Bankview Day Care Centre

My mother attends twice a week and she enjoys her time there. She speaks about the staff being really friendly.

Happy that my mother gets a bath while visiting Bankview Day Care Centre as she can't use the shower at home because it is upstairs. She always comes home in a happy mood.

The staff are very caring, I feel welcome and enjoy going to meet people.

I take part in all activities which has helped my confidence.

The activities keep my mind active.

Well looked after whilst there.

My dad has been treated with respect from the moment he became a resident. All care staff and nurses have been great in caring for my dad's needs. Nothing is ever a problem. The manager and office staff are very approachable and always eager to help. I'm glad to have chosen Bankview.

The carers we have been associated with have been excellent in every way.

I find the staff not only helpful but extremely considerate and well aware of my wife's needs. This obviously gives me great peace of mind and respite.

A minor personal annoyance is the automatic provision of recorded music.

My mum attends daycare Monday - Friday, she is always welcomed and always states she had enjoyed her time there.

My mum loves her weekly visits to Bankview. She is so well looked after, she enjoys her keep fit classes, quizzes, crafts and most of all, chats with the staff and residents. They always give her exactly what she wants for lunch and she enjoys her tea and toast on arrival and numerous other cups in between. She says that she is cherished at Bankview.

The centre is well organised and clean and every member of staff is helpful and goes out of their way to provide care for my husband. I would have absolutely no hesitation in recommending this.

The staff are all very friendly and caring. The meals are all fresh and really good value and there are always activities with other service users and staff. There are also outings occasionally to places of interest or for lunch etc. I really like going to Bankview and spending time with people my own age group and my family don't worry whilst I am there because they know I'm well looked after.

I have attended this day care for the past 3 and a half years. I go 3 days a week and would recommend it to anyone. The staff are excellent, they will do anything to help you without making you feel awkward. The centre is always very clean and has separate rooms for different activities, food is fresh everyday and there is a good choice provided by a chef. I am very happy to attend Bankview and look forward to my 3 days at this professionally run centre.

Bankview is a lovely place to come to all of the staff are so caring and kind it's a pleasure to come here . There is a good menu and if you require something that's not on the menu you can request something else. I enjoy the activities and the entertainment Bankview is a well run place and everyone needs are catered for.

For myself I have peace of mind knowing I am leaving him with the manager and her kind and very caring staff, who treat him with respect and nothing is a problem for them. We look on them all now as friends.

2) Do we have to be seated 25 minutes before lunch is served?

The place is beautifully decorated. Meals, there is a wide variety nutritious great value and lovely presented. The support/carers are fantastic kind and you can confide in them at any time. Spotless in every way. Gentle exercises every morning, then quizzes, board games, crafts and plenty of activities and our choice what we want to do. Personal care discreetly carried out to perfection. Special treats, i.e parties, entertainment, sing songs and local artists visit. Hairdressers, manicures, pamper sessions. The best day care in the district. I tell everybody to come and see for yourself. Side rooms are available if you want to chill out in the peace and quiet. Bon Marche and studio club agents show us goods to buy.

My wife is well looked after at the care centre, carers are very good at their job and also very nice people. I find that they are open and helpful and would go our of their way to oblige. Meals are very good quality and fulfilling to a high standard.

As a day care patient I am delighted with the service provided.