Brantwood Hall is a residential care home close to Wakefield town centre.

The care home provides personal care and support to older people.

All areas of the home are tastefully decorated and residents are encouraged to personalise their rooms to their preferences.

Brantwood Hall also features a large patio area to the rear of the home.

Group: Roseberry Care Centres UK Ltd

Person in charge: David Monaghan (Manager)

Local Authority / Social Services: City of Wakefield Metropolitan District Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 29 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Stroke

Admission Information: Ages 65+.

Single Rooms: 29

Rooms with ensuite WC: 18

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Brantwood Hall Care Complex: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Brantwood Hall Care Complex has a Review Score of 9.5 (9.517)

The Review Score of 9.5 (maximum of 10) for Brantwood Hall Care Complex is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Brantwood Hall Care Complex in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.517 for Brantwood Hall Care Complex is calculated as follows: ( (100 Excellents x 5) + (73 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 180 Ratings = 4.517

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Brantwood Hall Care Complex is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 15 Reviews ÷ 5.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brantwood Hall Care Complex?

  • Extremely LIKELY
    12
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Brantwood Hall Care Complex

  • Son of Resident/Service User
    5
  • Daughter of Resident/Service User
    4
  • Resident / Service User
    3
  • Brother of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • more

Since the new manager took over the improvement of the food and the care of my mother has improved one hundred percent. It is a pleasure to visit my mother because of all the changes that have taken place under new management.

How likely would you be to recommend Brantwood Hall Care Complex? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Being able to walk away after visting, with the knowledge that my father is being well taken care of is of the utmost importance. The staff and management are attentive, considerate and deserve much praise. Can't fault Brantwood or its staff.

How likely would you be to recommend Brantwood Hall Care Complex? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After a stay in hospital this summer. Brantwood was recommended to us for my father by a friend. He has spent two lots of respite there.
The staff gave my father his confidence back.
They are warming and professional people. He so loved it, he goes for daycare once a week. He will be going for respite again when I go on my holidays.
They are a hardworking team and create a homely environment.

How likely would you be to recommend Brantwood Hall Care Complex? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I can't fault the care and dedication of all the staff and kitchen staff, quality of food and drink. It gives me great peace of mind that my mum is so cared for and is safe and comfortable in Brantwood Hall. First class care.

How likely would you be to recommend Brantwood Hall Care Complex? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been in Brantwood Hall Care Complex for three years. Things were not quite right for a while but it has picked up now and is excellent. My mum feels very safe and happy now. The carers are wonderful and do a fantastic job. I feel more content knowing that she is in safe hands. Thank you, Brantwood Hall Care Complex. Since the manager has arrived, things have picked up dramatically.

How likely would you be to recommend Brantwood Hall Care Complex? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been in Brantwood Hall Care Complex for over 12 months and over this period the staff continue to work hard to provide an excellent service. The staff provide a caring and supportive environment. They ensure mum's needs are met with care and dignity finding out what mum's needs are and working collectively to deliver the best care possible.

The staff are attentive to my needs as her daughter maintaining contact when necessary. I have no hesitation asking questions about mum's care.

The activity programme is excellent, staff and residents join in to provide a lively atmosphere. The new management team continually improve the service and shows great commitment to residents care - great teamwork.

How likely would you be to recommend Brantwood Hall Care Complex? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

A well run and well organised care home. Staff are professional and attentive. My mother gets 1 to 1 24 hour care, food is varied and plentiful. The home is always well heated and entry and exit security is good. The staff are very approachable and always keep me well informed of mothers condition.

How likely would you be to recommend Brantwood Hall Care Complex? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother had to make a different decision to move into a care home this year. I visit regularly and the staff are always friendly and caring to my mother. I can go anytime of the day and night. It's like a home from home. You can do anything to her room to make it her own. I can rest easy that I know my mother is well looked after. The new manager is impressing the home.

How likely would you be to recommend Brantwood Hall Care Complex? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff are nice and friendly, rooms clean and tidy, can go anytime, so they have nothing to hide. Would recommend it, as always been fine with me.

How likely would you be to recommend Brantwood Hall Care Complex? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am the brother of the resident who is writing this on her behalf. My sister has now been a resident for four years. When my sister came to this home, it wasn’t up to our expectations and my wife and I asked the manager when the building work was going to be completed, since then there have been improvements and the staff have always been very good to my sister. Recently there has been a new manager appointed and I have spoken to him on several occasions and I am really pleased with his attitude and his foresight as he is reorganising several things for the better. The residents seem happier, there is a happier atmosphere amongst the staff, and the young lady that organises the activities and outings seems to cater for all residents. Speaking to my sister, she is very pleased with the home and the staff, the reason I checked with my sister is that you want the best for your family because she is living there permanently, and you want to know that your family is well looked after.

How likely would you be to recommend Brantwood Hall Care Complex? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I am very happy here. The staff are very good and willing to help in any way.

How likely would you be to recommend Brantwood Hall Care Complex? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very happy with the service. Mother in Law settled very well. She is treated with dignity and respect. The care staff are kind, compassionate and always have a smile. Nothing is too much trouble for them. I would recommend this home.

How likely would you be to recommend Brantwood Hall Care Complex? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel safe and happy.

How likely would you be to recommend Brantwood Hall Care Complex? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I am happy, been here 3 years.

How likely would you be to recommend Brantwood Hall Care Complex? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very good care given to my stepdad. I know he is well looked after.

How likely would you be to recommend Brantwood Hall Care Complex? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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