Preston House

Alburne Park, Glenrothes KY7 5RB
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9.7 50 Reviews
  • Preston House, Glenrothes
Preston House Care Home, located in the heart of Glenrothes, Fife, is a warm and inviting home designed with comfort and care at its core. With 60 cosy bedrooms, Preston House provides a supportive environment where residents feel safe, valued, and truly at home.

Specialising in tailored care plans, the home offers expert support for a range of needs, including dementia, end-of-life, elderly, and Parkinsons care. Every detail is focused on delivering compassionate, personalised care in a welcoming setting.

Conveniently located just a mile from Glenrothes town centre and the bus station, Preston House enjoys easy access to local amenities and public transport. Its semi-rural setting offers a tranquil retreat while maintaining close connections to nearby towns like Kirkcaldy and Leven.

Preston House features a beautiful garden complete with a summer house, offering a peaceful outdoor space where residents can relax and enjoy the fresh air. The home also boasts Peggy’s Café, an onsite nail bar, and a hairdresser, providing residents with opportunities to unwind and feel pampered. Additionally, the home also offers a variety of activities tailored to residents’ interests. From wine and curry nights to trips to the zoo, museums, and parks, there’s always something to enjoy.

Dining at Preston House is also a highlight, with freshly prepared meals made daily. All dietary needs are catered for with care, and vegetables grown on-site add a personal and sustainable touch to mealtimes.

With a dedicated team, engaging activities, and focus on person-centred care, Preston House ensures that every resident feels valued and cared for.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Tracy Sayle (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2009
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Preston House is a purpose-built nursing home covering 3 floors and sitting on the outskirts of Glenrothes in Fife, with excellent access to regular bus services. Preston house has been designed with the aim of creating an enabling and engaging environment, that supports residents in day to day lives.

Preston House Reviews (50)

9.7

Preston House has a Review Score of 9.7 (9.746) out of 10, based on 28 reviews in the last 2 years.
Over all time Preston House has 50 reviews.

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Review from Louisa R (Daughter of Resident) published on 8 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy for my father to be cared for at Preston House. The staff are all very friendly and helpful, they treat my dad with respect and dignity and meet all his needs. If there are any issues I am always informed by the manager or staff. My dad is settled and happy. Keep up the good work.
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Review from A G (Daughter of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always approachable, friendly and helpful. I see that they are hardworking, show a caring and compassionate attitude for my mother.
The staff deserve an increase in their salary for the endless help they give my mother and for the other residents and their families.
When my mother was
able, she always looked forward to our resident entertainer who comes on a regular basis. She liked to sing with the microphone.
A very good experience of a care home which shows love for others.
Reply from Laura Poole, Communications at Preston House

Thank you so much for your review. We are touched by your kind words about our team and the care your mother receives at Preston House.It means a great deal to hear that our staff have made a positive impact through their compassion, dedication, and hard work. We're incredibly proud of them and will be sure to pass on your lovely comments - they will be deeply appreciated.

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Review from Yvonne B (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been residing in Preston House for a year now. Her health, and mobility has improved so much during this time, and is flourishing due to the dedication and care she receives. My Father was diagnosed with end stage kidney disease, , and wanted to be with his wife in his final weeks. Preston
made this happen. Again the dedication from the staff and Manager was second to none, and made his final weeks and days as comfortable as they could be. He was a complex man, with complex care needs, which the Care Home took in its stride. I cannot thank Preston House enough to allow them to be together til he passed. The Manager, and her team definitely care from the heart.
My mum continues to have the best care, in my opinion, and I never feel worried about the care provided to her. Thank you all from the bottom of my heart!
Reply from Laura Poole, Communications at Preston House

Thank you so much for your deeply touching and heartfelt words. It means the world to us to hear how much of a positive impact Preston House has had on both your Mother and Father. We are truly honored to have been able to support your father's wish to be with his beloved wife in his final weeks. It was our privilege, and we're so glad we could help provide comfort, dignity, and togetherness during such a meaningful time. Knowing that you felt supported and reassured throughout makes all the difference to our team. Thank you again.

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Review from Paulene H (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was a resident at Preston House for 5 years before she passed earlier in 2025. I live 500 miles away and my brother is in Australia. The level of respect, care and love received by my Mum meant gave us confidence that she was very well looked after. The Manager is tireless in ensuring the best
care for residents and her team are excellent. I felt so well supported, which was so important as I live so far away. I can't thank the team enough for everything they did for my Mum.
Reply from Clare Cogan Turner, Communications at Preston House

As well as being able to provide compassionate care to our residents we always want to enable family members to remain involved in their loved ones lives no matter where they are in the world. It was our privilege to have been part of your mum's journey for so long and we're so pleased that you also felt supported along the way. Thank you so much for sharing such kind feedback.

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Review from Gillian F (Wife of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband moved in five weeks ago, he has settled in well. Massively improved in mobility and independence, eating well and appears to enjoy activities. Very happy so far. Staff are very friendly and helpful.
If I had anything negative to comment on, from his point of view, he can't sit and watch
out the window anymore unless he went to the ground floor. Windows in his room and lounge on 2nd floor they are too high to sit and watch out, he used to love sitting by the window watching the birds and squirrels at home.
Reply from Clare Cogan Turner, Communications at Preston House

Thank you for your thoughtful feedback. We're so pleased to hear your husband has settled in well and is enjoying his meals, activities, and greater independence-it's lovely to know he's feeling happy and supported. We appreciate you sharing the point about the windows, and we understand how important it is for him to enjoy those simple pleasures like watching the birds. We'll certainly take this on board and explore ways to help him enjoy that again.

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Review from K B (Son-in-law of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Preston House is kept to the highest standard of cleanliness. The staff are very people-centred in dealing with residents and visitors. I take pleasure in knowing that the staff know at all times where my mother-in-law is, she is very mobile and likes to walk along the corridor to the communal area
and her room. The activity coordinators give the resident all their individual need.
Reply from Clare Cogan Turner, Communications at Preston House

Thank you for your kind feedback. It means a great deal to us to know that you feel confident in the care your mother-in-law receives and that the team's attentive and personalised approach is recognised. Thank you.

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Review from Gary C (Brother of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been a resident at Preston House for over 2 years. I live 500 miles away but never worry about him as I know he is well cared for and treated with dignity. The care he receives reflects his changing needs. I contact the home very regularly and feel very well supported myself.
Reply from Clare Cogan Turner, Communications at Preston House

Thank you for taking the time to share such thoughtful feedback. It's truly important to us that you feel confident in the care your brother receives, especially from such a distance, and we're so pleased to know you feel supported as well.

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Review from Angie M (Daughter of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Preston House is a truly superb care home. My mum had been a resident there for the past few years after coming from another care home which was terrible until she passed away at the start of April. She had a severe stroke in 2018 and was paralysed down one side so needed full time care of two people.
Her room was lovely and clean and the manager well what can I say.
She leads by example and is amazing at her job and all her staff were fantastic at looking after my mum.
I can see why they get good reports from the care Commision as they go above and beyond.
As my mum was entering her last few days the staff would sit with my mum as I couldn't
be there all the time as my husband also has had a stroke so I am his carer at home. I felt really upset that I felt I couldn't be with my mum at the end but the staff made sure she was not in pain and kept her settled and I will be forever grateful for that.
The manager again you and your staff are amazing !!!!
Reply from Clare Cogan Turner, Communications at Preston House

Thank you so much for your kind words. It was our privilege to care for your mum during her time at Preston House. Your generous feedback about the team and the care provided, especially in her final days, means a great deal to us and will be shared with everyone involved.

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Review from Jennifer B (Daughter of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Preston House for almost four years, and she is receiving
excellent care there. The staff are all extremely helpful and the positive attitude
of every single person who works there makes for great cohesion. Every one of them contributed to making my mum's hundredth birthday unforgettable.
A big thank you to the entertainment team.


A big thank you to the chef. My mum often comments on the excellent meals, and her birthday cake was amazing.


A big thank you to the gardener who has created such a beautiful environnent for the residents and their visitors to enjoy.


Don't change a single thing. Just continue doing what you do so well.

Reply from Clare Cogan Turner, Communications at Preston House

Thank you so much for your kind words. We feel truly honoured to have cared for your mum over the past four years, and it was a real privilege to help celebrate her incredible 100th birthday. Your appreciation means the world to every member of our team and we'll continue doing all we can to ensure Preston House is a warm, joyful home for your mum.

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Review from Aileen K (Daughter of Resident) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum moved into Preston House in August 2021 when, thankfully, the covid restrictions were lifting. I found it very stressful but the staff, especially the manager, settled her in so well. She had a lovely sunny room looking on to the beautiful garden. Her room was always clean and tidy. Sadly she
passed away last week but I want to thank every member of staff for the love and respect they gave her even when she was a challenge in the early days. She was quite a character. We will always be grateful that her last years were happy ones.
Reply from Clare Cogan Turner, Communications at Preston House

Thank you. Your words mean so much to our staff team who certainly miss your mum in the home. We feel so lucky to have got to know her over the years and it was our privilege to be able to care and support her.

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Review from T M (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came into Preston House 2 years in June and has inproved so much, she is happy, well, and very much cared for. All staff are so friendly and caring nothing is a problem to any of them, and the manager keeps everyone in line, she is strict but in a good way, if you have a problem or concern, she
is on it straight away, (and that is the way it should be). Its been very hard for me to except mum being in a home, but it was the best thing for mum and thats what matter, so glad she is at Preston and I no she is happy and safe.
Reply from Clare Cogan Turner, Communications at Preston House

Thank you for taking the time to leave such a lovely review which means so much our team at Preston House. Our aim is always to provide the highest levels of care and support therefore we are delighted to hear of your positive experience which has enabled your mum to feel 'happy and safe'.

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Review from M T (Sister of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and management are considerate and responsive to my relatives changing needs. Based on my relatives medical needs they provide expert care and nursing.
Reply from Emily Nash, Administrator at Preston House

Thank you for your kind words, and taking the time to leave a review.

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Review from J S (Husband of Resident) assisted by family/friend published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has a good sized ensuite room with plenty space for visitors. The staff are welcoming and approachable and have a good understanding of my wifes needs. The level of care and support is good and there is a homely feel to the environment. There are trips out and celebrations days that are well-planned
and good fun for everyone.
Reply from Emily Nash, Administrator at Preston House

Thank you for your kind words, and taking the time to leave a review - it is much appreciated.

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Review from G S (Granddaughter of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always enjoy visiting my gran at the home. I often bring my dog and he is always made welcome but the residents and staff. My gran loves it here as she "gets her washing done and all her meals". There is always someone about if we have any questions or need some help.
Reply from Emily Nash, Administrator at Preston House

Thank you for your kind words, and taking the time to leave a review.

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Review from Martha R (Resident) published on 13 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I communicate well with the carers. They treat me with respect and talk to me, not down to me, that is good. They listen if you have any problems and try to help and sort them out.
Reply from Emily Nash, Administrator at Preston House

Thank you for your kind words, and taking the time to leave a review - it is much appreciated.

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Review from Ruby H (Sister of Resident) published on 12 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother became a resident in Preston House in May 2024. The building and individual rooms are attractive, well-maintained and very clean. The grounds are beautiful and offer lovely outside seating areas. Staff are friendly and nothing seems too much bother for them. The nursing staff are knowledgeable
and always discuss any changes to the care plan to ensure that relatives are kept well informed. I have seen a remarkable change in aspects of my brother's well-being due to the attention given to meet his specific needs. The manager maintains a very visible profile on the site. She is approachable and has good knowledge of the residents and their families. There is a wide range of activities available for residents. In conclusion, Preston House staff go the extra mile and give me confidence that my brother is being well looked after and his needs are being well met- A big thank you to all who contribute to his care.
Reply from Emily Nash, Administrator at Preston House

Thank you for your kind words and taking the time to leave a review.

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Review from Georgina C (Wife of Resident) published on 26 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wrote a review for Preston House in April 2023 shortly after my husband moved in, saying how happy I was that I had chosen this Care Home and I feel exactly the same some 16 months later.
The rooms and public areas are kept beautifully clean and tidy. There is also a really pretty garden area where
residents and their friends and family can sit out. The food looked very tasty with a selection of dishes for each meal. There was also tea and coffee with biscuits and cakes served regularly. There are a number of activities planned for the residents - crafts, day trips and concerts.
What makes this Home so special however is the manager and all the lovely staff who were so helpful, kind and patient and looked after my husband so well during his time in Preston House, especially so in his final days. Towards the end, someone would sit with him so he was never alone. That was very comforting for me and I can never thank them enough.
I would certainly highly recommend Preston House.
Reply from Emily Nash, Administrator at Preston House

Thank you for your kind words and for taking the time to leave a review!

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Review from J D (Friend of Resident) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting my friend with his wife on a few occasions I always found him in excellent care. Very friendly and professional staff at the time of my friend's death. He was treated with great care and dignity also his wife was cared for at a very difficult time. I would recommend Preston House.
Reply from Emily Nash, Administrator at Preston House

Thank you for your kind words and taking the time to leave a review!

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Review from Anne B (Daughter of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
The staff need more training on how to handle a service user with complex needs. Simple measures like talking to them and not down to them. Listening and not talking over them. Not getting into their personal space. Too many agency staff who don't know the specific needs, e.g. my mum only had top teeth
and no one knew this and gave her inedible food. The nurse in charge needs training in communicating with family to show empathy and not anger or arrogance. Kicking my mum out after 9 days shows they don't have the skills in this home to look after anyone. Since this have heard so many bad stories about this home.
Reply from Emily Nash, Administrator at Preston House

I am sorry to learn of your unhappiness and naturally what you have raised is of concern. If you would like to discuss your and your loved one's experience in the home please do not hesitate to get in touch with me at preston.manager@holmes-care.co.uk

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Review from R T (Brother of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The entrance to Preston House is excellent. Information board with notice of events sure to take place and updates on relevant issues etc. Locked inside door operated from reception and signing in on entry, makes for a good feeling of security. The pleasant fresh smell on entry and always a welcome
greeting from staff. The home looks and feels warm, clean and friendly. Our relative's needs are well taken care of and for that, we are 100% thankful. The outside garden area is well laid out and cared for, good, secure and nice place to sit and enjoy good weather when visiting.
Reply from Emily Nash, Administrator at Preston House

Thank you for your kind words, and for taking the time to leave a review.

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Current Review Score: 9.7 (9.746)

Overview of Review Score

The Review Score of 9.7 (9.746) out of 10 for Preston House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.746 for Preston House is calculated as follows: ( (274 Excellents x 5) + (41 Goods x 4) + (8 Satisfactorys x 3) + (5 Poors x 2) + (3 Very Poors x 1) ) ÷ 331 Ratings = 4.746
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Preston House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 29 Aug 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Good (4)
How good is our setting?
Very good (5)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Tracy

Tracy Sayle

Job Title: Service Manager Joined: 2018

Tracy has been a Manager at Preston House since 2018 she has been a Manager in the care sector for the Elderly since 2008 , and also has a vast amount of experience in caring for elderly people. Tracy also holds a diploma in Social Services and Health care.

Frequently Asked Questions about Preston House

What types of Care is Preston House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Preston House have?

There are 60 Single Rooms.

What are the Facilities & Services at Preston House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Preston House to the centre of Glenrothes?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Preston House to verify any information. View our terms and conditions. Preston House has an Enhanced Service - more info.