Beechwood Care Home

20 Bridge Street, Wishaw ML2 7QX

Beechwood Care Home is a purpose built, 89 bed, registered care facility providing general nursing care to people over the age of 65 and to those with dementia related conditions. The home also benefits from a specialised unit caring for young people with physical and/or learning disabilities.

The building is divided into four distinct units, with a number of lounge and dining areas where residents can enjoy home cooked meals and afternoon tea with family and friends. All of the bedrooms have bright and spacious single bed accommodation with en-suite facilities for privacy and convenience.

The home is conveniently located opposite Wishaw General Hospital and is within close proximity to the town centre, with easy access to all local amenities. In addition, a regular bus service and the main train station are just a short distance away.

Residents can enjoy the beautiful courtyard within the home, in a lovely peaceful setting, together with a wide ranging activities programme and private minibus for outings and trips to places of local interest.

The home recently made it to finalist stage at the 2017 Caring UK Awards for the 'Best Innovation in Care' category.

Fees at Beechwood will depend on the needs of the prospective resident but more information can be provided by the Service Manager in the home.

Group: The Holmes Care (Group) Ltd

Person in charge: Catherine Togneri (Service Manager)

Local Authority / Social Services: North Lanarkshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 89 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 89

Rooms with ensuite WC: 89

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

At anytime.

Parking:

Free on site parking.

Latest Care Inspectorate* Report on Beechwood Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 9.3 (maximum of 10) for Beechwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for Beechwood Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.611 for Beechwood Care Home is calculated as follows: ( (207 Excellents x 5) + (64 Goods x 4) + (24 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 296 Ratings = 4.611

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.73 Points relating to the number of positive Reviews for Beechwood Care Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 17.8 positive Reviews (89 registered maximum number of service users ÷ 5). 13 Reviews ÷ 17.8 Target = 0.730

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.3 Beechwood Care Home has a Review Score of 9.3 (9.341) from 25 Reviews


Average Ratings

  • Excellent
    19
  • Good
    5
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Beechwood Care Home?

  • Extremely LIKELY
    20
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Beechwood Care Home

  • Daughter of Resident/Service User
    14
  • Nephew of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • more

I was satisfied with the way my relative was looked after. Anytime I phoned to ask after him, staff were always helpful and polite. So, all in all, I am pleased with the experience the times I have had to put my relative in for respite.

How likely would you be to recommend Beechwood Care Home? Likely

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Average Rating:   3.9 out of 5

Mum moved into this home in September 2017 and very quickly settled. The staff are competent, capable and very friendly which makes me confident in the care mum is getting and very happy with the staff. The home is modern and welcoming and a pleasure to visit.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Our mother has been treated with respect and dignity at Beechwood Care Home. She is kept clean, warm and well fed. The food, however, is lacking in nutritional value and is reflective of the Scottish diet in general. Too many cakes, biscuits and sugary drinks.
We are impressed with the staff who appear to be caring and cheerful in a difficult job. We have had trouble with our mother's clothing going missing in significant quantities. After lodging several complaints the situation seems to have been resolved. In summary, we are happy with the care our mother is receiving at this home.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   3.7 out of 5

My mum has been a resident since July 2017 and I cannot speak more highly of the staff involved in her care. They have created a homely, caring environment for her despite very challenging circumstances.

I always feel welcome when I visit and the staff always have time to listen and respond to any issues. They treat my mum with the utmost respect and dignity whilst creating a warm, friendly atmosphere. It is a pleasure being a part of the Beechwood family!

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Cathy Togneri, Service Manager at Beechwood Care Home responded to this review on 09 Oct 2017:

Dear Nancy, thank you for your kind words about Beechwood and for taking the time to leave a review.

Staff are always welcoming to visitors and they seem to genuinely care about the people in their care. Staff are helpful and engage with the residents. It would be nice if there was a garden area to look at or to sit in.

How likely would you be to recommend Beechwood Care Home? Likely

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Average Rating:   4.3 out of 5

My father went into this care home for emergency care as his wife was taken into hospital. Right away, the staff was welcoming and very reassuring, he settled into life there very quickly. He very much enjoyed the music afternoon and he loves to play his accordion and they take him around to play for other residents. When we realised that he needed to go into full-time care, they helped us to make the transition without any problems. They take care of his well-being, getting his false teeth fixed, toenails cut, haircut whatever he needs as well as spending time with him.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Cathy Togneri, Service Manager at Beechwood Care Home responded to this review on 28 Sep 2017:

Dear Janet, thank you for your kind words about Beechwood.

When visiting everyone is very kind and attentive.
The care and attention my husband receives is very good and everyone is very attentive.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   5 out of 5

My aunt has been in Beechwood Care Home since January 2017 and I have found the home to be a first-class establishment both in management and care of the residents.

As no facility is 100%, I felt that my assessment of the care, management, staff and support reflects the high standard of the home. No complaints, keep up the good work.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

I always find that carers treat my mother with respect providing assistance and care as required. All staff are very friendly and polite. I would not hesitate to recommend this home to others.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother's health deteriorated over the month of July 2017 until it became obvious she would be unlikely to recover. During this time, every nurse, carer, and cleaner who came in contact with Mum and my family could not do enough to make us comfortable and cared for my mum as if she was a member of their own family. I knew when my visits ended each day that they would continue to look after her to the same standard. This was a great comfort and helped us with the final few days.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Cathy Togneri, Service Manager at Beechwood Care Home responded to this review on 29 Aug 2017:

Dear Brenda, thank you for your kind words about Beechwood and all of the staff. We really appreciate you taking the time to leave such a lovely review.

Mum was a bit unsure about going in for respite but enjoyed her stay. The staff made her feel at home and she loves the singing they did with her. She is wanting to come back in the future and hopefully, a space will be available for her. Thanks.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   5 out of 5

Cathy Togneri, Service Manager at Beechwood Care Home responded to this review on 11 Aug 2017:

Dear Rhona, Thank you for your kind words, we are glad your mum enjoyed staying with us.

My mum stayed in Beechwood until she passed at the end of July 2017. We as a family could not have asked for a more caring and compassionate home for her to stay in. She was treated like a member of the family and the staff couldn't do enough for her or ourselves, any questions we might of have had were dealt with quickly and honestly.

On her passing the staff were excellent never rushing us and made time for us and obviously very upset themselves, we can't thank them enough for attending the funeral and for all the help they gave mum in her time in Beechwood, we as a family have now gained an extended family and look forward to visiting the patients and staff and helping in anyway we can with any fundraising, so we the family can carry on my mums fundraising legacy.
The staff and management are amazing it's not just a job to them as they truly care about their patients and families, for which I can't thank them enough for everything they have done.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   5 out of 5

Cathy Togneri, Service Manager at Beechwood Care Home responded to this review on 10 Aug 2017:

Dear Carol, thank you for your kind words. We are glad your mum enjoyed her time at Beechwood, and look forward to your future visits to the home.

My mum has dementia but is physically fit and although she doesn't walk very much, she is encouraged to and walks short distances eg; to the toilet and does do physical exercises using her arms and legs. She is always clean and fresh looking and never smells of urine which I thank the staff for. The home itself has had a recent facelift and is extremely bright and cheerful. My mum has been a resident for almost five years and believe me, if I was unhappy with any aspects of her care she would not be there.

How likely would you be to recommend Beechwood Care Home? Likely

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Average Rating:   4.1 out of 5

Beechwood Care Home is safe and secure. It is a peaceful care home. Everyone is friendly, honest, kind, caring, supportive and helpful at any given time. I recommend the home to anyone.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   5 out of 5

Cathy Togneri, Service Manager at Beechwood Care Home responded to this review on 08 May 2017:

Dear Maria, thank you for taking the time to leave such a lovely review.

All my dad's care needs are being met to a high standard. I have found all staff very pleasant and helpful at all times. I am happy that my dad is now in a safe, caring environment. I would highly recommend Beechwood Care Home.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   5 out of 5

Cathy Togneri, Service Manager at Beechwood Care Home responded to this review on 04 May 2017:

Dear Elizabeth, thank you so much for your kind words

My aunt has vascular dementia and needs 24hr care which I could not provide. Since becoming a resident at Beechwood, she has her needs excellently cared for. The staff look after residents with care and affection, nothing is too much trouble for them.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Cathy Togneri, Service Manager at Beechwood Care Home responded to this review on 30 Mar 2017:

Dear Robert, thank you for your kind words and for taking the time to leave us a review.

My cousin had only been in the home 4/5 weeks so it was a very basic review. Mainly concerned with who he was and likes and needs. The social worker was not the one that I had met before or arranged the placement. She was pleasant. Nurse I had met before and found helpful and interested.

How likely would you be to recommend Beechwood Care Home? Likely

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Average Rating:   3.6 out of 5

Cathy Togneri, Service Manager at Beechwood Care Home responded to this review on 16 Mar 2017:

Dear Ann, thank you for your review, we are glad that your relatives needs, likes and dislikes are being met.

The care given to my father is excellent. The staff are outstanding. The are very caring and provide up to date information on how my father is. My father is very settled here. The home recently hosted my wedding as my father cannot get out anymore. Thye made the day and the surrounding perfect and it was fantastic that my dad saw me get married. I cannot fault a thing Beechwood Care Home is a proper home from home.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Cathy Togneri, Service Manager at Beechwood Care Home responded to this review on 13 Mar 2017:

Dear Alison, thank you for your kind words, we are so pleased to hear that you had a wonderful wedding at Beechwood.

My aunt was taken to Beechwood Care Home for emergency respite care initially for two weeks as her carer was taken to the hospital and subsequently passed away. We found every member of staff and particularly the manager and the staff nurse sympathetic, caring and very committed to those in their care. Despite the trauma of leaving her home of 72 years very unexpectantly, my aunt has been so welcomed and looked after which helped her and the whole family enormously. The home is clean, rooms lovely, and there is always plenty going on to interest and stimulate. Every resident we met seems happy and the place is very well staffed and managed. My aunt is desperate to stay.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   5 out of 5

Cathy Togneri, Service Manager at Beechwood Care Home responded to this review on 10 Mar 2017:

Dear Blythe, thank you for taking the time to leave such a lovely review, we are so pleased to hear your aunt is enjoying Beechwood.

Staff go above and beyond on a daily basis - nothing is too much trouble. Mum is happy and content. Could not ask for better care.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Cathy Togneri, Home Manager at Beechwood Care Home responded to this review on 08 Mar 2017:

Dear Margaret, thank you for your kind words and for taking the time to leave such a lovely review.

Beechwood staff and premises are generally, and have been excellent with my grandmother over the past year she has been a resident. Thankfully, she has also adapted well to this latest phase in her life and I'm very grateful to staff for this.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Colette Pearse, Service Manager at Beechwood Care Home responded to this review on 10 Nov 2016:

Thank you for your kind words Corey, we are pleased that your Grandmother has settled in well at Beechwood

I would like to thank all staff for the care they gave to my mum for the few months she had left, with you, the dedication of your staff is second to none and I will recommend you as a first class card home. Thank you once again for all your help.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   5 out of 5

Colette Pearse, Service Manager at Beechwood Care Home responded to this review on 20 Sep 2016:

Dear Faye - thank you so much for taking the time to leave a review. Your kind comments are much appreciated and will be relayed to the staff.

Very friendly. Any problems they are very approachable. They have been very helpful and understanding of my mother's needs.

How likely would you be to recommend Beechwood Care Home? Likely

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Average Rating:   3.1 out of 5

Colette Pearse, Service Manager at Beechwood Care Home responded to this review on 09 Sep 2016:

Thanks Margaret for your kind words, we are glad your mother is happy at Beechwood.

The staff at Beechwood go to great lengths to make my Mother in Law feel at home, comfortable and cared for. They take time with her and we feel assured that she is being given the care and attention that we are unable to give 24 hours a day. Her health has improved since moving to Beechwood last July, she enjoys the daily activities, the hairdresser and manicures being a favourite. The staff are marvellous when she needs re assurance and we couldn't ask for a more caring group.

We are kept well informed of anything which may effect her health or wellbeing, she has had to go to hospital twice and staff went with her and stayed with her till we could get there, again very much appreciated. Everything is done to keep confusion at a minimum and I feel that the residents really are cared for.

I have every praise for the Manager and every member of staff. Keep up the good work, I don't know what we'd do without you.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Colette Pearse, Service Manager at Beechwood Care Home responded to this review on 22 Mar 2016:

Thank you for your kind words Ada.

I would be glad to recommend this home as it friendly, clean, good atmosphere and carers are very attentive to the residents. I visit my husband twice a day everyday - 7 days a week and I have always found him sitting clean and well dressed. Any concerns I have , I am kept well informed by the nurses and I am comfortable leaving him in safe hands, any concerns after I have left, staff will contact me.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

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Average Rating:   5 out of 5

Colette Pearse, Service Manager at Beechwood Care Home responded to this review on 23 Mar 2016:

Thank you for your kind words Irene.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2018

April 2017

Job Vacancies

Staff Profiles

Cathy

Cathy Togneri

Job Title: Service Manager

Description:

Cathy is a registered nurse RN, EN and RMA with over 40 years nursing experience; 11 of these spent working as a Care Home Manager.

Cathy was recently promoted internally from Deputy Manager to Service Manager at Beechwood Care Home, due to her hard work, knowledge and commitment to running the home.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Beechwood Care Home