Almond View, Glasgow, Glasgow City
Almond View, Glasgow, Glasgow City
Almond View, Glasgow, Glasgow City

Almond View is located close to Glasgow city centre and opposite Drumchapel hospital with easy access to the M8 motorway.

The home offers nursing care for people aged 65 and over, delivered by highly-qualified care workers who operate within a homely interior that allows them to help residents achieve a satisfying day-to-day lifestyle.

All single bedroom accommodation is bright and spacious with en-suite facilities and residents enjoy home-cooked meals with all dietary requirements catered for.

Quizzes and musical events are some of the popular activities that residents can enjoy during their stay, together with trips to places of local interest.

Fees will depend on the needs of the prospective resident but more information can be provided in the home.

Group: The Holmes Care (Group) Ltd

Person in charge: Pauline Beegan (Service Manager)

Local Authority / Social Services: Glasgow City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 78 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): Filipino, Afrikaans

Single Rooms: 78

Rooms with ensuite WC: 78

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

At any time

Parking:

Free on site parking

Latest Care Inspectorate* Report on Almond View: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Almond View has a Review Score of 9.4 (9.448)

The Review Score of 9.4 (maximum of 10) for Almond View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 31 Reviews over all time. This Average Rating is also the rating value for Almond View in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.448 for Almond View is calculated as follows: ( (192 Excellents x 5) + (150 Goods x 4) + (25 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 368 Ratings = 4.448

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Almond View is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.6 positive Reviews (78 registered maximum number of service users ÷ 5). 16 Reviews ÷ 15.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    15
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Almond View?

  • Extremely LIKELY
    21
  • Likely
    9
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Almond View

  • Daughter of Resident/Service User
    15
  • Son of Resident/Service User
    9
  • Nephew of Resident/Service User
    3
  • Niece of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • more

My mother has been a resident for the past 7 months and my wife and I are very pleased with her care. Almond View is within walking distance of our home which makes it a very good choice for us. My mother is also pleased with the staff and the facilities offered. She is 101 years of age!

How likely would you be to recommend Almond View? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Pauline Beegan, Service Manager at Almond View responded to this review on 03 Aug 2017:

Dear Ian, thank you for your kind words about Almond View.

My uncle has been a resident of Almond View for nearly two years, and I have been able to witness at close hand the quality of care he has received in that time. I have to praise all the staff for their hard work and for the kindness they show when engaging with my uncle and all the other residents. There is a genuine feeling of community within the home, which is fostered by the staff, and it is a great comfort to me knowing that my uncle is in an environment where he safe, treated with dignity and respect and, most importantly, where he is happy. The staff deserve great credit for their efforts, and I cannot thank them enough.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Pauline Beegan, Service Manager at Almond View responded to this review on 01 Aug 2017:

Dear Alan, thank you so much for your kind words about Almond View.

Mum's home for the last four and a half years of her life was Almond View. From the start, she was impressed with her room and the facilities but what really made it special was the caring and attentive staff, always ready with a smile, a hello and a wee chat.
The activities coordinator was warm, welcoming and very enthusiast about all her great ideas for keeping everyone entertained.
I have been very happy with the kind, friendly and positive attitude shown by all of the staff, some of whom were even familiar with mum's extended family!
Staff and nurses always showed kindness and understanding and kept us fully informed of mum's well being. Office staff have been amazingly helpful throughout, I and all of our family very much appreciate the care and companionship that mum enjoyed.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Pauline Beegan, Service Manager at Almond View responded to this review on 31 Jul 2017:

Dear Linda, Thank you for your kind words about Almond View.

My mother has been in this care home for a number of years now and I've never had to complain or criticise about anything.
I've always found the home to be clean and warm. The staff have been friendly and always seem to be caring for the residents when we are there.
The cost of the home is not cheap but on par with other homes, which I don't feel match the standards.
All in all, please keep up your standards and avoid raising the costs.

How likely would you be to recommend Almond View? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My Aunt was in this care home for a number of years. I often asked her if she was happy with the home and she always gave a positive answer. Being the person that handled all her finances I was extremely happy with the efficiency of the accounts staff.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Almond View is a very well run care home. Management, office, nurses, carers, cleaning, laundry, kitchen, activities coordinator and maintenance are efficient, friendly, helpful and caring. The care given is of a very high standard as is the food. The staff know my husband well and tend to his needs accordingly. Meals are varied and nutritious. The service users are given plenty of fluids. The manager is always happy to discuss anything regarding my husband's care, equally, she is available for a friendly chat with me. The home, the bedrooms and bathrooms are clean and always smell fresh. I can understand why this care home has been given a high rating by the care inspectorate. The staff are to be commended for their professionalism, caring nature and good humour. It is pleasing to know that many of the staff have worked there for many years allowing the continuity and familiar faces that are important to the service users for their happiness and well-being. Thanks to all concerned.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Pauline Beegan, Service Manager at Almond View responded to this review on 20 Jul 2017:

Dear Irene, thank you for taking the time to leave such a lovely review about Almond View.

My Aunt would not be living if she hadn't received the excellent care and attention the staff of Almond View give. I am kept informed of my Aunt's situation on a regular basis.
I have complete faith in the staff who are responsible for her. Their professionalism speaks for itself.
Additionally, there is continuity of carers, giving reassurance to the 'patient' and family alike.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Pauline Beegan, Service Manager at Almond View responded to this review on 20 Jul 2017:

Dear Heather, thank you, we appreciate you taking the time to leave such a lovely review.

Almond View Care Home is well maintained, clean, bright and welcoming. The staff at all levels seem genuinely interested in the residents and are friendly and approachable. The food appears to be good and there seems to be plenty of organised activities. I am kept informed of my relation's health and well being and have the opportunity to attend meetings to review her needs.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Pauline Beegan, Service Manager at Almond View responded to this review on 19 Jul 2017:

Dear Eric, Thank you for your kind words about Almond View.

My mother is well cared for and the staff seem to be very attentive. She has not been able to enjoy all the facilities to the full extent due to increasing dementia, but in calm phases, she is quite happy.

How likely would you be to recommend Almond View? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Mum has been very well looked after by all the staff at Almond View. She has settled really well.

Gardens around the home are lovely for relaxing in when the weather is good.

I would totally recommend this nursing home.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My dad has been in Almond View since 18th May 2017. Dad has settled in reasonably well, he has had a few upsets that are down to his health issues. The staff are getting to know my dad. We, as a family, are very pleased with the care and support given to him and us, his wife, son and daughter.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Pauline Beegan, Service Manager at Almond View responded to this review on 30 Jun 2017:

Dear Denise, thank you so much for your kind words about Almond View.

My Mum Spent her last 6 Months in Almond View and I and all my family have nothing but the utmost praise for the Staff and Management of the home. And she felt at home my mum was easy to love and love her they did.
She was very happy here and loved all the staff back I am sure they will miss her songs.
Once again thank you all from all of her family.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Pauline Beegan, Service Manager at Almond View responded to this review on 20 Apr 2017:

Dear Grace, thank you for taking the time to leave such a lovely review, we are glad your mother enjoyed her time with us at Almond View.

This home has treated my mother for the last 18 months or so. I have absolutely no hesitation in recommending this care home to anybody at all. The staff are very friendly and they all get to know what my mum likes and dislikes. They get to know her little habits from food to clothes. My mum is always clean and her clothes all matching. The organisation within the home is very good. As you can gather, I cannot say anything other than praise the staff for looking after my mum so well. My heartfelt thanks must go to all the staff.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Pauline Beegan, Service Manager at Almond View responded to this review on 28 Mar 2017:

Dear David, Thank you for taking the time to leave such a lovely review, we really appreciate your kind words about Almond View.

My mother has dementia.
On the whole, she feels fairly secure in the care home and adequately supported by the staff.
She is always clean and appears well cared for.
She enjoys the social activities, particularly music and singing but doesn't feel there is enough to fill the day and very often is bored.
Would enjoy more interaction with the staff but they are generally too busy.

How likely would you be to recommend Almond View? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My father hasn't been in the care home for long (almost two months). To date, myself and other family members are unable to find any fault with the facilities, staff or care home itself. I'm sure if any issues were to arise, these could be discussed with care staff and responded to appropriately.
There have been improvements in my father compared to how he was in his previous environment. I believe these changes are largely due to staff input at Almond View. Well done, and keep up the good work!

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Pauline Beegan, Service Manager at Almond View responded to this review on 16 Mar 2017:

Dear Pauline, thank you for your kind words about the staff at Almond View and for taking the time to leave a review.

Very thorough with a lot of input from the social worker. Questions put to my mother asking her opinion on everything from food to how often showering takes place to the care given from staff.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Pauline Beegan, Service Manager at Almond View responded to this review on 14 Mar 2017:

Dear David, thank you for your kind words about Almond View.

This care home is managed to the highest standard and the staff are professional and caring. I would recommend this care home to anyone. I have been most impressed with the cleanliness and attention to detail. This is a credit to both the staff and the management.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Pauline Beegan, Service Manager at Almond View responded to this review on 19 Oct 2016:

Thank you, Rosie, for your kind words, we are pleased to hear that you are extremely happy with the home and the care your Mum is receiving.

Lovely, friendly atmosphere within the care home with welcoming staff. Rooms are a good size and families are welcome to personalise rooms to make them more homely and comfortable. The Care provided is of a good standard. Care commission reports have been consistently good and back this up.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Pauline Beegan, Service Manager at Almond View responded to this review on 31 Aug 2016:

Thanks Janet for your kind words.

My father has been in this care home for 15 months now. He is very happy there, although he would obviously rather be at home, but sadly that is just not possible.
The care and nursing staff are very good and quickly got to know his likes and dislikes and his wee ways. They are so good with him. There are activities almost every day and the Activity Coordinator works very hard to try to find something that will interest everyone, which is not easy. Most of the residents are fond of music and there are also quizzes. I know that the Activity Coordinator constantly tries to find new things to stimulate the residents and has lately started to give them simple arithmetic and crosswords. They try so hard. I would highly recommend this Care Home.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Pauline Beegan, Service Manager at Almond View responded to this review on 11 Jul 2016:

Thanks for your kind words Cath, we are pleased your Dad is happy at Almond View

My relative has settled into home very well and has a great rapport with staff, the care given by staff is excellent and all staff are very friendly, and professional. Food seems good. The only down side is that there is not a wider range of activities.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Pauline Beegan, Service Manager at Almond View responded to this review on 08 Jul 2016:

Thank your kind words. We will be issuing a questionnaire shortly to look at ways to improve our activities program.

My Mother has been a resident for 6 months and overall I am happy with the service provided, particularly with regard to the staff who work hard looking after the residents. Like any organisation there is always room for improvement, I feel that more attention could be given to providing activities and stimulus to the residents.

How likely would you be to recommend Almond View? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Pauline Beegan, Service Manager at Almond View responded to this review on 14 Jun 2016:

Thank you for your kind words Josephine. I am relatively new to the Service Manager position and I am currently reviewing the area regarding activities. If you would like to discuss anything further with me, please feel free to come and speak with me next time you visit your mother.

Since entering the home my mother has received the best care possible. She settled in fairly quickly, which is in no doubt due to the care and attention which she received from all of the staff involved with her care. Her medical attention has been first rate, with GP involvement as and when required. The nursing team have promptly informed me of all medical emergencies. Normal meal options have been supplemented with lunchtime toasties on Tuesdays and fry ups on Thursdays, in the in-house cafe. This allows some family meal time when possible and gives greater variety of eating options for residents. They occasionally have a fish and chip van delivering pre ordered meals, which the residents love. Mum enjoys company and interacts with all members of staff. The staff are also very pleasant towards all visitors which helps to maintain a relaxed atmosphere. The residents also enjoy it when young children visit relatives. We as a family know that mum is safe and well cared for.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Pauline Beegan, Service Manager at Almond View responded to this review on 09 Jun 2016:

Thank you Jane for your kind words, we are so pleased that your Mum is very happy at Almond View.

Good clean home with plenty of staff. Care seems good if a little impersonal. Always able to phone my mother as I live far away and the contact with staff has been very good. My mother feels they are very good too.

How likely would you be to recommend Almond View? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Pauline Beegan, Service Manager at Almond View responded to this review on 09 Jun 2016:

Thanks Kathryn for your kind words

First class care and attention. Facilities and standards are well maintained and looked after. Staff are always very friendly and very helpful, always reply to any concerns or questions with good humour. Mother is always treated with dignity and close care, any wish or request fulfilled if at all possible. Rooms well kept and looked after, clean and warm with good outlooks. Food is good, varied and nourishing with a plentiful supply, also refreshments always on offer. There are many and various activities, pastimes and amusements. Television and dining rooms well situated with ample room. The building is very safe and secure and easily accessible for visiting.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Pauline Beegan, Service Manager at Almond View responded to this review on 08 Jun 2016:

Thanks for your kind words Robert, we are glad that your Mum is happy at Almond View.

My father has been a resident for over 2 years and his health has deteriorated over the past 6 months and he is now bed bound. This has thrown up additional challenges for staff but they have been excellent at providing him with his additional care needs and making him feel comfortable and dignified.
All the staff including nurses, care assistants, admin, ancillary and management are professional and friendly, and go out of their way to help you with any queries you may have. I can't thank them enough for the high standard of care they provide.

How likely would you be to recommend Almond View? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Pauline Beegan, Service Manager at Almond View responded to this review on 06 Jun 2016:

Thank you David for your kind words

The staff are patient, cheerful and positive. They work hard.
The worst aspect of the home, to me, is the very unpleasant smell, especially in the corridors. This is sometimes quite overwhelming to the extent I try to hold my breath.

How likely would you be to recommend Almond View? Neither Unlikely or Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Pauline Beegan, Service Manager at Almond View responded to this review on 08 Jun 2016:

Thanks for your review Ellen. We are sorry to hear that you have experienced an unpleasant odour in the corridors. We are addressing this issue and I am confident that on your next visit this will be resolved.

My uncle has been at Almond View over a year and is very happy here. He is well taken care of by the staff. Staff are always friendly and helpful when I visit. Staff are kind and caring towards my uncle.

How likely would you be to recommend Almond View? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

Pauline Beegan, Service Manager at Almond View responded to this review on 06 Jun 2016:

Thanks Isabel for your kind words

Our mother has been a resident at Almond View since November 2015 and recently celebrated her 100th birthday there.
She is very happy there and well looked after by the caring staff. They are all very very good at interacting with her and keeping her happy and comfortable.
We find all the staff, nursing, care, ancillary and office staff very helpful and a pleasure to deal with.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Pauline Beegan, Service Manager at Almond View responded to this review on 02 Jun 2016:

Thanks Kate for your kind words

The care staff are friendly, helpful and efficient. The building is clean, homely and welcoming, especially at the entrance where there are attractive ornaments on display. Meals are varied and tasty, with two choices offered and a "soft" option for those residents who have difficulty chewing. Relatives are welcomed without restriction over the time they come. There is good communication between carers (the nurses are included in the term "carers") and family members. There are no difficulties raised over bringing in the resident's own hairdresser, podiatrist et al, although these services are in place for residents. Medical assistance is sought as required, and the staff make every effort to get to know the residents, so that they recognise when a doctor is needed. The laundry service is speedy and efficient, and if an item appears "lost" every effort is made to find it and return it to its rightful place. Resident's rooms can be "personalised" with furniture, paintings and photos.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Pauline Beegan, Service Manager at Almond View responded to this review on 02 Jun 2016:

Thanks Anne for your kind words

Over all the home is very good, staff are very helpful when ever we ask them anything during a difficult time after my mums stroke.
The room is very nice and the day room also, when my mum ventures out of her room.
Thank you.

How likely would you be to recommend Almond View? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Lorna Flanagan, Service Manager at Almond View responded to this review on 02 Jun 2016:

Thanks David for your kind words.

Staff are friendly and always on hand if I need any assistance. The cleanliness of the care home is good. My mother is restricted to bed and often the staff try to encourage her to take part in social events, even though it falls on deaf ears with her.

How likely would you be to recommend Almond View? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Pauline Beegan, Service Manager at Almond View responded to this review on 01 Jun 2016:

Thanks Gina for your kind words.

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Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

Pauline

Pauline Beegan

Job Title: Service Manager

Joined: 2016

Description:

Pauline is a registered nurse with over 35 years experience of managing services within health and social care having worked within the both statutory and independent sectors.

Pauline is passionate about delivering the highest standards of care to enhance the quality of life for residents.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Almond View