Care home is very welcoming and friendly. Staff are very attentive and professional and put the needs of resident's first. The services on offer are great, a weekly hairdresser, chiropodist, opticians. GPs are also on hand for any primary medical needs. The rooms are clean, comfortable and
practical.
01 June 2026
My mum came to proir bank for a weeks respite care, she had a lovely time. Mum got involved with activities and socialised with others, she had her hair and nails done came out looking a different woman. Staff and management very helpful. Mum said she had lovely food and lots of cups of tea.
19 May 2026
Our mother has been a resident for a short period at Prior Bank, and both myself and my sister have been very grateful for the care mum is receiving and the support we have both had during this very emotional transition period of our mum moving from her home to full time care.
All the staff we have
met are kind, caring and supportive.
07 April 2026
Having lived in her own home until the age of 104 my mother's mobility went so we needed to find residential care. We were very impressed with Prior Bank because it very much puts the resident's needs, daily routine and well-being at the heart of what they do. My mother is comfortable and has
settled in well. The staff are very kind, friendly, caring and efficient and she seems to have taken on a new lease of life. We are very grateful to all the staff at Prior Bank for making what could've been a very difficult transition as comfortable and as worry free as possible. Thank you
05 March 2026
My Mother in Law moved to Prior Bank in November from assisted living. Since then, she has improved with her walking, has put on weight and is eating well. She joins in the activities and is very happy and settled. Prior Bank has a very welcoming feel about it and nothing is too much trouble. We
are informed of any new health issues promptly and updated regularly on her existing ones. The staff are excellent and I would have no hesitation in recommending this care home.
17 February 2026
From the first day we brought our mum to Prior Bank she was welcomed and cared for. She loved to join in activities particularly dancing and singing! As she deteriorated she was always treated with respect and in her last hours treated with dignity and love. Mum often had visitors from across the
country and we were always welcomed and offered tea and biscuits. Thank you so much to everyone for the love and support shown to mum and to us as her family
13 February 2026
Our mum moved to Prior Bank in July 2023 . She lived there for 2 1/2 years . All the staff ( ranging from cooks, care staff and management) showed support, love and care to her. Some staff went above and beyond with their care to mum and to us as a family during the time she lived at Prior Bank. It
always felt so welcoming. Throughout Mum's time the support really was outstanding especially at the end of life care from care staff and the Chaplin to both mum and to us as a family. Also since our mum has passed away the support hasn't stopped from the Chaplain. It was a very difficult time for us as a family to deal with our mum having dementia and make the hard decision for mum to live in a care home but Prior Bank's support and care got us through it . I wouldn't hesitate to recommend this care home.
06 February 2026
Since mum moved into prior bank in November 2025 she has improved no end. I was at breaking point at home and couldn't offer 24 hours of care myself along with looking after my family. It was such a hard decision but the staff reassured me and have been so supportive during the transition.
I feel
so grateful to everyone there that cares for mum and treats her like a family member. I can go anytime to visit and don't have any restrictions. It's a truly calm and relaxed environment which is exactly what mum needs.
I'm eternally thankful to everyone there. You all saved me and mum.
23 December 2025
Prior Bank offers an excellent level of care with friendly and attentive staff. There is always a good level of communication on health updates and other matters.
Prior Bank is a safe environment for residents which offers reassurance to families.
16 December 2025
My mum has dementia it's great to know she is safe and cared for. The staff are all so kind and helpful and there are so many forms of entertainment for the residents. The home is like a home from home very clean and comfortable. The rooms are lovely. My sister and I are so pleased we chose Anchor
Prior Bank for mum.
16 December 2025
My Mum was a new resident in October 25. The staff, from management through, have been fabulous. The food is excellent and Mum is always helped when she's eating. The activities are engaging and keep Mum mobile. All in all a great decision to send her to Prior Bank.
16 December 2025
Mum has settled well into Prior Bank. All the staff there are very attentive and caring. The administration of arranging for Mum to move to Prior Bank was managed smoothly and easily with the team assisting all the way through. We are very happy with Mum's care and having Mum settled is a big
relief.
18 November 2025
My mum is a long term resident at Prior Bank and I believe that the staff and management make a great team.Their care and kindness are second to none I have the utmost confidence in them. Prior Bank is always spotlessly clean and comfortable. The staff are considerate and friendly to residents and
relatives alike. Mum certainly enjoys the home cooked food. Unfortunately she's now not able to take part in the activities provided
but she did enjoy them when she was able. She always enjoys the musical entertainment given by various visiting singers and musicians. I have in the past recommended Prior Bank to a friend who was looking for care and I would not hesitate to do so again.
12 November 2025
We are very pleased with my partner's mother's experience. We kept her at home as long as possible, with support from a home-care service. However, as her dementia progressed, she became depressed and was reluctant to get out of bed or engage with visitors. Since coming to Prior Bank, she has
brightened up considerably, is much more mobile and alert and seems content. She engages with staff and other residents, and generally talks positively about the care. We visit several times a week and see many kind interactions between staff and residents.
The decor at the home could be improved - the small sitting room looks especially neglected: machinery needs screening and more cupboard space is needed to tidy away the activities.
Incontinence products are stacked in clients' bedrooms in cardboard boxes: unsightly and not respectful. More cupboards and more frequent ordering could improve this.
Football memorabilia / Hallowe'en skeleton maybe not appropriate for homely feeling?
13 October 2025
I was looking to place my husband in a care home for his worsening dementia. From the moment I arrived at Prior Bank, it felt 'right', the warmth, care and atmosphere was like being hugged! The professional care and attention is amazing, but the empathy and warmth shine through. I highly recommend
this lovely home.
11 August 2025
Mum took up residency at Prior Bank at the beginning of July. The management team were super helpful and efficient throughout the transfer process. All of the staff that I have dealt with have been lovely. The building is very homely and clean.
27 June 2025
My wife entered Prior Bank in July 2021due to her alzeimers Dementia worsening.I and indeed my family did not expect her to last more than a few months,It is entirely due to the dedicated care and love she is receiving from all staff . She is not only still a resident but in better health , natural
effects of her condition allowing,than when she became a resident 4yrs ago.
13 June 2025
The staff at Prior Bank are brilliant! They are kind, caring, hard-working and committed to treating the residents with compassion and dignity. The food looks tasty and meal times are a real social highlight for the residents. Staff make an effort to celebrate special days at every opportunity.
A highlight for us was the pastor (who is also a shift leader). He led church services every week, and was amazing when my mother-in -law passed away - he led the funeral (which was lovely because he knew her well) and was a great comfort to us all.
30 May 2025
My Mum moved to Prior Bank in June 2023. Whilst her dementia has deteriorated since then, the staff have shown continued care and compassion. We are updated as and when necessary and can call at anytime for a chat with the home manager.
Their hard work and dedication doesn't go unnoticed and we
appreciate all they do to keep Mum safe and well looked after.
19 May 2025
Really can't say how good Prior Bank is. The kind and caring staff and management at PB have really helped mum settle in so quickly, and helped us feel we made the right decision when the time came and mum couldn't live on her own anymore. She has only been there since February and she has made some
new friends and gets on really well with the staff. Plenty of varied activities for residents. Mum joins in with the activities regularly. Good to have a quiet lounge for when residents need a break from the every day hustle & bustle. Also nice for visitors to sit and chat quietly. As for PB itself the staff are amazing, the cleanliness levels are excellent, rooms are well kept. Cannot praise the staff enough. Wouldn't hesitate in recommending PB to anybody.
Latest Reviews for Prior Bank
15 June 2026
Care home is very welcoming and friendly. Staff are very attentive and professional and put the needs of resident's first. The services on offer are great, a weekly hairdresser, chiropodist, opticians. GPs are also on hand for any primary medical needs. The rooms are clean, comfortable and
practical.
01 June 2026
My mum came to proir bank for a weeks respite care, she had a lovely time. Mum got involved with activities and socialised with others, she had her hair and nails done came out looking a different woman. Staff and management very helpful. Mum said she had lovely food and lots of cups of tea.
19 May 2026
Our mother has been a resident for a short period at Prior Bank, and both myself and my sister have been very grateful for the care mum is receiving and the support we have both had during this very emotional transition period of our mum moving from her home to full time care.
All the staff we have
met are kind, caring and supportive.
07 April 2026
Having lived in her own home until the age of 104 my mother's mobility went so we needed to find residential care. We were very impressed with Prior Bank because it very much puts the resident's needs, daily routine and well-being at the heart of what they do. My mother is comfortable and has
settled in well. The staff are very kind, friendly, caring and efficient and she seems to have taken on a new lease of life. We are very grateful to all the staff at Prior Bank for making what could've been a very difficult transition as comfortable and as worry free as possible. Thank you
05 March 2026
My Mother in Law moved to Prior Bank in November from assisted living. Since then, she has improved with her walking, has put on weight and is eating well. She joins in the activities and is very happy and settled. Prior Bank has a very welcoming feel about it and nothing is too much trouble. We
are informed of any new health issues promptly and updated regularly on her existing ones. The staff are excellent and I would have no hesitation in recommending this care home.
17 February 2026
From the first day we brought our mum to Prior Bank she was welcomed and cared for. She loved to join in activities particularly dancing and singing! As she deteriorated she was always treated with respect and in her last hours treated with dignity and love. Mum often had visitors from across the
country and we were always welcomed and offered tea and biscuits. Thank you so much to everyone for the love and support shown to mum and to us as her family
13 February 2026
Our mum moved to Prior Bank in July 2023 . She lived there for 2 1/2 years . All the staff ( ranging from cooks, care staff and management) showed support, love and care to her. Some staff went above and beyond with their care to mum and to us as a family during the time she lived at Prior Bank. It
always felt so welcoming. Throughout Mum's time the support really was outstanding especially at the end of life care from care staff and the Chaplin to both mum and to us as a family. Also since our mum has passed away the support hasn't stopped from the Chaplain. It was a very difficult time for us as a family to deal with our mum having dementia and make the hard decision for mum to live in a care home but Prior Bank's support and care got us through it . I wouldn't hesitate to recommend this care home.
06 February 2026
Since mum moved into prior bank in November 2025 she has improved no end. I was at breaking point at home and couldn't offer 24 hours of care myself along with looking after my family. It was such a hard decision but the staff reassured me and have been so supportive during the transition.
I feel
so grateful to everyone there that cares for mum and treats her like a family member. I can go anytime to visit and don't have any restrictions. It's a truly calm and relaxed environment which is exactly what mum needs.
I'm eternally thankful to everyone there. You all saved me and mum.
23 December 2025
Prior Bank offers an excellent level of care with friendly and attentive staff. There is always a good level of communication on health updates and other matters.
Prior Bank is a safe environment for residents which offers reassurance to families.
16 December 2025
My mum has dementia it's great to know she is safe and cared for. The staff are all so kind and helpful and there are so many forms of entertainment for the residents. The home is like a home from home very clean and comfortable. The rooms are lovely. My sister and I are so pleased we chose Anchor
Prior Bank for mum.
16 December 2025
My Mum was a new resident in October 25. The staff, from management through, have been fabulous. The food is excellent and Mum is always helped when she's eating. The activities are engaging and keep Mum mobile. All in all a great decision to send her to Prior Bank.
16 December 2025
Mum has settled well into Prior Bank. All the staff there are very attentive and caring. The administration of arranging for Mum to move to Prior Bank was managed smoothly and easily with the team assisting all the way through. We are very happy with Mum's care and having Mum settled is a big
relief.
18 November 2025
My mum is a long term resident at Prior Bank and I believe that the staff and management make a great team.Their care and kindness are second to none I have the utmost confidence in them. Prior Bank is always spotlessly clean and comfortable. The staff are considerate and friendly to residents and
relatives alike. Mum certainly enjoys the home cooked food. Unfortunately she's now not able to take part in the activities provided
but she did enjoy them when she was able. She always enjoys the musical entertainment given by various visiting singers and musicians. I have in the past recommended Prior Bank to a friend who was looking for care and I would not hesitate to do so again.
12 November 2025
We are very pleased with my partner's mother's experience. We kept her at home as long as possible, with support from a home-care service. However, as her dementia progressed, she became depressed and was reluctant to get out of bed or engage with visitors. Since coming to Prior Bank, she has
brightened up considerably, is much more mobile and alert and seems content. She engages with staff and other residents, and generally talks positively about the care. We visit several times a week and see many kind interactions between staff and residents.
The decor at the home could be improved - the small sitting room looks especially neglected: machinery needs screening and more cupboard space is needed to tidy away the activities.
Incontinence products are stacked in clients' bedrooms in cardboard boxes: unsightly and not respectful. More cupboards and more frequent ordering could improve this.
Football memorabilia / Hallowe'en skeleton maybe not appropriate for homely feeling?
13 October 2025
I was looking to place my husband in a care home for his worsening dementia. From the moment I arrived at Prior Bank, it felt 'right', the warmth, care and atmosphere was like being hugged! The professional care and attention is amazing, but the empathy and warmth shine through. I highly recommend
this lovely home.
11 August 2025
Mum took up residency at Prior Bank at the beginning of July. The management team were super helpful and efficient throughout the transfer process. All of the staff that I have dealt with have been lovely. The building is very homely and clean.
27 June 2025
My wife entered Prior Bank in July 2021due to her alzeimers Dementia worsening.I and indeed my family did not expect her to last more than a few months,It is entirely due to the dedicated care and love she is receiving from all staff . She is not only still a resident but in better health , natural
effects of her condition allowing,than when she became a resident 4yrs ago.
13 June 2025
The staff at Prior Bank are brilliant! They are kind, caring, hard-working and committed to treating the residents with compassion and dignity. The food looks tasty and meal times are a real social highlight for the residents. Staff make an effort to celebrate special days at every opportunity.
A highlight for us was the pastor (who is also a shift leader). He led church services every week, and was amazing when my mother-in -law passed away - he led the funeral (which was lovely because he knew her well) and was a great comfort to us all.
30 May 2025
My Mum moved to Prior Bank in June 2023. Whilst her dementia has deteriorated since then, the staff have shown continued care and compassion. We are updated as and when necessary and can call at anytime for a chat with the home manager.
Their hard work and dedication doesn't go unnoticed and we
appreciate all they do to keep Mum safe and well looked after.
19 May 2025
Really can't say how good Prior Bank is. The kind and caring staff and management at PB have really helped mum settle in so quickly, and helped us feel we made the right decision when the time came and mum couldn't live on her own anymore. She has only been there since February and she has made some
new friends and gets on really well with the staff. Plenty of varied activities for residents. Mum joins in with the activities regularly. Good to have a quiet lounge for when residents need a break from the every day hustle & bustle. Also nice for visitors to sit and chat quietly. As for PB itself the staff are amazing, the cleanliness levels are excellent, rooms are well kept. Cannot praise the staff enough. Wouldn't hesitate in recommending PB to anybody.