Three Towns Care Home

Afton Road, Stevenston KA20 3HA
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9.8 49 Reviews
  • Three Towns Care Home, Stevenston
Three Towns Care Home is located in the coastal town of Stevenston, benefiting from beautiful views of the Firth of Clyde, with easy access to Glasgow and Prestwick. This versatile care home welcomes many nursing and care requirements, as well dementia-related conditions, such as Alzheimer's disease.

The care home is purpose-built, and all 60 bedrooms have bright and spacious single bed accommodation. There are numerous lounge and dining facilities throughout the building, where residents can enjoy home cooked meals and afternoon tea with family and friends.

The home also benefits from a beautiful enclosed, accessible garden and a varied activities programme with regular outings to places of local interest, such as Largs the traditional seaside holiday resort.

One-to-one sessions are also available by arrangement, as an extra addition to fully support those with dementia.

Three Towns were in finalist position at the 2016 Scottish Care Awards with the Resident Achievement Award; Peter was nominated for his role as Chairman of the Residents Fund Raising Committee and for his recognised contribution within the home.

Fees at Three Towns will depend on the needs of the prospective resident, but more information can be provided by the Service Manager in the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Alison Price (Service Manager)

Local Authority / Social Services

Admission Criteria

  • To comply with registration category
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)

Visiting

  • Anytime except protected meal times 8.30-10AM 12-1PM and 4-6PM

Parking

  • Free on site parking

Three Towns Care Home Reviews (49)

9.8

Three Towns Care Home has a Review Score of 9.8 (9.834) out of 10, based on 18 reviews in the last 2 years.
Over all time Three Towns Care Home has 49 reviews.

Overall Experience
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Date Published
  • 49
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Reviewer Connection to Three Towns Care Home
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Total of 49, showing 21-40
Review from Helen C (Daughter of Resident) published on 13 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank the care home enough, everyone that works there is absolutely amazing, they all looked after my dad and treated him like one of their own. Sadly, my dad passed away recently but the time he spent there made his life 100% better than it was. What a wonderful care home.
Reply from Alison Price, Service Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review from Caron F (Daughter of Resident) published on 14 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was only in this care home for 3 weeks sadly mum passed away on the 6th of April, we as a family can honestly say that the care and compassion shown by all members of staff from the lovely manager and her care team to the cleaners, kitchen staff and maintenance were second to none we could not
have asked for anything better, very kind thoughtful and caring not only to mum but to all of us family and friends nothing was ever to much trouble. We would highly recommend Three Towns Care Home to anyone needing this type of service 100% rated
Reply from Alison Price, Service Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review from Thomas C (Son of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my father received in his years in the Three Towns Care Home was outstanding, especially in the last few weeks before he passed. All the staff, without exception, were kind, thoughtful and caring, not just to my father but to all the family. They also displayed exceptional professionalism at
all times. I would highly recommend Three Towns Care Home to anyone requiring this service.
Reply from Alison Price, Service Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review from C T (Daughter of Resident) published on 21 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I honestly cannot praise Three Towns Care Home in Stevenston enough. The staff are all wonderful, under the care of such a fabulous manager. The level of care they give each and every resident (along with their friends/family members) is amazing. There is always so much interaction with the residents
also. As a relative, nothing is ever too much trouble for Three Towns Care Home and they always really look after me when I visit. I highly recommend Three Towns Care Home and thank you so much for all your hard work.
Reply from Alison Price, Service Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review from Catherine M (Niece of Resident) published on 31 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have great admiration for the staff in the Three Towns Care Home. My aunt is very well looked after. We celebrated her 80th birthday last week and the staff decorated the room and made sure we, the family were well looked after.
Reply from Alison Price, Service Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review from John K (Brother of Resident) published on 12 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In short, I can't find fault in any area of the care home. It is well-run and very clean with friendly, happy and caring staff.
Reply from Alison, Manager at Three Towns Care Home

Thank you for taking the time to leave a review, it is greatly appreciated.

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Review from William S (Son-in-law of Resident) published on 12 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone at Three Towns care home have done a good job in looking after my mother-in-law for the last six years.
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Review from Kate H (Daughter of Resident) published on 1 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can only describe the home as wonderful. The care my mother received, in particular, this last week after she took a wee turn for the worse. The staff has been amazing with her and us, and very helpful when she passed away this weekend.
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Review from Kenny G (Son of Resident) published on 1 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have worked in care for over 20 years. I am so happy with the care my dad receives at Three Towns care home. I removed my dad from a previous care home and I can honestly say I have no concerns regarding his care. The staff and management are all extremely friendly and always supportive. They are
always approachable and helpful. I can't thank them enough.
Reply from Alison, Service Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review from Ian L (Son of Resident) published on 30 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was placed in Three Towns care home in December 2015. Naturally, at first, we were unsure, but the manager and staff soon allayed our fears. During the entire time she was there, I found the staff friendly and they kept us well informed. She was treated like family, rather than a number and
for that, I will always be grateful. I would have no qualms in recommending the care home. Thanks to the manager and the staff.
Reply from Alison, Home Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review. I shall pass your feedback on to the team at Three Towns - Alison.

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Review from William B (Husband of Resident) published on 30 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife moved into the Three Towns care home over a year ago. She has been cared for with kindness and love. I can't praise the staff enough.
Reply from Alison, Manager at Three Towns Care Home

Thank you for your kinds words and for taking the time to leave a review.

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Review from Gwen H (Daughter of Resident) published on 7 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express my gratitude to all staff at Three Towns Care Home. The care they have provided for my dad could not have been any better since his arrival in March 2020, just as we went into lockdown. The kindness and dignity shown by all staff during his final few weeks was amazing and the
thoughtfulness and compassion shown to me, during such a difficult time, was very much appreciated. I would 100% recommend this care home for anyone considering options for their loved ones. They could not be in a better place to be looked after.
Reply from Alison Price, Service Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review. Kind Regards Alison

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Review from Iris D (Wife of Resident) published on 14 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was delighted with the level of care and support that my husband received during his time at the Three Towns Care Home. All staff were very attentive and offered a high level of support to both my husband and the rest of our family. We cannot thank everyone enough for their professionalism and high
standard of care during his time at the care home.
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Review from Fiona M (Daughter of Resident) published on 12 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff go above and beyond with the level of care, compassion and kindness shown towards my mum. She feels safe, secure, but more importantly, is very happy in the Three Towns. Very good at communicating with the family if there are any health issues or if they have any worries.
Reply from Alison Price, Service Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review. Kind regards.

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Review from Irene S (Daughter of Resident) published on 2 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad entered Three Towns Care Home in November 2019. He was a very private man and quite poorly at the time; the staff gave the most excellent, efficient care I could ever ask for. They treated my dad like he was their family with the utmost respect and made his life a little easier to bear, even
during the lockdown and in his final days, they treated him with dignity. I can only praise them to the highest standard there is, and thank them for the special care they gave to him, which was absolutely excellent. I can never thank them enough, each and every one of them. I would most definitely recommend this care home to anyone looking to place a family member there.
Reply from Alison Price, Service Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review. Kind Regards.

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Review from Catherine D (Sister of Resident) published on 12 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly brother entered the Three Towns Care Home in October 2020, having been diagnosed with Alzheimer's and Vascular Dementia. We were in Tier-4 of a lockdown at that time, therefore, we (the family) were unable to go into the building to see it, however, we were provided with a brochure and were
able to take a look at the website, and discuss with the manager, prior to him being placed. I, as his next of kin, was able to visit my brother each week for half an hour, and at those times, he seemed happy, and I could tell by his appearance and general demeanour he was being well cared for. Unfortunately, and totally understandably, visiting was suspended at the beginning of December. I've been able to telephone at any time and have spoken with my brother, and he seems happy and contented with lots of interesting activities to take part in.
Reply from Alison Price, Service Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review. Kind Regards.

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Review from Joan D (Niece of Resident) published on 17 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are wonderful, they went above and beyond to look after my aunt, nothing was a trouble for them. This is not just a job to them, they do it because they genuinely do care. She spoke very highly of them all. Can't thank them enough for all they did, the family take comfort knowing she was in
the right place getting the best care there was.
Reply from Alison Price, Service Manager at Three Towns Care Home

Thank you for your kind words and for taking the time to leave a review. Kind regards, Alison.

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Review from A G (Daughter of Resident) published on 14 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum entered care in November 2019 after having care in the community for the last sixteen years, which was unsatisfactory. Since moving into the Three Towns, Mum's health has improved dramatically and her quality of life has been excellent. The staff and management have been exceptional. The 2.5 months
my mum has been there has removed all her stress, worry and anguish for her and the family. Mum is not lonely and has nutritionally cooked meals and most importantly, is happy and has a zest for life again.
Reply from Alison Price, Service Manager at Three Towns Care Home

Thank you for your kind review and for taking the time to leave one. Kind regards, Alison.

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Review from M H (Daughter of Resident) published on 14 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since entering Three Towns Care Home in November 2019, my mum's health and well-being have seen overwhelming improvements. The care has been exemplary, the staff and management remain professional, caring and compassionate. I would recommend this care company to anyone seeking a permanent care bed.
Reply from Alison Price, Service Lead at Three Towns Care Home

Thank you for your kind review and for taking the time to do one. Kind regards, Alison.

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Review from Celia M (Partner of Resident) published on 2 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I did not attend the review due to illness but I am very satisfied with the way the home is run, especially so when all residents are in the lounge together. There are always carers/nurses in attendance with them and they are always very attentive.
Reply from Alison Price, Service Manager at Three Towns Care Home

Dear Celia, thank you for your kind words about our home and for taking the time to leave us a review.

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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Three Towns Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.834 for Three Towns Care Home is calculated as follows: ( (179 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 211 Ratings = 4.834
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Three Towns Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 2 Oct 2024
How well do we support people's wellbeing?
Adequate (3)
How good is our leadership?
Good (4)
How good is our staff team?
Adequate (3)
How good is our setting?
Good (4)
How well is care and support planned?
Adequate (3)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Alison

Alison Price

Job Title: Service Manager Joined: 2017

Alison is a Registered Mental Health Nurse with a BSC in Adult nursing. She has a wealth of knowledge together with many years of experience in the independent sector caring for the elderly and people with dementia.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Three Towns Care Home to verify any information. View our terms and conditions. Three Towns Care Home has an Enhanced Service - more info.