Care Homes Owned by The Holmes Care (Group) Ltd in Fife

I am very satisfied with the quality of service and care given by all staff at Walton House. The manager shows excellent leadership and is genuinely caring & concerned for the well being of my brother in law who is resident there. I receive calls and updates regularly when there are issue or concerns to discuss. Overall I'm very satisfied with the service given.

I visit my friend in Willow and have always found it to be a very friendly care home. The staff work hard. Care is provided as it is needed, residents are treated with dignity and respect and nothing is too much trouble for anyone. The food always look good and there are tea trolleys and snacks all the time. There are always activities for my friend to do, bus trips, live music, dancing in the lounge and the manager is always available to assist and answer questions.

Very friendly staff who greet me by name. Keep me informed about any changes to medication via doctor. Arrange transport for visits to hospital, etc. Food is excellent. Care needs are always sorted with dignity.

Positive support, plenty of activities offered.

Residents are put in the lounge and left. They are not asked what they would like on the t.v the home is very understaffed the staff are lovely but are always very busy. There is a beautiful garden very rarely used.

My mum has been at Roselea for a few months and she's settled in really well. The level of care is excellent and the facilities are superb. Mum loves her room which is large and bright and filled with her own things, making her feel much more at home. She's also taking part in the home activities so she's much more active and stimulated than she was when living on her own. Having access to the nursing care has been such a reassurance to us as a family.

Since my brother has been a resident (3 months) my family cannot speak highly enough of both management and care staff. They ensure medication and medical treatment (external - doctors, dentists, audio) is administered on time without fail. All staff communicate well and show patience and understanding. The meals are varied and healthy, no complaints from my brother speaks volumes! I and my family visit 6/7 days per week and agree that more care staff, notably at weekends would be of benefit. I'll finish by reiterating once again all staff do sterling work.

I find Walton House a very warm, calm and caring environment. The residents are well kept and happy in their surroundings. The staff are friendly and professional team. The care shown to the residents is compassionate and kind. I would recommend Walton House.

Methven house is very welcoming from the minute you walk in till you leave.They are always doing things for the residents to enjoy and if you don't want to join in that's alright too the staff will make you a cuppa and have a chat.

The home is always so clean and tidy and well looked after.

My gran has a new lease of life and is enjoying trips out and sitting with new friends.

Thank you so much for everything you have all done for my gran.

I live 400 miles from Preston House and receive a weekly report on my relative from the Management Team and the introduction of a video call with my relative is comforting.

Preston House is a really lovely care home, staff are really nice and the management is really easy to approach. My father really loves being there, it was the best move we made for my father.

Methven House is an excellent Care Home. Staff go above and beyond for the residents' care, and the residents are treated with dignity and respect, warmth, and understanding. The staff engage with the residents, it's comforting to know that staff are always seen and present if assistance is needed. Staff listen to the residents and help whenever possible. My friend is seen, heard, acknowledged, and included. When I visit, it feels like my friend's home, and I know she feels the same because she tells me that. I know she is safe, secure, comfortable and well looked after, knowing this gives me tremendous peace of mind.

My mum spent almost 3 years at Fernlea. She had dementia that progressed during her time there. She never wanted to be in care and although she had many good days in Fernlea, there were also times when it was a challenge for both her and the care staff. Despite that, she was always treated with care and dignity and all the staff, carers, cleaners, office staff and workmen took time to get to know her and spend time with her. While she was able to, she enjoyed many of the actiivies and trips out. The staff obviously had to ensure she was safe, but also enabled her to be herself and do her own thing whenever they could. They all have my grateful thanks for the excellent way she was cared for in her last few days. I couldn't have wished for more. I visited my mum often, and experienced the warmth and generosity of the staff when I visited. I was always welcomed, kept well informed of my mum's care and health and treated with real kindness. Thank you all.

Gary has been in your care 11 months, it's not been without its bumps and twists along the way. Having never needed adult health and social care support before, I didn't know what to expect. On the whole it has been a very positive experience, and the worries or concerns we've had have been dealt with quickly and supportively. My only concerns if I still had to think of any would be things missing belonging to Gary or finding things that aren't his - not a big problem in the grand scale of things. Staffing - not always able to find someone, which concerns me that he and peers are left vulnerable for short periods of time.

Staff are on the ball with dad's health and I trust them 100% that they have his best interests at heart. Thanks to everyone

From the moment you enter Roselea House you feel so welcome from the manager and all her staff. My loved one has settled so well. There are activities daily, the interaction between staff and residents is so lovely to see. When a resident has a birthday the staff put banners and balloons up and a cake is made for them. The meals are delicious and afternoon tea is served every day. There is also armchair keep-fit and a silent disco and singers. Roselea House is a wee gem.

We have nothing but good things to say about Finavon. From our first initial visit, it was clear to see that staff have very positive and respectful relationships with residents. Since moving in, Mum has been well cared for, which is evident in her appearance and her demeanour. It's clear for us to see that she feels comfortable and happy, which is a huge relief for us after what has been a very stressful time.

My mum has been in Finavon Court for the past 4 weeks. She is happy with the support she is receiving. The staff are very helpful and can't do enough. As a family we are extremely happy that my mum is supported at Finavon Court.

Lovely care home. Rooms very spacious and modern. Staff very helpful and polite. I am an ex-nurse (psychogeriatric), and this is one of the nicest homes I have seen.