We can't thank this family-run care home enough for the love, kindness and dignity they show my mother. The care is personal, the staff are attentive and compassionate, and it feels more like a home. Knowing she is so well looked after gives our whole family real peace of mind. Highly recommended.
30 January 2026
It's a very difficult decision to make finding care for a much loved family member who had managed to remain at home well into her 90's, however, everyone at High brake are wonderful warm caring people who have made Mums transition into residential care all the more easier, we know she's in good
hands. Everyone from the staff who cook the meals, serve the tea coffee , do the laundry and the carers do an amazing job. There is a real family atmosphere and sense of home . We never imagined for one minute Mum would be painting playing skittles and having a sing song. She's looking forward to the summer so she can be out in the fabulous garden again. It has been a very positive experience so far, thanks to the amazing team who work at High brake.
25 November 2025
I spent one week in High Brake House after having a knee replacement
After having family care at home for 2 weeks, my family felt I wasn't at a stage where I was quite ready for coping alone so I originally booked 2 weeks in High Brake
The care staff were at all times pleasant and supportive, and
I felt so much stronger mentally and physically that I decided I was ready to cope independently again and return home. The fee for my second week was quickly refunded.
16 September 2025
My mum initially was at High Brake House for respite care. From the moment we walked in we were made to feel welcome and treated with dignity and respect which continued throughout her stay. The staff were all caring kind and professional. Each visit we were pleasantly greeted by a team member
and they always were able to advise where to find mum. Staff were always available to discuss mums care and needs and were very good at contacting us to keep us updated. The management team were always available to discuss anything or answer any questions. The food was good and available in small portions. The home was always clean and tidy. They initially told us the care was individualised to the resident and they did just that.
29 April 2025
Managers, listened carefully to what I thought my needs were following a leg operation.
I felt that I was treated as an individual, not just another resident.
It was great to be encouraged to personalise my room.
The carers helped me with my mobility. very soon, I was able to get in and out of
bed on my own. The carers often made time for a general chat which helped to make me feel at home.
I was greatly encouraged to increase my mobility. The carers shared my joy with each small success.
The food was varied and delicious. I was glad to be able to choose small portions.
The activities co-ordinator, kept me informed daily of available activities. There was a good variety of activities and he was willing to accommodate interests.
I felt very safe and well-cared for throughout my 6-week stay. ALL the staff - management, carers, kitchen staff, cleaners, were very friendly. compassionate and helpful.
I would certainly return there should the need arise.
04 March 2025
My mum had been in the care home for just short of three years until she sadly passed away in January. Throughout her time in High Brake I could not fault the level of care shown by all the staff towards her. When my mum first went into the home they supported her independence, even charging up her
mobility scooter to allow her to visit the local cricket club! As her balance deteriorated the level of care and support given increased proportionately so that mum was always kept safe. The staff are always friendly and cheerful, nothing is too much trouble for them. We were able to personalise her room with family photos etc. Mum became one of the 'High Brake family' and I know she was cared for and loved by all who worked there. When we were unable to visit, the home facilitated a FaceTime meet, which was gratefully appreciated. I couldn't have asked for better care and would not hesitate to recommend High Brake House.
12 February 2025
My husband had been at home for nearly two and half years being cared for full time by myself. He had suffered sepsis with complications of 2 strokes, leaving him registered blind with reduced mobility. As a family we took a view that both my husband and I needed that little bit of respite. Having
visited other homes the idea was put on ice because we felt their environment was not suitable. In January 2025 High Brake was recommended and the Managers visited us in our home and advised us correctly for the length of respite and assessed my husband's requirements, this proved invaluable. Whilst in their care my husband wanted nothing, all the staff were a credit to the High Brake brand and could not help us enough. The family have discussed my husband's next visit, as and when this is required it will be the only home that will be considered.
23 January 2025
I was very happy how well my husband was looked after in High Brake House while I had surgery. Was peace of mind for me. He enjoyed the activities and had a lovely room. There was choice at meal times. The outside garden is very pleasant. Would definitely recommend.
14 January 2025
Mum went to High Brake House for respite after a fall. It's such a bright, clean and friendly house with a family atmosphere. The staff are so helpful and caring, resulting in mum making excellent progress and regaining both her mobility and independence. We couldn't have asked for better care.
04 July 2024
We needed rest and care which we got in abundance.
The staff looked after us and helped us to settle in with the other residents. Overall we came out feeling much better.
22 October 2023
My brothers and I have been very pleased with the care my mother has received at High Brake.
The owners are lovely and are very involved in the care of the residents.
All the staff are friendly and cheerful and want the best for the residents.
The food is tasty and well received.
It is very
clean and well-kept.
I go in 3 or 4 times a week and feel that my mother is in a safe place and is well cared for.
I also feel that I always receive a warm welcome from the staff and am able to discuss my mother's care with members of the care team when I visit.
03 October 2023
The staff and facilities at High Brake House are very good. There is a warm and welcoming environment as soon as you walk in and all the staff are very helpful and friendly. As it is a relatively small home, compared to some we viewed, it has a more homely atmosphere and a family feel to it.
There
are activities organised in which the residents can participate or they can sit quietly in the lounge or their rooms. When the weather is nice, there is a lovely little garden to sit out in. Families are encouraged to visit and can do so at almost any time. We take Mum out a couple of times a week and this is never a problem. On a couple of occasions, we have been a little late getting back and the staff have either saved Mum a meal or have arranged for her to have one made.
Mum has been at High Brake House for 5 months and as a family, we are very happy with the help, support and friendship she has received. We would not hesitate to recommend High Brake House.
03 October 2023
We cannot praise High Brake House highly enough.
The long-term care my Mum has received over several years has been outstanding and I am always confident that she is well cared for and living in a wonderful environment. Even during some of the most challenging times with Mum, they have always been
willing to work through the issues in partnership.
The management team and all the staff are wonderful and, even through the challenges of Covid, were exceptional.
Mum's accommodation is modern, clean, and spacious with great en-suite facilities and feels very homely. The house in general is meticulously clean and inviting. There is always a warm welcome for visitors too.
I would have no hesitation in recommending High Brake to anyone.
03 October 2023
From the very top and throughout all the staff everybody is very friendly/helpful/considerate and understanding.
Nothing is too much trouble and everything is done with a smile on the face.
It's a tough job but they all do it brilliantly.
Thank you.
03 October 2023
Dad has been at High Brake House for just over two years and settled in extremely well. All staff are kind and courteous, and the management team really are lovely. From the initial viewing of the home to Dad's first day everything was undertaken in a professional yet caring manner.
The home is
clean and inviting, rooms are a good size, the garden is a lovely sun trap, and the food is great.
There are activities to join in if inclined, and there is a regular hairdresser and chiropractor.
Each room has a direct dial phone so I am able to speak with Dad at any time which really is a bonus.
I wouldn’t hesitate to recommend High Brake House to anyone.
03 October 2023
I’ve thought long and hard before writing this review because, let’s face it, nobody will ever care for your loved one as well as you would if you were able to do so. That said the management team at High Brake House will do their very best to do just that! The first time I visited it immediately
felt like “home” and not “a home”. Visitors are free to come and go just as they would were the person in their own home. Rooms can be personalised with décor, bedding and small furniture, nothing was too much trouble to help Mum feel settled very quickly. All the staff are friendly and know all the residents by name. Management takes onboard suggestions and any concerns and are very hands-on in delivering care. Mum deserves the best and I made the right choice.
Latest Reviews for High Brake House
30 January 2026
We can't thank this family-run care home enough for the love, kindness and dignity they show my mother. The care is personal, the staff are attentive and compassionate, and it feels more like a home. Knowing she is so well looked after gives our whole family real peace of mind. Highly recommended.
30 January 2026
It's a very difficult decision to make finding care for a much loved family member who had managed to remain at home well into her 90's, however, everyone at High brake are wonderful warm caring people who have made Mums transition into residential care all the more easier, we know she's in good
hands. Everyone from the staff who cook the meals, serve the tea coffee , do the laundry and the carers do an amazing job. There is a real family atmosphere and sense of home . We never imagined for one minute Mum would be painting playing skittles and having a sing song. She's looking forward to the summer so she can be out in the fabulous garden again. It has been a very positive experience so far, thanks to the amazing team who work at High brake.
25 November 2025
I spent one week in High Brake House after having a knee replacement
After having family care at home for 2 weeks, my family felt I wasn't at a stage where I was quite ready for coping alone so I originally booked 2 weeks in High Brake
The care staff were at all times pleasant and supportive, and
I felt so much stronger mentally and physically that I decided I was ready to cope independently again and return home. The fee for my second week was quickly refunded.
16 September 2025
My mum initially was at High Brake House for respite care. From the moment we walked in we were made to feel welcome and treated with dignity and respect which continued throughout her stay. The staff were all caring kind and professional. Each visit we were pleasantly greeted by a team member
and they always were able to advise where to find mum. Staff were always available to discuss mums care and needs and were very good at contacting us to keep us updated. The management team were always available to discuss anything or answer any questions. The food was good and available in small portions. The home was always clean and tidy. They initially told us the care was individualised to the resident and they did just that.
29 April 2025
Managers, listened carefully to what I thought my needs were following a leg operation.
I felt that I was treated as an individual, not just another resident.
It was great to be encouraged to personalise my room.
The carers helped me with my mobility. very soon, I was able to get in and out of
bed on my own. The carers often made time for a general chat which helped to make me feel at home.
I was greatly encouraged to increase my mobility. The carers shared my joy with each small success.
The food was varied and delicious. I was glad to be able to choose small portions.
The activities co-ordinator, kept me informed daily of available activities. There was a good variety of activities and he was willing to accommodate interests.
I felt very safe and well-cared for throughout my 6-week stay. ALL the staff - management, carers, kitchen staff, cleaners, were very friendly. compassionate and helpful.
I would certainly return there should the need arise.
04 March 2025
My mum had been in the care home for just short of three years until she sadly passed away in January. Throughout her time in High Brake I could not fault the level of care shown by all the staff towards her. When my mum first went into the home they supported her independence, even charging up her
mobility scooter to allow her to visit the local cricket club! As her balance deteriorated the level of care and support given increased proportionately so that mum was always kept safe. The staff are always friendly and cheerful, nothing is too much trouble for them. We were able to personalise her room with family photos etc. Mum became one of the 'High Brake family' and I know she was cared for and loved by all who worked there. When we were unable to visit, the home facilitated a FaceTime meet, which was gratefully appreciated. I couldn't have asked for better care and would not hesitate to recommend High Brake House.
12 February 2025
My husband had been at home for nearly two and half years being cared for full time by myself. He had suffered sepsis with complications of 2 strokes, leaving him registered blind with reduced mobility. As a family we took a view that both my husband and I needed that little bit of respite. Having
visited other homes the idea was put on ice because we felt their environment was not suitable. In January 2025 High Brake was recommended and the Managers visited us in our home and advised us correctly for the length of respite and assessed my husband's requirements, this proved invaluable. Whilst in their care my husband wanted nothing, all the staff were a credit to the High Brake brand and could not help us enough. The family have discussed my husband's next visit, as and when this is required it will be the only home that will be considered.
23 January 2025
I was very happy how well my husband was looked after in High Brake House while I had surgery. Was peace of mind for me. He enjoyed the activities and had a lovely room. There was choice at meal times. The outside garden is very pleasant. Would definitely recommend.
14 January 2025
Mum went to High Brake House for respite after a fall. It's such a bright, clean and friendly house with a family atmosphere. The staff are so helpful and caring, resulting in mum making excellent progress and regaining both her mobility and independence. We couldn't have asked for better care.
04 July 2024
We needed rest and care which we got in abundance.
The staff looked after us and helped us to settle in with the other residents. Overall we came out feeling much better.
22 October 2023
My brothers and I have been very pleased with the care my mother has received at High Brake.
The owners are lovely and are very involved in the care of the residents.
All the staff are friendly and cheerful and want the best for the residents.
The food is tasty and well received.
It is very
clean and well-kept.
I go in 3 or 4 times a week and feel that my mother is in a safe place and is well cared for.
I also feel that I always receive a warm welcome from the staff and am able to discuss my mother's care with members of the care team when I visit.
03 October 2023
The staff and facilities at High Brake House are very good. There is a warm and welcoming environment as soon as you walk in and all the staff are very helpful and friendly. As it is a relatively small home, compared to some we viewed, it has a more homely atmosphere and a family feel to it.
There
are activities organised in which the residents can participate or they can sit quietly in the lounge or their rooms. When the weather is nice, there is a lovely little garden to sit out in. Families are encouraged to visit and can do so at almost any time. We take Mum out a couple of times a week and this is never a problem. On a couple of occasions, we have been a little late getting back and the staff have either saved Mum a meal or have arranged for her to have one made.
Mum has been at High Brake House for 5 months and as a family, we are very happy with the help, support and friendship she has received. We would not hesitate to recommend High Brake House.
03 October 2023
We cannot praise High Brake House highly enough.
The long-term care my Mum has received over several years has been outstanding and I am always confident that she is well cared for and living in a wonderful environment. Even during some of the most challenging times with Mum, they have always been
willing to work through the issues in partnership.
The management team and all the staff are wonderful and, even through the challenges of Covid, were exceptional.
Mum's accommodation is modern, clean, and spacious with great en-suite facilities and feels very homely. The house in general is meticulously clean and inviting. There is always a warm welcome for visitors too.
I would have no hesitation in recommending High Brake to anyone.
03 October 2023
From the very top and throughout all the staff everybody is very friendly/helpful/considerate and understanding.
Nothing is too much trouble and everything is done with a smile on the face.
It's a tough job but they all do it brilliantly.
Thank you.
03 October 2023
Dad has been at High Brake House for just over two years and settled in extremely well. All staff are kind and courteous, and the management team really are lovely. From the initial viewing of the home to Dad's first day everything was undertaken in a professional yet caring manner.
The home is
clean and inviting, rooms are a good size, the garden is a lovely sun trap, and the food is great.
There are activities to join in if inclined, and there is a regular hairdresser and chiropractor.
Each room has a direct dial phone so I am able to speak with Dad at any time which really is a bonus.
I wouldn’t hesitate to recommend High Brake House to anyone.
03 October 2023
I’ve thought long and hard before writing this review because, let’s face it, nobody will ever care for your loved one as well as you would if you were able to do so. That said the management team at High Brake House will do their very best to do just that! The first time I visited it immediately
felt like “home” and not “a home”. Visitors are free to come and go just as they would were the person in their own home. Rooms can be personalised with décor, bedding and small furniture, nothing was too much trouble to help Mum feel settled very quickly. All the staff are friendly and know all the residents by name. Management takes onboard suggestions and any concerns and are very hands-on in delivering care. Mum deserves the best and I made the right choice.