Baytree Court

Normanby Road, Scunthorpe DN15 6AR
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9.7 52 Reviews
  • Baytree Court, Scunthorpe
Baytree Court is a friendly, welcoming home with a beautifully appointed lounge, and it’s own designated tea room where residents can enjoy home cooked meals and afternoon tea with family and friends.

The home also benefits from its very own bar which is enjoyed all year round to celebrate social events, a tune or two from the piano, or just a chill out area to enjoy a Sunday afternoon after dinner. It really comes into its own in the summer where its doors lead out to the garden so that residents can enjoy an afternoon in the sun.

The person-centred care enables residents to keep on doing the things they’ve always loved. Life at Baytree allows residents to enjoy some of their favourite pastimes; so they’ll be able to clean, help out in the garden, prepare meals and even enjoy singing and exercise sessions in the local community.

A jam-packed activities programme is available to residents, including outings to the local area, which is excellent for both entertainment and heritage, with a theatre and cinema nearby, as well as a museum and country park. Each week residents can take a look and choose what they would like to participate in.

Pop in for a visit and see for yourself what makes Baytree Court so different.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lindsay Watson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (0)

Visiting

  • Open door policy

Parking

  • 20 spaces located at the front of the building.

Baytree Court Reviews (52)

9.7

Baytree Court has a Review Score of 9.7 (9.681) out of 10, based on 12 reviews in the last 2 years.
Over all time Baytree Court has 52 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Baytree Court
  • 24
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Total of 52, showing 1-20
Review from Graham C (Son of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Baytree Court after some time in hospital. The home has been absolutely top notch. The atmosphere there is very friendly and helpful and the staff are to a person excellent. My mum has improved significantly since being cared for there and I am extremely appreciative of their efforts.
The home is run very well by the new manager and she has been very helpful throughout my mum's transition there. I very seldom do reviews but would absolutely recommend Baytree.
Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words, and taking the time to leave a review.

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Review from Melanie H (Daughter of Resident) published on 9 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in this care home for over a year. The carers are brilliant and Mum smiles every time she sees them. They treat her like she is one of their family. The home is friendly, clean and dog-friendly. There is lots of entertainment happening with singers attending on a regular basis. I would
recommend this home.
Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and taking the time to leave a review - it is much appreciated.

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Review from J D (Niece of Resident) published on 28 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home needs a manager to 'take the reigns' and address a few domestic issues. I understand this has now been addressed.
The activities organiser is an absolute gem and consistently goes over and above what she is required to do. Some of the care staff take advantage of this and leave her to do what,
in effect, is their job.
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Review from Diane R (Daughter of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find Baytree Court a warm and friendly environment. The staff are caring and make you feel welcome. Any queries are dealt with professionally.
The residents are encouraged to attend activities and socialise. All special occasions (birthdays, Easter, Mother's Day) are celebrated.
Complaints are acted
on immediately.
The premises are cleaned regularly.
Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and taking the time to leave a review - it is always appreciated.

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Review from M M (Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have left Baytree Court after being a resident for four months. Initially, after being in hospital, I required TLC but realised I am too active for permanent residence. The staff here are excellent, caring and professional in their approach to residents, they make an excellent team, doing each other's
job if there is a gap.
My hesitation in giving 'good' for overall experience was the food, which I found to be bland and repetitive (I must be fair in saying that most other residents enjoyed the food).
Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and taking the time to leave a review.

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Review from Christine M (Daughter-in-law of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in care for two years now, and in this time, she has been looked after to a high standard. She is kept very clean, with two baths a week and strip washes in between. The carers are amazing, so patient and hardworking. The food is of a good standard, and the residents have lots
of activities, including external singers and musicians. She continues to be very happy and healthy.
Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and for taking the time to leave a review.

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Review from Linda D (Daughter-in-law of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law came to Baytree Court in March this year. I have found the staff always helpful and caring to him. The rooms are clean, the food is very good, and they do their best to keep the residents happy.
Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and for taking the time to leave a review.

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Review from Lynda R (Daughter of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Baytree Court are kind and caring and although busy, always have time to discuss any concerns.
The food is excellent.
Home is clean and well-maintained.
I can leave Mum there knowing she is being well cared for.
Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and for taking the time to leave a review.

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Review from J M (Daughter of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, Baytree Court is an excellent care home. There have been a few minor issues over the past few months, mainly due to a shortage of staff and a lack of communication. Agency staff are being used more often, this creates problems as they don't know the residents and their particular individual
needs. The staff work extremely hard but do not have any time to take extra time with residents as they are rushing to care for the next resident.
Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and for taking the time to leave a review.

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Review from Patricia K (Resident) published on 15 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly aunt moved into Baytree a few years ago, she is now 102! The carers are lovely, she always says they are so kind. She is bedridden now but looked after so well. The home has a lovely atmosphere and is very clean, staff are welcoming and pleasant, lots of activities for the residents that
can do them. Highly recommend Baytree Court!
Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and for taking the time to leave a review.

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Review from Helen W (Daughter-in-law of Resident) published on 24 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family could not have asked for more compassionate caring for our late dad/dad-in-law.
Each member of staff is an asset to Baytree, nothing was too much trouble.
The rooms are beautifully decorated and furnished.
The home-cooked food is outstanding and nothing is too much trouble.
Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and taking the time to leave a review.

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Review from Janet W (Daughter-in-law of Resident) published on 23 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the care given to my mother-in-law. The staff go above and beyond to ensure that residents are looked after, entertained and made happy. Well done to them all. Couldn't wish for a better place for her.
Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and for taking the time to leave a review.

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Review from Shirley F (Wife of Resident) published on 10 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has dementia and has been in respite care in Baytree Court a number of times. He really likes going there and is very well looked after.
Reply from Stella Brackenbury, Service Manager at Baytree Court

Thank you for your kind words and for taking the time to leave a review.

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Review from Lauren T (Granddaughter of Resident) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nana has been a resident at Baytree Court since June 2022, since residing at the service the care and support my nana has received have been nothing but outstanding. My nana is supported to make choices, her wishes are listened to and the staff support her in a person-centred and dignified manner.
The staff offer a wide range of activities for residents to engage in and keep families informed of how their loved ones are spending their time.
My nana will always praise the quality and choices of food at the service and as a family, we have also witnessed this. The service is always exceptionally clean and well maintained to high standards and staff are always engaging with the residents. As a family we feel reassured that my nana is safe and well cared for, Baytree has gone above and beyond to make the service feel like home for my nana and given her physical health on admission they have certainly prolonged and improved her quality of life.
Reply from Stella Brackenbury, Service Manager at Baytree Court

Thank you for your kind words and for taking the time to leave a review.

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Review from H J (Daughter of Resident) published on 1 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent home that treats the residents as individuals with care and respect, Information and communication ios good and open. My mum was treated with dignity, she was clean, warm and well fed. All the carers were approachable and built a good rapport with my mum. Never at any time did I feels she
was unsafe and I had every confidence while she was here she was well looked after.
Reply from Stella, Manager at Baytree Court

Thank you for your kind words and for taking the time to write a review.

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Review from C B (Daughter of Resident) published on 25 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Baytree for several years. She is 101 years old, blind and has dementia. She is well-fed, warm and cared for to a high standard. The staff are polite and always happy to chat and have a laugh, what more could you wish for.
Reply from Stella, Home Manager at Baytree Court

Thank you for your kind words and for taking the time to write your review. - Stella

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Review from D D (Daughter of Resident) published on 9 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother and I have struck gold in finding Baytree Court Care Home. We have peace of mind knowing that our mother si being well looked after by dedicated, professional staff and manager. The home is kept beautifully clean and well maintained. Mum enjoys the variety of activities available and the
excellent food. Her room is spacious and comfortable. She is happy in the home.
Reply from Stella, Manager at Baytree Court

Thank you very much for your kind words, it is greatly appreciated. Stella

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Review from L F (Daughter of Resident) published on 11 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In all aspects of care for my mother, the staff have been competent, professional, friendly and willing to achieve the best they can for the resident and family. They are being led by a strong leader who in turn helps them achieve their full potential and this reflects in job satisfaction and well run
happy care home.
Reply from Stella, Marketing & Admin at Baytree Court

Thank you very much for your kind words and for taking the time to leave a review.
Kind regards.

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Review from G B (Daughter of Resident) published on 6 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is an excellent care home. The staff genuinely care for their residents. They have fine with them and always listen to them. The food is of excellent quality and prepared thoughtfully, varied and tasty. Cleanliness is excellent throughout the Baytree and decoration is kept up to date. They celebrate
everything with the residents involving them in staff celebrations, St Patrick's Day and Easter, they recently had 'Thatching Chikcens' which the residents adored!
Reply from Stella Brackenbury, Service Manager at Baytree Court

Thank you for your kind words and for taking the time to leave a review. Kind Regards Stella

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Review from N K (Sister of Resident) published on 29 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Baytree Court is a good caring home. Unfortunately because of Covid the activities have been very much curtailed. Entertainers and speakers have not been to visit and there is very little to occupy the residents.
Reply from Stella Brackenbury, Service Manager at Baytree Court

Thank you for taking the time to leave a review. We can pick up on your comments on your next visit. Kind Regards Stella

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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Baytree Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.681 for Baytree Court is calculated as follows: ( (104 Excellents x 5) + (34 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 144 Ratings = 4.681
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Baytree Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Lindsay

Lindsay Watson

Job Title: Service Manager Joined: 2025

"I am a dedicated and experienced home manager with a strong background in leading residential services. With a proven track record of delivering high-quality, person-centred care, I specialise in creating a safe, nurturing environment where residents can thrive.


I bring expertise in compliance, staff leadership, safeguarding, and continuous service improvement, underpinned by commitment to dignity, respect and well-being.


My approach is hands-on and values-driven, ensuring care standards exceed regulatory expectations while fostering a positive, supportive team culture.


I have worked my way up within health and social care, completing level 2, 3 & 5 in leadership and management for adult and children settings and in the process of completing level 7 health and social care."

Frequently Asked Questions about Baytree Court

What types of Care is Baytree Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Baytree Court have?

There are 34 Single Rooms.

What are the Facilities & Services at Baytree Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Baytree Court to the centre of Scunthorpe?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Baytree Court to verify any information. View our terms and conditions. Baytree Court has an Enhanced Service - more info.