Preston House

Alburne Park, Glenrothes KY7 5RB
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9.7 50 Reviews
  • Preston House, Glenrothes
Preston House Care Home, located in the heart of Glenrothes, Fife, is a warm and inviting home designed with comfort and care at its core. With 60 cosy bedrooms, Preston House provides a supportive environment where residents feel safe, valued, and truly at home.

Specialising in tailored care plans, the home offers expert support for a range of needs, including dementia, end-of-life, elderly, and Parkinsons care. Every detail is focused on delivering compassionate, personalised care in a welcoming setting.

Conveniently located just a mile from Glenrothes town centre and the bus station, Preston House enjoys easy access to local amenities and public transport. Its semi-rural setting offers a tranquil retreat while maintaining close connections to nearby towns like Kirkcaldy and Leven.

Preston House features a beautiful garden complete with a summer house, offering a peaceful outdoor space where residents can relax and enjoy the fresh air. The home also boasts Peggy’s Café, an onsite nail bar, and a hairdresser, providing residents with opportunities to unwind and feel pampered. Additionally, the home also offers a variety of activities tailored to residents’ interests. From wine and curry nights to trips to the zoo, museums, and parks, there’s always something to enjoy.

Dining at Preston House is also a highlight, with freshly prepared meals made daily. All dietary needs are catered for with care, and vegetables grown on-site add a personal and sustainable touch to mealtimes.

With a dedicated team, engaging activities, and focus on person-centred care, Preston House ensures that every resident feels valued and cared for.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Tracy Sayle (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2009
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Preston House is a purpose-built nursing home covering 3 floors and sitting on the outskirts of Glenrothes in Fife, with excellent access to regular bus services. Preston house has been designed with the aim of creating an enabling and engaging environment, that supports residents in day to day lives.

Preston House Reviews (50)

9.7

Preston House has a Review Score of 9.7 (9.746) out of 10, based on 28 reviews in the last 2 years.
Over all time Preston House has 50 reviews.

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Review from Johnny C (Son of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of nursing and care at Preston House is fantastic. There is a real feeling of a Preston House family that we, as residents' children, feel we are part of.
Everyone from the kitchen to the cleaners to the carers, nurses, and managers loves looking after their residents, and the love they have
for them is quite simply wonderful. They are also supportive, informative and caring for all the resident's family and friends.
This isn’t just a job for these guys. They truly go above and beyond. In one recent example, nurses would not finish their shift until our mother was stabilised and comfortable, even though the next shift had started.
Reply from Emily Nash, Administrator at Preston House

Thank you for your kind words and for taking the time to leave a review!

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Review from Denise J (Daughter of Resident) published on 3 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Preston House is truly a wonderful loving and caring home, a home in every sense of the word. Our dad moved to Preston in mid-August 2023 for end-of-life care. With the loving care he received from day 1, he improved slightly, affording us more time with Dad these last few months. Sadly, he passed away
in December 2023. The amazing staff were extremely caring and compassionate towards our dad and us, his family. In his last week, we sat with Dad by day. Overnight he was never alone, staff took turns to sit with him, including the care home manager. The compassionate leadership provided by the care home manager is woven throughout the wonderful caring team she has recruited. From a warm welcoming reception team to all the carers, housekeepers and nurses, every one of them contributed to creating a culture of one big family. We will be forever grateful to the team at the beautiful Preston House. What a gem of a place in the Care Home sector! We cannot recommend Preston House highly enough.
Reply from Emily Nash, Administrator at Preston House

Thank you for your kind words, and taking the time to leave a review!

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Review from Karen M (Friend of Resident) published on 19 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A dear family friend has lived at Preston House since March 2020 (just as lockdown started). Visiting during the pandemic was obviously stressful for all concerned but it’s now a joy to visit and see it functioning to its full potential. It's great to be able just to pop in and not have to pre-book
a slot. The staff are wonderful and always welcoming. My dear friend is not just well cared for and treated with respect but is surrounded by love. The home is clean and tidy as is my friend's room but so is her wardrobe ie. behind closed doors. Her family do not live nearby so it is a great comfort to them and her friends that she’s not only safe but loved. Cannot speak highly enough of Preston House.
Reply from Emily Nash, Administrator at Preston House

Thank you for your kind words, and taking the time to leave a review!

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Review from Audrey K (Daughter of Resident) published on 30 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been impressed immensely with every amenity offered by Preston House. First impressions mean a lot and the cleanliness and freshness were apparent from our first step over the threshold, this along with the friendly welcome in the reception area put us instantly at ease and convinced us we had
made the perfect choice of residence for our mother. The staff, from the manager down, take the meaning of care to the highest level, friendly, considerate, understanding and professional in all they do. The bedrooms are large, bright and airy with a cosy, comfortable feel to them. The food on offer is of the very highest quality, freshly cooked, with a varied menu, obviously put together to suit the needs and tastes of the diverse appetites of the many residents. When I first saw a daily menu I was sorely tempted to sign myself in. We would be hard-pressed to find a fault here and would recommend Preston House to anyone seeking care for a loved one.
Reply from Emily Nash, Administrator at Preston House

Thank you for your kind words, and taking the time to leave a review.

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  • Treated with Dignity
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Review from William E (Son of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was resident at Preston House for almost 4 years and in spite of her increasing debility, it was hugely reassuring to know that she was in such a caring environment. The staff became much more than merely personnel, they became friends and we as immediate family took great comfort from the
care, friendship and professionalism they demonstrated on so many occasions. Any issues, minor or otherwise, could and were discussed in an atmosphere of friendly discourse to ensure the best outcome for our mother was always the prime objective and we have nothing but the greatest love and respect for them.
Reply from Emily Nash, Administrator at Preston House

Thank you for your kind words and taking the time to leave a review!

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Review from Andy G (Son of Resident) published on 1 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am in love with this care home, my dad is a resident in Preston House and the staff are the best, knowing your parent is in the best of hands and the attention to detail is spot on, he gets his medicine on time he is changed several times a day if he spills his food. They all take extra care of him
and run after him and make him countless cups of tea, the day trips are great also and the way they speak to him like they are all relatives to him. I cannot speak highly enough of the manager to the receptionists the carers and the nurses all take great care of him, it's warming to know that when you leave he is in the best of hands. I love my dad and I love the staff that look after him at Preston House Care Home in Glenrothes just as much, absolutely great at their jobs.
Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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Review from Babs S (Stepdaughter of Resident) published on 19 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepmum has been in Preston House since May this year and she couldn't be looked after any better anywhere else. The home is very secure and very clean. The staff are brilliant and well clued up in their jobs and have plenty of compassion and empathy. Thank you so much to all the staff for all the
hard work you carry out every day.
Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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Review from Pamela W (Daughter of Resident) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum who has Alzheimer's has been in Preston House for over three years. Throughout this time the care she has been given has been excellent. Dementia is such a cruel condition and it's difficult for family to see its effects on their loved ones. Preston House staff are patient, caring and compassionate
and treat everyone with respect. They also take time to build relationships not only with those in their care but also with family members and for this I will always be grateful.
Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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Review from Gillian A (Daughter of Resident) published on 28 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was a resident in Preston House for four years and was treated with dignity and respect by all the staff. He passed away peacefully in April and the care and kindness shown towards him and the family was second to none. The manager and her team went above and beyond to ensure he was comfortable
and well looked after at all times but particularly when he was receiving end-of-life care. In his last few days, he was treated like he was one of their own with some of the staff coming in even when they were off duty to support him, the family and help out the rest of the team. We strongly believe that our dad wouldn’t have had better care anywhere else. We were always provided with regular updates on his care and the nursing staff kept us informed of any issues that required involvement of the GP. The GP practice was also excellent and would always contact us to discuss any concerns or changes required to medication. I cannot recommend Preston House highly enough.
Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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Review from A F (Son of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As of day one, staff are very welcoming to my mother and made her at ease. The home is excellent, clean and overall, perfect.
Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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Review from Julie C (Daughter-in-law of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law is looked after very well and the care home is very clean and comfortable. Cares really care about Mum she is happy here. Lots of activities going on and the care home do well decorating the public areas when events are on.
Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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Review from Kenneth C (Son of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit the home regularly and find both the staff and environment to be consistently pleasant. My mother has been a resident since September 2022 and I have had no areas of concern.
Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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Review from N M (Granddaughter of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran arrived at Preston House in February 2023 after spending 14 weeks in hospital after a heart attack. She had deteriorated a lot in that time. Within 6 weeks of arriving at Preston House, she was a different woman. The care and attention Gran receives from all the staff on her floor at Preston
House is amazing. The staff are all friendly and professional and make Gran feel special. Nothing is too much for them. Gran talks fondly and has a special relationship with many. I was wary placing Gran in the care of others but I am more than happy with the care she is receiving - physical and emotional care. Following a recent fall Gran ended up back in hospital and the care there was poor compared to Preston House. Now she is back home she is being cared for properly again. Her care is personal and they look after her medical needs as well as her personal needs. Gran is happy here which says it all for me. The staff encourage independence to allow her to still feel in control. Family are always welcomed.
Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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Review from Hilary H (Daughter of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the manager of Preston House and her team highly enough for their care, professionalism and dedication to caring for their residents. They go above and beyond expectations making each resident feel special.
After many weeks in hospital, where my mother was in complete bed care, within
a day of being in Preston House Mum was sitting in a chair fully dressed. By the following day the in-house hairdresser had cut and styled her hair making her feel and look fantastic and by the next day she had her nails polished. The change in her appearance and feeling of well being was unbelievable.
Visitors are always made to feel welcome and like “one of the family”. Both Mum and our family were able to quickly build relationships with the care team leaving us content in the knowledge when we were not with Mum we knew she was in safe hands which is very important to us.
If you have a loved one in need of nursing care I would highly recommend Preston House.
Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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Review from Stephen H (Son of Resident) published on 17 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always felt confident my dad was being given the best of care. His room was always clean, tidy and organised. My dad was dressed in clean clothes and his hair and beard was maintained to the best of their ability (when Dad allowed it). He was a poor eater but the food offered was of good quality and
he was given regular hot drinks. The staff were amazing with him at end-of-life and I was overwhelmed by the genuine and sincere care given.
Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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Review from Mary Izatt C (Daughter of Resident) published on 7 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Her room is always clean and tidy. Staff are excellent and go above and beyond. Mother is well cared for. We found the manager/nursing and care staff very pleasant and caring and always keep us informed of any changes. Any concerns we are informed immediately. Mother seems very happy with her care
and I cannot thank the staff enough for all that they do for her.
Reply from Tracy Sayle, Service Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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Review from Ann M (Daughter of Resident) published on 29 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are always pleasant and courteous. They are happy to answer my questions and keep me informed of dad's progress and condition. They call me immediately if there are any concerns or need permission for action. He seems very happy with his care and likes the staff.
Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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Review from Sheila S (Wife of Resident) published on 17 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found the room clean, spacious and tidy. The staff could not do enough for both my husband and myself. They regularly phoned me to update me on my husband's condition.
We regret that my husband has to move from here as he likes the home and the staff. The move is purely for my convenience to make
it easier for me to visit. We can't praise the home and the staff enough.
Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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Review from M V (Niece of Resident) published on 18 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are amazing! Everyone is so kind and helpful and nothing is too much bother. My aunt has been made to feel very welcome and the standard of care provided is excellent. The rooms are immaculate and the beautiful gardens are the perfect place to sit and enjoy the sunshine. It is great to know
that there is regular activities planned to entertain residents and to keep them stimulated. I am very pleased with how quickly my aunt has felt at home here.
Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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Review from K M (Daughter of Resident) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found the staff to be friendly and organised. The standard of care for my father was outstanding. The home is very clean dad always told me he was very well cared for and the communication between staff and myself was excellent, would highly recommend.
Reply from Tracy Sayle, Home Manager at Preston House

Thank you for your kind words and for taking the time to leave a review.

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  • Treated with Dignity
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Current Review Score: 9.7 (9.746)

Overview of Review Score

The Review Score of 9.7 (9.746) out of 10 for Preston House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.746 for Preston House is calculated as follows: ( (274 Excellents x 5) + (41 Goods x 4) + (8 Satisfactorys x 3) + (5 Poors x 2) + (3 Very Poors x 1) ) ÷ 331 Ratings = 4.746
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Preston House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 29 Aug 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Good (4)
How good is our setting?
Very good (5)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Tracy

Tracy Sayle

Job Title: Service Manager Joined: 2018

Tracy has been a Manager at Preston House since 2018 she has been a Manager in the care sector for the Elderly since 2008 , and also has a vast amount of experience in caring for elderly people. Tracy also holds a diploma in Social Services and Health care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Preston House to verify any information. View our terms and conditions. Preston House has an Enhanced Service - more info.