Abbeydale

Grove Road, Ilkley LS29 9QE
Review Us
Top 20 carehome certificate
10 51 Reviews
  • Abbeydale, Ilkley
Abbeydale Care is a family-run care home providing high standards of care to older people. They strive to improve residents’ quality of life during their time at the home. The 32 residents at Abbeydale are cared for by 38 staff, 22 of whom are fully-qualified care workers. All staff receive ongoing training and are dedicated to treating residents with respect, dignity and compassion in a friendly and comfortable environment.

There are a range of spacious bedroom apartments to choose from, all of which feature ensuite facilities and some have garden terraces. Residents are provided with meals and snacks which use locally sourced ingredients and are cooked by the home’s kitchen team. Personal preferences and dietary requirements are catered for.

Residents are encouraged to be as active as possible. They can participate in a range of activities and outings, including art classes, flower arranging, games and quizzes, as well as visiting entertainers and musicians.

Show Abbeydale on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1410 – £1650

These prices are only a guideline, please contact Abbeydale to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Abbeydale (Ilkley) Ltd

Person in charge

  • Francesca Dey (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Private enquiries and NHS Referrals
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (30)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Visitors are very welcome and encouraged.

Parking

  • Car park at the front of the building and on street parking to the rear.

Abbeydale Reviews (51)

Total of 51, showing 41-51
10

Abbeydale has a Review Score of 10 (9.967) out of 10, based on 15 reviews in the last 2 years. Over all time Abbeydale has 51 reviews.

Overall Experience

  • 51
  • 0
  • 0
  • 0
  • 0

Date Published

51
3
5
15
36

Review from Sue R (Niece of Resident) published on 12 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt stayed at Abbeydale in Ilkley to recuperate. Ten days earlier she had been rushed into hospital as an emergency case with severe abdominal pains and although the medical problems were sorted out there, when the time came to leave, she was not strong enough to return home. Abbeydale has been
her salvation as when discharged, she needed round the clock care. The kindness and patience of the staff, the excellent food and activities available have done the trick and she is stronger and bright again. I have no hesitation in recommending Abbeydale as a place of comfort and caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Clare P (Daughter of Resident) published on 8 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At 93-years-old my aunt came to Abbeydale after a brief spell in hospital.
Having lived independently I was worried how she would adjust to living in the home but after a month she has found herself enjoying watching television in the evenings with the other residents and even joined in a couple of
the activities.
To say I have been surprised would be an understatement but the staff are a delight, not pushy, just encouraging. The other main revelation has been the food. Oh my goodness, it is good.
I tend to pop up at supper time and there always seems to be an extra pudding with my name on it. My aunt likes to eat in her room so it is lovely that we can have a cup of tea and a pudding together.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rupert P (Friend of Resident) published on 8 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbeydale really is a hotel for the elderly. It is bright, fresh and cheerful with excellent food and caring staff - a winning combination.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Liz C (Daughter of Resident) published on 6 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbeydale is a very smart, well furnished and well-decorated home with all the finishing touches one would have in one's own home.
The food is exceptional considering the demands of differing tastes and needs - all freshly cooked with a good choice and not repetitive. The gardens are well kept and
colourful and there are various activities that take place. Most importantly, however, is the staff. They are all, from the maintenance, the kitchen and housekeeping teams to the care staff, engaging, friendly and truly caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Russell L (Son of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On Christmas day I had lunch here with my mum among staff as elves and Santa's who made this special day even more special for my mum on this occasion and for me too.
I refer to them as Angels of Abbeydale. My mum has been here 10+ years and is treated as if family. Which is reassuring and comforting
to my mum and family.
Thank you so much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martin D (Son of Resident) published on 26 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Staff and Management at Abbeydale really do 'care'
It's a very big step to move an elderly relative out of a lifetime home but here she was welcomed into a new home and gained a new family. The standard of service including food and care is extremely high with a knowledgeable and passionate management
team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicola M (Daughter of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now spent a year at Abbeydale and is extremely happy there. There is a homely feel and all the staff are extremely kind and friendly. Cannot fault it cleanliness is superb, food balanced and delicious. All in all, I am delighted with her care and management.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D R (Daughter of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited many care homes, I know how outstanding Abbeydale is. It is welcoming, clean, fresh smelling and very smartly and comfortably furnished. The care provided for my very elderly and frail mother is exceptional and the staff are all so pleasant and attentive to the residents. The food provided
is excellent with plenty of choice. The minibus takes residents on regular outings and entertainment is provided both in-house and by many visiting experts eg art classes, exercise, quizzes, games, singing etc. A warm and homely atmosphere pervades Abbeydale - there is nowhere like it!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S T (Friend of Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit a friend on a weekly basis. The staff at Abbeydale are incredibly welcoming, polite, helpful and very pro-active. My friend struggled to leave her home and move into a home but she has been made so welcome looked after to a very high standard and has settled in and praises all the staff commenting
they cannot do enough for her and she feels very privileged to be in Abbeydale. We are all delighted.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N H (Son of Resident) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Abbeydale for six months and we have been very happy with the excellent care at Abbeydale.
All staff are caring and friendly. The home is spotless and the ambience and food are first class.
It is more like a small hotel than a care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Toni F (Daughter of Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is truly outstanding at Abbeydale.
I have other relatives in care homes in Cornwall and Leicester and I have seen the quality there in great depth.
They got an outstanding and good rating in their recent inspection and could learn a great deal from the excellence at Abbeydale.
Mum is very,
very happy at Abbeydale.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 10.0 (9.967)

Overview of Review Score

The Review Score of 10 (9.967) out of 10 for Abbeydale is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.967 for Abbeydale is calculated as follows: ( (174 Excellents x 5) + (6 Goods x 4) ) ÷ 180 Ratings = 4.967

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbeydale is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Mar 2021

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (6)

Meet the Team (0)

There are no Team Members posted yet

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbeydale to verify any information. View our terms and conditions. Abbeydale has an Enhanced Service - more info.