Baytree Court

Normanby Road, Scunthorpe DN15 6AR
Review Us
9.7 59 Reviews
  • Baytree Court, Scunthorpe
Baytree Court is a friendly, welcoming home with a beautifully appointed lounge, and it’s own designated tea room where residents can enjoy home cooked meals and afternoon tea with family and friends.

The home also benefits from its very own bar which is enjoyed all year round to celebrate social events, a tune or two from the piano, or just a chill out area to enjoy a Sunday afternoon after dinner. It really comes into its own in the summer where its doors lead out to the garden so that residents can enjoy an afternoon in the sun.

The person-centred care enables residents to keep on doing the things they’ve always loved. Life at Baytree allows residents to enjoy some of their favourite pastimes; so they’ll be able to clean, help out in the garden, prepare meals and even enjoy singing and exercise sessions in the local community.

A jam-packed activities programme is available to residents, including outings to the local area, which is excellent for both entertainment and heritage, with a theatre and cinema nearby, as well as a museum and country park. Each week residents can take a look and choose what they would like to participate in.

Pop in for a visit and see for yourself what makes Baytree Court so different.
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Care Provided by Baytree Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1234
  • Self-Funded Residential Dementia Care: from £1234
  • RESPITE Self-Funded Residential Care: from £1234
  • RESPITE Self-Funded Residential Dementia Care: from £1234
The price(s) shown are provided by the care home. Contact Baytree Court for full pricing details and T&Cs.

Contact Baytree Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Baytree Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (0)

Visiting

  • Open door policy

Parking

  • 20 spaces located at the front of the building.

Baytree Court Reviews (59)

9.7

Baytree Court has a Review Score of 9.7 (9.654) out of 10, based on 17 reviews in the last 2 years.
Over all time Baytree Court has 59 reviews.

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Reviewer Connection to Baytree Court
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Review from Melanie H (Daughter of Resident) published on 9 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has spent two years in the Dementia area at Scunthorpe. The carers are the best and care for her like they are her family. Every time they enter her room her face lights up.
The home is nice, clean and friendly. It is very relaxed and nothing is too much trouble.
Reply from Clare Cogan Turner, Communications at Baytree CourtThank you for taking the time to share your experience with Baytree Court.
It means a great deal to hear how happy your mum has been over the past two years, and that our team care for her with such warmth and compassion. Seeing her face light up when staff enter the room is exactly the kind of environment we strive to create every day.
We're also pleased that you find the home clean, friendly and relaxed, and that nothing feels too much trouble for the team.
Thank you again for your kind words-they are truly appreciated by everyone here.
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Review from Mark B (Son of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Took mum in at the beginning of January and she soon settled in with the help of all of the wonderful staff and management, her room is very clean and spacious, the meals are all good with a nice choice every day.
Reply from Clare Cogan Turner, Communications at Baytree CourtThank you for your kind feedback. It's wonderful to know your mum settled in so quickly with the support of our team, and that this has been recognised. We're glad you've highlighted the comfort of her room and the quality and choice of meals on offer. We really appreciate you taking the time to share your experience.
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Review from P O (Wife of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good active
also days out
Reply from Clare Cogan Turner, Communications at Baytree CourtThank you so much for taking the time to review our home. Your kind words are appreciated by the whole team.
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Review from Carolyn S (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely smalle homely care home my mum has been treated with care and dignity.
The rooms are good and you can make them home from home which we like.
Food is good always smells amazing when visiting.
Lots of different entertainment provided.
All staff/management etc are very approachable
Reply from Clare Cogan Turner, Communications at Baytree CourtThank you for your kind review of Baytree Court. We're delighted to hear that your mum is being treated with the care and dignity she deserves and that the home feels warm and homely for both residents and families. It's also lovely to know you enjoy the food, activities, and that our team are approachable and supportive. Your feedback means a great deal to us and to the whole team at Baytree Court.
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Review from Linda D (Daughter-in-law of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law has been in Baytree Court for 2yrs. The staff are lovely, caring and helpful in all ways. The rooms are clean and every smells nice, which is good for a nursing home with so many residents.
Reply from Clare Cogan Turner, Communications at Baytree CourtThank you for your kind review. We're so pleased to hear that your father-in-law has been well cared for during his time at Baytree Court. Our team works hard to provide a clean, comfortable and welcoming environment, and it's wonderful to know their kindness and support have made a positive difference. Your feedback means a great deal to us.
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Review from Paul J (Husband of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I viewed several Residential Care Homes in the Scunthorpe area. I was looking for a care home which was big enough to have the facilities required but not so big as to loose the personal touch. I turned up without appointment at each care home so that I could assess them as is. I made a point of talking
to managers carers and ancillary staff at each care home.Some care homes felt to be soulless and seemed to lack empathy for the residents. I made a short list then decided that Bay Tree Court Residential home was only care home which ticked all the boxes.
All the staff at Bay Tree seem to be happy in their work and totally commited the the welfare of the residents. They are so attentive. The staff worked so hard to help my wife settle in to her new surroundings. Cook has been very happy to cater for my wife's vegetarian diet. Bay Tree House have taken a lot of stress off my shoulders.
Reply from Clare Cogan Turner, Communications at Baytree CourtThank you for taking the time to share your experience of Baytree Court Care Home. We know how important it is to find a care home that offers both excellent facilities and a genuine personal touch, so it means a great deal that you knew we were the right choice for your wife.
We're especially pleased to hear that our team made such a positive impression when you visited and that their warmth, attentiveness and commitment stood out to you. Supporting your wife to settle in comfortably, including catering for her vegetarian diet, is exactly the kind of personalised care we strive to provide every day.
Thank you for trusting Baytree Court with her care. We're so glad we've been able to ease some of the stress during what can be a very difficult time.
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Review from Gina L (Granddaughter of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
An exceptional facility!
The staff are incredible- so diligent, thoughtful and caring. My Grandad has been here since July 2025 and his experience has been excellent so far. All team members- be it carers, catering, maintenance, management- know the residents well and treat them with respect and kindness
at every turn. Myself and my family are so grateful for the care my Grandad receives- thank you Baytree!
Reply from Clare Cogan Turner, Communications at Baytree CourtThank you so much for your wonderful review of Baytree Court Care Home.
It truly means a great deal to our whole team to hear that your Grandad has had such a positive experience since moving in July 2025. We are incredibly proud of our carers, catering, maintenance and management colleagues who work so hard to ensure every resident is known as an individual and treated with the respect, dignity and kindness they deserve.
We're delighted that your family feel reassured and supported, and we are very grateful for your kind words. Thank you for placing your trust in Baytree Court - it is a privilege to care for your Grandad.
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Review from Anne M (Daughter of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my Dad receives is absolutely excellent - all of the staff go to great lengths to make sure all of his needs are met and their kindness and care for him is just wonderful.
They are always cheerful, have really taken the time to get to know him, and clearly want to do all they can to make him
happy.
Nothing is too much trouble; and he is treated with the utmost dignity at all times,
They take great care of making sure he is comfortable, help him to keep taking pride in his appearance, and always find time to chat with him however busy they are.
The food is really beautiful, plentiful and interesting with lots of home made goodies and little treats which go down very well.
As a family we are made welcome at all times; and we have all been touched beyond measure at the care my Dad receives - and also the support given to us.
I can't praise the staff at Baytree high enough, or say how very much all they do is appreciated by my Dad, myself and my family. Huge thanks to everyone.
Reply from Clare Cogan Turner, Communications at Baytree CourtThank you for placing your trust in Baytree Court and for taking the time to share your experience. Your incredibly kind words are greatly appreciated.
It truly means a great deal to our whole team to know that the care and support we are so proud of has made a big difference to you and your family and your comments about the warmth of our staff, the welcoming atmosphere and the quality of the home-cooked food will be shared with everyone. Thank you.
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Review from Johanne P (Daughter of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We never wanted mum to go into a home but after breaking her hip and never regaining mobility we had no choice. From our first visit to Bay tree court it felt different to other care homes, it felt homely and the residents we saw looked happy. All the girls are so good and do actually care.For the last
7 months we have felt confident mum was cared for and safe. All the staff were excellent especially Lucy, Tracy, Harley, Bev and Victoria, and Leanne who sat with mum when she passed away. I can't recommend Bay tree court enough, all the staff were lovely to mum and spent time with her. Thank you
Reply from Clare Cogan Turner, Communications at Baytree CourtThank you so much for taking the time to share this personal feedback. We know how difficult the decision was for your family, and we are honoured that Baytree Court felt like the right place for your mum.
Your words about the team, especially the compassion shown at the end will be shared with them all and will mean more than you know.
Thank you for trusting us with your mum's care - it was our privilege.
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Review from Graham C (Son of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Baytree Court after some time in hospital. The home has been absolutely top notch. The atmosphere there is very friendly and helpful and the staff are to a person excellent. My mum has improved significantly since being cared for there and I am extremely appreciative of their efforts.
The home is run very well by the new manager and she has been very helpful throughout my mum's transition there. I very seldom do reviews but would absolutely recommend Baytree.
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words, and taking the time to leave a review.
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Review from J D (Niece of Resident) published on 28 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home needs a manager to 'take the reigns' and address a few domestic issues. I understand this has now been addressed.
The activities organiser is an absolute gem and consistently goes over and above what she is required to do. Some of the care staff take advantage of this and leave her to do what,
in effect, is their job.
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Review from Diane R (Daughter of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find Baytree Court a warm and friendly environment. The staff are caring and make you feel welcome. Any queries are dealt with professionally.
The residents are encouraged to attend activities and socialise. All special occasions (birthdays, Easter, Mother's Day) are celebrated.
Complaints are acted
on immediately.
The premises are cleaned regularly.
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words and taking the time to leave a review - it is always appreciated.
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Review from M M (Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have left Baytree Court after being a resident for four months. Initially, after being in hospital, I required TLC but realised I am too active for permanent residence. The staff here are excellent, caring and professional in their approach to residents, they make an excellent team, doing each other's
job if there is a gap.
My hesitation in giving 'good' for overall experience was the food, which I found to be bland and repetitive (I must be fair in saying that most other residents enjoyed the food).
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words and taking the time to leave a review.
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Review from Christine M (Daughter-in-law of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in care for two years now, and in this time, she has been looked after to a high standard. She is kept very clean, with two baths a week and strip washes in between. The carers are amazing, so patient and hardworking. The food is of a good standard, and the residents have lots
of activities, including external singers and musicians. She continues to be very happy and healthy.
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words and for taking the time to leave a review.
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Review from Lynda R (Daughter of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Baytree Court are kind and caring and although busy, always have time to discuss any concerns.
The food is excellent.
Home is clean and well-maintained.
I can leave Mum there knowing she is being well cared for.
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words and for taking the time to leave a review.
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Review from J M (Daughter of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, Baytree Court is an excellent care home. There have been a few minor issues over the past few months, mainly due to a shortage of staff and a lack of communication. Agency staff are being used more often, this creates problems as they don't know the residents and their particular individual
needs. The staff work extremely hard but do not have any time to take extra time with residents as they are rushing to care for the next resident.
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words and for taking the time to leave a review.
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Review from Patricia K (Resident) published on 15 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly aunt moved into Baytree a few years ago, she is now 102! The carers are lovely, she always says they are so kind. She is bedridden now but looked after so well. The home has a lovely atmosphere and is very clean, staff are welcoming and pleasant, lots of activities for the residents that
can do them. Highly recommend Baytree Court!
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words and for taking the time to leave a review.
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Review from Helen W (Daughter-in-law of Resident) published on 24 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family could not have asked for more compassionate caring for our late dad/dad-in-law.
Each member of staff is an asset to Baytree, nothing was too much trouble.
The rooms are beautifully decorated and furnished.
The home-cooked food is outstanding and nothing is too much trouble.
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words and taking the time to leave a review.
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Review from Janet W (Daughter-in-law of Resident) published on 23 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the care given to my mother-in-law. The staff go above and beyond to ensure that residents are looked after, entertained and made happy. Well done to them all. Couldn't wish for a better place for her.
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words and for taking the time to leave a review.
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Review from Shirley F (Wife of Resident) published on 10 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has dementia and has been in respite care in Baytree Court a number of times. He really likes going there and is very well looked after.
Reply from Stella Brackenbury, Service Manager at Baytree CourtThank you for your kind words and for taking the time to leave a review.
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Current Review Score: 9.7 (9.654)

Overview of Review Score

The Review Score of 9.7 (9.654) out of 10 for Baytree Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.729 for Baytree Court is calculated as follows: ( (154 Excellents x 5) + (43 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 203 Ratings = 4.729
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Baytree Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Clare

Clare Maddern

Job Title: Interim Service Manager Joined: 2016

Clare has worked at Baytree Court for almost 20 years, having started her career in care here in 2006 as a Bank Care Assistant. She later took on a permanent role and progressed to Senior Care Assistant in 2016, before becoming Deputy Manager in December 2024. Since November 2025, she has been Interim Service Manager, continuing her long-standing commitment to the home.


Clare has grown her career within Baytree Court and understands the home from the ground up. She holds an NVQ Level 2 and a BTEC Level 5 HND Diploma in Health and Social Care.


She has a particular passion for supporting end-of-life care and previously held the role of End of Life Champion within the home. Clare believes it is a privilege to support residents and families during this important stage of life and is committed to ensuring comfort, dignity and compassion are always prioritised.


Clare is proud of Baytree Court’s strong, supportive team, with many staff members having worked there for over a decade and of the friendly, family atmosphere that residents and visitors often comment on.

Frequently Asked Questions about Baytree Court

What types of Care is Baytree Court registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Baytree Court have?

There are 34 Single Rooms.

What are the Facilities & Services at Baytree Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Baytree Court to the centre of Scunthorpe?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Baytree Court to verify any information. View our terms and conditions. Baytree Court has an Enhanced Service - more info.