Telford Hall

My dad was in Telford Hall Care Home for a couple of months and I can’t praise the staff enough, not only for looking after my dad but the way they looked after me and my family, they truly care and we as a family couldn’t of been happier that he ended up there.

The manager is always prepared to listen to views and in most cases, now procedures are expected to be carried out.

Stable staff team. Professional service delivered with warmth and individual care. The manager is available and resident-focused. The home is modern, light and airy. The room can be made homely with personal items. There is now a good range of activities including physical exercise.

The activities programme is varied and full with no pressure on residents to participate.

Moms been at The Farmstead now for 2 years. We’ve had ups and downs throughout this time but I have to say I have seen lots of improvements which all are beneficial to residents. Mom has really settled at Farmstead after a very difficult decision for her to go into long term care. Staff are very friendly and attentive to her needs and family are always made to feel welcome.

This home has had its problems. The manager has addressed every issue with due diligence and complete professionalism. Yes, there were problems, but no home is perfect. The Farmstead is safe and we are happy Mum is there.

I was admitted to The Farmstead for respite around February to March time and was most impressed with the excellent service, the staff and the quality of food. A very restful time, job well done. A first-class job. I would be pleased to recommend this rest home to anyone in the same situation.

My mother was only here for a short time as she was very poorly. The manager and staff were extremely caring. They made her last few days comfortable and were very attentive to her needs. Facilities and rooms are first class, as was the food. I have visited quite a few homes in the area, and this is by far the best.

I am so very grateful to the management and staff at the Farmstead Nursing home in Lawley, Telford for looking after my husband. He became a resident there before lockdown. Both he, and I as a visitor, were made very welcome by everyone.

Then during lockdown the staff became his family. He and I could only talk on WhatsApp. I was lucky enough to see my husband after lockdown was lifted, but not for very long until his passing.

It became very apparent after lockdown how much my husband and the staff had bonded.

During my husband’s last days the management and staff were amazing. It was a really difficult time. They were so helpful, supportive, professional, caring to my husband, to me, and to other members of my family.

Whilst I was at the home I could see how well the staff cared for other residents.

I would strongly recommend the Farmstead Nursing Home to anyone who is in that difficult position of choosing a care home for their loved one.

I have had a wonderful time at the Farmstead nursing home. The staff have been understanding and I have been given exceptional care. The home gives a great level of care and all the staff are very caring, right down to the cook, carers, nurses, cleaners and the housekeepers.

I have been going into The Farmstead now for about three months and couldn’t fault anything in Farmstead. The staff are so lovely and kind, Farmstead is clean and well presented, residents are comfortable and happy, the staff go above and beyond to have activities for all residents which is lovely to see and the manager is very welcoming and brilliant with the residents and staff, it’s been a pleasure going in and seeing so many happy faces.

We had a bit of a shaky start, to begin with, as we all settled in. I think this was due to the lack of leadership from the previous manager. The staff seemed in low spirits and seemed disheartened. But the management that are running the home now - we could not have faulted them. I have to say the care and attention we all received as a family was excellent. Whilst our mom was at the end of her life, they allowed us all to say goodbye in a dignified, respectful way. And the care they gave to us all, was great. Thank you all.

My nana had been taken into the farmstead a couple of months ago and I visited on days off and on the weekends. The staff were welcoming and friendly. In the last few days when nana was very very poorly, nothing was too much to ask for. They ensured that she was comfortable, pain-free and as we stayed with her, we were offered food, drinks and support. They went above and beyond and when nana passed, they all came in to say goodbye and offered their condolences. We have even been offered coffee and cake if we want a chat at any point. So glad to have such lovely memories for the last memories with my nana. The manager and two members of staff, in particular, deserve special recognition and so much thanks for everything they have done. Thank you again for all that you have done guys.

Staff are so caring and looked after my mom so well. From the start, Mom was hard work for staff because of her attitude but they were patient and won her over and it was pure pleasure from thereon. Mom was there approx 3 months and she was so well looked after. And when my mom passed, she was respected in death the same as in life. The manager made it also easy to handle too which we as a family are so grateful for. Thank you to all the staff, god bless you.

My mother-in-law has settled well into a bright, airy home with amazing care. The staff provide through personal care and enjoys. She drinks and eats well; helping her as necessary. It is a testament to the tasty meals that she is eating well and enjoys her meals. There is a very active activities coordinator, and so far, my mother-in-law has gone to the inhouse cinema, completed artwork, participated in quizzes and gardened. She has also been given a lovely memory book of family photos made by the said coordinator.

Food was top-class. Staff warm and cheerful, very pleasant always. Drinks tea hot and often.

My mum has been here since 25/2/21 and has settled in very well. We are very impressed by the home and the staff and feel very fortunate to have chosen it to care for my mum. When I left after a visit today, I really did feel that I was getting to know the place, it now feels like her proper home. Thank you everyone at The Farmstead for the love and care you give to your residents, you're very special people.

While my mother has been in the home I feel she has received excellent care. The staff are always very friendly and willing to chat. Rooms are clean and comfortable, the new activities lady is very good lots of new ideas. Residents enjoying and engaging.

Excellent staff, so friendly and caring, not only to him but myself also. Can't thank them enough. Well done.

Farmstead is a great place for my mum to stay because the nurses and carers are kind, they talk to the residents with respect and take great care of them. They will answer any queries or concerns you may have, and the management will also take time to discuss your relatives needs.