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Care Home Owned by The Holmes Care (Group) Ltd in Aberdeenshire

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by The Holmes Care (Group) Ltd in Aberdeenshire

Only the locations & reviews in Aberdeenshire for The Holmes Care (Group) Ltd are showing below.

View the details of all 23 locations (with 967 reviews) owned by The Holmes Care (Group) Ltd

The Holmes Care (Group) Ltd Locations in Aberdeenshire (1)

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1 Care Home owned by The Holmes Care (Group) Ltd in Aberdeenshire
Grandholm Care Home

Grandholm Drive, Bridge of Don, Aberdeen AB22 8AE 

9.8 60 reviews
"All staff very friendly from front office staff through to carers, trained nurses, cooks and cleaners. They all know my mums name and…"   Read all 60 reviews
Location Type Care Home

Grandholm Care Home provides general nursing care for people over the age of 65 and to those with dementia-related conditions. The purpose-built home is equipped for 79 residents, and is located just a few miles away from Aberdeen City Centre and the… Read more about Grandholm Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 79 Rooms

The Holmes Care (Group) Ltd Reviews in Aberdeenshire (60)

9.4

The Holmes Care (Group) Ltd has a Group Review Score of 9.4 (9.437) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Holmes Care (Group) Ltd must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to The Holmes Care (Group) Ltd
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Review of

Grandholm Care Home

from R A (Son of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our dad was resident at Grandholm Care Home for 18 months prior to his passing. We found the staff, caring, attentive & treated our dad with dignity & respect. Our dad looked clean & cared for. We always found the staff friendly & welcoming when we visited. The care home was clean & tidy. His room was
the same. There always seemed to be a good choice of meals. We had peace of mind knowing he was in a safe place.
Reply from Laura Poole, Communications at Grandholm Care Home

Thank you for your kind and thoughtful words about Grandholm. It was truly a privilege to care for your Dad during his time with us. We're so pleased to hear that you found our team to be caring, attentive, and respectful. Knowing that you had peace of mind and felt welcomed means a great deal to us. We'll be sure to share your comments with the team, who will be touched to know their care made a difference to you and your family.

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Review of

Grandholm Care Home

from Dawn C (Daughter of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank the staff at this facility for the incredible care and compassion they showed my late mother during her time there. From the moment she arrived, we felt comforted knowing she was in the best possible hands.


Nothing was ever too much trouble - every member of staff went above and

beyond to ensure my mum was treated with dignity, kindness, and genuine warmth. The level of support, not just for her but for our family too, was truly remarkable. They took the time to get to know her, understand her needs, and made her feel safe and loved right to the end.


Losing a loved one is never easy, but knowing she spent her final days surrounded by such dedicated and caring people brings us immense comfort. I will always be grateful for the respect, professionalism, and heartfelt care shown by everyone at Grandholm care home


Thank you from the bottom of our hearts.

Reply from Clare Cogan Turner, Communications at Grandholm Care Home

Thank you so much for your kind and heartfelt words. It means a great deal to our Grandholm team to know that we were able to offer comfort, care, and support to your late mum and your family. We felt truly honoured to be part of her journey and are deeply grateful for the trust you placed in us. Thank you again.

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Review of

Grandholm Care Home

from G G (Son of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff very friendly from front office staff through to carers, trained nurses, cooks and cleaners. They all know my mums name and always stop to have a wee chat when they see her. My mum's condition has deteriorated and I have been kept regularly up to date on any issues regarding her care or changes
to her medication. She has recently needed more help with her personal care and this has been attended to very well. Her room is always clean and she enjoys the meals that she gets.
Reply from Clare Cogan Turner, Communications at Grandholm Care Home

It's our privilege to care for your Mum. Our whole team are dedicated to ensuring everyone receives personalised care and attention and to read this being acknowledged by her family means a lot to us. Thank you so much for sharing this kind review.

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Review of

Grandholm Care Home

from Claire L (Granddaughter of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am truly impressed with the exceptional care and support provided by the team at Grandholm Care Home. My grandfather, who lives with dementia and hearing loss, has been a resident for 18 months and the staff have consistently shown kindness, compassion, and understanding.
The carers take the time
to get to know him as an individual, adapting their approach to meet his unique needs. They communicate effectively using sign language to the best of there ability, ensuring he feels included and engaged.
The home is clean, comfortable, and well-maintained, but it's the dedication and passion of the staff that truly sets Grandholm apart. They go above and beyond to provide a sense of community and belonging for all residents.
I feel grateful and reassured knowing my grandfather is in such capable and caring hands. I highly recommend Grandholm Care Home to anyone looking for a supportive and nurturing environment for their loved one.
Reply from Clare Cogan Turner, Communications at Grandholm Care Home

Thank you for such a thoughtful and encouraging review. We're so pleased to hear how well your grandfather is being supported and that the team's efforts to communicate with him and understand his needs have made a real difference. Your kind words will mean a great deal to everyone at Grandholm. Thank you again.

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Review of

Grandholm Care Home

from Jade R (Granddaughter of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carehome really made me feel at ease when visiting and really looked after my grandmother well even though she was only there a week due to ill health. The staff were remarkably considerate regarding me and my family members. The week of my grandmothers passing was very comfortable and easing for both
me my family and my grandmother. Couldn't have had her in a better carehome.
Reply from Clare Cogan Turner, Communications at Grandholm Care Home

Thank you for taking the time to share your experience with Grandholm Care Home. It means a lot to us that we were able to provide comfort and support to your grandmother and your family during such a difficult time. It was a privilege to care for her, even for a short while, and we're just glad we could help make that time a little easier for you all.

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Review of

Grandholm Care Home

from Graham C (Nephew of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was a resident at Grandholm care home from may 2023 until she passed away in April 2025, she had dementia and was unable to live in her flat unassisted. It was not an easy choice putting our aunt in a care home but the staff at Grandholm made the transition so much easier for us.


I always

found the staff to be very attentive and caring and saw to my aunts needs very professionally.


I also found the home to be extremely clean, that was evident in her room and the communal areas.


I would just like to thank the staff for making my aunts stay at Grandholm care home comfortable and gave us peace of mind that she was being well looked after.


I would have no hesitation in recommending Grandholm care home to anyone looking for a care home for their loved one.


Thank you so much.

Reply from Clare Cogan Turner, Communications at Grandholm Care Home

Thank you so much for taking the time to share your kind words about your aunt's experience at Grandholm Care Home. We are deeply grateful for your recognition of our team's dedication and the care provided during her time with us. It means so much to know that we were able to make such a positive difference. Your recommendation is truly appreciated, thank you.

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Review of

Grandholm Care Home

from Dawn F (Daughter of Resident) published on 19 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident for a short period before she sadly passed, the staff welcomed her upon arrival and cared for her with dignity and respect during the short period she was a resident, sadly she passed away. The care she received from the staff was amazing and she was very comfortable when her health
declined due to all the personalised care the staff delivered, I am grateful to all staff at Grandholm, myself and my family cannot thank them enough.
Reply from Emily Nash, Administrator at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review. It is much appreciated.

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Review of

Grandholm Care Home

from Jennifer F (Daughter of Resident) published on 8 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was only in Grandholm for a little over three weeks but the care and support she received was more than we could have hoped for. Everyone was so warm and welcoming and made Mum feel at home and cared for. Thank you all so much. It meant so much to me and the family.
Reply from Emily Nash, Administrator at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review!

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Review of

Grandholm Care Home

from Lynne A (Daughter of Resident) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It has been 4 months now since my dad went to Grandholm and all I can say is well done to all, from his first night till now he has been reassured and taken care of every minute of the day.
All the staff from nurses to carers, management and office staff (not forgetting the handypersons) have been
absolutely brilliant, making me and my family feel very welcome every visit and informing us every step of the way on dad's medical changes, activities etc.
It's not an easy decision to put a relative into a care home but Grandholm has made the transition so much easier for us all.
Thank you so much.
Reply from Emily Nash, Administrator at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review of

Grandholm Care Home

from Ann R (Daughter of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for over two years now and I can’t fault the care she gets I have peace of mind knowing she is in good hands. She really enjoys taking part in the activities. She loves getting her nails done and is very happy there.
Reply from Emily Nash, Administrator at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review!

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Review of

Grandholm Care Home

from K R (Son of Resident) published on 18 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been in Grandholm care home for over a year now as sadly she has dementia, and the level of care she has received has been excellent and can’t be faulted. All management and staff are really helpful and polite. I would have no hesitation in recommending Grandholm to anyone who is looking
to re-home their loved one(s).
Reply from Emily Nash, Administrator at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review!

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Review of

Grandholm Care Home

from George D (Son of Resident) published on 16 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
You always get a warm, friendly welcome when you visit. Staff always happy to give me an update of how my mum is doing. It is great to see the photos of the activities that the residents have been getting up to.
Reply from Emily Nash, Administrator at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review!

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Review of

Grandholm Care Home

from Eunice T (Daughter of Resident) published on 12 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Grandholm Care Home is very warm and welcoming all the staff are very helpful and friendly.
It gives us great piece of mind that that mum is so well cared for.
The Wednesday cafe is a great success as Mum really enjoys it.
Reply from Emily Nash, Administrator at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review!

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Review of

Grandholm Care Home

from Roslyn M (Daughter of Resident) published on 8 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident of Grandholm Care Home for 18 months till her passing in November 2023.
The manager and her team looked after her and made her so comfortable from the first day till the last.
We were fortunate to be with Mother at the end!
I would recommend Grandholm with no hesitation or
reservations for the care of a loved one!
Reply from Emily Nash, Administrator at Grandholm Care Home

Thank you for your kind words, and taking the time to leave a review!

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Review of

Grandholm Care Home

from Elaine D (Daughter of Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is only over 6 months ago that it was us as a family looking at care homes for our dear Mum who has dementia. And hand on heart we all feel so lucky that Mum is being looked after at Grandholm. The very first thing we noticed on our initial visit was the laughter, and welcoming happy and friendly
atmosphere. Every member of staff is so kind and it has put all our minds at ease knowing that Mum is cared for by such lovely genuine caring people.
Then there is the amazing communication, always keeping us informed and discussing any changes in her care which we all really appreciate. We cannot praise Grandholm highly enough and it’s thanks to each and every one of this amazing team that we continue to feel supported as a family. Thank you all.
Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review of

Grandholm Care Home

from Loraine V (Daughter of Resident) published on 24 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad became a resident of Grandholm in August 2021 when covid restrictions were making it difficult for everyone. However, the staff at Grandholm make everyone welcome and gradually activities and socialising have opened up and it has become a second family to Dad. We cannot fault the care that he has
received since moving in. Nothing is ever too much trouble and we're really happy that Dad's in safe hands here. When Mum's needs changed and she needed the support of being in a care home there was no doubt in our minds that Grandholm was the best place and she became a resident in April 2022. Although Mum's needs are different from Dad's, she is also treated with the best of care, great understanding and patience from all the staff. She has settled in very well, made some friends and gets involved in activities. As a family, we are delighted that Mum and Dad are in the same care home receiving the best of care. We would have no hesitation in recommending this care home. Thank you so much.
Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review of

Grandholm Care Home

from H S (Wife of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in this care home for almost five years. His care is second to none. The staff are loving and kind and so good to him, I cannot fault them. My family and I are very fond of them. Keep up the good work.
Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review of

Grandholm Care Home

from D S (Daughter of Resident) published on 19 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident in Grandholm Care Home since September 2018 and during all that time I have been totally satisfied with my Dad's care. The staff are brilliant and take his welfare very seriously. They take the time to get to know him and make him as comfortable as possible. I also find my
visits very pleasant which makes things easier for me and my family.
Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review of

Grandholm Care Home

from J S (Son of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’ve seen such an improvement in my mum since she’s been admitted. All the staff have been really nice and helpful and made such a difference to my mum. I would strongly recommend anyone thinking of moving as the support is fantastic.
Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review of

Grandholm Care Home

from Nikki C (Daughter of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just had my mum's care review. Very detailed. Took me through all of Mum's notes and showed me just how many activities she has been involved in, both in and out of the home. She has flourished since she arrived. Thanks to all the team on Laurels.
Reply from Val Buchan, Service Manager at Grandholm Care Home

Thank you for your kind words and for taking the time to leave a review.

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Awards / Recognitions (3)

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