The staff are without exception amazing. Their courtesy, patience, kindness, knowledge, experience and levels of care are exemplary. The overall environment is maintained to a 5 star standard, the food quality and presentation being awarded the same in my view. I live many miles away from dad as do my siblings but we are all comforted knowing that he is comfortable, happy, well fed and watered and being cared for by a remarkable team of people. Thank you the families, and my appreciation is beyond words. Paul.
Abbeydale consistently provides high levels of care and support. Staff regularly go beyond what might be expected to provide a stimulating environment but personalised care. Staff are quick to respond to requests or concerns. Inside our residents room is always spotless as are the communal areas and grounds. I always feel welcomed by all the staff.
Always attentive to the needs of mum and welcoming to us as a family. The staff, food and available activities are fantastic. The ethos of Abbeydale is one where dignity, care, compassion and love shines through. Thank you
Nothing but praise for this home. My mother has moved from another home which was more a nursing home and has completely changed in personality. More independent, engaged, lively and about ten years younger. Thank you.
Efficient, kind and caring. Always ready to help with problems of any nature. Especially when one is new and emotionally new. One always feels safe. Very observant. Firm in standards. Firm in advice.
I am the trustee for a resident at Abbeydale. She has very specific dietary needs to ensure the medication she takes for 4 separate chronic conditions is not cancelled by various foods. Ergo, she requires an individual diet. Plus gluten free, plus potassium problems. The chef and the home take exemplary care to comply with what is required. In addition, the residents' care needs are met in every way. It is a pleasure to visit, to see the care taken by staff and the way the home is managed. I cannot recommend this home highly enough; the care given is exemplary.
Abbeydale is special. It offers an exceptional standard of care, the service of a first class hotel together with delicious food and staff whose commitment goes well beyond the call of duty. Also an attractive environment clean, fresh, often with sounds of laughter and beautiful gardens. Thought has been given to the details of everything Abbeyfield staff do. With clear roles problems are addressed promptly by a team working together. Respectful listening, friendliness to residents, visitors and other staff, provides help to all of us to face the reality of our lives. Last year I was unexpectedly unable to continue living independently. I moved into a care home but despite glossy adverts the simple requirements of the care I needed were not available. After two months I moved to Abbeydale. A life enhancing move. Here not only have I survived but I've thrived. I am profoundly grateful for all Abbeydale and its outstanding staff offer.
My father moved there in January and he has settled very well. The home is lovely. Warm comfortable and the staff are friendly and welcoming. What marks this home out from others I have experienced is that the owners take a very active role in the care of the residents and the maintenance of the building. The gardens for example are nothing short of superb. Every time I go I get offered tea & biscuits (chocolate too!) . When I reach the age where I needed a care home, this is where I'd want to be. It's a really lovely home where everyone is truly cared for.
When my mother suffered a stroke and was admitted to hospital the care and consideration by the staff were incredible. We could not have asked for more. While a resident my mother has thoroughly enjoyed her stay.
I am so grateful to all of the Abbeydale staff for making my mother's 90th birthday celebrations memorable. They always provide superb care throughout the year where any request is met with a smile and nothing is too much trouble. However, they push the boat out for residents' special birthdays and celebration days like Christmas. Mum was absolutely thrilled to receive huge helium birthday balloons, a delicious birthday cake complete with table fireworks, and pretty cards and presents from the owners. Our large extended family was made very welcome at a private drinks celebration set up in the spacious garden room surrounded by beautiful gardens. It was a truly wonderful day and I was very touched by the kindness of everyone at Abbeydale. It truly is a home that cares.
I have physical needs. I have dietary needs. I have early stage dementia. I have lived here five years. I feel all my needs are met. I feel management and staff go above and beyond to support us. We have activities, in house, bus trips to a very interesting variety of venues, all part of the package. Occasionally there may be a trip to a theatre, cinema, or a longer bus trip where one leaves before lunch, where one pays for lunch or tickets but not for transport. I cannot imagine how the service could be improved.
During my working years I was a guest speaker at many companies annual conferences, always staying at five-star hotels, accompanied by my wife and in worldwide locations. However, when my wife and I could no longer take care of ourselves, because of age and infirmity, I did not expect to be able to find a residential care establishment which would not only match our experience of earlier years but, in the case of Abbeydale, exceed in every aspect the level of service we had experienced in the best hotels in the world. In addition, of course, Abbeydale provide a range of personal services, essential to the elderly, that no hotel could even contemplate offering. My wife and I counted ourselves fortunate to have found such a special home in Abbeydale.
My mum is a resident at Abbeydale and I cannot speak highly enough of all the staff and the family who run it. My mum had a fall recently and was in hospital. Several of the staff waited with her in A&E and visited her in hospital after her accident. They all showed such kindness, support and compassion, and I can't thank them enough. Abbeydale is a special place, and I'm so glad we found it.
My mother has been in Abbeydale for five years now and has been very happy here and always tells us how lucky she is to be staying in such a beautiful home with caring and attentive staff. They have adapted to her needs as her mobility has gradually reduced, and nothing is too much trouble for the staff. It is a friendly environment. The food is amazing and always spotlessly clean. We always enjoy visiting the home to see my mum but also to speak with the staff and owners.
My mother has been in Abbeydale for 13 months. A beautiful residential home, family-run. The care and home are outstanding. My mother is very well looked after. There are a number of activities daily in which she participates. She could not be better looked after. The food is unbelievable and the home is like a 5* hotel.
A very welcoming home, more like a hotel than a care home. Given the attentive and friendly staff and owners. Nothing is too much effort. It has stimulated my mother at 96 to be more active and engage with the many activities on offer.
I cannot adequately describe the care, medical efficiency, companionship and love shown to all residents here. To do it justice, it is all way beyond the call of duty, nothing is too much trouble for the owners and staff members. The food is outstanding and tailored to the individual needs and dietary requirements. Living at Abbeydale is like enjoying life at a 5-star hotel, with care.
I have lived here for 2 years and find only minor 'glitches' in the home. We are a very happy community and would not want to live anywhere else. I moved from another location when I lost my husband and have made a new life here in Abbeydale.
Abbeydale is a Very friendly environment My mum says the Food is wonderful and they are very flexible with the menus There are plenty of activities in the house and also outside Staff are caring and professional and keep me informed of how mum is getting on.
Abbeydale is a safe and welcoming home for my mother. She is very well taken care of and very happy. The food always looks appetising and healthy. The staff go about their duties in an efficient and jolly manner. The home is always very clean and particularly beautiful at Christmas. In the summer the gardens are stocked with colours and scents for the residents to enjoy in the sun.
The staff are without exception amazing. Their courtesy, patience, kindness, knowledge, experience and levels of care are exemplary. The overall environment is maintained to a 5 star standard, the food quality and presentation being awarded the same in my view. I live many miles away from dad as do my siblings but we are all comforted knowing that he is comfortable, happy, well fed and watered and being cared for by a remarkable team of people. Thank you the families, and my appreciation is beyond words. Paul.
Abbeydale consistently provides high levels of care and support. Staff regularly go beyond what might be expected to provide a stimulating environment but personalised care. Staff are quick to respond to requests or concerns. Inside our residents room is always spotless as are the communal areas and grounds. I always feel welcomed by all the staff.
Always attentive to the needs of mum and welcoming to us as a family. The staff, food and available activities are fantastic. The ethos of Abbeydale is one where dignity, care, compassion and love shines through. Thank you
Nothing but praise for this home. My mother has moved from another home which was more a nursing home and has completely changed in personality. More independent, engaged, lively and about ten years younger. Thank you.
Efficient, kind and caring. Always ready to help with problems of any nature. Especially when one is new and emotionally new. One always feels safe. Very observant. Firm in standards. Firm in advice.
I am the trustee for a resident at Abbeydale. She has very specific dietary needs to ensure the medication she takes for 4 separate chronic conditions is not cancelled by various foods. Ergo, she requires an individual diet. Plus gluten free, plus potassium problems. The chef and the home take exemplary care to comply with what is required. In addition, the residents' care needs are met in every way. It is a pleasure to visit, to see the care taken by staff and the way the home is managed. I cannot recommend this home highly enough; the care given is exemplary.
Abbeydale is special. It offers an exceptional standard of care, the service of a first class hotel together with delicious food and staff whose commitment goes well beyond the call of duty. Also an attractive environment clean, fresh, often with sounds of laughter and beautiful gardens. Thought has been given to the details of everything Abbeyfield staff do. With clear roles problems are addressed promptly by a team working together. Respectful listening, friendliness to residents, visitors and other staff, provides help to all of us to face the reality of our lives. Last year I was unexpectedly unable to continue living independently. I moved into a care home but despite glossy adverts the simple requirements of the care I needed were not available. After two months I moved to Abbeydale. A life enhancing move. Here not only have I survived but I've thrived. I am profoundly grateful for all Abbeydale and its outstanding staff offer.
My father moved there in January and he has settled very well. The home is lovely. Warm comfortable and the staff are friendly and welcoming. What marks this home out from others I have experienced is that the owners take a very active role in the care of the residents and the maintenance of the building. The gardens for example are nothing short of superb. Every time I go I get offered tea & biscuits (chocolate too!) . When I reach the age where I needed a care home, this is where I'd want to be. It's a really lovely home where everyone is truly cared for.
When my mother suffered a stroke and was admitted to hospital the care and consideration by the staff were incredible. We could not have asked for more. While a resident my mother has thoroughly enjoyed her stay.
I am so grateful to all of the Abbeydale staff for making my mother's 90th birthday celebrations memorable. They always provide superb care throughout the year where any request is met with a smile and nothing is too much trouble. However, they push the boat out for residents' special birthdays and celebration days like Christmas. Mum was absolutely thrilled to receive huge helium birthday balloons, a delicious birthday cake complete with table fireworks, and pretty cards and presents from the owners. Our large extended family was made very welcome at a private drinks celebration set up in the spacious garden room surrounded by beautiful gardens. It was a truly wonderful day and I was very touched by the kindness of everyone at Abbeydale. It truly is a home that cares.
I have physical needs. I have dietary needs. I have early stage dementia. I have lived here five years. I feel all my needs are met. I feel management and staff go above and beyond to support us. We have activities, in house, bus trips to a very interesting variety of venues, all part of the package. Occasionally there may be a trip to a theatre, cinema, or a longer bus trip where one leaves before lunch, where one pays for lunch or tickets but not for transport. I cannot imagine how the service could be improved.
During my working years I was a guest speaker at many companies annual conferences, always staying at five-star hotels, accompanied by my wife and in worldwide locations. However, when my wife and I could no longer take care of ourselves, because of age and infirmity, I did not expect to be able to find a residential care establishment which would not only match our experience of earlier years but, in the case of Abbeydale, exceed in every aspect the level of service we had experienced in the best hotels in the world. In addition, of course, Abbeydale provide a range of personal services, essential to the elderly, that no hotel could even contemplate offering. My wife and I counted ourselves fortunate to have found such a special home in Abbeydale.
My mum is a resident at Abbeydale and I cannot speak highly enough of all the staff and the family who run it. My mum had a fall recently and was in hospital. Several of the staff waited with her in A&E and visited her in hospital after her accident. They all showed such kindness, support and compassion, and I can't thank them enough. Abbeydale is a special place, and I'm so glad we found it.
My mother has been in Abbeydale for five years now and has been very happy here and always tells us how lucky she is to be staying in such a beautiful home with caring and attentive staff. They have adapted to her needs as her mobility has gradually reduced, and nothing is too much trouble for the staff. It is a friendly environment. The food is amazing and always spotlessly clean. We always enjoy visiting the home to see my mum but also to speak with the staff and owners.
My mother has been in Abbeydale for 13 months. A beautiful residential home, family-run. The care and home are outstanding. My mother is very well looked after. There are a number of activities daily in which she participates. She could not be better looked after. The food is unbelievable and the home is like a 5* hotel.
A very welcoming home, more like a hotel than a care home. Given the attentive and friendly staff and owners. Nothing is too much effort. It has stimulated my mother at 96 to be more active and engage with the many activities on offer.
I cannot adequately describe the care, medical efficiency, companionship and love shown to all residents here. To do it justice, it is all way beyond the call of duty, nothing is too much trouble for the owners and staff members. The food is outstanding and tailored to the individual needs and dietary requirements. Living at Abbeydale is like enjoying life at a 5-star hotel, with care.
I have lived here for 2 years and find only minor 'glitches' in the home. We are a very happy community and would not want to live anywhere else. I moved from another location when I lost my husband and have made a new life here in Abbeydale.
Abbeydale is a Very friendly environment My mum says the Food is wonderful and they are very flexible with the menus There are plenty of activities in the house and also outside Staff are caring and professional and keep me informed of how mum is getting on.
Abbeydale is a safe and welcoming home for my mother. She is very well taken care of and very happy. The food always looks appetising and healthy. The staff go about their duties in an efficient and jolly manner. The home is always very clean and particularly beautiful at Christmas. In the summer the gardens are stocked with colours and scents for the residents to enjoy in the sun.