






Abbeydale Care is a family-run care home providing high standards of care to older people. They strive to improve residents’ quality of life during their time at the home. The 32 residents at Abbeydale are cared for by 38 staff, 22 of whom are fully-qualified care workers. All staff receive ongoing training and are dedicated to treating residents with respect, dignity and compassion in a friendly and comfortable environment.
There are...
Care Provided by Abbeydale
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Abbeydale for full pricing details and T&Cs.
Contact Abbeydale to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Abbeydale (Ilkley) Ltd
- Private Owned
Person in charge
- Francesca Dey (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2000
- Last Refurbishment: 2019
- Number of floors: 3
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (30)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Visitors are very welcome and encouraged.
Parking
- Car park at the front of the building and on street parking to the rear for those that have mobility issues the parking on Heber's Ghyll Drive is much more accessible due to the steep front access on grove Road.
Abbeydale Reviews (61)
Abbeydale has a Review Score of 9.8 (9.836) out of 10, based on 15 reviews in the last 2 years.
Over all time Abbeydale has 61 reviews.
A very welcoming home, more like a hotel than a care home. Given the attentive and friendly staff and owners. Nothing is too much effort. It has stimulated my mother at 96 to be more active and engage with the many activities on offer.
I cannot adequately describe the care, medical efficiency, companionship and love shown to all residents here. To do it justice, it is all way beyond the call of duty, nothing is too much trouble for the owners and staff members. The food is outstanding and tailored to the individual needs and dietary requirements. Living at Abbeydale is like enjoying life at a 5-star hotel, with care.
I have lived here for 2 years and find only minor 'glitches' in the home. We are a very happy community and would not want to live anywhere else. I moved from another location when I lost my husband and have made a new life here in Abbeydale.
The food always looks appetising and healthy. The staff go about their duties in an efficient and jolly manner.
The home is always very clean and particularly beautiful at Christmas.
In the summer the gardens are stocked with colours and scents for the residents to enjoy in the sun.
My mum says the Food is wonderful and they are very flexible with the menus
There are plenty of activities in the house and also outside
Staff are caring and professional and keep me informed of how mum is getting on.
This is a care home like no other. The attention and care is outstanding. My mother is looked after so well, her settling-in period, was very smooth indeed. I am amazed at all the activities that take place which my mother seems to enjoy.
I am also grateful when the staff rang me at home to keep me informed of a particular medical situation. It feels that they care for my mother as if she were their relative. The online system is also really useful and the whole lifestyle feels very transparent.
The staff are all so kind, caring and considerate and my mother is very happy in her room surrounded by her things and in comfort. The owner-managers take a personal interest in the lives and well-being of all the residents, the food is excellent and the house and gardens are lovely and tranquil.
All around an excellent choice to spend the years.
It is great that she can come and go as she pleases, visitors any time of day.
The activities and trips out on the bus are excellent and we couldn't be happier that Mum is spending her final years in such a happy environment.
Abbeydale have provided an exceptional level of care to my grandparents since their arrival there in September 2022. They were solicitous and supportive of them both, as well as the family, even more so when my grandmother passed away in November. Throughout the initial weeks after her passing, they helped my grandfather adjust to a new situation with patience and care and ever since they have continued to engage and entertain him and generally ensure he is as happy and comfortable as possible. Knowing the staff are there taking care of him is a huge burden lifted, the family knows he is safe and well looked after and when we visit, we feel so welcomed by the staff, the owners, and the other residents!
Thank you so much for the kind review, we really appreciate it and we are very pleased that your family is happy with the care and support provided. It is a pleasure to have your grandfather with us and we are so glad he is happy at Abbeydale.
Abbeydale, a family-run residential care home and when my parents had to move there they became part of that family. The suites are beautifully furnished, the staff are absolutely amazing, attentive, patient and above everything else so kind. Unfortunately, Mum's health was failing everything that could possibly be done to make sure her last few months were comfortable and pain-free was carried out with great dignity and compassion by all the staff. Chefs preparing special meals, birthdays celebrated with her favourite cake every member of staff popping in for a chat. After Mum passed away, the staff cared for us all and continue to support us. Dad has been given the most fabulous support and care which I am so grateful for, knowing he has a family around him as I live abroad has given me great peace of mind. I looked at several care homes, saw Abbeydale first with my parents and we knew immediately this was the only place where they would be happy. Abbeydale is amazing.
It is difficult to express the respect and gratitude in which I hold the owners and staff of Abbeydale. As you visit your relative the staff greet you by name and with great warmth. If I ask about my mother's health the staff know her preferences, and her nuances (good and bad!) and if they notice any change in her status they contact me to inform me and suggest any helpful ideas. Food is a highlight of the day, especially fish and chips Friday! When possible there are ample trips weekly and staff are always creative in terms of entertainment and activities. My mother is the most content she has been for years and this brings great peace of mind to all our family. Thank you Abbeydale.
Abbeydale is the most wonderful retirement home. It is beautifully decorated, and spotlessly clean, and the food is wonderful. The whole place is befitting of a first-class hotel rather than a residential home. The family work so hard to make it a success and the staff they employ are fantastic. They don't change every five minutes like in some places which is settling for the residents.
I can be 100% sure that my mother is cared for and respected.
Abbeydale has been the perfect home for Mum. Regular trips out and organised activities have been hugely beneficial to Mum's mental well-being. The staff are caring, professional and friendly with low turnover. That says a lot about the management and atmosphere in the home. Excellent, delicious food that can be adapted to suit Mum's diabetes is much appreciated. We as a family rest assured that Mum is in good hands!
My mother moved to Abbeydale almost two years ago. I've had total confidence in the team to provide the best home for my mum. My confidence has not been misplaced. When I visit, I enjoy the atmosphere and the hospitality. The whole team are to be congratulated for creating an environment that is truly a home.
I live in the USA and am in daily video communication with my mum. I know therefore daily of her comfort and care. I am writing about the incredibly welcoming, thought-filled experience of an in-person visit in August. The staff treat you like family, they are curious and kind. I have visited many residences in various capacities throughout my life. Abbeydale's environment, quality, surroundings and professionalism are in a superior higher league. I remain rest assured my mum is in a wonderful place.
A fantastic experience from start to finish. Mum spent nearly five years at Abbeydale; during the whole time she was looked after to a very high standard indeed. The owners are great, the staff fantastic, you really couldn't ask for much more. Mum died recently at Abbeydale having elected not to go to hospital. The end-of-life care was outstanding, dignified, and supportive for the family. We will miss our visits to Abbeydale!
The care and support in Abbeydale is absolutely wonderful. Nothing is too much trouble for the owners and staff. Excellent facilities. Spotlessly clean and good atmosphere. As an auxiliary nurse who has worked in many establishments over the years, Abbeydale is by far the best I have ever known.
My mother has been a resident for nearly 3 years and I cannot imagine a better residential home for her. In all the time she has been there, the feeling of being part of a vibrant, caring and stimulating family life has been uppermost. The physical environment is also lovely, with hotel standard food, attractive interior décor and super gardens. The activities, before COVID, were varied and constant but even during this pandemic, the staff are doing their utmost to keep the residents worry-free, amused and entertained. This is a place to carry on enjoying one's life, not somewhere to just wait until it ends. Congratulations to the homes manager and her wonderful, dedicated team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 March 2021Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Abbeydale.
Accreditations
There are no accreditations posted yet for Abbeydale.
Meet the Team (3)

Abbeydale was established as a prestigious, family-run care home in 1999, when Bob and Catherine Dey utilised their 15 years’ experience in the hotel and catering industry to form a remarkable care home like no other, previously owning and managing the successful Guide Post Hotel and wanting to provide similar standards for retired people looking for residential care. They wanted Abbeydale to be a place where residents could enjoy a luxurious hotel-like experience, with exquisite dining, quality entertainment and superb on-site facilities, infused with outstanding care services to create the ultimate care home.
At the heart of it all, Bob and Catherine, alongside their daughters Kelly and Francesca, are devoted to creating memorable experiences for every resident.

Francesca is Abbeydale’s registered manager, who guides their highly skilled and professional team to ensure every aspect of this outstanding care home is personalised to residents’ preferences.
QUALIFICATIONS:• Advanced Diploma in Mental Health Nursing (RMN)
• NVQ Level 5 in Leadership for Health and Social Care
• Higher Level Apprenticeship in General Adult Social Care
• Level 3 First Aid at Work
• Safe Handling of Medicines
• Infection Control
• Mental Capacity Act and Deprivation of Liberty Safeguards for Residential Managers
• Food Hygiene and Safety
• Health and Safety
• Diet and Nutrition
• Residential Fire Training Safety
• Equality, Diversity and Inclusion
• Death, Dying and Bereavement
• Risk Management
• GDPR Advanced
• Diabetes Awareness
• Clinical Governance
• Advanced Safeguarding Adults
• Dignity and Respect
• Moving People Safely for Mentors and Tutors
• Mental Health Matters
• Learning Disabilities

Abbeydale was established as a prestigious, family-run care home in 1999, when Bob and Catherine Dey utilised their 15 years’ experience in the hotel and catering industry to form a remarkable care home like no other, previously owning and managing the successful Guide Post Hotel and wanting to provide similar standards for retired people looking for residential care. They wanted Abbeydale to be a place where residents could enjoy a luxurious hotel-like experience, with exquisite dining, quality entertainment and superb on-site facilities, infused with outstanding care services to create the ultimate care home.
At the heart of it all, Bob and Catherine, alongside their daughters Kelly and Francesca, are devoted to creating memorable experiences for every resident.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbeydale to verify any information. View our terms and conditions. Abbeydale has an Enhanced Service -more info.