Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Thornlea Rest Home

stars
stars 16 December 2020
My 90-year-old mum spent her last 10 months here. She suffered from Alzheimer's. She was happier here than she had been for the last ten years since my father died. The staff are wonderful and in what has been a very traumatic year for everyone, due to covid, they have been outstanding. Nothing is
ever too much trouble. Whenever I visited, Mum told me how lucky she was and how she loved it there. Our family are so grateful to everyone who works there, not forgetting the resident dog. So glad they were able to get her out of hospital to pass away where she loved and was loved back.
Review from Elaine M (Daughter of Resident/Service User)
stars
stars 12 December 2016
Excellent caring staff,who have time for both residents and relatives. It was home from home for my Mum and I. They cared for Mum with love and dignity and although only lived there a short time I felt she was cared for totally and didn't worry about her when I wasn't there. Would definitely
recommend this caring environment if you are looking for somewhere for a loved one. Can't thank the staff enough for their care.
Review from Krysia J (Daughter of Resident/Service User)