Abbeydale, Ilkley, West Yorkshire
Abbeydale, Ilkley, West Yorkshire
Abbeydale, Ilkley, West Yorkshire

Abbeydale Care is a family-run care home providing high standards of care to older people. They strive to improve residents’ quality of life during their time at the home. The 32 residents at Abbeydale are cared for by 38 staff, 22 of whom are fully-qualified care workers. All staff receive ongoing training and are dedicated to treating residents with respect, dignity and compassion in a friendly and comfortable environment.

There are a range of spacious bedroom apartments to choose from, all of which feature ensuite facilities and some have garden terraces. Residents are provided with meals and snacks which use locally sourced ingredients and are cooked by the home’s kitchen team. Personal preferences and dietary requirements are catered for.

Residents are encouraged to be as active as possible. They can participate in a range of activities and outings, including art classes, flower arranging, games and quizzes, as well as visiting entertainers and musicians.

Owner: Robert Bramley Dey & Catherine Dey

Person in charge: Francesca Dey (Manager)

Local Authority / Social Services: City of Bradford Metropolitan District Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Single Rooms: 32

Shared Rooms: 2

Rooms with ensuite WC: 30

Weekly Charges Guide: Personal Care Single £750 – £850 , Personal Care Shared (per person) £500 – £600 (These prices are only a guideline, please contact Abbeydale to find out the exact price for your requirements.) (These prices are only a guideline, please contact Abbeydale to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Abbeydale: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Abbeydale has a Review Score of 9.7 (9.677)

The Review Score of 9.7 (maximum of 10) for Abbeydale is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Abbeydale in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.983 for Abbeydale is calculated as follows: ( (58 Excellents x 5) + (1 Goods x 4) ) ÷ 59 Ratings = 4.983

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.694 Points relating to the number of positive Reviews for Abbeydale is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 5 Reviews ÷ 7.2 Target = 0.694

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Abbeydale?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Abbeydale

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1

I visit a friend on a weekly basis. The staff at Abbeydale are incredibly welcoming, polite, helpful and very pro-active. My friend struggled to leave her home and move into a home but she has been made so welcome looked after to a very high standard and has settled in and praises all the staff commenting they cannot do enough for her and she feels very privileged to be in Abbeydale. We are all delighted.

How likely would you be to recommend Abbeydale? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident in Abbeydale for six months and we have been very happy with the excellent care at Abbeydale.
All staff are caring and friendly. The home is spotless and the ambience and food are first class.
It is more like a small hotel than a care home.

How likely would you be to recommend Abbeydale? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The care is truly outstanding at Abbeydale.
I have other relatives in care homes in Cornwall and Leicester and I have seen the quality there in great depth.
They got an outstanding and good rating in their recent inspection and could learn a great deal from the excellence at Abbeydale.
Mum is very, very happy at Abbeydale.

How likely would you be to recommend Abbeydale? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum has been resident here 10 years. It is a home from home with the owners and staff doing all that I would expect and then more, well beyond a commercial relationship. Staff can be seen hugging of holding hands (appropriately) genuinely interacting and fond of the residents. Facilities are excellent, hygiene and care are outstanding. My mother has had the best of care and it has also bee the greatest comfort to the resident's family. We are and will be permanently grateful.

How likely would you be to recommend Abbeydale? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A fantastic home providing excellent standards of care. My mother has lived at Abbeydale for over 10 years and has been very happy there. The standards are extremely high: rooms cleaned every day, clean bedding and towels provided on a daily basis.
The food is excellent with plenty of choice for each meal. Drinks and snacks for both residents and their visitors are provided at any time. Surroundings are lovely with a light and airy conservatory and an elegant and spacious dining room. Rooms are ensuite and comfortable. There are plenty of daily activities on offer including frequent trips out in the minibus.
In summer the gardens are full of flowers/pots/hanging baskets with plenty of outside seating for residents to enjoy the peace and quiet and the views.
Above all the overarching impression is of the care and affection shown to residents. My mother regards Abbeydale as her home and the owners and their family as part of her family as they have looked after her so well.

How likely would you be to recommend Abbeydale? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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