Submit a Review for Willow Bank Care Home
Bell Dean Road, Allerton, Bradford, BD15 7WB
View full details of Willow Bank Care HomeLatest Reviews for Willow Bank Care Home
22 January 2026
My mum has been a resident since July 2025. She is blind and treated with so much respect from the staff. She is happy at Willowbrook as there is always a happy atmosphere. The staff are so welcoming and can't do enough. They look after all the residents really well. I visit 3 times a week and Emma
the manager is lovely.
29 September 2025
I have found Willow Bank Care Home professional and homely. My wife is cared for to a high standard and since she moved here her overall wellbeing both physical and mental has improved a great deal. She is happy here and I know she is safe and cared for.
26 September 2025
I find the care given to my sister is excellent. I think she as settle here. Thank you.
21 May 2025
Willow Bank is an exception care home, the staff are amazing and are well staffed and equipped to deal with people of a certain age with mental difficulties, I've booked my time there.
03 April 2025
I have found the staff at Willow Bank absolutely amazing. My mum has been here for 6 years and the staff have always gone above and beyond to help Mum and us in everything they do. They are a fantastic team from top to bottom and I would highly recommend anyone to send family to be looked after at
Willow Bank. P.S Thanks a million for everything you have done.
28 January 2025
Our mother was at Willow Bank for just 11 months. During that time the care she received was excellent. Nothing was too much trouble for the carers. The senior carers were always up to date with Mum's health care issues and able to brief us when we called in. They also rang us promptly whenever
there was a health issue. Unfortunately Mum's health deteriorated in her final months and she needed much more help and attention. Despite this increase in care needs there was no drop in the quality of the care. When Mum passed away, just before Christmas, the staff gave us all the time, support and care to say our goodbyes. Thank you Willow Bank.
13 December 2024
It is very good. Staff are very welcoming and will always be there to talk to when you need a word. The food is very good.
13 December 2024
Mum has been ill over the last month or so. Her care at Willow Bank has been fantastic due to the kind, caring staff of which some go above and beyond to cater for her needs. Well done Willow Bank. Couldn't wish for a better place for my mum and staff couldn't be nicer.
06 December 2024
My experience since arriving here has been very good to excellent at times. The staff have always been attentive to my needs, and listening to other residents, their experience does not seem to be any different.
06 December 2024
On the whole I have enjoyed living here, they look after you well and are very friendly, especially the daytime staff, but I have no complaints about anybody.
24 September 2024
All staff approachable, friendly, however there are a handful of staff who go above and beyond to ensure Mum is cared for to a high standard.
Her room is excellent however we provided the wallpaper, bed and carpets. Food could be better however they do try and accommodate the best they can.
Willowbank would improve by providing better facilities and would help residents if more entertainment was provided.
21 February 2024
The staff have created a most wonderful, family-feel atmosphere and there is always laughter and smiles amongst all the staff. They are always willing to assist and I feel I have made new friends amongst them. The patience and empathy they feel for their residents is evident. I would recommend
Willow Bank to anyone.
14 February 2023
Both my parents went into the home in August 2020, the first married couple. Covid was a big factor early on. Excellent care from all staff. They made one room a bedroom and the other a sitting room. Very good.
23 April 2022
My mum went into Willow Bank in February 2022 after being in hospital for 5 weeks. She had lost two stone in weight in the prior 2 months due to illness. She was uncommunicative and wasn't eating. Since she has been at Willow she has put on all the weight she has lost, she is communicating and
socialising and is happy again. Prior to being in hospital, Mum lived on her own and it became clear she could no longer carry on this way. The staff at Willow have helped both our mum, myself and my brother come to terms with her needing more help and they have been very helpful and kind. The premises are spotless and mum is kept clean and pots of cappuccino are provided at regular times during the day and during meal times. The staff are all friendly and there are lots of events happening to keep Mum busy when she wants to mix. They also put pictures on the Facebook page which I can share with other family members which have put all their minds at rest.
06 August 2021
In the eleven years I have been here, I have been very happy.
19 July 2021
My mum went in the care home this year and in my opinion the standard of care of my mum is amazing, she is always kept clean and tidy mum looks well cared for. I'm very happy the staff is very good with mum and always helpful. So overall I'm happy mum is staying there.
21 June 2021
My mum is a fairly new resident at Willow Bank, unfortunately, she had to be admitted to hospital 3 times, within the first 3 weeks of her stay. However, the staff were very observant and assessed her needs immediately. On her discharge, she has been very well looked after and is now settling in
nicely. The staff have been very helpful and kind to mum. I am able to take my 2 little doggies when I visit and this brings pleasure, not only to my mum but residents and staff alike. The newly refurbished room is lovely and the food looks delicious. I can't recommend Willow Bank enough! Thank you.
17 June 2021
I feel good in knowing my dad is being well cared for as I can't physically do it. The staff are very pleasant.
17 June 2021
Since my wife has been in Willow Bank, I have found all the staff to be caring and highly competent.
17 June 2021
I've been a resident in Willow Bank Care Home for two years. The staff are kind and helpful. The facilities are good. There is a wide range of activities; something different to do every day.
Latest Reviews for Willow Bank Care Home
22 January 2026
My mum has been a resident since July 2025. She is blind and treated with so much respect from the staff. She is happy at Willowbrook as there is always a happy atmosphere. The staff are so welcoming and can't do enough. They look after all the residents really well. I visit 3 times a week and Emma
the manager is lovely.
29 September 2025
I have found Willow Bank Care Home professional and homely. My wife is cared for to a high standard and since she moved here her overall wellbeing both physical and mental has improved a great deal. She is happy here and I know she is safe and cared for.
26 September 2025
I find the care given to my sister is excellent. I think she as settle here. Thank you.
21 May 2025
Willow Bank is an exception care home, the staff are amazing and are well staffed and equipped to deal with people of a certain age with mental difficulties, I've booked my time there.
03 April 2025
I have found the staff at Willow Bank absolutely amazing. My mum has been here for 6 years and the staff have always gone above and beyond to help Mum and us in everything they do. They are a fantastic team from top to bottom and I would highly recommend anyone to send family to be looked after at
Willow Bank. P.S Thanks a million for everything you have done.
28 January 2025
Our mother was at Willow Bank for just 11 months. During that time the care she received was excellent. Nothing was too much trouble for the carers. The senior carers were always up to date with Mum's health care issues and able to brief us when we called in. They also rang us promptly whenever
there was a health issue. Unfortunately Mum's health deteriorated in her final months and she needed much more help and attention. Despite this increase in care needs there was no drop in the quality of the care. When Mum passed away, just before Christmas, the staff gave us all the time, support and care to say our goodbyes. Thank you Willow Bank.
13 December 2024
It is very good. Staff are very welcoming and will always be there to talk to when you need a word. The food is very good.
13 December 2024
Mum has been ill over the last month or so. Her care at Willow Bank has been fantastic due to the kind, caring staff of which some go above and beyond to cater for her needs. Well done Willow Bank. Couldn't wish for a better place for my mum and staff couldn't be nicer.
06 December 2024
My experience since arriving here has been very good to excellent at times. The staff have always been attentive to my needs, and listening to other residents, their experience does not seem to be any different.
06 December 2024
On the whole I have enjoyed living here, they look after you well and are very friendly, especially the daytime staff, but I have no complaints about anybody.
24 September 2024
All staff approachable, friendly, however there are a handful of staff who go above and beyond to ensure Mum is cared for to a high standard.
Her room is excellent however we provided the wallpaper, bed and carpets. Food could be better however they do try and accommodate the best they can.
Willowbank would improve by providing better facilities and would help residents if more entertainment was provided.
21 February 2024
The staff have created a most wonderful, family-feel atmosphere and there is always laughter and smiles amongst all the staff. They are always willing to assist and I feel I have made new friends amongst them. The patience and empathy they feel for their residents is evident. I would recommend
Willow Bank to anyone.
14 February 2023
Both my parents went into the home in August 2020, the first married couple. Covid was a big factor early on. Excellent care from all staff. They made one room a bedroom and the other a sitting room. Very good.
23 April 2022
My mum went into Willow Bank in February 2022 after being in hospital for 5 weeks. She had lost two stone in weight in the prior 2 months due to illness. She was uncommunicative and wasn't eating. Since she has been at Willow she has put on all the weight she has lost, she is communicating and
socialising and is happy again. Prior to being in hospital, Mum lived on her own and it became clear she could no longer carry on this way. The staff at Willow have helped both our mum, myself and my brother come to terms with her needing more help and they have been very helpful and kind. The premises are spotless and mum is kept clean and pots of cappuccino are provided at regular times during the day and during meal times. The staff are all friendly and there are lots of events happening to keep Mum busy when she wants to mix. They also put pictures on the Facebook page which I can share with other family members which have put all their minds at rest.
06 August 2021
In the eleven years I have been here, I have been very happy.
19 July 2021
My mum went in the care home this year and in my opinion the standard of care of my mum is amazing, she is always kept clean and tidy mum looks well cared for. I'm very happy the staff is very good with mum and always helpful. So overall I'm happy mum is staying there.
21 June 2021
My mum is a fairly new resident at Willow Bank, unfortunately, she had to be admitted to hospital 3 times, within the first 3 weeks of her stay. However, the staff were very observant and assessed her needs immediately. On her discharge, she has been very well looked after and is now settling in
nicely. The staff have been very helpful and kind to mum. I am able to take my 2 little doggies when I visit and this brings pleasure, not only to my mum but residents and staff alike. The newly refurbished room is lovely and the food looks delicious. I can't recommend Willow Bank enough! Thank you.
17 June 2021
I feel good in knowing my dad is being well cared for as I can't physically do it. The staff are very pleasant.
17 June 2021
Since my wife has been in Willow Bank, I have found all the staff to be caring and highly competent.
17 June 2021
I've been a resident in Willow Bank Care Home for two years. The staff are kind and helpful. The facilities are good. There is a wide range of activities; something different to do every day.