Preston House

Alburne Park, Glenrothes KY7 5RB
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9.7 50 Reviews
  • Preston House, Glenrothes
Preston House Care Home, located in the heart of Glenrothes, Fife, is a warm and inviting home designed with comfort and care at its core. With 60 cosy bedrooms, Preston House provides a supportive environment where residents feel safe, valued, and truly at home.

Specialising in tailored care plans, the home offers expert support for a range of needs, including dementia, end-of-life, elderly, and Parkinsons care. Every detail is focused on delivering compassionate, personalised care in a welcoming setting.

Conveniently located just a mile from Glenrothes town centre and the bus station, Preston House enjoys easy access to local amenities and public transport. Its semi-rural setting offers a tranquil retreat while maintaining close connections to nearby towns like Kirkcaldy and Leven.

Preston House features a beautiful garden complete with a summer house, offering a peaceful outdoor space where residents can relax and enjoy the fresh air. The home also boasts Peggy’s Café, an onsite nail bar, and a hairdresser, providing residents with opportunities to unwind and feel pampered. Additionally, the home also offers a variety of activities tailored to residents’ interests. From wine and curry nights to trips to the zoo, museums, and parks, there’s always something to enjoy.

Dining at Preston House is also a highlight, with freshly prepared meals made daily. All dietary needs are catered for with care, and vegetables grown on-site add a personal and sustainable touch to mealtimes.

With a dedicated team, engaging activities, and focus on person-centred care, Preston House ensures that every resident feels valued and cared for.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Tracy Sayle (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2009
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Preston House is a purpose-built nursing home covering 3 floors and sitting on the outskirts of Glenrothes in Fife, with excellent access to regular bus services. Preston house has been designed with the aim of creating an enabling and engaging environment, that supports residents in day to day lives.

Preston House Reviews (50)

9.7

Preston House has a Review Score of 9.7 (9.746) out of 10, based on 28 reviews in the last 2 years.
Over all time Preston House has 50 reviews.

Overall Experience
  • 40
  • 9
  • 0
  • 1
  • 0
Date Published
  • 50
  • 12
  • 15
  • 28
  • 22
Reviewer Connection to Preston House
  • 20
  • 8
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 50, showing 41-50
Review from P T (Daughter of Resident) published on 21 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is well cared for and staff are amazing we as a family can't fault the care, staff make us feel so welcome and nothing is a bother to them. My mum is settled and happy there. The manager and her staff are so approachable and during lockdown did an excellent job of keeping COVID out.
Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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Review from A W (Daughter-in-law of Resident) published on 14 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The most excellent care is given. Staff go out of their way to help and are really interested in the residents. This is the best care home I have ever experienced. I would highly recommend it to anyone worried about their loved ones entering care.
Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review from M W (Son of Resident) published on 14 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident in Preston House for over two years. The management and staff helped to allay any worries the family had regarding my mum moving in. I'm more than happy with her care, Preston House is always clean and there's a good feeling to the whole place.
Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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  • Safety / Security
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Review from C M (Daughter of Resident) published on 14 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and attention given to both residents and family is amazing. The team at Preston House are very supportive and nothing is too much trouble. We know that Mum is safe and looked after by people who really care.
Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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Review from C B (Daughter of Resident) published on 14 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been extremely well looked after since her entering Preston House. All the staff are very kind and pleasant. Good standards of cleanliness. We would recommend this care home to anyone.
Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and taking the time to leave a review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L R (Stepdaughter of Resident) published on 10 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy that my stepfather is using this care home (Preston House) whilst still being able to communicate with his dementia. He tells me he is very happy here. There was an incident regarding his dignity on one occasion. When confronting the senior staff and management, this was dealt with immediately
so therefore quickly resolved. I am happy enough with his care staff overall and if there are any issues regarding his welfare, I am contacted directly.
Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and taking the time to leave a review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C E (Son of Resident) published on 10 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been extremely well looked after while she has been here. This has made her adjustment to the care home much easier for her and the family alike. She is very happy here and her time is very well spent during the day, ensuring she is kept busy.
Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and taking the time to leave a review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L D (Husband of Resident) published on 23 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found that all services provided are of the highest quality and I find no reason to complain.
Reply from Jade Jeffrey, Marketing at Preston House

Thank you for your kind words and taking the time to leave a review.

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  • Care / Support
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  • Treated with Dignity
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Review from I S (Sister of Resident) published on 23 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think the staff are very helpful.
Reply from Tracey Sayle, Home Manager at Preston House

Thank you for your kind words and taking the time to leave a review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C H (Grandfather of Resident) published on 22 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Preston House is very welcoming, clean and spacious, the staff are very friendly and approachable. I felt my grandad received the best care he was a very proud man and he said himself he was grateful for the care he received, nothing was a bother for the staff.
Reply from Tracy, Home Manager at Preston House

Thank you for your kind words and for taking the time to write a review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.746)

Overview of Review Score

The Review Score of 9.7 (9.746) out of 10 for Preston House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.746 for Preston House is calculated as follows: ( (274 Excellents x 5) + (41 Goods x 4) + (8 Satisfactorys x 3) + (5 Poors x 2) + (3 Very Poors x 1) ) ÷ 331 Ratings = 4.746
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Preston House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 29 Aug 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Good (4)
How good is our setting?
Very good (5)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Tracy

Tracy Sayle

Job Title: Service Manager Joined: 2018

Tracy has been a Manager at Preston House since 2018 she has been a Manager in the care sector for the Elderly since 2008 , and also has a vast amount of experience in caring for elderly people. Tracy also holds a diploma in Social Services and Health care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Preston House to verify any information. View our terms and conditions. Preston House has an Enhanced Service - more info.