Beechwood Care Home

To all the staff at Beechwood Care Home, I would like to thank everyone for their kind attention to everyone who they take care of, not just my wife. I would recommend the care home to anyone. I give the care home 100 out of 100%

My Mum first moved into Beechwood in September 2019. She had heart issues prior to this and had to be admitted to hospital. After her illness, they nursed her back to health and with their care, she became more mobile and was happier than we had seen her in many years. The staff in the home were very professional and cared for my mum so well. She is involved in activities on a daily basis in Beechwood and she is clearly very settled and happy there. An ex-nurse myself, I had high expectations and I have not been disappointed. I am confident that we made the right choice for Mum. The staff are kind and helpful. They clearly care about the residents and the Manager in Beltane unit was excellent, and very knowledgeable. I cannot emphasise enough how committed all of the staff appear to be and how much my mind has been at rest throughout the COVID Pandemic at the professionalism and dedication shown. I can't thank the whole team enough.

The specialist knowledge and treatment, sensitivity and kindness she is receiving are beyond our high expectations. Nothing is too much trouble at Beechwood. It is very difficult to thank the service manager, nurses and carers enough.

I really can’t praise the staff highly enough. The care they provide is professional yet compassionate. As I live overseas, it is important to me that I have some peace of mind about my mum and I am confident she is well looked after. Since moving into Beechwood, my mum’s health has improved and she takes an interest in activities and this is mainly due to the wonderful staff. The staff go above and beyond to put the “care” in the care home and my mum is very happy here. Thank you to both the manager and unit manager who lead by example. Your staff are a credit to you. Thank you for all you do.

Mum's care since being admitted has been first class. Every member of staff has treated my mother with care and dignity. The improvement in mum's health and wellbeing has been exceptional. I asked mum if being in this care home was not better than sitting in her own home alone for days at a time and she replied "definitely". The first-class home with the first-class staff, there is nowhere else where I would want my mother to be.

Mum passed away on the 8th May 2019 but was treated with dignity and affection during the palliative care which was a great comfort to myself and her family. We are so grateful for all that was done for our mother, grandmother, and great grandmother and thank you all once more. Not only did the personnel take good care of Mum but they also took good care of her visiting family and friends and for this, we will always be grateful. With kind thoughts.

My granda went into Beechwood December 2016. He has had the best standard of care possible. I work as a nurse myself and I could see the dedication and attention my granda got. Sadly he passed away in February this year. Me and my family are forever grateful for the care and especially in the last few days of his life. Nothing was too much of an ask and always strove to do the best for granda and our family.

My grandad was cared for in this home for over 2 years. During this time the staff got to know him well and his care needs were met. He was well looked after during time in the home. The home has a caring environment and can tell the staff work hard to maintain high standards of care. I liked the activities and days out my grandad got to participate in. Also, the personal touches the home has e.g. photos of day trips on the corridor walls. Also, each room has a little bit about each president with their name attached to the door.

My Father was in Beechwood Care Home from December 2016 until 21st February 2019 when he passed away. He was treated with compassion, dignity and respect. The unit lead nurse and care home manager were excellent. My Dad had complex problems and he came to fully trust the unit leader and staff who helped him daily. I will always be in the staff's debt for making my Dad's last years so comfortable.

The staff are first class and treat residents with dignity and care.

I regularly visit my mum in the home and I feel very confident and happy that she is being well cared for. The staff are very helpful if I have a query about anything and there is a happy, friendly atmosphere in the home. The standard of cleanliness is very good and the food is lovely, nutritious and plentiful. When I leave the home after visiting, I have peace of mind that she is being well looked after.

I was satisfied with the way my relative was looked after. Anytime I phoned to ask after him, staff were always helpful and polite. So, all in all, I am pleased with the experience the times I have had to put my relative in for respite.

Mum moved into this home in September 2017 and very quickly settled. The staff are competent, capable and very friendly which makes me confident in the care mum is getting and very happy with the staff. The home is modern and welcoming and a pleasure to visit.

My aunt has been in Beechwood Care Home since January 2017 and I have found the home to be a first-class establishment both in management and care of the residents.

As no facility is 100%, I felt that my assessment of the care, management, staff and support reflects the high standard of the home. No complaints, keep up the good work.

We are impressed with the staff who appear to be caring and cheerful in a difficult job. We have had trouble with our mother's clothing going missing in significant quantities. After lodging several complaints the situation seems to have been resolved. In summary, we are happy with the care our mother is receiving at this home.

My mum has been a resident since July 2017 and I cannot speak more highly of the staff involved in her care. They have created a homely, caring environment for her despite very challenging circumstances.

I always feel welcome when I visit and the staff always have time to listen and respond to any issues. They treat my mum with the utmost respect and dignity whilst creating a warm, friendly atmosphere. It is a pleasure being a part of the Beechwood family!

My father went into this care home for emergency care as his wife was taken into hospital. Right away, the staff was welcoming and very reassuring, he settled into life there very quickly. He very much enjoyed the music afternoon and he loves to play his accordion and they take him around to play for other residents. When we realised that he needed to go into full-time care, they helped us to make the transition without any problems. They take care of his well-being, getting his false teeth fixed, toenails cut, haircut whatever he needs as well as spending time with him.

Staff are always welcoming to visitors and they seem to genuinely care about the people in their care. Staff are helpful and engage with the residents. It would be nice if there was a garden area to look at or to sit in.

The care and attention my husband receives is very good and everyone is very attentive.

My mother's health deteriorated over the month of July 2017 until it became obvious she would be unlikely to recover. During this time, every nurse, carer, and cleaner who came in contact with Mum and my family could not do enough to make us comfortable and cared for my mum as if she was a member of their own family. I knew when my visits ended each day that they would continue to look after her to the same standard. This was a great comfort and helped us with the final few days.