Three Towns Care Home

Afton Road, Stevenston KA20 3HA

Three Towns Care Home is located in the coastal town of Stevenston, benefiting from beautiful views of the Firth of Clyde, with easy access to Glasgow and Prestwick. This versatile care home welcomes many nursing and care requirements, as well dementia-related conditions, such as Alzheimer's disease.

The care home is purpose-built, and all 60 bedrooms have bright and spacious single bed accommodation. There are numerous lounge and dining facilities throughout the building, where residents can enjoy home cooked meals and afternoon tea with family and friends.

The home also benefits from a beautiful enclosed, accessible garden and a varied activities programme with regular outings to places of local interest, such as Largs the traditional seaside holiday resort.

One-to-one sessions are also available by arrangement, as an extra addition to fully support those with dementia.

Three Towns were in finalist position at the 2016 Scottish Care Awards with the Resident Achievement Award; Peter was nominated for his role as Chairman of the Residents Fund Raising Committee and for his recognised contribution within the home.

Fees at Three Towns will depend on the needs of the prospective resident, but more information can be provided by the Service Manager in the home.

Group: The Holmes Care (Group) Ltd

Person in charge: Alison Price (Service Manager)

Local Authority / Social Services: North Ayrshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: To comply with registration category. Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Visiting:

At anytime

Parking:

Free on site parking

Latest Care Inspectorate* Report on Three Towns Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 7.9 (maximum of 10) for Three Towns Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Three Towns Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.145 for Three Towns Care Home is calculated as follows: ( (18 Excellents x 5) + (59 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 83 Ratings = 4.145

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.75 Points relating to the number of positive Reviews for Three Towns Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 3 Reviews ÷ 12 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.9 Three Towns Care Home has a Review Score of 7.9 (7.895) from 7 Reviews


Average Ratings

  • Excellent
    2
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Three Towns Care Home?

  • Extremely LIKELY
    3
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Three Towns Care Home

  • Daughter of Resident/Service User
    2
  • Niece of Resident/Service User
    1
  • No Connection Provided
    1
  • Resident / Service User
    1
  • Sister of Resident/Service User
    1
  • more

I find that often toileting is not so urgently attended to as is required.

How likely would you be to recommend Three Towns Care Home? Likely

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Average Rating:   3.8 out of 5

All care very satisfactory and having been a resident since 2016 I have been very happy and content since first coming into the Three Towns Care Home.

How likely would you be to recommend Three Towns Care Home? Likely

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Average Rating:   4 out of 5

The staff were very good with my mum and she had very good care.

How likely would you be to recommend Three Towns Care Home? Likely

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Average Rating:   4 out of 5

My mother has had excellent care over the last 13 years, management has let it down over previous 5 years, since the new manager has taken over it has definitely improved a great deal. Nurses and staff are very good, activities have improved, could do with some craft activities for residents and music therapy, more stimulation needed. New manager doing well for the time she has been there. Certainly can't complain about the care my mum gets, she is bed ridden now but well looked after.

How likely would you be to recommend Three Towns Care Home? Likely

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Average Rating:   4.1 out of 5

Nicola Rae, Service Manager at Three Towns Care Home responded to this review on 09 Sep 2016:

Thanks Jennifer for your kind words. We are reviewing our activities programme currently and we are continually striving to improve our wonderful home here at Three Towns.

Very happy with the attention and care received. The bedroom has been redecorated and is looking very nice. There has been a lot of improvements made in the home which is very good. All staff are very friendly, always ready to make you comfortable.

How likely would you be to recommend Three Towns Care Home? Extremely Likely

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Average Rating:   4 out of 5

Nicola Rae, Service Manager at Three Towns Care Home responded to this review on 08 Sep 2016:

Thanks for your kind words Susan.

My husband has been in this care home for just over two years and is treated with courtesy and respect by all the staff, carers and cleaners alike. He has dementia so does not know exactly where he is but has a good talk to staff and is quite happy. When I visit I get the same respect and know the staff quite well. I would have no hesitation in recommending this care home to my friends.

How likely would you be to recommend Three Towns Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Nicola Rae, Service Manager at Three Towns Care Home responded to this review on 07 Sep 2016:

Thanks Martha for your kind words, we are pleased your husband is happy at Three Towns.

The member of our family that is a resident at Three Towns is happy and settled..she is getting so well cared for...we the family are delighted with the care she is getting, she herself has NO complaints which pleases us..I have found each and every member of staff caring and willing to answer any questions I might have..

How likely would you be to recommend Three Towns Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Nicola Rae, Service Manager at Three Towns Care Home responded to this review on 15 Jun 2016:

Thank you Joan for your kind words.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2018

April 2017

November 2016

Job Vacancies

Staff Profiles

Alison

Alison Price

Job Title: Service Manager

Joined: 2017

Description:

Alison is a Registered Mental Health Nurse with a BSC in Adult nursing. She has a wealth of knowledge together with many years of experience in the independent sector caring for the elderly and people with dementia.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Three Towns Care Home