9.4
Group Review Score
(the average from all locations with a review score)
Care Homes Owned by The Holmes Care (Group) Ltd
Celebrating over 42 years in the care industry, Holmes Care Group is an award-winning family run care group, founded in 1982. The Group started with one home and today employs over 1500 people across 23 services around the UK. From the Head Office in Upminster, Essex, the company strives to ensure the best standards of care across their range of services in the United Kingdom.
Their purpose is to enrich the lives of residents and their families, employees and local communities and in turn provide outstanding care and support.
Each of the 23 services leads with their own character because they appreciate that everyone is unique and requires individualised attention. Staff always strive for excellence in everything they do and employees work together as a team to provide a fantastic service.
The Holmes Care (Group) Ltd Locations (23)
- Browse 23 Care Homes and Adult Day Care Centres owned by The Holmes Care (Group) Ltd
"My husband is a day care visitor to Bankview on a Saturday & Monday. I visited Bankview before applying for care and was impressed by the…"
Read all 37 reviews
Location Type
Adult Day Care Centre
Bankview Day Care Centre is a registered care facility, providing up to 25 day care spaces; the highly developed building is positioned within the grounds of Bankview Care Home, and as such free door ... Read more
"My mother has been a resident since November last year, and there has been no issues with her care. The home is bright and clean, and her…"
Read all 72 reviews
from £1,330 / week
90 Rooms
Location Type
Care Home
Beechwood Care Home is a purpose built, 89 bed, registered care facility providing general nursing care to people over the age of 65 and to those with dementia related conditions. The home also ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"Bankview House at Bankview Care Home has been a very positive experience in residential living for my mother, the facility is attractive…"
Read all 114 reviews
from £1,525 / week
65 Rooms
Location Type
Care Home
Bankview Care Home is a 65 bed registered care facility specialising in dementia care.
The home is positioned within large, peaceful, wooded grounds and is conveniently located within easy reach ... Read more
"My mum has been a resident at Willow House for just over a year now and is very settled and content at the home. I find staff friendly kind…"
Read all 22 reviews
from £2,075 / week
40 Rooms
Location Type
Care Home
Willow House Care Home, located in the charming coastal town of Cellardyke, Fife, provides a warm and welcoming environment for up to 40 residents. With spacious rooms, including three designed for ... Read more
"My mum lived at Grandholm Care Home for four years while living with dementia, and I cannot thank the team enough for the care, kindness,…"
Read all 62 reviews
from £2,023 / week
79 Rooms
Location Type
Care Home
Grandholm Care Home provides general nursing care for people over the age of 65 and to those with dementia-related conditions. The purpose-built home is equipped for 79 residents, and is located just ... Read more
"My mother is getting frail and often more confused. As a family we really apreciate the warmth and kindness shown to her and the support we…"
Read all 51 reviews
from £1,600 / week
60 Rooms
Location Type
Care Home
Heatherfield Nursing Home is a 61 bed registered care facility, located close to the M8 motorway between Edinburgh and Glasgow and enjoys scenic views of Bathgate, Ochil and Pentland Hills.
The ... Read more
"Lovely smalle homely care home my mum has been treated with care and dignity.
The rooms are good and you can make them home from home…"
Read all 59 reviews
from £1,234 / week
34 Rooms
Location Type
Care Home
Baytree Court is a friendly, welcoming home with a beautifully appointed lounge, and it’s own designated tea room where residents can enjoy home cooked meals and afternoon tea with family and ... Read more
"I am very happy for my father to be cared for at Preston House. The staff are all very friendly and helpful, they treat my dad with respect…"
Read all 51 reviews
from £2,019 / week
60 Rooms
Location Type
Care Home
Preston House Care Home, located in the heart of Glenrothes, Fife, is a warm and inviting home designed with comfort and care at its core. With 60 cosy bedrooms, Preston House provides a supportive ... Read more
"My mum has been a resident at Roselea House for 3-and-a-half years now. She is very happy in her new home. The manager and all the staff…"
Read all 20 reviews
from £1,469 / week
20 Rooms
Location Type
Care Home
Holmes Care specialist dementia care home in Cowdenbeath featured as a finalist in the Scottish Care National Care Home Awards in November 2012. Having won the Dementia Service category in 2011, ... Read more
"My mother of 99 years has been a resident in Three Towns for the past 9 months. The reduction in her faculties has continued over that time…"
Read all 49 reviews
from £1,381 / week
60 Rooms
Location Type
Care Home
Three Towns Care Home is located in the coastal town of Stevenston, benefiting from beautiful views of the Firth of Clyde, with easy access to Glasgow and Prestwick. This versatile care home welcomes ... Read more
Older Person CarePermanent Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Learning Disability Care
Mental Health Care
Fernlea House
19 Wallsgreen Road, Cardenden, Lochgelly KY5 0JF
"My mum has been in Fernlea for 17 months after being in a sheltered home and the care she has had there has been first class. The carers…"
Read all 23 reviews
from £882 / week
36 Rooms
Location Type
Care Home
Fernlea House Residential Care Home in Cardenden was originally built in the early 1900s, Fernlea House has undergone two major extensions since its conversion into a care home. Despite these ... Read more
"The staff in this home, as a visitor they make you feel most welcome. If you have got any questions, they are happy to help.…"
Read all 25 reviews
from £1,434 / week
40 Rooms
Location Type
Care Home
Camilla House Care Home provides a warm and supportive environment in the heart of Auchtertool, specialising in nursing care with a focus on end-of-life and palliative support. Every resident’s ... Read more
"Very good first impression on entering home, staff very attentive and friendly, no complaints at all.…"
Read all 72 reviews
from £1,582 / week
78 Rooms
Location Type
Care Home
Almond View is a purpose built, 78 bed registered care facility that provides nursing care to people over the age of 65.
The home sits alongside Almond Court and boasts a prominent position in ... Read more
"My mother was a resident within the “Larkfield family” from August 2024 until December 2025.
The love, care, friendship and devotion to…"
Read all 92 reviews
from £1,598 / week
90 Rooms
Location Type
Care Home
Larkfield View Care Home is situated in a fantastic location close to the town of Greenock and the picturesque Gourock seafront. The purpose-built home is equipped to provide nursing care to ... Read more
"Very welcoming and friendly staff who are caring and compassionate towards the residents. My uncle passed away
just a week after my aunt…"
Read all 11 reviews
from £1,232 / week
24 Rooms
Location Type
Care Home
Finavon Court is a purpose-built care home located in the Pitteuchar area of Glenrothes. Buses to the town’s centre and Kirkcaldy stop nearby make it easily accessible for visitors. There is also ... Read more
"I would 'what' to say about the care home. To start, I would like to say - the staff are very helpful and if I need anybody to talk to,…"
Read all 24 reviews
from £1,430 / week
60 Rooms
Location Type
Care Home
Hailed as a stunning example of a modern purpose built care home when it opened in 2005, Methven House continues to display a high level of both comfort and quality.
Methven House provides nursing ... Read more
"Amazing staff and great care and support - as a family we feel reassured that all care needs are fully met and that's so beneficial to us…"
Read all 60 reviews
from £1,571 / week
42 Rooms
Location Type
Care Home
Almond Court is a purpose-built care home in Drumchapel, Glasgow, which provides 24-hour nursing care for older people and for those with dementia related conditions. The service aims to enrich the ... Read more
"I would like to express my heartfelt gratitude to the management and all the staff at Alexander House for the exceptional care given to my…"
Read all 17 reviews
from £1,509 / week
40 Rooms
Location Type
Care Home
It’s the little touches and the people at Alexander House which make it a special place to live. Alexander House is a 40 bed, registered nursing care facility, with 4 double bedrooms available for ... Read more
"I can honestly say that this transition with my mum into here couldn't have gone any better. She is so well cared for in every way I could…"
Read all 14 reviews
from £1,773 / week
50 Rooms
Location Type
Care Home
Lomond View is situated on the edge of the tranquil and picturesque village of Falkland in Fife. With Falkland Hill as a backdrop and the Fife countryside all around the views from the building are ... Read more
"It was all very daunting and upsetting when we knew that Jim would have to go into a Nursing Home but we were fortunate there was space for…"
Read all 16 reviews
from £1,372 / week
40 Rooms
Location Type
Care Home
Nestled in the charming coastal town of Leven, Fife, Walton House Care Home offers a warm and inviting environment for up to 40 residents. With spacious rooms, including options for couples, Walton ... Read more
"On behalf of my family, I would like to extend our grateful and sincere gratitude to all the management and staff at Barrogil House for the…"
Read all 12 reviews
from £1,827 / week
40 Rooms
Location Type
Care Home
Barrogil House is a purpose built care home offering residential and nursing care to residents aged 65 and over. They have a specialist nursing care unit providing care for those with ... Read more
"Following a fall on Hogmanay my 87 year old father was taken into hospital and stayed there for about 2 weeks. After much discussion with…"
Read all 109 reviews
from £1,500 / week
85 Rooms
Location Type
Care Home
Craigielea is an 85 bed, purpose built, care facility that has been designed with the aim of creating an enjoyable, bright living space that supports residents in their day to day lives; and as such, ... Read more
"Have been visiting my mother in Craigie house for over two years she is very happy in the home which puts my mind at ease.
All staff are…"
Read all 7 reviews
from £1,224 / week
30 Rooms
Location Type
Care Home
Craigie House Residential Care Home is located in the village of Crossgates, sharing its grounds with Alexander House Nursing Home, both of which are now proudly owned by Holmes Care Group.
This ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Learning Disability Care
Mental Health Care
The Holmes Care (Group) Ltd Reviews (1019)
9.4
The Holmes Care (Group) Ltd has a Group Review Score of 9.4 (9.397) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Holmes Care (Group) Ltd must have a Review Score.
Overall Experience
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Date Published
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Reviewer Connection to The Holmes Care (Group) Ltd
from Mandi D (Daughter of Resident) published on 2 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Excellent small residential care home. Caring staff and well managed. The whole home is clean, well furnished and welcoming. Large ensuite rooms. A range of activities including some with local school/nursery. Nice garden that is safe and secure. Highly recommend to anyone looking for a residential
(not nursing) home for their relative.
Reply from Clare Cogan Turner, Communications at Finavon CourtThank you for your kind feedback about Finavon Court. We're proud of the warm, welcoming environment within our home and the high standards our team works hard to maintain each day. It's lovely to hear that the cleanliness, furnishings and spacious en-suite rooms have stood out to you, along with the variety of activities and connections we've built with the local community.
We're especially pleased that you would recommend us to others looking for residential care, and we truly appreciate you taking the time to share your experience.
from K G (Daughter of Resident) published on 1 April 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
I've noticed a really positive change in the home since the new manager started. There seems to be a real focus on improving the environment and making sure residents feel comfortable and well cared for. The atmosphere feels more organised, communication has improved, and the staff appear more supported
and motivated.
It's clear that the new management is working hard to make positive changes, and those efforts are starting to show. Small improvements in daily routines, cleanliness, and engagement with residents have made a noticeable difference. It's reassuring to see the home moving in such a positive direction.
Overall, it's encouraging to see the progress being made, and I hope the improvements continue. Thank you to the team for the care and effort you're putting In.
I would however like to see more activities being done with my mum. I do realise her dementia has affected her mobility, but this should not exclude her. It makes me smile seeing her picture on your social media page.
Reply from Clare Cogan Turner, Communications at Barrogil HouseThank you for your kind and thoughtful feedback - it means a lot to the team at Barrogil House. We're really pleased to hear you've noticed the positive changes in the home. Creating a comfortable, well-organised environment where residents feel supported and valued is so important to us, and it's wonderful to know this is coming through. It's also lovely to hear that seeing your mum on our social media brings a smile. Those moments of connection really matter. We appreciate your feedback around activities too. We'll share this with the team to ensure we continue finding ways to involve your mum in a way that suits her needs and abilities. Thank you again for your support and encouragement.
from Elizabeth W (Daughter of Resident) published on 30 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother is getting frail and often more confused. As a family we really apreciate the warmth and kindness shown to her and the support we are given. There is such a positive, happy atmopshere in Heatherfield. My mothers care is excellent. She is always smartly turned out and is involved with as many
activities as she wishes to join. Well done!
Reply from Clare Cogan Turner, Communications at HeatherfieldThank you for your kind words and for taking the time to share your experience. It means a great deal to know that the warmth, kindness and support provided by our team at Heatherfield are making a positive difference to both your mother and your family. We're proud to provide care that ensures your mother is always well turned out and supported to take part in the activities she enjoys, all within a happy and welcoming atmosphere. Your feedback is truly appreciated and will be shared with the team. Thank you again.
from M G (Daughter of Resident) published on 27 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum has been a resident at Roselea House for 3-and-a-half years now. She is very happy in her new home. The manager and all the staff are very approachable, professional and have a good relationship with the residents. There are plenty of activities for my mum to do and she really enjoys the bus
trips and going out in the community. The meals are excellent, catering for all needs. This is an excellent care home who take excellent care of my mum. I have no worries or concerns about her at Roselea House.
Reply from Clare Cogan Turner, Communications at Roselea HouseThank you for your kind feedback and for placing your trust in us over the past three and a half years. It means a great deal to know that your mum feels happy and at home at Roselea House.
We're pleased that our team's approachability and professionalism, along with the relationships they build with residents, have been recognised. It's also lovely to hear how much your mum enjoys the activities, outings and time in the local community, as well as the meals provided.
Thank you again for your recommendation and for sharing your experience - it truly means a lot to the whole team.
from A M (Niece of Resident) published on 25 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very good first impression on entering home, staff very attentive and friendly, no complaints at all.
Reply from Clare Cogan Turner, Communications at Almond ViewThank you for sharing your feedback. We're so pleased to hear that your first impression of Almond View was a positive one and that you found our team attentive and friendly. Creating a warm and welcoming environment is very important to us, so it's lovely to know this has been your experience.
from Francis G (Wife of Resident) published on 25 March 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I am happy with the service provided at Almond View but there's always room for improvement. Thanks to management and staff for all their hard work in looking after my husband Mark.
Reply from Clare Cogan Turner, Communications at Almond ViewThank you for your kind words and for taking the time to leave a review. We are grateful for your recognition of the hard work and dedication shown by our team at Almond View in caring for your husband. It means a great deal to know that you are happy with the service provided and we remain committed to continually enhancing the care and support we provide for all who live with us.
from H N (Niece of Resident) published on 25 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Very welcoming and friendly staff who are caring and compassionate towards the residents. My uncle passed away
just a week after my aunt moved into Finavon and the staff went above and beyond to try and help her to adjust and settle into her new surroundings and routine.
The home is always clean and
tidy and there are lots of activities going on for the residents if they choose to get involved.
I would highly recommend to anyone looking for a care home.
Reply from Clare Cogan Turner, Communications at Finavon CourtThank you for your kind words and for taking the time to share your experience. We truly appreciate you placing your trust in us during such a difficult time. It means a great deal to know that our team's care, compassion and support helped your aunt to settle into her new surroundings.
We're also pleased that the welcoming atmosphere, cleanliness of the home and range of activities have been recognised. Your recommendation is sincerely appreciated and will mean a lot to our team. Thank you.
from Angela B (Daughter-in-law of Resident) published on 23 March 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
Massive difference in past few weeks within the home. The staff are commenting how much a happier place the home is and it is noticeable when I visit my father in law.
There seems to be a lot more activities for the residents and more thought going into what activities are on offer
Management is also
seen more within the home and easily approachable.
Reply from Clare Cogan Turner, Communications at Barrogil HouseThank you for your lovely feedback about Barrogil House. We are so pleased you have noticed the positive changes within the home in recent weeks. Our team has been working hard to continue upgrading areas of the home, increase the range of activities on offer, and ensure residents and families know our staff are here to speak with them whenever needed. It means a great deal to hear that Barrogil House feels like a happier place for your father-in-law and for those visiting.
from W M (Daughter of Resident) published on 23 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I can honestly say that this transition with my mum into here couldn't have gone any better. She is so well cared for in every way I could ask for and hope for . The staff are truly amazing and can't do enough for mum and even offering to make me a cuppa when I come . Mums room is great and the one
I asked for she loves the view . She now thinks that's her home and the carers are lovely to her . Her moods can be challenging at times but the carers know how to take it and are magicians at sorting any situation. The personal touches are something else as every single one of the residents are well attended to and cared for . If I could give you 1000,s of stars I would put them in a basket and send them to you all . Xxx
Reply from Clare Cogan Turner, Communications at Lomond View Care HomeThank you so much for your incredibly kind words. We're truly grateful you've taken the time to share your experience of your mum's transition into Lomond View.
It means a great deal to know that she feels at home and is receiving the care, understanding and personal attention she deserves. Supporting residents with compassion, especially during more challenging moments, is something our team take great pride in, and your recognition of this means a lot to them.
We're also pleased that you and your mum are enjoying her room and the beautiful views we're so lucky to have here in Falkland, surrounded by such spectacular scenery - it really does help create a calm and homely environment.
Thank you again for your heartfelt feedback and for trusting us with your mum's care.
from Mark B (Son of Resident) published on 20 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Took mum in at the beginning of January and she soon settled in with the help of all of the wonderful staff and management, her room is very clean and spacious, the meals are all good with a nice choice every day.
Reply from Clare Cogan Turner, Communications at Baytree CourtThank you for your kind feedback. It's wonderful to know your mum settled in so quickly with the support of our team, and that this has been recognised. We're glad you've highlighted the comfort of her room and the quality and choice of meals on offer. We really appreciate you taking the time to share your experience.
from Lorna M (Daughter of Resident) published on 20 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother was a resident at Finavon for over 2 yrs up until mid January 2026. She was so well cared for and I cannot fault any of the staff. It is such a friendly and homely place and you are made to feel so welcome from the minute you walk in the door. Relatives are also treated with the same friendly
nature from all the staff and I feel that the residents are made to feel special. The home is clean and always tidy. There is always something going on for the residents to attend, if they wish.
I have said from the time my mum went into Finavon that this place is special and it really is, I cannot recommend this home and the staff highly enough. They are all stars
Reply from Clare Cogan Turner, Communications at Finavon CourtThank you for your very kind words. It means a great deal to us that the care, warmth and support we strive to provide at Finavon Court has been recognised by you and your family. We are proud to create a friendly, homely environment where both residents and their loved ones feel welcome and valued, and we're so pleased this was your experience. Your feedback will be shared with the whole team, who will truly appreciate your thoughtful comments.
from Irene W (Wife of Resident) published on 20 March 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My husband has settled in well and I am happy with the care he gets. His room is adequate and clean. He has to spend all his time in bed because of his condition. The bed clothes get changed regularly, as does the clothes he wears. There is music playing while I am visiting, which he enjoys. The music
helps to keep him calm. The staff look in often to reassure him. I am very happy for him to be there.
Reply from Clare Cogan Turner, Communications at Alexander HouseThank you for sharing your experience with us. We are so pleased to hear that your husband has settled well and that you are happy with the care he is receiving.
It's lovely to know that the little touches, such as the music and regular reassurance from the team, are helping to keep him comfortable and calm. Your kind words about our staff and the care provided will mean a great deal to everyone at Alexander House.
from Fiona C (Daughter of Resident) published on 20 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I would like to express my heartfelt gratitude to the management and all the staff at Alexander House for the exceptional care given to my mother during the last weeks of her life in your care. From the very beginning, we were reassured by how well run and organised the home is, led with professionalism
and compassion, creating a calm and supportive environment. Every member of staff showed remarkable kindness, understanding and dedication. They treated her with dignity and warmth. I will always be deeply grateful to you all and highly recommend this nursing home to anyone looking for a safe, professional, caring place for their loved ones.
Reply from Clare Cogan Turner, Communications at Alexander HouseThank you for taking the time to share such a lovely review. We are truly honoured to have cared for your mother during her final weeks, and it means a great deal to know that our team's compassion, professionalism and dedication made a difference at such an important time.
Your kind words about the dignity, warmth and support shown by the team will be shared with everyone at Alexander House. It was truly a privilege to care for your mother, and we are very grateful for your recommendation.
from Debs G (Daughter of Resident) published on 20 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum lived at Grandholm Care Home for four years while living with dementia, and I cannot thank the team enough for the care, kindness, and dignity they showed her throughout her time there.
From the beginning, the staff took the time to truly get to know her and made sure she felt safe, comfortable,
and valued every day. The manager leads with genuine compassion and has clearly built a wonderful team who care deeply about the residents.
What stood out most was the time staff spent with her each day - not just meeting her needs, but talking with her, engaging her socially, and making sure she never felt alone. The level of personal care, medical attentiveness, and social support was exceptional.
Knowing she was surrounded by such caring people gave our family real peace of mind. I would give Grandholm Care Home a 10 out of 10 for the outstanding care they provide.
Reply from Clare Cogan Turner, Communications at Grandholm Care HomeThank you for your kind words and for sharing your family's experience of Grandholm Care Home. It was truly our privilege to care for your mum over her years with us, and it means a great deal to know that the care, kindness and dignity shown to her gave your family real peace of mind. We are especially pleased that the time our team spent getting to know her, supporting her personally and socially, and helping her feel safe, comfortable and valued each day made such a difference. Your recognition of our manager and the whole team is very much appreciated, and we are grateful for your recommendation. Thank you.
from Colin W (Son of Resident) published on 18 March 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Excellent caring staff that are always happy to help. Room is always clean and tidy although it could do with a fresh coat of paint. The laundry could be done with a bit more care taken to it.
Reply from Clare Cogan Turner, Communications at Roselea HouseThank you for your feedback. We're pleased to hear that you find our team caring, helpful and that your room is kept clean and tidy. We appreciate your comments regarding the dcor and laundry, and will ensure these are reviewed with the team to see where improvements can be made. Your feedback is important in helping us maintain high standards across the home. If you ever have any future concerns, our Manager is always available and happy to help, so please don't hesitate to speak with her at any time. Thank you again.
from Carol R (Daughter of Resident) published on 18 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The staff made an incredibly difficult, emotional period of our lives so much more bearable. Every member of staff at Roselea were so welcoming, patient, kind and so supportive of not only dad, but all the family. Dad has settled so quickly into this nurturing, stimulating environment and it feels like
a "home from home" for him. Thank you to all the staff for getting that perfect balance of "caring for" while allowing for choice and freedom to still get out and about with friends and family.
Reply from Clare Cogan Turner, Communications at Roselea HouseThank you for your kind and thoughtful feedback. We're so pleased to hear that your dad has settled in well and that Roselea House has felt like a true home from home during what we understand can be a very emotional time. It means a great deal to know our team have been welcoming, patient and supportive, and that we've been able to strike the right balance between providing care and supporting independence. Your words will be shared with the whole team, who will be truly touched. Thank you.
from G B (Son of Resident) published on 18 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother (Jessie) has now been a resident at Roselea House for six months. During this time, we as a family have found all of the staff to be thoroughly professional, caring, friendly and attentive, not only to my mother's needs but also to the various family members as a whole. Every time I go in,
I know I will be met with a smile, called by my name, and given a full update on my mother's condition and what she has been up to. The facilities, meals, support and activities are excellent, and much praise must be given to Ruth and her team.
On a couple of occasions, I have had to attend the Care Home during the night due an incident with my mother and have always found the night shift staff to work to the same excellent level of care that your witness during the day.
We, as a family, could not wish for my mum to be in a better place at this stage in her life.
Reply from Clare Cogan Turner, Communications at Roselea HouseThank you for your very kind review and for sharing your family's experience at Roselea House. We are delighted to hear that your mother has settled well with us over the past six months, and that you have felt so supported by our team. A lot of thought goes into the care, communication, activities and welcoming atmosphere here at Roselea House so we are pleased to know they have given you reassurance. Your lovely words about Ruth and the team, including our night staff, will mean so much to everyone. Thank you again for your trust and support - it is a privilege to care for your mother and to support your family at this important stage in her life.
from Sheila B (Daughter of Resident) published on 17 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum has been a resident at Willow House for just over a year now and is very settled and content at the home. I find staff friendly kind and efficient - nothing is too much trouble for them. My mum is encouraged to participate in many and varied activities and to go on bus trips - all greatly enhanced
her quality of life. I have nothing but praise for Amanda and her team - they do a great job!
Reply from Clare Cogan Turner, Communications at Willow House Nursing HomeThank you for taking the time to share your kind feedback about Willow House. We are delighted to hear that your mum has settled in well and is content in her home. It's wonderful to know that our team's kindness, friendliness and support have made such a positive difference, and that the activities and outings have helped to enrich her quality of life. Your lovely comments will be shared with Amanda and the whole team - they will be very pleased to know their efforts are appreciated. Thank you.
from L F (Daughter of Resident) published on 17 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Bankview House at Bankview Care Home has been a very positive experience in residential living for my mother, the facility is attractive and well maintained. Her room is spacious and has a lovely view. Staff are friendly, attentive and professional. Guests are welcomed and staff always know where my
mother is - either at the lounge or in her room. This is reassuring. The family is kept updated on anything relevant, the administrator does an excellent job, also, and is extremely helpful.
Reply from Clare Cogan Turner, Communications at BankviewThank you for taking the time to share your experience. We are so pleased to hear that Bankview House has been such a positive place for your mother and that you feel reassured by the care and attention she receives. It is wonderful to know that the team's friendliness, professionalism and communication have made a difference, and that you feel welcomed when visiting. We also appreciate your kind words about the home itself and about our administrator, who will be delighted to know their support has been helpful. Thank you again for your thoughtful feedback.
from C S (Daughter of Resident) published on 17 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My dad has setted in great, plenty of activities for him can see updates on social media. They bring in entertainment. He has been on outings aswell.
Always made feel welcomed, staff are friendly and very helpful, meals are great as can see what he's having on that day with menu on table. Manager
is great speaks away and makes sure we are happy with the care my dad is getting as this is my dad's 2nd care home as had bad experience with first one, also any complaints are dealt with promptly
Reply from Clare Cogan Turner, Communications at BankviewThank you so much for your lovely feedback. We are delighted to hear that your dad has settled in so well at Bankview and that you have felt welcomed and reassured by the care he is receiving. It means a great deal to know that our activities, outings, entertainment, meals and social media updates have helped you stay connected to his daily life. We also really appreciate your kind words about our team and manager. After your family's previous experience, we are especially pleased that you feel supported, listened to and confident that any concerns are dealt with promptly. Thank you again for your trust in Bankview.
Frequently Asked Questions about The Holmes Care (Group) Ltd
Costs for care homes owned by The Holmes Care (Group) Ltd
Average costs per week for care homes owned by The Holmes Care (Group) Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by The Holmes Care (Group) Ltd, based on 22 out of 22 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£1,423
Residential Dementia Care
£1,386
Nursing Care
£1,621
Nursing Dementia Care
£1,629
All Care Types
£1,527
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does The Holmes Care (Group) Ltd own?
The Holmes Care (Group) Ltd own 22 Care Homes.
Which The Holmes Care (Group) Ltd Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Holmes Care (Group) Ltd to verify any information. View our terms and conditions.
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