Care Homes Owned by The Holmes Care (Group) Ltd in Fife

Most importantly, we are delighted to hear that your mum is happy and content. We will be sure to share your kind words with our manager, reception team, care staff, housekeeping and gardening team. Thank you for your continued trust in everyone at Preston House. Read less

Thank you for sharing your positive experience of Walton House. We are delighted to hear that you are very satisfied with the care and support your brother-in-law receives. It is particularly lovely to hear your kind words about our manager's leadership and genuine care, and that regular communication and updates give you reassurance. We will be very pleased to share your feedback with the whole Walton House team. Thank you. Read less

Thank you for taking the time to share such lovely feedback about Willow House. It is wonderful to hear that you always receive a friendly welcome and that you see the hard work and dedication of our team when visiting your friend. We are especially pleased that you highlighted the dignity and respect shown to residents, as well as the range of activities, outings, food and refreshments available. Your kind words about our team and manager are very much appreciated, and we will be delighted to share them with everyone at Willow House. Read less

Thank you for your wonderful review. We're delighted to hear that our team makes you feel so welcome by greeting you by name and keeping you informed about important updates, including medication changes. It's lovely to know you value the support with hospital appointments, enjoy the food, and feel that care is always provided with dignity and respect. Your kind words mean a great deal to our team, and we truly appreciate you taking the time to share your experience. Read less

Thank you for taking the time to share your feedback. We're pleased to hear you found our staff to be lovely and appreciated our beautiful garden. We're sorry to learn that you felt residents were not always engaged in meaningful activities or given enough choice over things like television programmes, and that staffing levels appeared to impact the experience. We want every resident to feel involved, valued and supported throughout the day, and your comments will be shared with the home management team as part of our ongoing commitment to improving the quality of care and daily life for everyone who lives with us. Read less

Thank you so much for your lovely review. We are delighted to hear that your mum has settled in so well at Roselea House and that she feels at home in her room surrounded by her own belongings. It's wonderful to know she's enjoying the activities, staying active and engaged, and that the care and nursing support have given your family such reassurance. Thank you for placing your trust in our team - it means a great deal to us. Read less

Thank you for taking the time to share your experience. We are delighted to hear that your brother has settled well into life at Fernlea House and that both our management and care teams have made such a positive impression. It is wonderful to know that the support with his healthcare needs, communication from staff, and the quality of our meals have provided reassurance to your family. We also appreciate your constructive feedback regarding staffing levels at weekends and will ensure your comments are shared with the relevant team. Thank you for your kind words and recognition of our staff's dedication - your support means a great deal to us. Read less

Thank you for your kind recommendation of Walton House. We are delighted to hear that you find the home to be a warm, calm and caring environment. It is wonderful to know that our residents are happy in their surroundings and that our team's friendly, professional and compassionate approach has made such a positive impression. Your feedback means a great deal to us, and we appreciate you taking the time to share your experience. Read less

Thank you for taking the time to share your kind feedback. We are delighted to hear that you find Methven House so welcoming and that our team helps create a warm and friendly atmosphere for residents and visitors alike. It's wonderful to know that the variety of activities is appreciated, while also ensuring residents can enjoy quieter moments with a cup of tea and a chat when they prefer. Your comments mean a great deal to our team, and we are grateful for your support. Read less

Thank you for your lovely review. We are delighted to hear that your gran is so happy at Fernlea House and enjoying the companionship, activities and trips out. It means a great deal to know that our team's care, kindness and dedication have helped give her a new lease of life. Your kind words about the cleanliness of the home and the support provided by our staff are truly appreciated. Thank you for taking the time to share your experience. Read less

Thank you for taking the time to share your experience and for your continued trust in Preston House. We are delighted to hear that you have seen ongoing improvements in the care and support provided to your sister over the past two and a half years. It is especially encouraging to know that the collaborative approach between our team and healthcare professionals, along with our commitment to staff development, has had a positive impact. Your kind words about our care team, activities staff, reception team and management are greatly appreciated. We understand how important it is to stay connected when living at a distance, and we are pleased that our regular updates and video calls provide reassurance and comfort. Thank you again for your thoughtful feedback and support. Read less

Thank you so much for your kind review. We are delighted to hear that your father is so happy at Preston House and that you have found our team and management approachable and supportive throughout his journey with us. Knowing that moving to Preston House has been such a positive decision for your family means a great deal to us. Thank you again for your lovely feedback and for placing your trust in our care. Read less

Thank you so much for your kind words and for taking the time to share your experience of Methven House. It means a great deal to hear that your friend feels safe, comfortable and truly at home with us. We are especially pleased that our team's warmth, compassion and dedication to treating residents with dignity and respect has given you such peace of mind. Your feedback will mean so much to the staff, who work hard every day to ensure residents feel seen, heard and included. Thank you again for your support. Read less

Thank you for taking the time to share your experience of Gary's first 11 months at Preston House. We understand that moving into adult health and social care can feel daunting, so it means a great deal to hear that, overall, your experience has been a positive one and that any concerns raised have been responded to quickly and supportively.

We also appreciate your honest feedback regarding belongings and staffing visibility. While we are pleased these issues have not had a major impact on Gary's care, we recognise how important reassurance, security and timely support are for both residents and families. Your comments have been noted and will help us continue to review and improve the experience we provide and please do not hesitate to reach out to our Service Manager should you ever wish to discuss any worries or concerns further.

Thank you again for your trust and support. Read less

Thank you for taking the time to share such thoughtful feedback about your dad's care at Preston House. It's lovely to hear how much you value the team on his floor and the genuine relationships they've built with him.

We're pleased that you feel confident in the care provided and that your dad is supported to take part in activities at his own pace, with those special moments captured for you to see.

Your comments are important to us, and we will share your feedback regarding your dad's presentation with the team to ensure greater consistency in supporting your dad to look and feel as he always has done.

Thank you again for your kind words and for placing your trust in us - it truly means a great deal. Read less

Thank you for your lovely feedback about Roselea House. It's wonderful to hear that your loved one has settled so well and that you felt such a warm welcome from the moment you arrived.

We're delighted that the daily activities, celebrations and interactions between our team and residents have made such a positive impression, and that the meals and afternoon tea are being enjoyed too.

Your kind words mean a great deal to us and will be shared with the whole team at Roselea House. Read less

Thank you for your kind words about Finavon Court. It means a great deal to know that you felt the positive and respectful relationships from your very first visit.

We see every day how important it is for residents to feel comfortable and settled, so it's reassuring to hear that your mum's wellbeing, appearance and happiness are reflecting this. We also understand how stressful this transition can be for families, and we're glad we've been able to provide some peace of mind during that time.

Your feedback is truly appreciated by the whole team. Read less