Submit a Review for Baytree Court
Normanby Road, Scunthorpe, DN15 6AR
View full details of Baytree CourtLatest Reviews for Baytree Court
23 December 2025
We never wanted mum to go into a home but after breaking her hip and never regaining mobility we had no choice. From our first visit to Bay tree court it felt different to other care homes, it felt homely and the residents we saw looked happy. All the girls are so good and do actually care.For the
last 7 months we have felt confident mum was cared for and safe. All the staff were excellent especially Lucy, Tracy, Harley, Bev and Victoria, and Leanne who sat with mum when she passed away. I can't recommend Bay tree court enough, all the staff were lovely to mum and spent time with her. Thank you
31 January 2025
My mum has been at Baytree Court after some time in hospital. The home has been absolutely top notch. The atmosphere there is very friendly and helpful and the staff are to a person excellent. My mum has improved significantly since being cared for there and I am extremely appreciative of their
efforts. The home is run very well by the new manager and she has been very helpful throughout my mum's transition there. I very seldom do reviews but would absolutely recommend Baytree.
09 January 2025
Mum has been in this care home for over a year. The carers are brilliant and Mum smiles every time she sees them. They treat her like she is one of their family. The home is friendly, clean and dog-friendly. There is lots of entertainment happening with singers attending on a regular basis. I would
recommend this home.
28 August 2024
The home needs a manager to 'take the reigns' and address a few domestic issues. I understand this has now been addressed.
The activities organiser is an absolute gem and consistently goes over and above what she is required to do. Some of the care staff take advantage of this and leave her to do
what, in effect, is their job.
19 August 2024
I find Baytree Court a warm and friendly environment. The staff are caring and make you feel welcome. Any queries are dealt with professionally.
The residents are encouraged to attend activities and socialise. All special occasions (birthdays, Easter, Mother's Day) are celebrated.
Complaints are
acted on immediately.
The premises are cleaned regularly.
19 August 2024
I have left Baytree Court after being a resident for four months. Initially, after being in hospital, I required TLC but realised I am too active for permanent residence. The staff here are excellent, caring and professional in their approach to residents, they make an excellent team, doing each
other's job if there is a gap.
My hesitation in giving 'good' for overall experience was the food, which I found to be bland and repetitive (I must be fair in saying that most other residents enjoyed the food).
09 August 2024
My mother-in-law has been in care for two years now, and in this time, she has been looked after to a high standard. She is kept very clean, with two baths a week and strip washes in between. The carers are amazing, so patient and hardworking. The food is of a good standard, and the residents have
lots of activities, including external singers and musicians. She continues to be very happy and healthy.
06 August 2024
My father-in-law came to Baytree Court in March this year. I have found the staff always helpful and caring to him. The rooms are clean, the food is very good, and they do their best to keep the residents happy.
05 August 2024
The staff at Baytree Court are kind and caring and although busy, always have time to discuss any concerns.
The food is excellent.
Home is clean and well-maintained.
I can leave Mum there knowing she is being well cared for.
05 August 2024
Overall, Baytree Court is an excellent care home. There have been a few minor issues over the past few months, mainly due to a shortage of staff and a lack of communication. Agency staff are being used more often, this creates problems as they don't know the residents and their particular individual
needs. The staff work extremely hard but do not have any time to take extra time with residents as they are rushing to care for the next resident.
15 July 2024
My elderly aunt moved into Baytree a few years ago, she is now 102! The carers are lovely, she always says they are so kind. She is bedridden now but looked after so well. The home has a lovely atmosphere and is very clean, staff are welcoming and pleasant, lots of activities for the residents that
can do them. Highly recommend Baytree Court!
24 November 2023
We as a family could not have asked for more compassionate caring for our late dad/dad-in-law.
Each member of staff is an asset to Baytree, nothing was too much trouble.
The rooms are beautifully decorated and furnished.
The home-cooked food is outstanding and nothing is too much trouble.
23 November 2023
We are very happy with the care given to my mother-in-law. The staff go above and beyond to ensure that residents are looked after, entertained and made happy. Well done to them all. Couldn't wish for a better place for her.
10 August 2023
My husband has dementia and has been in respite care in Baytree Court a number of times. He really likes going there and is very well looked after.
13 December 2022
My nana has been a resident at Baytree Court since June 2022, since residing at the service the care and support my nana has received have been nothing but outstanding. My nana is supported to make choices, her wishes are listened to and the staff support her in a person-centred and dignified
manner.
The staff offer a wide range of activities for residents to engage in and keep families informed of how their loved ones are spending their time.
My nana will always praise the quality and choices of food at the service and as a family, we have also witnessed this. The service is always exceptionally clean and well maintained to high standards and staff are always engaging with the residents. As a family we feel reassured that my nana is safe and well cared for, Baytree has gone above and beyond to make the service feel like home for my nana and given her physical health on admission they have certainly prolonged and improved her quality of life.
01 March 2022
An excellent home that treats the residents as individuals with care and respect, Information and communication ios good and open. My mum was treated with dignity, she was clean, warm and well fed. All the carers were approachable and built a good rapport with my mum. Never at any time did I feels
she was unsafe and I had every confidence while she was here she was well looked after.
25 February 2022
My mother has been a resident at Baytree for several years. She is 101 years old, blind and has dementia. She is well-fed, warm and cared for to a high standard. The staff are polite and always happy to chat and have a laugh, what more could you wish for.
09 December 2021
My brother and I have struck gold in finding Baytree Court Care Home. We have peace of mind knowing that our mother si being well looked after by dedicated, professional staff and manager. The home is kept beautifully clean and well maintained. Mum enjoys the variety of activities available and the
excellent food. Her room is spacious and comfortable. She is happy in the home.
11 October 2021
In all aspects of care for my mother, the staff have been competent, professional, friendly and willing to achieve the best they can for the resident and family. They are being led by a strong leader who in turn helps them achieve their full potential and this reflects in job satisfaction and well
run happy care home.
06 May 2021
It is an excellent care home. The staff genuinely care for their residents. They have fine with them and always listen to them. The food is of excellent quality and prepared thoughtfully, varied and tasty. Cleanliness is excellent throughout the Baytree and decoration is kept up to date. They
celebrate everything with the residents involving them in staff celebrations, St Patrick's Day and Easter, they recently had 'Thatching Chikcens' which the residents adored!
Latest Reviews for Baytree Court
23 December 2025
We never wanted mum to go into a home but after breaking her hip and never regaining mobility we had no choice. From our first visit to Bay tree court it felt different to other care homes, it felt homely and the residents we saw looked happy. All the girls are so good and do actually care.For the
last 7 months we have felt confident mum was cared for and safe. All the staff were excellent especially Lucy, Tracy, Harley, Bev and Victoria, and Leanne who sat with mum when she passed away. I can't recommend Bay tree court enough, all the staff were lovely to mum and spent time with her. Thank you
31 January 2025
My mum has been at Baytree Court after some time in hospital. The home has been absolutely top notch. The atmosphere there is very friendly and helpful and the staff are to a person excellent. My mum has improved significantly since being cared for there and I am extremely appreciative of their
efforts. The home is run very well by the new manager and she has been very helpful throughout my mum's transition there. I very seldom do reviews but would absolutely recommend Baytree.
09 January 2025
Mum has been in this care home for over a year. The carers are brilliant and Mum smiles every time she sees them. They treat her like she is one of their family. The home is friendly, clean and dog-friendly. There is lots of entertainment happening with singers attending on a regular basis. I would
recommend this home.
28 August 2024
The home needs a manager to 'take the reigns' and address a few domestic issues. I understand this has now been addressed.
The activities organiser is an absolute gem and consistently goes over and above what she is required to do. Some of the care staff take advantage of this and leave her to do
what, in effect, is their job.
19 August 2024
I find Baytree Court a warm and friendly environment. The staff are caring and make you feel welcome. Any queries are dealt with professionally.
The residents are encouraged to attend activities and socialise. All special occasions (birthdays, Easter, Mother's Day) are celebrated.
Complaints are
acted on immediately.
The premises are cleaned regularly.
19 August 2024
I have left Baytree Court after being a resident for four months. Initially, after being in hospital, I required TLC but realised I am too active for permanent residence. The staff here are excellent, caring and professional in their approach to residents, they make an excellent team, doing each
other's job if there is a gap.
My hesitation in giving 'good' for overall experience was the food, which I found to be bland and repetitive (I must be fair in saying that most other residents enjoyed the food).
09 August 2024
My mother-in-law has been in care for two years now, and in this time, she has been looked after to a high standard. She is kept very clean, with two baths a week and strip washes in between. The carers are amazing, so patient and hardworking. The food is of a good standard, and the residents have
lots of activities, including external singers and musicians. She continues to be very happy and healthy.
06 August 2024
My father-in-law came to Baytree Court in March this year. I have found the staff always helpful and caring to him. The rooms are clean, the food is very good, and they do their best to keep the residents happy.
05 August 2024
The staff at Baytree Court are kind and caring and although busy, always have time to discuss any concerns.
The food is excellent.
Home is clean and well-maintained.
I can leave Mum there knowing she is being well cared for.
05 August 2024
Overall, Baytree Court is an excellent care home. There have been a few minor issues over the past few months, mainly due to a shortage of staff and a lack of communication. Agency staff are being used more often, this creates problems as they don't know the residents and their particular individual
needs. The staff work extremely hard but do not have any time to take extra time with residents as they are rushing to care for the next resident.
15 July 2024
My elderly aunt moved into Baytree a few years ago, she is now 102! The carers are lovely, she always says they are so kind. She is bedridden now but looked after so well. The home has a lovely atmosphere and is very clean, staff are welcoming and pleasant, lots of activities for the residents that
can do them. Highly recommend Baytree Court!
24 November 2023
We as a family could not have asked for more compassionate caring for our late dad/dad-in-law.
Each member of staff is an asset to Baytree, nothing was too much trouble.
The rooms are beautifully decorated and furnished.
The home-cooked food is outstanding and nothing is too much trouble.
23 November 2023
We are very happy with the care given to my mother-in-law. The staff go above and beyond to ensure that residents are looked after, entertained and made happy. Well done to them all. Couldn't wish for a better place for her.
10 August 2023
My husband has dementia and has been in respite care in Baytree Court a number of times. He really likes going there and is very well looked after.
13 December 2022
My nana has been a resident at Baytree Court since June 2022, since residing at the service the care and support my nana has received have been nothing but outstanding. My nana is supported to make choices, her wishes are listened to and the staff support her in a person-centred and dignified
manner.
The staff offer a wide range of activities for residents to engage in and keep families informed of how their loved ones are spending their time.
My nana will always praise the quality and choices of food at the service and as a family, we have also witnessed this. The service is always exceptionally clean and well maintained to high standards and staff are always engaging with the residents. As a family we feel reassured that my nana is safe and well cared for, Baytree has gone above and beyond to make the service feel like home for my nana and given her physical health on admission they have certainly prolonged and improved her quality of life.
01 March 2022
An excellent home that treats the residents as individuals with care and respect, Information and communication ios good and open. My mum was treated with dignity, she was clean, warm and well fed. All the carers were approachable and built a good rapport with my mum. Never at any time did I feels
she was unsafe and I had every confidence while she was here she was well looked after.
25 February 2022
My mother has been a resident at Baytree for several years. She is 101 years old, blind and has dementia. She is well-fed, warm and cared for to a high standard. The staff are polite and always happy to chat and have a laugh, what more could you wish for.
09 December 2021
My brother and I have struck gold in finding Baytree Court Care Home. We have peace of mind knowing that our mother si being well looked after by dedicated, professional staff and manager. The home is kept beautifully clean and well maintained. Mum enjoys the variety of activities available and the
excellent food. Her room is spacious and comfortable. She is happy in the home.
11 October 2021
In all aspects of care for my mother, the staff have been competent, professional, friendly and willing to achieve the best they can for the resident and family. They are being led by a strong leader who in turn helps them achieve their full potential and this reflects in job satisfaction and well
run happy care home.
06 May 2021
It is an excellent care home. The staff genuinely care for their residents. They have fine with them and always listen to them. The food is of excellent quality and prepared thoughtfully, varied and tasty. Cleanliness is excellent throughout the Baytree and decoration is kept up to date. They
celebrate everything with the residents involving them in staff celebrations, St Patrick's Day and Easter, they recently had 'Thatching Chikcens' which the residents adored!