Bankview Day Care Centre

Kilsyth Road, Banknock, Bonnybridge FK4 1TD
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9.9 36 Reviews
  • Bankview Day Care Centre, Bonnybridge
Bankview Day Care Centre is a registered care facility, providing up to 25 day care spaces; the highly developed building is positioned within the grounds of Bankview Care Home, and as such free door to door transport is available to the immediate locality.

The day care service is located within easy reach of Stirling, Falkirk, Kilsyth, Cumbernauld and enjoys easy access to the M80. The centre is unique as it provides many aspects of personal care and support, including bathing using specialised equipment.

Home cooked lunches, snacks and afternoon tea are available throughout the day in a bright and comfortable environment, and a lively programme of entertainment and stimulation is also available to Service Users, including; music therapy, art & crafts, beauty therapy and visits to places of local interest.

An on-site shop is open throughout the day which sells a range of everyday items, as well as some arts and crafts made by the Service Users.

Fees at Bankview Day Care will depend on the needs of the prospective Service User, but more information can be provided by the Service Manager in the home.
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Care Provided

Type of Service

Care Types Provided

  • Nursing Care

Other Care Provided

  • Chiropody
  • Personal Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Activities
  • Food Provided
  • Hairdressing
  • Hobby / Activities Room
  • Library
  • Lounge
  • Shop

Good to Know

Person in charge

  • Julie Merrick (Service Manager)

Local Authority / Social Services

Admission Criteria

  • Assement of needs
  • Ages 60+

Visiting

  • At any time

Parking

  • Free on site parking

Bankview Day Care Centre Reviews (36)

9.9

Bankview Day Care Centre has a Review Score of 9.9 (9.857) out of 10, based on 7 reviews in the last 2 years.
Over all time Bankview Day Care Centre has 36 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bankview Day Care Centre
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Total of 36, showing 1-20
Review from John S (Cousin of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin attends the day care centre and looks forward to it very much. She gets great care and attention.
Reply from Clare Cogan Turner, Head of Marketing at Bankview Day Care Centre

Such a positive review, thank you so much for taking the time to leave it. It means a great deal to the staff team at Bankview Day Care Centre.

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Review from Lesley L (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been attending Bankview day care for a year now - I cannot talk highly enough of them. Mum wears incontinent pads and can sometimes leak onto her trousers - This is dealt with sensitively + discreetly without other service users knowing. Her overall mood is so much better since attending. She
is more engaged + chatty and enjoys the activities + food there. Mum loves all of the staff + looks forward to going. Their communication with my sister and I is also first class.
Reply from Clare Cogan Turner, Marketing at Bankview Day Care Centre

Thank you so much for sharing your mum's incredibly positive experience at Bankview. All of our staff really appreciate your feedback and kind words.

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Review from Moira E (Daughter of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly, patient while assist with Father from home to bus, time at daycare, then journey home.
Encourage him to interact and engage with others.
Has been going here for 8 years and he looks forward to going each week.
Staff always contact me if they have an concens regarding Father.
Reply from Emily Nash, Administrator at Bankview Day Care Centre

Thank you so much for your kind words, and taking the time to leave a review.

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Review from Lyn M (Wife of Resident) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been attending daycare at Bankview for 2 years now and I have nothing but praise for all staff and the excellent care he receives. I appreciate everything they do and I don't know how I could cope without their support and understanding.
Reply from Emily Nash, Administrator at Bankview Day Care Centre

Thank you for your kind words, and taking the time to leave a review - it is always appreciated.

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Review from David B (Resident) published on 18 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the service I receive.
Reply from Emily Nash, Administrator at Bankview Day Care Centre

Thank you for your kind words, and taking the time to leave a review.

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Review from J B (Wife of Resident) published on 20 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has attended Bankview Day Care Centre since May 2023 and during that time, members of staff have gotten to understand his needs and what he can and cannot do. Initially, he did not want to go but now he has got used to going and engaging in all activities and chatting to fellow service users.
Reply from Emily Nash, Administrator at Bankview Day Care Centre

Thank you for your kind words and taking the time to leave a review - it is much appreciated.

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Review from Evelyn S (Wife of Resident) published on 26 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband loves the day centre, he feels at home there and safe.
He enjoys the games and the company, also the food.
So it's all good and am happy for my husband to be one of the gang.
Reply from Emily Nash, Administrator at Bankview Day Care Centre

Thank you for your kind words and taking the time to leave a review.

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Review from William S (Husband of Resident) published on 7 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the members of staff friendly to me and kind to my wife. The day care centre is always spotless and the staff are efficient and attentive at all times. My wife enjoys the company of staff and other clients and is always brighter on her return home. The meals seem to be excellent
and well-balanced. All in all, I feel happy about my wife attending this centre.
Reply from Julie Merrick, Service Manager at Bankview Day Care Centre

Thank you for your kind words and for taking the time to leave a review.

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Review from Mary A (Partner of Resident) published on 14 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If I need to contact Bankview Day Care Centre they are always helpful and pleasant. Never any problems.
Reply from Julie Merrick, Service Manager at Bankview Day Care Centre

Thank you for your kind words and for taking the time to leave a review.

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Review from H M (Daughter of Resident) published on 25 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first time I took my mother to Bankview, I was given a tour of the rooms. My words were - "it's like a hotel".
Reply from Julie Merrick, Service Manager at Bankview Day Care Centre

Thank you for your kind words and for taking the time to leave a review.

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Review from J F (Wife of Resident) assisted by family/friend published on 31 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Daycare is an essential part of my husband's care. The interaction he has with others stimulates him and is a massive help to his wellbeing. The staff are all caring and helpful.
Reply from Julie Merrick, Service Manager at Bankview Day Care Centre

Thank you for your kind words and for taking the time to leave a review. Kind Regards, Julie.

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Review from M J (Day Care) assisted by family/friend published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only express how caring the staff, management ever the domestic staff who look after everyone.
I have no complaints with regard to everyone concerned.
Reply from Julie Merrick, Service Manager at Bankview Day Care Centre

Thank you for your kind words and for taking the time to leave a review. Kind Regards, Julie.

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Review from E G (Daughter of Resident) published on 18 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum loves attending day care. She goes every week. She is comfortable with her surroundings. Everyone makes her feel welcome and the staff can't do enough.
Reply from Julie Merrick, Home Manager at Bankview Day Care Centre

Thank you for your kind words about our home and for taking the time to leave us a review!

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Review from M R (Resident) published on 16 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am extremely pleased with the care and attention given to me by all members of staff in this care home. We have meals provided, gym, games and entertainment. Also, we have speakers regarding many subjects to occupy our minds.
Reply from Julie Merrick, Home Manager at Bankview Day Care Centre

Dear Margaret, Thank you for your feedback of Bankview Day Care.

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Review from F K (Son of Resident) published on 8 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No bad words to say about anything to do with Bankview Day Care Centre or any staff member, exemplary service from all concerned.
Reply from Julie Merrick, Service Manager at Bankview Day Care Centre

Thank you for your kind words with regards to Bankview Day Care Centre. We really appreciate your feedback.

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Review from D M (Daughter of Resident) published on 7 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father always looks forward to his days at Bankview Cay Care Centre. He is well looked after and treated with compassion and dignity.
He loves the meals and the socialising with people his own age. The staff are all really friendly and helpful and treat my father with care and dignity. They are
also caring and friendly to our family.
Reply from Julie Merrick, Service Manager at Bankview Day Care Centre

Thank you for your kind words about Bankview Day Care Centre.

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Review from J R (Daughter of Resident) published on 4 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother attends twice a week and she enjoys her time there. She speaks about the staff being really friendly.
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Review from Iain C (Son of Resident) published on 17 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy that my mother gets a bath while visiting Bankview Day Care Centre as she can't use the shower at home because it is upstairs. She always comes home in a happy mood.
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Review from Grace H (Day Care) assisted by family/friend published on 17 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very caring, I feel welcome and enjoy going to meet people.


I take part in all activities which has helped my confidence.

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Review from E S (Day Care) assisted by family/friend published on 19 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I always enjoy my time at daycare. I find members of staff helpful, friendly and always cheery.
The quality and variety of the meals are of a high standard and I always enjoy them.
The activities keep my mind active.
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Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Bankview Day Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Adult Day Care Centre is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.857 for Bankview Day Care Centre is calculated as follows: ( (67 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 77 Ratings = 4.857
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Bankview Day Care Centre is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Adult Day Care Centre does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

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Awards / Recognitions (3)

Meet the Team (1)

Julie

Julie Merrick

Job Title: Service Manager Joined: 2007

Julie has 21 years experience in mental health nursing and the health and social care sector.


She began working for Holmes Care Group as a Team Leader in 2007 and was internally promoted to Service Manager in 2011. Julie currently holds the following qualifications:


Higher National Certificate in Health and Social Care
Scottish Vocational qualification 3 Health and Social Care
National certificate in Equal Opportunities
Manager and Leadership Award 4 (level 10) SVQ
Health and Social Care Award 4 (level 10) SVQ
Dementia Management in Care - Stirling University


Julie is currently studying for a postgraduate qualification in Dementia Studies at Stirling University.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bankview Day Care Centre to verify any information. View our terms and conditions. Bankview Day Care Centre has an Enhanced Service - more info.