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Care Homes Owned by The Holmes Care (Group) Ltd in Fife

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Holmes Care (Group) Ltd in Fife

Only the locations & reviews in Fife for The Holmes Care (Group) Ltd are showing below.

View the details of all 23 locations (with 1007 reviews) owned by The Holmes Care (Group) Ltd

The Holmes Care (Group) Ltd Locations in Fife (12)

 - Browse 12 Care Homes owned by The Holmes Care (Group) Ltd in Fife
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Willow House Nursing Home
77 Toll Road, Cellardyke, Anstruther KY10 3HZ 
9.8 22 reviews
Willow House Nursing Home, Anstruther, Fife
"My mum has been a resident at Willow House for just over a year now and is very settled and content at the home. I find staff friendly kind…"   Read all 22 reviews
  • from £2,075 / week
  • 40 Rooms
Location Type Care Home

Willow House Care Home, located in the charming coastal town of Cellardyke, Fife, provides a warm and welcoming environment for up to 40 residents. With spacious rooms, including three designed for ... Read more about Willow House Nursing Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Preston House
Alburne Park, Glenrothes KY7 5RB 
9.6 51 reviews
Preston House, Glenrothes, Fife
"I am very happy for my father to be cared for at Preston House. The staff are all very friendly and helpful, they treat my dad with respect…"   Read all 51 reviews
  • from £2,019 / week
  • 60 Rooms
Location Type Care Home

Preston House Care Home, located in the heart of Glenrothes, Fife, is a warm and inviting home designed with comfort and care at its core. With 60 cosy bedrooms, Preston House provides a supportive ... Read more about Preston House

Older Person Care Permanent Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Camilla House
Main Street, Auchtertool, Kirkcaldy KY2 5XW 
9.6 25 reviews
Camilla House, Kirkcaldy, Fife
"My experience with Camilla House has been excellent, and my mum has been treated with great care. Staff treat my mum as if she is their…"   Read all 25 reviews
  • from £1,434 / week
  • 40 Rooms
Location Type Care Home

Camilla House Care Home provides a warm and supportive environment in the heart of Auchtertool, specialising in nursing care with a focus on end-of-life and palliative support. Every resident’s ... Read more about Camilla House

Older Person Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Roselea House
175 Stenhouse Street, Cowdenbeath KY4 9DX 
9.6 19 reviews
Roselea House, Cowdenbeath, Fife
"The staff made an incredibly difficult, emotional period of our lives so much more bearable. Every member of staff at Roselea were so…"   Read all 19 reviews
  • from £1,469 / week
  • 20 Rooms
Location Type Care Home

Holmes Care specialist dementia care home in Cowdenbeath featured as a finalist in the Scottish Care National Care Home Awards in November 2012. Having won the Dementia Service category in 2011, ... Read more about Roselea House

Older Person Care Permanent Care
  • Dementia Nursing Care
Fernlea House
19 Wallsgreen Road, Cardenden, Lochgelly KY5 0JF 
9.6 23 reviews
Fernlea House, Lochgelly, Fife
"My mum has been in Fernlea for 17 months after being in a sheltered home and the care she has had there has been first class. The carers…"   Read all 23 reviews
  • from £882 / week
  • 36 Rooms
Location Type Care Home

Fernlea House Residential Care Home in Cardenden was originally built in the early 1900s, Fernlea House has undergone two major extensions since its conversion into a care home. Despite these ... Read more about Fernlea House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Finavon Court
Blair Avenue, Pitteuchar, Glenrothes KY7 4UG 
9.3 9 reviews
Finavon Court, Glenrothes, Fife
"Walking to Finavon Court is very welcoming and homely feel to the place, and even better when you get in. Clean and very nice and friendly.…"   Read all 9 reviews
  • from £1,232 / week
  • 24 Rooms
Location Type Care Home

Finavon Court is a purpose-built care home located in the Pitteuchar area of Glenrothes. Buses to the town’s centre and Kirkcaldy stop nearby make it easily accessible for visitors. There is also ... Read more about Finavon Court

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Methven House
14 Bennochy Road, Kirkcaldy KY1 1YQ 
9.3 24 reviews
Methven House, Kirkcaldy, Fife
"I would 'what' to say about the care home. To start, I would like to say - the staff are very helpful and if I need anybody to talk to,…"   Read all 24 reviews
  • from £1,430 / week
  • 60 Rooms
Location Type Care Home

Hailed as a stunning example of a modern purpose built care home when it opened in 2005, Methven House continues to display a high level of both comfort and quality. Methven House provides nursing ... Read more about Methven House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Walton House
Victoria Road, Leven KY8 4ER 
9.1 16 reviews
Walton House, Leven, Fife
"It was all very daunting and upsetting when we knew that Jim would have to go into a Nursing Home but we were fortunate there was space for…"   Read all 16 reviews
  • from £1,372 / week
  • 40 Rooms
Location Type Care Home

Nestled in the charming coastal town of Leven, Fife, Walton House Care Home offers a warm and inviting environment for up to 40 residents. With spacious rooms, including options for couples, Walton ... Read more about Walton House

Older Person Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Alexander House
Main Street, Crossgates, Cowdenbeath KY4 8DF 
9.1 15 reviews
Alexander House, Cowdenbeath, Fife
"The staff and management were very caring and attentive. While I sat with my friend over 3 days they made sure I was ok and had food and…"   Read all 15 reviews
  • from £1,509 / week
  • 40 Rooms
Location Type Care Home

It’s the little touches and the people at Alexander House which make it a special place to live. Alexander House is a 40 bed, registered nursing care facility, with 4 double bedrooms available for ... Read more about Alexander House

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Lomond View Care Home
The Pleasance, Falkland, Cupar KY15 7AR 
9.0 13 reviews
Lomond View Care Home, Cupar, Fife
"My husband has been at Lomond View Care Home for a year. I visit every day and have found it to be a positive experience. The manager is…"   Read all 13 reviews
  • from £1,773 / week
  • 50 Rooms
Location Type Care Home

Lomond View is situated on the edge of the tranquil and picturesque village of Falkland in Fife. With Falkland Hill as a backdrop and the Fife countryside all around the views from the building are ... Read more about Lomond View Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Barrogil House
Cluny, Kirkcaldy KY2 6QS 
8.9 10 reviews
Barrogil House, Kirkcaldy, Fife
"On behalf of my family, I would like to extend our grateful and sincere gratitude to all the management and staff at Barrogil House for the…"   Read all 10 reviews
  • from £1,827 / week
  • 40 Rooms
Location Type Care Home

Barrogil House is a purpose built care home offering residential and nursing care to residents aged 65 and over. They have a specialist nursing care unit providing care for those with ... Read more about Barrogil House

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Craigie House
Main Street, Crossgates, Cowdenbeath KY4 8DF 
8.3 7 reviews
Craigie House, Cowdenbeath, Fife
"Have been visiting my mother in Craigie house for over two years she is very happy in the home which puts my mind at ease. All staff are…"   Read all 7 reviews
  • from £1,224 / week
  • 30 Rooms
Location Type Care Home

Craigie House Residential Care Home is located in the village of Crossgates, sharing its grounds with Alexander House Nursing Home, both of which are now proudly owned by Holmes Care Group. This ... Read more about Craigie House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

The Holmes Care (Group) Ltd Reviews in Fife (234)

9.4

The Holmes Care (Group) Ltd has a Group Review Score of 9.4 (9.361) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Holmes Care (Group) Ltd must have a Review Score.

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Reviewer Connection to The Holmes Care (Group) Ltd
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Review of

Roselea House

from Colin W (Son of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent caring staff that are always happy to help. Room is always clean and tidy although it could do with a fresh coat of paint. The laundry could be done with a bit more care taken to it.
Reply from Clare Cogan Turner, Communications at Roselea HouseThank you for your feedback. We're pleased to hear that you find our team caring, helpful and that your room is kept clean and tidy.
We appreciate your comments regarding the dcor and laundry, and will ensure these are reviewed with the team to see where improvements can be made. Your feedback is important in helping us maintain high standards across the home. If you ever have any future concerns, our Manager is always available and happy to help, so please don't hesitate to speak with her at any time. Thank you again.
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Review of

Roselea House

from Carol R (Daughter of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff made an incredibly difficult, emotional period of our lives so much more bearable. Every member of staff at Roselea were so welcoming, patient, kind and so supportive of not only dad, but all the family. Dad has settled so quickly into this nurturing, stimulating environment and it feels like
a "home from home" for him. Thank you to all the staff for getting that perfect balance of "caring for" while allowing for choice and freedom to still get out and about with friends and family.
Reply from Clare Cogan Turner, Communications at Roselea HouseThank you for your kind and thoughtful feedback. We're so pleased to hear that your dad has settled in well and that Roselea House has felt like a true home from home during what we understand can be a very emotional time.
It means a great deal to know our team have been welcoming, patient and supportive, and that we've been able to strike the right balance between providing care and supporting independence. Your words will be shared with the whole team, who will be truly touched. Thank you.
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Review of

Roselea House

from G B (Son of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother (Jessie) has now been a resident at Roselea House for six months. During this time, we as a family have found all of the staff to be thoroughly professional, caring, friendly and attentive, not only to my mother's needs but also to the various family members as a whole. Every time I go in,
I know I will be met with a smile, called by my name, and given a full update on my mother's condition and what she has been up to. The facilities, meals, support and activities are excellent, and much praise must be given to Ruth and her team.
On a couple of occasions, I have had to attend the Care Home during the night due an incident with my mother and have always found the night shift staff to work to the same excellent level of care that your witness during the day.
We, as a family, could not wish for my mum to be in a better place at this stage in her life.
Reply from Clare Cogan Turner, Communications at Roselea HouseThank you for your very kind review and for sharing your family's experience at Roselea House. We are delighted to hear that your mother has settled well with us over the past six months, and that you have felt so supported by our team. A lot of thought goes into the care, communication, activities and welcoming atmosphere here at Roselea House so we are pleased to know they have given you reassurance.
Your lovely words about Ruth and the team, including our night staff, will mean so much to everyone. Thank you again for your trust and support - it is a privilege to care for your mother and to support your family at this important stage in her life.
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Review of

Willow House Nursing Home

from Sheila B (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Willow House for just over a year now and is very settled and content at the home. I find staff friendly kind and efficient - nothing is too much trouble for them. My mum is encouraged to participate in many and varied activities and to go on bus trips - all greatly enhanced
her quality of life. I have nothing but praise for Amanda and her team - they do a great job!
Reply from Clare Cogan Turner, Communications at Willow House Nursing HomeThank you for taking the time to share your kind feedback about Willow House. We are delighted to hear that your mum has settled in well and is content in her home. It's wonderful to know that our team's kindness, friendliness and support have made such a positive difference, and that the activities and outings have helped to enrich her quality of life. Your lovely comments will be shared with Amanda and the whole team - they will be very pleased to know their efforts are appreciated. Thank you.
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Review of

Fernlea House

from Karen W (Daughter of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Fernlea for 17 months after being in a sheltered home and the care she has had there has been first class. The carers really care, the activities are so well organised and presented, the building is kept very clean and everyone including kitchen staff are so helpful and kind.
I
cannot praise and thank the staff enough in how they looked after mum and especially how they helped us in my mum's last weeks.
Reply from Clare Cogan Turner, Communications at Fernlea HouseThank you for taking the time to share such kind words about your mum's time at Fernlea House. We are very pleased to know that the care, activities and welcoming environment meant so much to both your mum and your family. It is especially heartening for our team to know their kindness and dedication have been recognised.

It was truly a privilege for us to care for your mum. Supporting her, and being there for your family during her final weeks, meant a great deal to everyone here. Our thoughts remain with you, and we are grateful you took the time to share your experience of Fernlea House.
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Review of

Craigie House

from J M (Nephew of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Most things are good , but we have been waiting months to get a window fixed which won't close and water damage in the ceiling and extremely poor water pressure in the shower. The staff are great and the activities seem good
Reply from Clare Cogan Turner, Communications at Craigie HouseThank you for your feedback about Craigie House. We're pleased to hear your kind comments about our team and the activities on offer, as our staff work hard to create a welcoming and engaging environment for residents. We're sorry to hear about the maintenance issues you've mentioned and I will ensure these concerns are followed up with the team. Your feedback is important to us and helps us continue to improve the experience for everyone in our care.
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Review of

Methven House

from S R (Daughter of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
The rooms are lovely and spacious but that's where the positives stop. My mother was left most days sitting in her room. Found her in the corridor distressed and upset with no staff around on numerous occasions. Food awful and they had care staff having to cook in the kitchen as no chef.My mum lost
loads of weight. No activities or regular exercise and certainly no meaningful personalised care. My mother had 3 urine infections that were not picked up by the home. My mother and 2 other residents on the same floor have all been moved by their families to other care homes. The difference in the care home she is now in is like night and day. She has put weight on and there are meaningful activities daily.
Reply from Clare Cogan Turner, Communications at Methven HouseThank you for taking the time to share your feedback. We are sorry to hear that you feel this way about your mother's experience at Methven House. Our team always aims to maintain open and supportive communication with families, and we appreciated the opportunity to discuss your concerns with you at the time. We remain committed to providing high-quality, person-centred care in a safe and comfortable environment for all residents, and we wish your mother and your family all the very best.
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Review of

Alexander House

from Janet K (Friend of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management were very caring and attentive.
While I sat with my friend over 3 days they made sure I was ok and had food and refreshment, they also comforted me which was very much appreciated. I can't speak highly enough of everyone there.
Reply from Clare Cogan Turner, Communications at Alexander HouseThank you for taking the time to share such kind words about Alexander House. We are truly grateful for your feedback. It means a great deal to hear that our team were able to support both your friend and yourself during such a difficult time. Providing compassionate care and comfort to residents and their loved ones is at the heart of what we do, and your appreciation will mean so much to everyone at the home.
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Review of

Preston House

from G M (Son of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home was well run and the staff were excellent. They provided a safe haven for my dad and allowed him to have dignity and comfort at the hardest time. They were helpful and understanding and they took a genuine interest in all he had done.
Reply from Clare Cogan Turner, Communications at Preston HouseThank you so much for your kind words about Preston House Care Home. It means a great deal to hear that you felt the home was well run and that our team provided a safe, dignified and comfortable environment for your dad. Supporting residents and their families with compassion, understanding and genuine interest in their lives is at the heart of what we do. We are truly grateful that you chose Preston House to care for your dad and for taking the time to share your experience.
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Review of

Methven House

from E H (Wife of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would 'what' to say about the care home. To start, I would like to say - the staff are very helpful and if I need anybody to talk to, they are there to help me. My husband now lives there. I am very happy with the care they give him 24/7, and what else I like is that it is very clean, and every time
I visit my husband, I am made to feel very welcome. I am glad that I got my husband into their care home.
Reply from Clare Cogan Turner, Communications at Methven HouseThank you so much for your kind and thoughtful feedback. We're really pleased to hear that you feel supported by the team and confident in the care your husband receives. Knowing that you feel welcome each time you visit, and that the home feels clean and reassuring, means a great deal to us. Thank you for trusting Methven House with your husband's care.
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Review of

Walton House

from Isabel L (Wife of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was all very daunting and upsetting when we knew that Jim would have to go into a Nursing Home but we were fortunate there was space for him at Walton House. The care he has recieved has been excellent and also the care myself and family have recieved has been first class. The staff have all been
brilliant and cant do enough for Jim and ourselves. Thank you all. x
Reply from Clare Cogan Turner, Communications at Walton HouseThank you so much for sharing these kind words. We know how difficult and emotional it can be when a loved one moves into a care home, so it means a great deal to hear that you have all felt so well supported. Our team will be truly touched by your appreciation, and we're glad that their care and compassion have brought you comfort during such a challenging time. Thank you for putting your trust in us.
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Review of

Fernlea House

from Ruth F (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has only been at Fernlea for a couple of weeks but the staff have gone out of their way to make him feel at home. He got his hair cut today and was so happy showing me on face time. We live in the US and yesterday he was wanting a glass of lemonade and I emailed to see if one if the girls could
buy him a bottle at the store and literally in 5 mins I got a message from him with his bottle of lemonade! Its hard being so far away but the staff here have gone out of their way to make my dad happy and settled. I am a nurse practitioner and Natasha and her staff have been on the ball with any medical needs such as a recent blood draw and medication questions. I am so relieved and happy he is here.
Reply from Clare Cogan Turner, Communications at Fernlea HouseThank you so much for sharing such a heart-warming review. It means a great deal to the whole team at Fernlea. We know how difficult it can be to support a loved one from overseas, and we're truly glad that our efforts are helping your dad feel settled, cared for and at home.
It's lovely to hear how much the small moments, from a fresh haircut to a simple bottle of lemonade, have made a difference. Natasha and the team will be delighted to know their prompt attention have brought you reassurance.
Thank you again for your trust. We're so pleased your dad is with us and we'll continue to do all we can to keep him happy, comfortable and well cared for.
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Review of

Walton House

from Agnes M (Power of Attorney of Resident) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have the highest regard for staff, facilities and the care. I also recommend Walton House to everyone. Everything is centred on the well-being of the resident. Cannot thank everyone enough.
Reply from Clare Cogan Turner, Communications at Walton HouseThank you so much for your lovely words. It means a great deal to the whole team to know that you hold the staff, the home, and the care in such high regard. We're especially glad to hear that you feel everything is centred around residents' wellbeing - that's exactly what we strive for every day. Thank you for your recommendation and for your kindness; it truly is appreciated by everyone at Walton House.
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Review of

Craigie House

from Bernadette M (Mother of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have been visiting my mother in Craigie house for over two years she is very happy in the home which puts my mind at ease.
All staff are friendly and very helpful and provide a very high standard of care keep me updated if there are any problems with my mums health.
The home is very clean and laundry
service is excellent.
I would like to thank all the staff in Craigie house for the outstanding care they give to my mother You are fantastic team of carers
Reply from Clare Cogan Turner, Communications at Craigie HouseThank you so much for your lovely feedback. It means so much to the team at Craigie House to know your mum is happy and settled, and that you feel reassured by the care she receives. We're delighted that you find the staff supportive, the communication helpful, and the home clean and welcoming. Your kind words are truly appreciated and will be shared with the team - they really are fantastic, thank you.
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Review of

Roselea House

from Linda L (Daughter of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved into Roselea on 30th September 2025. She had been in hospital for 3 months and we could no longer give her the care she needed. Roselea was our first choice. I wasn't sure about her moving to a nursing home but I now couldn't be happier. She has settled in well, everybody so kind and helpful
and can't do enough for her. She is well addressed, well fed and well loved after. Great.
Reply from Clare Cogan Turner, Communications at Roselea HouseThank you so much for sharing this lovely feedback. We're delighted to hear that your mum has settled so well at Roselea, especially after such a difficult period in hospital. It means a great deal to the team to know their kindness and care have helped make this transition easier for you both. Knowing she is comfortable and well looked after is exactly what we hope for every resident. Thank you for placing your trust in us.
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Review of

Alexander House

from Michael N (Son of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a wonderful care home staff go above and beyond to make the residents and families feel supported and at home .My mum had a 60th wedding anniversary recently the staff and management did a fantastic job of making this a special day .
Reply from Clare Cogan Turner, Communications at Alexander HouseThank you so much for your lovely words. We're delighted to hear how supported you and your mum have felt. It was an absolute pleasure for our team to help celebrate such a beautiful milestone - marking 60 years of love and commitment was a truly special occasion for everyone involved.
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Review of

Walton House

from Maryna N (Daughter of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom is in Walton House after a stroke. She can't walk, so caring for her requires patience and a great deal of professionalism. I am very grateful to the Walton House staff for their attention to my mom and for prolonging her life. It's priceless.
Thank you for the warm, clean room, and, of course,
a special thanks for the delicious food that my mother eats with pleasure!
Reply from Clare Cogan Turner, Communications at Walton HouseThank you so much for your kind words. We're delighted to hear that your mum is comfortable and well cared for at Walton House. Our team take great pride in creating a warm, welcoming environment where residents can feel safe and enjoy life's simple pleasures, including good food and friendly company. Your appreciation means a great deal to everyone involved in your mum's care.
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Review of

Alexander House

from Marion P (Sister of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am concerned regarding the amount of staff who are leaving. There seems to be more bank staff than regular staff.
There does not seem to be much to do for the residents, apart from sit in the TV Room from morning to night.
Reply from Clare Cogan Turner, Communications at Alexander HouseThank you for taking the time to share your feedback. We understand how important it is for residents to have consistency and plenty of meaningful activities to enjoy. A new Home Manager has recently joined Alexander House and is focusing on strengthening the team and enriching daily life within the home. We're committed to creating a warm, engaging environment where residents can feel happy and well supported. Please don't hesitate to contact the Manager directly to discuss your concerns as we'd really value the opportunity to talk with you in more detail.
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Review of

Alexander House

from Helen P (Sister of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with my brother's care. He has been in Alexander House for 1 year now. But over the last few weeks, I see a difference in him, he is very down and depressed. My opinion is there is no continuity of staff and service users aren't getting a chance to get to know and trust staff. Also not
enough activities to stop them getting bored. I strongly feel if there were more staff more time could be spent with service users.
Reply from Clare Cogan Turner, Communications at Alexander HouseThank you for sharing your thoughts about your brother's care. We're pleased to hear that you've been happy overall with the support he's received during his time at Alexander House, however, we're sorry to hear about your recent concerns. We do understand how important consistency and meaningful engagement are for residents and we have a new Service Manager in post who is working closely with the team to strengthen staffing and enhance the activities programme. Please do get in touch with the Manager directly so we can look at how best to continue supporting your brother and ensure he is settled and content.
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Review of

Methven House

from Carol P (Daughter of Resident) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in Methven House for 6 weeks now, and he is thriving. The staff are excellent so caring, kind and friendly as are the management. As a family, we were worried as my dad does not mix well; however, since being here, he engages with other residents and is happy to be involved in a range
of activities. When a family member goes into care, there is always a concern regarding how they will be looked after. Our family has no worries whatsoever. Our dad is in very kind, caring and safe hands in Methven House.
Reply from Clare Cogan Turner, Communications at Methven HouseThank you so much for sharing such lovely feedback. We're delighted to hear how well your dad has settled at Methven House and that our activities have encouraged involvement in socialising and making connections. It means a great deal to our whole team to know that you and your family feel reassured and confident in the care he's receiving. Thank you
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Awards / Recognitions (3)

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