Beechwood Care Home

My mother-in-law recently passed away in the care home and I would just like to say how well she was looked after by all the staff as her health declined. As a family, we asked that she should not be taken to hospital as we wanted her to pass away where she had been really happy and comfortable, her home. The staff, from the girls and guys in her unit to the management, could not have been more caring to both her and to our family. I would like to extend my heartfelt thanks to them all.

Could do with a visit from a GP when required, at the moment, only a photographer being sent to GP rather than a visit.

I find that the staff and management are very helpful. They can't do enough for you. Nothing seems to be any trouble. My wife can't say enough about them. She likes the food and staff. Before she came here I had to do everything for her, help with the toilet and she would not go outside. So the staff have turned that around.

Cannot express how happy we were with her care in this nursing home and the staff.

A very homely atmosphere. All the staff, housekeeping, kitchen, maintenance, administration, carers, and nurses talk to the residents in a cheerful manner. The management is innovative and always trying new ideas for the resident's quality of life.

My mother has been recently transferred to this facility from an NHS hospital. It has been a very friendly and welcoming environment for her and she is settling in well. There is a hairdressing facility and lots of weekly activities to take part in. The staff are very caring and attentive and always show a personal touch. We can’t thank them enough!

Staff are all very pleasant and professional, nothing is too much bother for them.

Finally, I received a letter for a refund on his account from accounts addressing my late brother (assuming he was dead) which is not the case. Overall experience, not that great.

My sister is very happy and settled in Beechwood, and that is what we hoped for when we chose it when she was no longer able to stay at home. The staff are very friendly and always make us welcome when we visit. Our sister takes part in all the activities, and all resident's achievements are highlighted, eg, painting, singing, etc. We all have complete faith in the staff.

My cousin is very happy in the care home. My cousin settled into the home very well, she looks well and has gained weight and she enjoys the company. My cousin lived in her own home for 80 years but she is so happy in Beechwood Care Home.

My mother has only been in Beechwood Care Home for a few weeks, myself and other family members are very pleased with the care and attention that has been given to her by all staff, nothing is too much trouble for them. As far as I have seen they genuinely seem to love their residents.

As a regular visitor, from the moment I enter the front door, I get a sense of a very positive ethos of Beechwood Care Home. All staff are very welcoming and engaging. The entrance and downstairs foyer are spacious, free of clutter, very fresh and very clean. The exact same applies to the first floor. All staff know my sister and treat her with warmth and kindness, she talks about how kind and friendly they are all the time. They fully understand and meet her needs and ensure her dignity is a priority. Activities are stimulating, varied, lively and fun. Families are kept informed at all times.

Continue to be pleased with staff and service. Thank you.

Mum has settled really well into Beechwood Care Home - all the staff are very caring and attentive to what Mum may need. They encourage and support Mum in getting involved in the day room as well as going to the dining room with all the other residents. Mum always says how happy she is in her new home which makes us really happy as a family that she is happy and being so well looked after. Mum has needed some additional help with her medical needs as she had breathing issues and fluid retention. The staff have dealt with this well to get Mum the help she needed. I want to call out one member of staff especially, who takes such good care of Mum, she is on top of all her needs and knows how to stimulate Mum. She is very observant and this reassures us that Mum is in safe hands.

The staff put the needs of their residents first at all times. Nothing is any trouble - no matter how busy they are.

We have been very happy with the care my brother has received at Beechwood Care Home. Nothing has been a problem for the manager, nurses and carers when asked to do something. My brother enjoys all the meals and has put his weight on since he went into care. Activities are many and varied. All in all, we are very pleased.

My mum has been in the dementia unit since July 2021, and she has settled in really well. All the family are happy with the care she received. My dad visits regularly and sees how the staff interact with Mum. We, as a family, appreciate all the hard work the staff do to keep Mum safe and well cared for.

My Grandmother now resides in this care home which my mother also worked in for many years and there was no hesitation on where my grandmother would be going when the decision had to be made when she needed 24-hour care. I cannot recommend them enough. The management has helped settle my gran settle into her new home and could not have been more friendly, caring and professional. Also, they have a wide range of activities that they put on for the residents and my grandmother takes part in all of these which is great and very relaxing to know she is enjoying her time within the care home.

The staff within this unit force many challenges daily from service users and always carry out care needs and support to families like us with high standards. We chose Beechwood as a family and our choice couldn't have been better. The service users' needs and opinions are always considered.

The social activities are wonderful and Dad just loves the food but more importantly loves the staff. We feel that we are part of a larger family and would not hesitate to recommend Beechwood to any other families.