Brantwood Hall Care Complex

10/14 North Avenue, Wakefield WF1 3RX
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9.6 53 Reviews
  • Brantwood Hall Care Complex, Wakefield
Brantwood Hall is a residential/ Dementia care home close to Wakefield town centre.

The care home provides personal care and support to older people.

All areas of the home are tastefully decorated and residents are encouraged to personalise their rooms to their preferences.

Brantwood Hall also features a large patio area to the rear of the home.
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Care Provided by Brantwood Hall Care Complex

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1144 – £1169
  • Self-Funded Residential Dementia Care: £1194 – £1219
  • RESPITE Self-Funded Residential Care: £1144 – £1169
  • RESPITE Self-Funded Residential Dementia Care: £1194 – £1219

We currently charge a top up at Brantwood Hall for any residents that are Local Authority funded. The top up ranges from £25 - £50 depending on the room.
Hairdressing and Private Chiropodist will not be included in the standard fee's.

These prices are only a guideline, please contact Brantwood Hall Care Complex to find out the exact price for your requirements.

Contact Brantwood Hall Care Complex to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Brantwood Hall Care Complex to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Chloe Benn (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome any time, however, they ask that you observe the residents' protected meal times unless you are are dining with or supporting your loved one with their meal.

Parking

  • Free parking available on site.

Brantwood Hall Care Complex Reviews (53)

9.6

Brantwood Hall Care Complex has a Review Score of 9.6 (9.573) out of 10, based on 15 reviews in the last 2 years.
Over all time Brantwood Hall Care Complex has 53 reviews.

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Reviewer Connection to Brantwood Hall Care Complex
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Total of 53, showing 41-53
Review from Ian R (Son of Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since the new manager took over the improvement of the food and the care of my mother has improved one hundred percent. It is a pleasure to visit my mother because of all the changes that have taken place under new management.
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Review from J B (Son of Resident) published on 5 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Being able to walk away after visting, with the knowledge that my father is being well taken care of is of the utmost importance. The staff and management are attentive, considerate and deserve much praise. Can't fault Brantwood or its staff.
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Review from Kev S (Son of Resident) published on 6 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't fault the care and dedication of all the staff and kitchen staff, quality of food and drink. It gives me great peace of mind that my mum is so cared for and is safe and comfortable in Brantwood Hall. First class care.
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Review from Angela M (Daughter of Resident) published on 24 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Brantwood Hall Care Complex for three years. Things were not quite right for a while but it has picked up now and is excellent. My mum feels very safe and happy now. The carers are wonderful and do a fantastic job. I feel more content knowing that she is in safe hands. Thank you,
Brantwood Hall Care Complex. Since the manager has arrived, things have picked up dramatically.
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Review from Gillian B (Daughter of Resident) published on 24 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Brantwood Hall Care Complex for over 12 months and over this period the staff continue to work hard to provide an excellent service. The staff provide a caring and supportive environment. They ensure mum's needs are met with care and dignity finding out what mum's needs are and working
collectively to deliver the best care possible.


The staff are attentive to my needs as her daughter maintaining contact when necessary. I have no hesitation asking questions about mum's care.


The activity programme is excellent, staff and residents join in to provide a lively atmosphere. The new management team continually improve the service and shows great commitment to residents care - great teamwork.

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Review from K C (Daughter of Resident) published on 20 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother had to make a different decision to move into a care home this year. I visit regularly and the staff are always friendly and caring to my mother. I can go anytime of the day and night. It's like a home from home. You can do anything to her room to make it her own. I can rest easy that I know
my mother is well looked after. The new manager is impressing the home.
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Review from Ian A (Son of Resident) published on 9 November 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are nice and friendly, rooms clean and tidy, can go anytime, so they have nothing to hide. Would recommend it, as always been fine with me.
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Review from Ian M (Brother of Resident) published on 6 November 2017 Submitted via Website • Report
Overall Experience 3.0 out of 5
I am the brother of the resident who is writing this on her behalf. My sister has now been a resident for four years. When my sister came to this home, it wasn’t up to our expectations and my wife and I asked the manager when the building work was going to be completed, since then there have been improvements
and the staff have always been very good to my sister. Recently there has been a new manager appointed and I have spoken to him on several occasions and I am really pleased with his attitude and his foresight as he is reorganising several things for the better. The residents seem happier, there is a happier atmosphere amongst the staff, and the young lady that organises the activities and outings seems to cater for all residents. Speaking to my sister, she is very pleased with the home and the staff, the reason I checked with my sister is that you want the best for your family because she is living there permanently, and you want to know that your family is well looked after.
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Review from E E (Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy here. The staff are very good and willing to help in any way.
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Review from Lily P (Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel safe and happy.
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Review from Albert H (Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy, been here 3 years.
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Review from Denise L (Stepdaughter of Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good care given to my stepdad. I know he is well looked after.
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Review from L H (Daughter-in-law of Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the service. Mother in Law settled very well. She is treated with dignity and respect. The care staff are kind, compassionate and always have a smile. Nothing is too much trouble for them. I would recommend this home.
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Current Review Score: 9.6 (9.573)

Overview of Review Score

The Review Score of 9.6 (9.573) out of 10 for Brantwood Hall Care Complex is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.573 for Brantwood Hall Care Complex is calculated as follows: ( (120 Excellents x 5) + (44 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 178 Ratings = 4.573
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brantwood Hall Care Complex is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (7)

Chloe

Chloe Benn

Job Title: Registered Manager Joined: 2018

Hi, my name is Chloe. I have worked for the care industry for 15 years. My goal was to become a Home Manager when I first started care and I have hit my goal and love being the Home Manager at Brantwood Hall. I am very passionate about making a difference and ensuring person centred care is delivered for our residents.


I am a mum of a nine year old boy.
In my spare time I like to spend time with my family and going on holidays.

Carla

Carla Myers

Job Title: Deputy Manager Joined: 2025

Hi, my name is Carla, I have worked in the care industry for 15 years, from a care assistant to my current role as Deputy Manager.
I like to make a positive difference to our residents and our home.


I am also a wife and a my to 3 beautiful boys.
In my spare time I like to go shopping and go on holidays.

Susan

Susan Atkinson

Job Title: Administrator Joined: 2024

Hi, my name is Sue


My role is Administrator at Brantwood Hall in Wakefield.


I am originally from Haltwhistle in Northumberland which is known as being ‘The Centre of Britain’.
I started my career with Roseberry Care in 2011 when I worked at Lowgate Nursing Home in Hexham for a number of years as both an Administrator and a Carer. Life brought me to Leeds, and I have gone full circle back to being an Administrator for Roseberry which I thoroughly enjoy.
Any spare time is spent either travelling the world or following my football team – Newcastle United of course!

Tracy

Tracy Tranmer

Job Title: Head Cook Joined: 2002

Hi my name is Tracy. I have worked at Brantwood Hall for over 23 years, from being a Care Assistant, Senior and Head Cook.
I am a wife, mum and nannie.
I enjoy family holidays, walking and looking after my grandson.

James

James Docherty

Job Title: Maintenance Officer Joined: 2025

Hi, my name is James. My role within the company is maintenance. I have only been with the company for since January but I have already been made to feel like part of the family.


I was married In July 2023 and have a beautiful daughter aged 12 going on 20!
I also have two dogs, two cats and two hamsters.
In my down time I like to visit new places.

Rachel

Rachel Tolley

Job Title: Activities Co-ordinator Joined: 2023

Hi, my name is Rachel. I have been in the care industry for 20 years.


I have two grown up boys and I am also a wife.
In my spare time I enjoy socialising and traveling.

Judith

Judith MacGregor

Job Title: Head Housekeeper Joined: 2022

Hi, my name is Judith. I have been a housekeeper for over 40 years and love being around the residents, they make my day brighter.
I have three grown up girls and four grandchildren.
In my spare time I love to go horse racing as much as possible, I also have shares in two race horses which can get very exciting.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brantwood Hall Care Complex to verify any information. View our terms and conditions. Brantwood Hall Care Complex has an Enhanced Service - more info.