Submit a Review for Berwick House Rest Home
1 Berwick Road, Blackpool, FY4 2PT
View full details of Berwick House Rest HomeLatest Reviews for Berwick House Rest Home
27 February 2026
We live quite a distance from our relative, yet when we arrive we are welcomed and made to feel at home. It is clear that the staff know our relative well and that she is cared for in our absence. They even know how she takes her tea without asking, and these little things are reassuring. The
manager is very helpful and understanding too.
20 January 2026
I can not recommend Berwick house enough. They cared for my grandmother for over 6years. She was part of their family as much as ours. From day one she flourished. They took care of her every need. She was nearly 101 when she went in their and only a few weeks away from her 108th birthday when she
passed away. As a family we know without the love and care she received she would not of lived aslong as she did.
30 September 2025
Mum been with Berwick for 3 years. Had excellent care over this time. I have full peace of mind that if she needs anything the staff will look after her. Any communication about Mum is given to me in good time and is very clear. Would recommend 100%.
12 September 2025
My mother is a resident of Berwick care home, I have always found the staff friendly caring and courteous. I am always kept informed of any changes in care or if my mother has had a fall.
It is a fairly small care home, so care can be tailored on a more individual basis.
I am happy that my mother
is being well cared for
11 July 2025
My father has mixed dementia and has settled into Berwick house rest home the staff are amazing they treat everyone with respect and kindness I visit regular and can honestly say its a joy to visit my dad in such a lovely safe caring environment. All my Dad's needs are met I can tell how settled and
relaxed he is it's made me very happy and grateful x
26 June 2025
My auntie has been a resident for the past 2 months,I find the staff very friendly and helpful but my biggest concern is I feel there is not enough of them for the residents and the level of care they need ,they are always helpful and they do there best under the circumstances, the manager is very
approachable and easy to talk too and feel they are doing there very best to lift the standard of the home , the food is of a reasonable standard I feel more fresh fruit could be available, the rooms are adequate but for personal and dignity reasons i feel they all should be on suite.. the home is satisfactory clean could be of better standard , I feel the home is safely secure, as too value ... i would ask do you feel you are giving the level of care you would expect for your family members for the amount you charge for the service you provide ... i would suggest not...I feel a few small changes could make a big difference to the level of service and care you provid to you residents
24 June 2025
My dad is very happy at Berwick,he has made a couple of friends also and the staff /Management are so friendly and excellent at their job,I have no doubt at all that my dad will stay happy and cared for here ,I'm glad I picked this care home and would highly recommend them
Thanks to all the staff
xx
13 May 2025
My Mother initially came to the home to have some respite following a period of time in hospital. Since this period ended, we decided to make it a permanent placement, and this is down to how wonderful the staff are. Its hard to beat the care and support given at Berwick House. They are engaging
and attentive to needs of the individual, which i have witnessed first hand with mum. i do think them for the support they give alone with the peace of mind knowing she is safe.
22 April 2025
Recently we have had a changeover of management. The new manager has made it her goal to ensure all residents and their families are a priority. The manager has listened to any queries and has been prompt with her reply. My mum is happy at Berwick and the consistency of staff supports this.
04 February 2025
Staff are very nice and pleasant and helpful.
23 April 2024
I just want to say a massive thank you to all the staff at Berwick House Rest Home, always so friendly, thoughtful and caring and very accommodating when you visit. Every time I have been in contact for an update on my father, they have got back to me straightaway which is so appreciated as I live
over 5 hours away. One member of staff, in particular, has been brilliant so a big thank you to all the staff.
01 March 2024
My mother-in-law has been a resident at Berwick House now for just over nine months and I cannot fault the staff in any way. Knowing that she is in a safe secure environment puts our minds at rest and we cannot thank them enough. All the staff go above and beyond to make sure all her needs are met
plus keeping us as a family updated every step of the way. It doesn't matter what time of the day we visit we are always made to feel welcome and nothing is too much trouble.
28 February 2024
Mum moved to Berwick House in May 2023. The staff and management were welcoming and friendly. They have always been welcoming and friendly throughout the time Mum is in Berwick House. They are always willing to discuss and update me on Mum's state and health changes, both good and bad. They also
allow me to pop by and visit at any time, which allows me to visit when I have a bit of time with my tasks and travels. Berwick House, the management and staff provide a safe and secure environment for Mum, and this puts my mind at rest knowing Mum is being cared for.
15 December 2023
Mum has been really happy at Berwick House. All the staff are very kind, welcoming and professional. It is a great comfort to know she is well cared for. The staff all engage with her really well and they are also happy to address any questions we may have as a family.
11 December 2023
Mum arrived at Berwick House 18 months ago; she has Alzheimer’s. Her disease is more advanced now, so communication is more difficult, but she truly seems happy and settled. I can’t thank the staff enough; they are all so kind. Mum is very well cared for by everyone.
We are kept well informed of
what is happening with her.
04 December 2023
My mum has been a resident at Berwick house since September, she is a new person! So calm and relaxed and very settled. The staff from the manager to all the nurses and carers are very easy to communicate with (I enjoy talking to them all) and so helpful. I can relax now knowing that she is safe and
cared for.
17 November 2023
My Mum has been on placement as a Resident at Berwick Care Home since September 2023. I feel like my Mum is supported with her emotions, as the staff are very caring towards her they give her cuddles and talk to her when she is upset and confused which is a great comfort to me. The staff also help
her with dressing, bathing and her medication. She has settled well there, especially in her room which is very homely, comfortable and has a lovely view of the garden. The meals provided are wholesome, comfort food which my Mum always eats leaving nothing on her plate, she also loves the puddings, endless cups of tea, cordial and water supplied throughout the day. I have even been able to bring her cat in to see her which has brought her so much joy and happiness. My Mum also loves the activities, singing, colouring, walks to a nearby park and we have just been told about a trip around the Illuminations with Fish/Chips which I know she will thoroughly enjoy.
16 November 2023
Absolutely dreadful place. The staff seem okay, manager is non-existent. The way residents are turned out is disgraceful and never usually in their own clothes. How anyone can be happy with the service provided is beyond me. Even CQC agree it needs improvement and not well-led. Really gone down the
pan over the last 6 months, please look elsewhere.
02 November 2023
Mum has been a resident at Berwick House for six months now. Mum was a very independent lady who lived on her own but required more help just before her accident at home, which resulted in a broken hip and unable to walk.
The manager and staff at Berwick House have helped her to settle in with
their caring and thoughtful approach to Mum’s requirements. I feel confident that Mum is safe and well looked after in her new environment.
25 July 2023
My mum-in-law has just celebrated a big birthday and the staff made her day a very special one. We are always made welcome when visiting as the home has a very happy family-friendly feel. There always seem to be lots of activities for the residents too. So glad we chose Berwick House to care for
Mum-in-law as we know she is being cared for and being kept safe, which is very reassuring for the rest of the family.
Latest Reviews for Berwick House Rest Home
27 February 2026
We live quite a distance from our relative, yet when we arrive we are welcomed and made to feel at home. It is clear that the staff know our relative well and that she is cared for in our absence. They even know how she takes her tea without asking, and these little things are reassuring. The
manager is very helpful and understanding too.
20 January 2026
I can not recommend Berwick house enough. They cared for my grandmother for over 6years. She was part of their family as much as ours. From day one she flourished. They took care of her every need. She was nearly 101 when she went in their and only a few weeks away from her 108th birthday when she
passed away. As a family we know without the love and care she received she would not of lived aslong as she did.
30 September 2025
Mum been with Berwick for 3 years. Had excellent care over this time. I have full peace of mind that if she needs anything the staff will look after her. Any communication about Mum is given to me in good time and is very clear. Would recommend 100%.
12 September 2025
My mother is a resident of Berwick care home, I have always found the staff friendly caring and courteous. I am always kept informed of any changes in care or if my mother has had a fall.
It is a fairly small care home, so care can be tailored on a more individual basis.
I am happy that my mother
is being well cared for
11 July 2025
My father has mixed dementia and has settled into Berwick house rest home the staff are amazing they treat everyone with respect and kindness I visit regular and can honestly say its a joy to visit my dad in such a lovely safe caring environment. All my Dad's needs are met I can tell how settled and
relaxed he is it's made me very happy and grateful x
26 June 2025
My auntie has been a resident for the past 2 months,I find the staff very friendly and helpful but my biggest concern is I feel there is not enough of them for the residents and the level of care they need ,they are always helpful and they do there best under the circumstances, the manager is very
approachable and easy to talk too and feel they are doing there very best to lift the standard of the home , the food is of a reasonable standard I feel more fresh fruit could be available, the rooms are adequate but for personal and dignity reasons i feel they all should be on suite.. the home is satisfactory clean could be of better standard , I feel the home is safely secure, as too value ... i would ask do you feel you are giving the level of care you would expect for your family members for the amount you charge for the service you provide ... i would suggest not...I feel a few small changes could make a big difference to the level of service and care you provid to you residents
24 June 2025
My dad is very happy at Berwick,he has made a couple of friends also and the staff /Management are so friendly and excellent at their job,I have no doubt at all that my dad will stay happy and cared for here ,I'm glad I picked this care home and would highly recommend them
Thanks to all the staff
xx
13 May 2025
My Mother initially came to the home to have some respite following a period of time in hospital. Since this period ended, we decided to make it a permanent placement, and this is down to how wonderful the staff are. Its hard to beat the care and support given at Berwick House. They are engaging
and attentive to needs of the individual, which i have witnessed first hand with mum. i do think them for the support they give alone with the peace of mind knowing she is safe.
22 April 2025
Recently we have had a changeover of management. The new manager has made it her goal to ensure all residents and their families are a priority. The manager has listened to any queries and has been prompt with her reply. My mum is happy at Berwick and the consistency of staff supports this.
04 February 2025
Staff are very nice and pleasant and helpful.
23 April 2024
I just want to say a massive thank you to all the staff at Berwick House Rest Home, always so friendly, thoughtful and caring and very accommodating when you visit. Every time I have been in contact for an update on my father, they have got back to me straightaway which is so appreciated as I live
over 5 hours away. One member of staff, in particular, has been brilliant so a big thank you to all the staff.
01 March 2024
My mother-in-law has been a resident at Berwick House now for just over nine months and I cannot fault the staff in any way. Knowing that she is in a safe secure environment puts our minds at rest and we cannot thank them enough. All the staff go above and beyond to make sure all her needs are met
plus keeping us as a family updated every step of the way. It doesn't matter what time of the day we visit we are always made to feel welcome and nothing is too much trouble.
28 February 2024
Mum moved to Berwick House in May 2023. The staff and management were welcoming and friendly. They have always been welcoming and friendly throughout the time Mum is in Berwick House. They are always willing to discuss and update me on Mum's state and health changes, both good and bad. They also
allow me to pop by and visit at any time, which allows me to visit when I have a bit of time with my tasks and travels. Berwick House, the management and staff provide a safe and secure environment for Mum, and this puts my mind at rest knowing Mum is being cared for.
15 December 2023
Mum has been really happy at Berwick House. All the staff are very kind, welcoming and professional. It is a great comfort to know she is well cared for. The staff all engage with her really well and they are also happy to address any questions we may have as a family.
11 December 2023
Mum arrived at Berwick House 18 months ago; she has Alzheimer’s. Her disease is more advanced now, so communication is more difficult, but she truly seems happy and settled. I can’t thank the staff enough; they are all so kind. Mum is very well cared for by everyone.
We are kept well informed of
what is happening with her.
04 December 2023
My mum has been a resident at Berwick house since September, she is a new person! So calm and relaxed and very settled. The staff from the manager to all the nurses and carers are very easy to communicate with (I enjoy talking to them all) and so helpful. I can relax now knowing that she is safe and
cared for.
17 November 2023
My Mum has been on placement as a Resident at Berwick Care Home since September 2023. I feel like my Mum is supported with her emotions, as the staff are very caring towards her they give her cuddles and talk to her when she is upset and confused which is a great comfort to me. The staff also help
her with dressing, bathing and her medication. She has settled well there, especially in her room which is very homely, comfortable and has a lovely view of the garden. The meals provided are wholesome, comfort food which my Mum always eats leaving nothing on her plate, she also loves the puddings, endless cups of tea, cordial and water supplied throughout the day. I have even been able to bring her cat in to see her which has brought her so much joy and happiness. My Mum also loves the activities, singing, colouring, walks to a nearby park and we have just been told about a trip around the Illuminations with Fish/Chips which I know she will thoroughly enjoy.
16 November 2023
Absolutely dreadful place. The staff seem okay, manager is non-existent. The way residents are turned out is disgraceful and never usually in their own clothes. How anyone can be happy with the service provided is beyond me. Even CQC agree it needs improvement and not well-led. Really gone down the
pan over the last 6 months, please look elsewhere.
02 November 2023
Mum has been a resident at Berwick House for six months now. Mum was a very independent lady who lived on her own but required more help just before her accident at home, which resulted in a broken hip and unable to walk.
The manager and staff at Berwick House have helped her to settle in with
their caring and thoughtful approach to Mum’s requirements. I feel confident that Mum is safe and well looked after in her new environment.
25 July 2023
My mum-in-law has just celebrated a big birthday and the staff made her day a very special one. We are always made welcome when visiting as the home has a very happy family-friendly feel. There always seem to be lots of activities for the residents too. So glad we chose Berwick House to care for
Mum-in-law as we know she is being cared for and being kept safe, which is very reassuring for the rest of the family.