Submit a Review for Baytree Court
Normanby Road, Scunthorpe, DN15 6AR
View full details of Baytree CourtLatest Reviews for Baytree Court
12 March 2026
Good active
also days out
12 March 2026
Lovely smalle homely care home my mum has been treated with care and dignity.
The rooms are good and you can make them home from home which we like.
Food is good always smells amazing when visiting.
Lots of different entertainment provided.
All staff/management etc are very approachable
10 March 2026
My father-in-law has been in Baytree Court for 2yrs. The staff are lovely, caring and helpful in all ways. The rooms are clean and every smells nice, which is good for a nursing home with so many residents.
03 March 2026
I viewed several Residential Care Homes in the Scunthorpe area. I was looking for a care home which was big enough to have the facilities required but not so big as to loose the personal touch. I turned up without appointment at each care home so that I could assess them as is. I made a point of
talking to managers carers and ancillary staff at each care home.Some care homes felt to be soulless and seemed to lack empathy for the residents. I made a short list then decided that Bay Tree Court Residential home was only care home which ticked all the boxes.
All the staff at Bay Tree seem to be happy in their work and totally commited the the welfare of the residents. They are so attentive. The staff worked so hard to help my wife settle in to her new surroundings. Cook has been very happy to cater for my wife's vegetarian diet. Bay Tree House have taken a lot of stress off my shoulders.
24 February 2026
An exceptional facility!
The staff are incredible- so diligent, thoughtful and caring. My Grandad has been here since July 2025 and his experience has been excellent so far. All team members- be it carers, catering, maintenance, management- know the residents well and treat them with respect and
kindness at every turn. Myself and my family are so grateful for the care my Grandad receives- thank you Baytree!
23 February 2026
The care my Dad receives is absolutely excellent - all of the staff go to great lengths to make sure all of his needs are met and their kindness and care for him is just wonderful.
They are always cheerful, have really taken the time to get to know him, and clearly want to do all they can to make
him happy.
Nothing is too much trouble; and he is treated with the utmost dignity at all times,
They take great care of making sure he is comfortable, help him to keep taking pride in his appearance, and always find time to chat with him however busy they are.
The food is really beautiful, plentiful and interesting with lots of home made goodies and little treats which go down very well.
As a family we are made welcome at all times; and we have all been touched beyond measure at the care my Dad receives - and also the support given to us.
I can't praise the staff at Baytree high enough, or say how very much all they do is appreciated by my Dad, myself and my family. Huge thanks to everyone.
23 December 2025
We never wanted mum to go into a home but after breaking her hip and never regaining mobility we had no choice. From our first visit to Bay tree court it felt different to other care homes, it felt homely and the residents we saw looked happy. All the girls are so good and do actually care.For the
last 7 months we have felt confident mum was cared for and safe. All the staff were excellent especially Lucy, Tracy, Harley, Bev and Victoria, and Leanne who sat with mum when she passed away. I can't recommend Bay tree court enough, all the staff were lovely to mum and spent time with her. Thank you
31 January 2025
My mum has been at Baytree Court after some time in hospital. The home has been absolutely top notch. The atmosphere there is very friendly and helpful and the staff are to a person excellent. My mum has improved significantly since being cared for there and I am extremely appreciative of their
efforts. The home is run very well by the new manager and she has been very helpful throughout my mum's transition there. I very seldom do reviews but would absolutely recommend Baytree.
09 January 2025
Mum has been in this care home for over a year. The carers are brilliant and Mum smiles every time she sees them. They treat her like she is one of their family. The home is friendly, clean and dog-friendly. There is lots of entertainment happening with singers attending on a regular basis. I would
recommend this home.
28 August 2024
The home needs a manager to 'take the reigns' and address a few domestic issues. I understand this has now been addressed.
The activities organiser is an absolute gem and consistently goes over and above what she is required to do. Some of the care staff take advantage of this and leave her to do
what, in effect, is their job.
19 August 2024
I find Baytree Court a warm and friendly environment. The staff are caring and make you feel welcome. Any queries are dealt with professionally.
The residents are encouraged to attend activities and socialise. All special occasions (birthdays, Easter, Mother's Day) are celebrated.
Complaints are
acted on immediately.
The premises are cleaned regularly.
19 August 2024
I have left Baytree Court after being a resident for four months. Initially, after being in hospital, I required TLC but realised I am too active for permanent residence. The staff here are excellent, caring and professional in their approach to residents, they make an excellent team, doing each
other's job if there is a gap.
My hesitation in giving 'good' for overall experience was the food, which I found to be bland and repetitive (I must be fair in saying that most other residents enjoyed the food).
09 August 2024
My mother-in-law has been in care for two years now, and in this time, she has been looked after to a high standard. She is kept very clean, with two baths a week and strip washes in between. The carers are amazing, so patient and hardworking. The food is of a good standard, and the residents have
lots of activities, including external singers and musicians. She continues to be very happy and healthy.
05 August 2024
The staff at Baytree Court are kind and caring and although busy, always have time to discuss any concerns.
The food is excellent.
Home is clean and well-maintained.
I can leave Mum there knowing she is being well cared for.
05 August 2024
Overall, Baytree Court is an excellent care home. There have been a few minor issues over the past few months, mainly due to a shortage of staff and a lack of communication. Agency staff are being used more often, this creates problems as they don't know the residents and their particular individual
needs. The staff work extremely hard but do not have any time to take extra time with residents as they are rushing to care for the next resident.
15 July 2024
My elderly aunt moved into Baytree a few years ago, she is now 102! The carers are lovely, she always says they are so kind. She is bedridden now but looked after so well. The home has a lovely atmosphere and is very clean, staff are welcoming and pleasant, lots of activities for the residents that
can do them. Highly recommend Baytree Court!
24 November 2023
We as a family could not have asked for more compassionate caring for our late dad/dad-in-law.
Each member of staff is an asset to Baytree, nothing was too much trouble.
The rooms are beautifully decorated and furnished.
The home-cooked food is outstanding and nothing is too much trouble.
23 November 2023
We are very happy with the care given to my mother-in-law. The staff go above and beyond to ensure that residents are looked after, entertained and made happy. Well done to them all. Couldn't wish for a better place for her.
10 August 2023
My husband has dementia and has been in respite care in Baytree Court a number of times. He really likes going there and is very well looked after.
13 December 2022
My nana has been a resident at Baytree Court since June 2022, since residing at the service the care and support my nana has received have been nothing but outstanding. My nana is supported to make choices, her wishes are listened to and the staff support her in a person-centred and dignified
manner.
The staff offer a wide range of activities for residents to engage in and keep families informed of how their loved ones are spending their time.
My nana will always praise the quality and choices of food at the service and as a family, we have also witnessed this. The service is always exceptionally clean and well maintained to high standards and staff are always engaging with the residents. As a family we feel reassured that my nana is safe and well cared for, Baytree has gone above and beyond to make the service feel like home for my nana and given her physical health on admission they have certainly prolonged and improved her quality of life.
Latest Reviews for Baytree Court
12 March 2026
Good active
also days out
12 March 2026
Lovely smalle homely care home my mum has been treated with care and dignity.
The rooms are good and you can make them home from home which we like.
Food is good always smells amazing when visiting.
Lots of different entertainment provided.
All staff/management etc are very approachable
10 March 2026
My father-in-law has been in Baytree Court for 2yrs. The staff are lovely, caring and helpful in all ways. The rooms are clean and every smells nice, which is good for a nursing home with so many residents.
03 March 2026
I viewed several Residential Care Homes in the Scunthorpe area. I was looking for a care home which was big enough to have the facilities required but not so big as to loose the personal touch. I turned up without appointment at each care home so that I could assess them as is. I made a point of
talking to managers carers and ancillary staff at each care home.Some care homes felt to be soulless and seemed to lack empathy for the residents. I made a short list then decided that Bay Tree Court Residential home was only care home which ticked all the boxes.
All the staff at Bay Tree seem to be happy in their work and totally commited the the welfare of the residents. They are so attentive. The staff worked so hard to help my wife settle in to her new surroundings. Cook has been very happy to cater for my wife's vegetarian diet. Bay Tree House have taken a lot of stress off my shoulders.
24 February 2026
An exceptional facility!
The staff are incredible- so diligent, thoughtful and caring. My Grandad has been here since July 2025 and his experience has been excellent so far. All team members- be it carers, catering, maintenance, management- know the residents well and treat them with respect and
kindness at every turn. Myself and my family are so grateful for the care my Grandad receives- thank you Baytree!
23 February 2026
The care my Dad receives is absolutely excellent - all of the staff go to great lengths to make sure all of his needs are met and their kindness and care for him is just wonderful.
They are always cheerful, have really taken the time to get to know him, and clearly want to do all they can to make
him happy.
Nothing is too much trouble; and he is treated with the utmost dignity at all times,
They take great care of making sure he is comfortable, help him to keep taking pride in his appearance, and always find time to chat with him however busy they are.
The food is really beautiful, plentiful and interesting with lots of home made goodies and little treats which go down very well.
As a family we are made welcome at all times; and we have all been touched beyond measure at the care my Dad receives - and also the support given to us.
I can't praise the staff at Baytree high enough, or say how very much all they do is appreciated by my Dad, myself and my family. Huge thanks to everyone.
23 December 2025
We never wanted mum to go into a home but after breaking her hip and never regaining mobility we had no choice. From our first visit to Bay tree court it felt different to other care homes, it felt homely and the residents we saw looked happy. All the girls are so good and do actually care.For the
last 7 months we have felt confident mum was cared for and safe. All the staff were excellent especially Lucy, Tracy, Harley, Bev and Victoria, and Leanne who sat with mum when she passed away. I can't recommend Bay tree court enough, all the staff were lovely to mum and spent time with her. Thank you
31 January 2025
My mum has been at Baytree Court after some time in hospital. The home has been absolutely top notch. The atmosphere there is very friendly and helpful and the staff are to a person excellent. My mum has improved significantly since being cared for there and I am extremely appreciative of their
efforts. The home is run very well by the new manager and she has been very helpful throughout my mum's transition there. I very seldom do reviews but would absolutely recommend Baytree.
09 January 2025
Mum has been in this care home for over a year. The carers are brilliant and Mum smiles every time she sees them. They treat her like she is one of their family. The home is friendly, clean and dog-friendly. There is lots of entertainment happening with singers attending on a regular basis. I would
recommend this home.
28 August 2024
The home needs a manager to 'take the reigns' and address a few domestic issues. I understand this has now been addressed.
The activities organiser is an absolute gem and consistently goes over and above what she is required to do. Some of the care staff take advantage of this and leave her to do
what, in effect, is their job.
19 August 2024
I find Baytree Court a warm and friendly environment. The staff are caring and make you feel welcome. Any queries are dealt with professionally.
The residents are encouraged to attend activities and socialise. All special occasions (birthdays, Easter, Mother's Day) are celebrated.
Complaints are
acted on immediately.
The premises are cleaned regularly.
19 August 2024
I have left Baytree Court after being a resident for four months. Initially, after being in hospital, I required TLC but realised I am too active for permanent residence. The staff here are excellent, caring and professional in their approach to residents, they make an excellent team, doing each
other's job if there is a gap.
My hesitation in giving 'good' for overall experience was the food, which I found to be bland and repetitive (I must be fair in saying that most other residents enjoyed the food).
09 August 2024
My mother-in-law has been in care for two years now, and in this time, she has been looked after to a high standard. She is kept very clean, with two baths a week and strip washes in between. The carers are amazing, so patient and hardworking. The food is of a good standard, and the residents have
lots of activities, including external singers and musicians. She continues to be very happy and healthy.
05 August 2024
The staff at Baytree Court are kind and caring and although busy, always have time to discuss any concerns.
The food is excellent.
Home is clean and well-maintained.
I can leave Mum there knowing she is being well cared for.
05 August 2024
Overall, Baytree Court is an excellent care home. There have been a few minor issues over the past few months, mainly due to a shortage of staff and a lack of communication. Agency staff are being used more often, this creates problems as they don't know the residents and their particular individual
needs. The staff work extremely hard but do not have any time to take extra time with residents as they are rushing to care for the next resident.
15 July 2024
My elderly aunt moved into Baytree a few years ago, she is now 102! The carers are lovely, she always says they are so kind. She is bedridden now but looked after so well. The home has a lovely atmosphere and is very clean, staff are welcoming and pleasant, lots of activities for the residents that
can do them. Highly recommend Baytree Court!
24 November 2023
We as a family could not have asked for more compassionate caring for our late dad/dad-in-law.
Each member of staff is an asset to Baytree, nothing was too much trouble.
The rooms are beautifully decorated and furnished.
The home-cooked food is outstanding and nothing is too much trouble.
23 November 2023
We are very happy with the care given to my mother-in-law. The staff go above and beyond to ensure that residents are looked after, entertained and made happy. Well done to them all. Couldn't wish for a better place for her.
10 August 2023
My husband has dementia and has been in respite care in Baytree Court a number of times. He really likes going there and is very well looked after.
13 December 2022
My nana has been a resident at Baytree Court since June 2022, since residing at the service the care and support my nana has received have been nothing but outstanding. My nana is supported to make choices, her wishes are listened to and the staff support her in a person-centred and dignified
manner.
The staff offer a wide range of activities for residents to engage in and keep families informed of how their loved ones are spending their time.
My nana will always praise the quality and choices of food at the service and as a family, we have also witnessed this. The service is always exceptionally clean and well maintained to high standards and staff are always engaging with the residents. As a family we feel reassured that my nana is safe and well cared for, Baytree has gone above and beyond to make the service feel like home for my nana and given her physical health on admission they have certainly prolonged and improved her quality of life.