Craigie House

Main Street, Crossgates, Cowdenbeath KY4 8DF
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8.2 5 Reviews
  • Craigie House, Cowdenbeath
Craigie House Residential Care Home is located in the village of Crossgates, sharing its grounds with Alexander House Nursing Home, both of which are now proudly owned by Holmes Care Group.

This former mansion, with its striking Victorian frontage, was thoughtfully renovated to combine the charm of its period features with modern care and comfort. The result is a home where residents truly feel at ease.

Craigie House can accommodate 30 residents in spacious single-occupancy rooms, the majority of which are equipped with en-suite toilet and shower facilities.

The upper floors of Craigie House are accessible by lift, while the lounges and dining areas are conveniently located on the ground floor, offering easy access to the beautifully landscaped enclosed garden areas. Residents can enjoy the outdoor space, whether they wish to take a stroll or simply relax and enjoy the flowers and fresh air.

Although nestled in the heart of Crossgates, Craigie House benefits from a predominantly rural setting while remaining close to the attractions of nearby towns such as Dunfermline and Kirkcaldy.

Residents are invited to participate in a wide range of activities, from regular outings in the home's minibus to local shops, shows, and other places of interest. Inside the home, the Activities Team provides a full programme of activities, including exercise classes, reminiscence sessions, arts and crafts, and games. Live concerts featuring professional entertainers are also a regular highlight at Craigie House, ensuring there is always something to enjoy.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kelly Mulholland (Service Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2007
  • Number of floors: 3

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (22)

Visiting

  • Protected meal times.

Parking

  • On site parking available.

Craigie House Reviews (5)

8.2

Craigie House has a Review Score of 8.2 (8.167) out of 10, based on 1 reviews in the last 2 years.
Over all time Craigie House has 5 reviews.

Overall Experience
  • 4
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  • 1
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Date Published
  • 5
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Reviewer Connection to Craigie House
  • 4
  • 1
Total of 5, showing 1-5
Review from Scott T (Grandson of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Management and the rest of the staff were all very good to my gran when she was at craigie! She wasn't there very long but the time she spent there she was well looked after! The staff were always very welcoming to myself and my family and grans friends!
Care homes are always a last resort for our
loved ones but I can say wholeheartedly that craigie is a place where your loved one will feel loved and cared for!
Thanks for looking after Gran! I know she appreciated you all!!
Reply from Clare Cogan Turner, Communications at Craigie House

It was our absolute pleasure to look after your Gran and we're so happy to know that our caring staff are so highly thought of. Thank you so much for taking the time to give us this great feedback - all the team here at Craigie House really appreciate it.

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Review from Alan S (Son of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was referred to Craigie House for a 6 week assessment period after hospitalisation. She had cancer and was quite poorly when admitted. Her condition deteriorated and sadly she passed away on Sunday 11th June. The staff were excellent at Craigie House, particularly in the difficult 7-10 days prior
to Mum's death. The care provided was compassionate and very caring. Mum was looked after extremely well. We were in awe of the way staff did their very best for Mum even when she was being a bit stubborn. They showed great patience and professionalism. The room Mum was in was small but initially, the expectation was that she would not be at Craigie House long term so this was understandable. It would have been helpful to have improved telephone contact with Mum as she was on the first floor and this made things a wee bit difficult. Overall our impression was extremely positive and although staff were stretched they had a smile for everyone. We were grateful for all their hard work and dedication.
Reply from Sarah, Home Manager at Craigie House

Thank you for your kind words, it is greatly appreciated!

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Review from Raymond D (Son of Resident) published on 26 April 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mum's gate has been broken by a resident for a few weeks now and not yet fixed. Because of this, other residents are walking into her room and disturbing her and today even physically shaking them. My mum was shaking when I came in to visit her and angry. Can we please have this gate repaired and
put back on the door asap?
Reply from Tracy Sayle, Service Manager at Craigie House

Thank you for your comment. We take all concerns very seriously and are keen to investigate to ensure the well-being and safety of all residents. Please email craigie.manager@kingdomhomesltd.co.uk so we can discuss this further.

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Review from A P (Son of Resident) published on 2 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are very helpful and friendly and go above and beyond to ensure my mother is taken very well care of. She is very happy here. Rooms and en-suite bathrooms are a good standard and all areas are kept immaculately clean and tidy.
Reply from Iwona Sobczak, Home Manager at Craigie House

Thank you for your kind words and for taking the time to leave a review.

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Review from Alan E (Son of Resident) published on 29 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was made to feel very welcome by a young enthusiastic team of carers who showed complete compassion and clear understanding of difficult circumstances. Since being in Craigie House my Mum has grown in confidence and is joining in with the activities when possible. Craigie House has excellent
communication skills which is much appreciated with regular health updates.
Reply from Iwona Sobczak, Home Manager at Craigie House

Thank you for your kind words and for taking the time to leave a review.

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Current Review Score: 8.2 (8.167)

Overview of Review Score

The Review Score of 8.2 (8.167) out of 10 for Craigie House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Craigie House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.167 Points relating to the number of positive Reviews for Craigie House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 1 Positive Reviews ÷ 6 = 0.167
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 12 Mar 2025
How well do we support people's wellbeing?
Adequate (3)
How good is our leadership?
Adequate (3)
How good is our staff team?
Adequate (3)
How good is our setting?
Good (4)
How well is care and support planned?
Adequate (3)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Kelly

Kelly Mulholland

Job Title: Service Manager Joined: 2018

Kelly started working in 2018 at Preston House and her love for the job grew, she began my SVQ 3 in Health and Social Care and made a promise to herself that she would work hard until she could have her own home one day.


Kelly was promoted to Senior Care Assistant after 3 months, and was in this role for 4 years, she was then promoted to Deputy Manager in another sister's home and was there for 7 months and applied for the position of Service Manager at Craigie House.


Kelly prides herself on supporting her team and working with them to deliver the highest standard of person-centred care. Craigie House is our residents’ home and our workplace. Kelly is also about to begin my SVQ 4 and strive to keep learning in the future!

Frequently Asked Questions about Craigie House

What types of Care is Craigie House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Craigie House have?

There are 30 Single Rooms.

What are the Facilities & Services at Craigie House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Craigie House to the centre of Cowdenbeath?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Craigie House to verify any information. View our terms and conditions. Craigie House has an Enhanced Service - more info.