Always very helpful and accommodating. Assist with visits to appointments and hospital visits. All staff are very caring, and know member of the family is well cared for and safe.
21 May 2025
For the cost you charge they should have more food and the gardens need to be better not very nice to look at have noticed they don't come round with cups of tea in afternoons, the residents deserve a little bit more for what they pay.
07 April 2025
Well my wife is getting looked after better than ever, Better service and care, my daughter + I are happy
07 March 2025
My dad is very well looked after. All staff are brilliant & so friendly.
They always go above & beyond.
I really don't have to worry about Dad.
Carry on doing what you do.
07 March 2025
Very friendly + welcoming nothing is too much home is very clean + tidy.
03 March 2025
Of all the the care homes I have visited, or have had relatives stay, I can honestly say that Brantwood Hall is the most caring, professionally staffed and reliable I know. Throughout my father's stay, I was kept informed of his condition at all times, was made welcome whenever I visited, and felt
totally secure that his needs would be catered for. I was listened to, and any concerns were responded to quickly and comprehensively. I think the overall feeling I had was that the staff genuinely tried their hardest to make people feel at home and important. In my experience this is rare. I felt reassured that my father was in safe, capable and caring hands. His room was lovely, warm and clean and his safety was taken seriously. Meals were tasty and varied and home cooked and he enjoyed them enormously. He actually left looking more sprightly than when he arrived! I'm grateful to all staff and am delighted that I happened upon such a well-run home that I would have no hesitation in using again.
24 February 2025
The nursing home and staff are all excellent, my only problem is the dementia patients/clients trying to get into his room, I have put a baby gate on to stop this. The manager is always nice and polite. The only problem really is not being able to get in, and having to get staff off the job to
answer the door.
24 September 2024
Mum has moved to Brantwood Hall on 30-8-24. She has settled well, and my family are very impressed with her care and the welcome my mum and family have received so far.
13 March 2024
My father moved to Brantwood in Dec 2022. Visiting is always a pleasure as the manager and staff are very friendly and the care home is warm and clean within a safe environment. From what I have seen, the food is amazing. Residents are given a choice, proper home-cooked well-balanced meals, with
desserts. Also drinks and snacks and the occasional ice lolly (in summer) are offered in between meal times.
Religion has been a big part of my father's life so I am grateful that the care home accommodates church ministers who visit him in his room on Sundays. We were also able to put a small piano in his room so when I visit I can play him some hymns which he likes to sing to.
I have peace of mind knowing that my dad is receiving his medications which are reviewed in a timely manner. Also, any hospital appointments are taken care of including booking transport.
It is also lovely to see that when it is a resident's birthday the staff make a fuss and decorate the lounge with bunting.
28 February 2024
The care home is very nice and the staff are very friendly. It's very clean and warm and always on the end of the phone when you call.
28 February 2024
Brantwood Hall Care Complex delivers a very good service, caring staff, nice surroundings, making it a nice place to stay and visit.
Staff keep us up to date with everything.
23 January 2024
My grandad was moved to Brantwood Hall Care Complex in December 2023 due to safeguarding issues at a previous care home. Since he has been here, I have nothing but praise for every single staff member, they have been so supportive and understanding and caring towards my grandad and other residents.
My grandad has improved massively and is like a different person. He has made lots of new friends and loves the staff, he also doesn't ask to come home anymore which is very reassuring to us, as a family. We can't thank you all enough.
23 January 2024
My father is in respite at Brantwood Hall Care Complex at the moment. I would highly recommend this care home. The staff give 100% and this is obviously their vocation. They are friendly, always smiling and very tentative to the residents, nothing is too much trouble. Patience of a saint springs to
mind. Thank you for looking after my father at this upsetting and worrying time.
30 November 2023
Very good care home, friendly staff. All residents treated with respect. The resident I visit seems to be happy with the home.
30 November 2023
It's an amazing place to be in, the staff are amazing to be around. Everyone is nice and welcome.
13 October 2023
My mother was placed at Brantwood Hall after being discharged from the hospital, having been injured in a fall. We have visited other care complexes but found Brantwood superior in all areas. The staff are caring, the management accommodating, but most importantly, my mother is well cared for and
content. She has been encouraged to walk with her frame in a safe environment, and I have observed activities. Overall, I am very pleased with the care my mum is receiving.
29 September 2023
Always friendly helpful staff that take good care of my sister. My sister always says the food is good the staff look after her very well. If she has any medical issues the doctor will visit and prescribe special care that the staff will carry out.
07 September 2023
I have been visiting my friend for a long time. I feel good for him being in such great care. I can't imagine a better place to be, and feel so thankful for the staff.
25 August 2023
Excellent.
21 August 2023
All good.
Latest Reviews for Brantwood Hall Care Complex
27 May 2025
Always very helpful and accommodating. Assist with visits to appointments and hospital visits. All staff are very caring, and know member of the family is well cared for and safe.
21 May 2025
For the cost you charge they should have more food and the gardens need to be better not very nice to look at have noticed they don't come round with cups of tea in afternoons, the residents deserve a little bit more for what they pay.
07 April 2025
Well my wife is getting looked after better than ever, Better service and care, my daughter + I are happy
07 March 2025
My dad is very well looked after. All staff are brilliant & so friendly.
They always go above & beyond.
I really don't have to worry about Dad.
Carry on doing what you do.
07 March 2025
Very friendly + welcoming nothing is too much home is very clean + tidy.
03 March 2025
Of all the the care homes I have visited, or have had relatives stay, I can honestly say that Brantwood Hall is the most caring, professionally staffed and reliable I know. Throughout my father's stay, I was kept informed of his condition at all times, was made welcome whenever I visited, and felt
totally secure that his needs would be catered for. I was listened to, and any concerns were responded to quickly and comprehensively. I think the overall feeling I had was that the staff genuinely tried their hardest to make people feel at home and important. In my experience this is rare. I felt reassured that my father was in safe, capable and caring hands. His room was lovely, warm and clean and his safety was taken seriously. Meals were tasty and varied and home cooked and he enjoyed them enormously. He actually left looking more sprightly than when he arrived! I'm grateful to all staff and am delighted that I happened upon such a well-run home that I would have no hesitation in using again.
24 February 2025
The nursing home and staff are all excellent, my only problem is the dementia patients/clients trying to get into his room, I have put a baby gate on to stop this. The manager is always nice and polite. The only problem really is not being able to get in, and having to get staff off the job to
answer the door.
24 September 2024
Mum has moved to Brantwood Hall on 30-8-24. She has settled well, and my family are very impressed with her care and the welcome my mum and family have received so far.
13 March 2024
My father moved to Brantwood in Dec 2022. Visiting is always a pleasure as the manager and staff are very friendly and the care home is warm and clean within a safe environment. From what I have seen, the food is amazing. Residents are given a choice, proper home-cooked well-balanced meals, with
desserts. Also drinks and snacks and the occasional ice lolly (in summer) are offered in between meal times.
Religion has been a big part of my father's life so I am grateful that the care home accommodates church ministers who visit him in his room on Sundays. We were also able to put a small piano in his room so when I visit I can play him some hymns which he likes to sing to.
I have peace of mind knowing that my dad is receiving his medications which are reviewed in a timely manner. Also, any hospital appointments are taken care of including booking transport.
It is also lovely to see that when it is a resident's birthday the staff make a fuss and decorate the lounge with bunting.
28 February 2024
The care home is very nice and the staff are very friendly. It's very clean and warm and always on the end of the phone when you call.
28 February 2024
Brantwood Hall Care Complex delivers a very good service, caring staff, nice surroundings, making it a nice place to stay and visit.
Staff keep us up to date with everything.
23 January 2024
My grandad was moved to Brantwood Hall Care Complex in December 2023 due to safeguarding issues at a previous care home. Since he has been here, I have nothing but praise for every single staff member, they have been so supportive and understanding and caring towards my grandad and other residents.
My grandad has improved massively and is like a different person. He has made lots of new friends and loves the staff, he also doesn't ask to come home anymore which is very reassuring to us, as a family. We can't thank you all enough.
23 January 2024
My father is in respite at Brantwood Hall Care Complex at the moment. I would highly recommend this care home. The staff give 100% and this is obviously their vocation. They are friendly, always smiling and very tentative to the residents, nothing is too much trouble. Patience of a saint springs to
mind. Thank you for looking after my father at this upsetting and worrying time.
30 November 2023
Very good care home, friendly staff. All residents treated with respect. The resident I visit seems to be happy with the home.
30 November 2023
It's an amazing place to be in, the staff are amazing to be around. Everyone is nice and welcome.
13 October 2023
My mother was placed at Brantwood Hall after being discharged from the hospital, having been injured in a fall. We have visited other care complexes but found Brantwood superior in all areas. The staff are caring, the management accommodating, but most importantly, my mother is well cared for and
content. She has been encouraged to walk with her frame in a safe environment, and I have observed activities. Overall, I am very pleased with the care my mum is receiving.
29 September 2023
Always friendly helpful staff that take good care of my sister. My sister always says the food is good the staff look after her very well. If she has any medical issues the doctor will visit and prescribe special care that the staff will carry out.
07 September 2023
I have been visiting my friend for a long time. I feel good for him being in such great care. I can't imagine a better place to be, and feel so thankful for the staff.