Abbeydale Care is a family-run care home providing high standards of care to older people. They strive to improve residents’ quality of life during their time at the home. The 32 residents at Abbeydale are cared for by 38 staff, 22 of whom are fully-qualified care workers. All staff receive ongoing training and are dedicated to treating residents with respect, dignity and compassion in a friendly and comfortable environment.

There are a range of spacious bedroom apartments to choose from, all of which feature ensuite facilities and some have garden terraces. Residents are provided with meals and snacks which use locally sourced ingredients and are cooked by the home’s kitchen team. Personal preferences and dietary requirements are catered for.

Residents are encouraged to be as active as possible. They can participate in a range of activities and outings, including art classes, flower arranging, games and quizzes, as well as visiting entertainers and musicians.

Owner: Robert Bramley Dey & Catherine Dey

Person in charge: Francesca Dey (Manager)

Local Authority / Social Services: City of Bradford Metropolitan District Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Single Rooms: 32

Shared Rooms: 2

Rooms with ensuite WC: 30

Weekly Charges Guide: Personal Care Single £750 – £850 , Personal Care Shared (per person) £500 – £600 (These prices are only a guideline, please contact Abbeydale to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Abbeydale: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.9 (maximum of 10) for Abbeydale is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Abbeydale in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.947 for Abbeydale is calculated as follows: ( (124 Excellents x 5) + (7 Goods x 4) ) ÷ 131 Ratings = 4.947

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Abbeydale is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 11 Reviews ÷ 7.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Abbeydale has a Review Score of 9.9 (9.947) from 11 Reviews


Average Ratings

  • Excellent
    11
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Abbeydale?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Abbeydale

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Niece of Resident/Service User
    1

My aunt stayed at Abbeydale in Ilkley to recuperate. Ten days earlier she had been rushed into hospital as an emergency case with severe abdominal pains and although the medical problems were sorted out there, when the time came to leave, she was not strong enough to return home. Abbeydale has been her salvation as when discharged, she needed round the clock care. The kindness and patience of the staff, the excellent food and activities available have done the trick and she is stronger and bright again. I have no hesitation in recommending Abbeydale as a place of comfort and caring.

How likely would you be to recommend Abbeydale? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

At 93-years-old my aunt came to Abbeydale after a brief spell in hospital.
Having lived independently I was worried how she would adjust to living in the home but after a month she has found herself enjoying watching television in the evenings with the other residents and even joined in a couple of the activities.
To say I have been surprised would be an understatement but the staff are a delight, not pushy, just encouraging. The other main revelation has been the food. Oh my goodness, it is good.
I tend to pop up at supper time and there always seems to be an extra pudding with my name on it. My aunt likes to eat in her room so it is lovely that we can have a cup of tea and a pudding together.

How likely would you be to recommend Abbeydale? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Abbeydale really is a hotel for the elderly. It is bright, fresh and cheerful with excellent food and caring staff - a winning combination.

How likely would you be to recommend Abbeydale? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Abbeydale is a very smart, well furnished and well-decorated home with all the finishing touches one would have in one's own home.
The food is exceptional considering the demands of differing tastes and needs - all freshly cooked with a good choice and not repetitive. The gardens are well kept and colourful and there are various activities that take place. Most importantly, however, is the staff. They are all, from the maintenance, the kitchen and housekeeping teams to the care staff, engaging, friendly and truly caring.

How likely would you be to recommend Abbeydale? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

The Staff and Management at Abbeydale really do 'care'
It's a very big step to move an elderly relative out of a lifetime home but here she was welcomed into a new home and gained a new family. The standard of service including food and care is extremely high with a knowledgeable and passionate management team.

How likely would you be to recommend Abbeydale? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

My mother has now spent a year at Abbeydale and is extremely happy there. There is a homely feel and all the staff are extremely kind and friendly. Cannot fault it cleanliness is superb, food balanced and delicious. All in all, I am delighted with her care and management.

How likely would you be to recommend Abbeydale? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

On Christmas day I had lunch here with my mum among staff as elves and Santa's who made this special day even more special for my mum on this occasion and for me too.
I refer to them as Angels of Abbeydale. My mum has been here 10+ years and is treated as if family. Which is reassuring and comforting to my mum and family.
Thank you so much.

How likely would you be to recommend Abbeydale? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Having visited many care homes, I know how outstanding Abbeydale is. It is welcoming, clean, fresh smelling and very smartly and comfortably furnished. The care provided for my very elderly and frail mother is exceptional and the staff are all so pleasant and attentive to the residents. The food provided is excellent with plenty of choice. The minibus takes residents on regular outings and entertainment is provided both in-house and by many visiting experts eg art classes, exercise, quizzes, games, singing etc. A warm and homely atmosphere pervades Abbeydale - there is nowhere like it!

How likely would you be to recommend Abbeydale? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

I visit a friend on a weekly basis. The staff at Abbeydale are incredibly welcoming, polite, helpful and very pro-active. My friend struggled to leave her home and move into a home but she has been made so welcome looked after to a very high standard and has settled in and praises all the staff commenting they cannot do enough for her and she feels very privileged to be in Abbeydale. We are all delighted.

How likely would you be to recommend Abbeydale? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My mother has been a resident in Abbeydale for six months and we have been very happy with the excellent care at Abbeydale.
All staff are caring and friendly. The home is spotless and the ambience and food are first class.
It is more like a small hotel than a care home.

How likely would you be to recommend Abbeydale? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

The care is truly outstanding at Abbeydale.
I have other relatives in care homes in Cornwall and Leicester and I have seen the quality there in great depth.
They got an outstanding and good rating in their recent inspection and could learn a great deal from the excellence at Abbeydale.
Mum is very, very happy at Abbeydale.

How likely would you be to recommend Abbeydale? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Submit a Review for Abbeydale

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2018

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Abbeydale