionate about working in care.

Meet Kevin our head chef.
Kevin has been here at Telford Hall since we opened our doors in 2018 and has managed to implement his amazing menus since then.
He has a wealth of experience in the industry and has built an amazing team here.
He has recently attended the IDDSI Level 4 training program, which provides practical advice and recipe ideas to help residents who have a serious swallowing disorder called dysphagia.

Maria joined in April 2021 as Telford Hall's dedicated Activities Coordinator.
She has worked in the care industry for many years and has great relationships with people in the community and community leaders, including Raj Mehta, Mayor of the Borough of Telford and Wrekin.
Maria is one of our biggest assets and a firm favourite. She provides positive, engaging and meaningful activities to the residents.
She holds support groups on a Monday for residents with dementia which have proved very successful. She also provides weekly exercise classes to keep residents moving to the best of their ability.
Maria enjoys assisting residents in being as independent as possible and helping them reach their goals, whatever they may be.
Maria is always a happy, friendly and smiley person and the residents all appreciate her wonderful activities and trips out into the community.

Tracy is one of our nurses here at Telford Hall and shares our passion for the job she does.
She has been a qualified nurse since 2007 and has built up a wealth of knowledge in that time.
She has over 13 years experience of working in a hospice and brought her skills to us in 2019.
She is a mother of 2 daughters and an avid crafter.
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