Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Kensington Residential Care

stars
stars 19 May 2026
Really Caring home staff wonderful Food brilliant all home cooked by Lisa Clean home never smells Carole domestic wonderful always helpful Nothing too much trouble much trouble Care staff all friendly and polite and most importantly caring Manager wonderful making good changes Every the
handy man is really polite and helpful Overall really good caring residential care home
Review from T C (Daughter of Resident/Service User)
stars
stars 21 September 2022
Great home, the manager and deputy manager are hard-working and very friendly. The atmosphere is friendly and welcoming with large and well-decorated rooms. Plenty of things for residents to do such as activities and enjoying the beautiful garden.
Review from D L (Friend of Resident/Service User)
stars
stars 04 February 2021
Lovely home always smells pleasant. Staff are friendly and very accommodating. Nan looked healthy and had a big smile on her face, she told me she enjoys the other resident's company and staff make her laugh.
Review from C M (Great-granddaughter of Resident/Service User)
stars
stars 06 March 2016
I visit the home at least twice a week and I am impressed by the hard working staff who are always cheerful, often in extremely difficult circumstances. I watch the interaction between the staff and patients and see genuine caring and affection. The home is always immaculately clean and has a
very friendly atmosphere.
Review from Lynne B (Private Carer of Resident/Service User)