Bright and cheerful lounge with happy, friendly residents and staff. Gave us lunch which was very tasty. Our friend had only been there a day and she's settling in very well.
Staff are very friendly and the rooms are clean and tidy.
Excellent management, very approachable. Staff very caring and friendly, nothing too much trouble. I am happy with the care my sister receives as she is in a safe environment.
My Dad has been at the Limes for two years now. He has mild dementia, so is not in the dementia unit. I visit at least every other day and I am very impressed by every single member of staff. Everyone knows me, greets me by name, and they treat all the residents with respect, incredible patience, care and all as individuals - adapting their approach appropriately. The staff respond to needs, requests and worries with speed, care - and tolerance when required. They are very supportive of relatives too - and friendly. I receive updates of even very minor health issues. There are varied activities and social events for families and residents plus resident/family meetings all of which are well advertised. I chose The Limes which requires travelling for over an hour a visit, as I considered the level of care much higher than several closer alternatives. I am so pleased I did. THANK YOU to all the staff at the Limes - you are amazing. I couldn't do it - that's what Dad is with you!
Excellent care home providing a safe environment in which my mother is happy and well cared for. Lots of different activities fill her days and she loves the food. We could not ask for any more!
Staff are very caring and efficient. Very friendly to patients and also visitors, they are doing an excellent job.
I find the staff so caring and professional. They are genuinely interested in the residents. We were stunned to know our 100 year old mother is a good artist doing many paintings! The birthday party The Limes put on for mother and the family made a great day for us all. Thank you so much for all you do.
My dad is very well cared for. The staff and management genuinely know the residents. I am always made welcome and communications regarding health, medication and general matters are informative and regular. I am very happy with Dad's care and would recommend The Limes to anyone.
In the time my father has been at The Limes, I have never seen him look so well, clean and happy which is a testament to the staff at the home.
My Mum and Dad have been at The Limes for four years, and I recognise over that time there have been many challenges. I have always found that my parents' care is excellent and the staff have been incredibly supportive involving us in key decisions and keeping us up to date. All staff have been friendly and get on well with my parents and the family. There have been several management changes and I think some stability going forward will be helpful. The facilities and personal rooms need decorating and this is beginning to happen. Most important is the care and culture of the home, and I cannot fault this, my parents are safe, treated with respect and valued as individuals. A massive thank you to all staff, it means so much to me that they are well cared for.
I am very happy with the care my Nanna is receiving from the staff and how they are on top of any health issues that arise. I am kept up to date with everything and the staff are always polite and friendly. My Nanna is very happy and feels safe/well looked after, she has a good variety of food provided which always smells delicious when I visit. The home is clean and well looked after. I would definitely recommend The Limes.
My dad was really happy at The Limes, all the staff were really friendly and professional at all times, the food was excellent. My dad went to Limes last October not expecting to live more than a couple of months but with their care and attention he has moved out and into semi-independent living again, I attribute this to all the staff and the lovely atmosphere of the home. I would recommend The Limes to anybody.
I visit my mum every month and each time I visit I am reassured that she is being cared for. She looks well and happy and is known to staff I encounter who seem genuinely fond of her. The home is a little dated and the internal courtyards could do with a refresh, but the staff are warm and friendly which is the most important factor. We are always notified promptly if Mum has any issues.
Mum has received excellent care since being transferred from hospital in August 2023. She is safe and well cared for and the staff are always helpful and keep you informed of any issues/incidents.
The staff at The Limes are amazing! My mum was so reluctant to go into a care home but at nearly 100 years old it was the right time. Within a couple of weeks, she is so settled and happy. She always tells me how lovely all the staff are and how good the food is. We cannot thank them enough for the care they give to my mum. They helped to make her 100th birthday very special.
The Limes is the best place on earth. I could not praise them enough. They care, look after and love my mother with 5-star care. My mother has been for many years and without them she would not be here today, I cannot praise them enough. All staff and seniors are caring, helpful and all very smart. The home is warm, very clean, and very safe, so happy she is there. My mum has been there since 2017, and have great respect for the senior carer.
I cannot praise the manager and her team enough, from the first time I spoke to the manager on the phone through to the end of my dad's life, this team have been amazing not only in the care for Dad but in the support they gave myself, Mum and our extended family. The manager has the most wonderful approach, nothing is too much trouble and the care of Dad was always at the forefront. We had a thorough assessment of Dad's needs in his own home and could quickly get Dad the support he needed, initially, for respite care but eventually for his full-time care needs. Dad enjoyed his time and spoke fondly of the team that provided his care. The manager's leadership skills should also be noted, she is a compassionate leader wanting to do the best for her residents and staff. If you have any staff awards I would highly recommend the manager be put forward for one.
I am not impressed by the regularity only with which I have to make my bed. I have painful arthritis between my shoulder blades which renders this normally simple and easy task a struggle. Otherwise no real complaints. Thank you.
Caring staff. Always kept informed. Very good facilities. Very happy with my mother's care.
Mum has been in The Limes for two years now. She has dementia, so it had become unsafe for her to remain at home. She seems happy there and is well looked after. She is always smartly dressed when I visit. Staff are very good at involving her in activities such as painting, craft work, and balloon games. Mum really enjoys these activities and they provide good stimulation for her. Staff alert us to any medical issues and call the doctor or ambulance as required. Dietary needs are well catered for. Mum can choke easily so staff give her special thickened liquids to prevent this. I am happy with my choice of The Limes for Mum. Dad has recently become a resident too, so it is lovely that they are together in a place where they are happy, safe, and well cared for.
Bright and cheerful lounge with happy, friendly residents and staff. Gave us lunch which was very tasty. Our friend had only been there a day and she's settling in very well.
Staff are very friendly and the rooms are clean and tidy.
Excellent management, very approachable. Staff very caring and friendly, nothing too much trouble. I am happy with the care my sister receives as she is in a safe environment.
My Dad has been at the Limes for two years now. He has mild dementia, so is not in the dementia unit. I visit at least every other day and I am very impressed by every single member of staff. Everyone knows me, greets me by name, and they treat all the residents with respect, incredible patience, care and all as individuals - adapting their approach appropriately. The staff respond to needs, requests and worries with speed, care - and tolerance when required. They are very supportive of relatives too - and friendly. I receive updates of even very minor health issues. There are varied activities and social events for families and residents plus resident/family meetings all of which are well advertised. I chose The Limes which requires travelling for over an hour a visit, as I considered the level of care much higher than several closer alternatives. I am so pleased I did. THANK YOU to all the staff at the Limes - you are amazing. I couldn't do it - that's what Dad is with you!
Excellent care home providing a safe environment in which my mother is happy and well cared for. Lots of different activities fill her days and she loves the food. We could not ask for any more!
Staff are very caring and efficient. Very friendly to patients and also visitors, they are doing an excellent job.
I find the staff so caring and professional. They are genuinely interested in the residents. We were stunned to know our 100 year old mother is a good artist doing many paintings! The birthday party The Limes put on for mother and the family made a great day for us all. Thank you so much for all you do.
My dad is very well cared for. The staff and management genuinely know the residents. I am always made welcome and communications regarding health, medication and general matters are informative and regular. I am very happy with Dad's care and would recommend The Limes to anyone.
In the time my father has been at The Limes, I have never seen him look so well, clean and happy which is a testament to the staff at the home.
My Mum and Dad have been at The Limes for four years, and I recognise over that time there have been many challenges. I have always found that my parents' care is excellent and the staff have been incredibly supportive involving us in key decisions and keeping us up to date. All staff have been friendly and get on well with my parents and the family. There have been several management changes and I think some stability going forward will be helpful. The facilities and personal rooms need decorating and this is beginning to happen. Most important is the care and culture of the home, and I cannot fault this, my parents are safe, treated with respect and valued as individuals. A massive thank you to all staff, it means so much to me that they are well cared for.
I am very happy with the care my Nanna is receiving from the staff and how they are on top of any health issues that arise. I am kept up to date with everything and the staff are always polite and friendly. My Nanna is very happy and feels safe/well looked after, she has a good variety of food provided which always smells delicious when I visit. The home is clean and well looked after. I would definitely recommend The Limes.
My dad was really happy at The Limes, all the staff were really friendly and professional at all times, the food was excellent. My dad went to Limes last October not expecting to live more than a couple of months but with their care and attention he has moved out and into semi-independent living again, I attribute this to all the staff and the lovely atmosphere of the home. I would recommend The Limes to anybody.
I visit my mum every month and each time I visit I am reassured that she is being cared for. She looks well and happy and is known to staff I encounter who seem genuinely fond of her. The home is a little dated and the internal courtyards could do with a refresh, but the staff are warm and friendly which is the most important factor. We are always notified promptly if Mum has any issues.
Mum has received excellent care since being transferred from hospital in August 2023. She is safe and well cared for and the staff are always helpful and keep you informed of any issues/incidents.
The staff at The Limes are amazing! My mum was so reluctant to go into a care home but at nearly 100 years old it was the right time. Within a couple of weeks, she is so settled and happy. She always tells me how lovely all the staff are and how good the food is. We cannot thank them enough for the care they give to my mum. They helped to make her 100th birthday very special.
The Limes is the best place on earth. I could not praise them enough. They care, look after and love my mother with 5-star care. My mother has been for many years and without them she would not be here today, I cannot praise them enough. All staff and seniors are caring, helpful and all very smart. The home is warm, very clean, and very safe, so happy she is there. My mum has been there since 2017, and have great respect for the senior carer.
I cannot praise the manager and her team enough, from the first time I spoke to the manager on the phone through to the end of my dad's life, this team have been amazing not only in the care for Dad but in the support they gave myself, Mum and our extended family. The manager has the most wonderful approach, nothing is too much trouble and the care of Dad was always at the forefront. We had a thorough assessment of Dad's needs in his own home and could quickly get Dad the support he needed, initially, for respite care but eventually for his full-time care needs. Dad enjoyed his time and spoke fondly of the team that provided his care. The manager's leadership skills should also be noted, she is a compassionate leader wanting to do the best for her residents and staff. If you have any staff awards I would highly recommend the manager be put forward for one.
I am not impressed by the regularity only with which I have to make my bed. I have painful arthritis between my shoulder blades which renders this normally simple and easy task a struggle. Otherwise no real complaints. Thank you.
Caring staff. Always kept informed. Very good facilities. Very happy with my mother's care.
Mum has been in The Limes for two years now. She has dementia, so it had become unsafe for her to remain at home. She seems happy there and is well looked after. She is always smartly dressed when I visit. Staff are very good at involving her in activities such as painting, craft work, and balloon games. Mum really enjoys these activities and they provide good stimulation for her. Staff alert us to any medical issues and call the doctor or ambulance as required. Dietary needs are well catered for. Mum can choke easily so staff give her special thickened liquids to prevent this. I am happy with my choice of The Limes for Mum. Dad has recently become a resident too, so it is lovely that they are together in a place where they are happy, safe, and well cared for.