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Care Homes Owned by The Holmes Care (Group) Ltd in Falkirk

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Holmes Care (Group) Ltd in Falkirk

Only the locations & reviews in Falkirk for The Holmes Care (Group) Ltd are showing below.

View the details of all 23 locations (with 967 reviews) owned by The Holmes Care (Group) Ltd

The Holmes Care (Group) Ltd Locations in Falkirk (2)

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2 Care Homes and Adult Day Care Centres owned by The Holmes Care (Group) Ltd in Falkirk
Bankview Day Care Centre

Kilsyth Road, Banknock, Bonnybridge FK4 1TD 

9.9 36 reviews
"Mum has been attending Bankview day care for a year now - I cannot talk highly enough of them. Mum wears incontinent pads and can sometimes…"   Read all 36 reviews
Location Type Adult Day Care Centre

Bankview Day Care Centre is a registered care facility, providing up to 25 day care spaces; the highly developed building is positioned within the grounds of Bankview Care Home, and as such free door to door transport is available to the immediate locality. The… Read more about Bankview Day Care Centre

Bankview

Kilsyth Road, Banknock, Bonnybridge FK4 1TD 

9.8 110 reviews
"A lovely and welcoming care home. Mum came to live in Bankview in June 25 and has thrived in the caring and supportive environment. Staff…"   Read all 110 reviews
Location Type Care Home

Bankview Care Home is a 65 bed registered care facility specialising in dementia care. The home is positioned within large, peaceful, wooded grounds and is conveniently located within easy reach of Stirling, Falkirk, Kilsyth and Cumbernauld and enjoys… Read more about Bankview

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 65 Rooms

The Holmes Care (Group) Ltd Reviews in Falkirk (146)

9.4

The Holmes Care (Group) Ltd has a Group Review Score of 9.4 (9.437) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Holmes Care (Group) Ltd must have a Review Score.

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Review of

Bankview

from Louise R (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely and welcoming care home. Mum came to live in Bankview in June 25 and has thrived in the caring and supportive environment. Staff are very attentive and caring, always communicating important developments or changes in mum's condition. Peace of mind that she is safe and well cared for, as it
was such a worry when she was no longer able to manage in her own home.
Reply from Clare Cogan Turner, Communications at Bankview

Thank you so much for your kind words. We're delighted your mum has settled so well at Bankview and is thriving in our care. Providing a safe, caring and supportive home where families have peace of mind means everything to us. Your lovely feedback will mean a great deal to our team.

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Review of

Bankview

from S B (Stepdaughter of Resident) published on 2 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepdad has been in Bankview since August the care he has received is phenomenal there's always someone on hand wherever needed the staff are all very friendly and welcoming we are always kept up to date with everything that is need for his care
Reply from Clare Cogan Turner, Communications at Bankview

Your recognition of the 'phenomenal' care your stepdad is receiving makes everyone here at Bankview absolutely delighted. We strive to ensure every resident and their families have the best possible experience with us at all times and your words mean so much. Thank you for taking the time to leave a review.

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Review of

Bankview

from Audrey S (Daughter of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family couldn't be more grateful for the exceptional care our father receives at Bankview. We are continually struck by the welcoming atmosphere and genuine kindness of the staff. Every team member from carers and nurses to housekeeping and admin go above and beyond to make residents feel safe,
respected and at home. The facilities are always clean, well maintained and thoughtfully arranged to provide comfort and safety. Activities are varied and engaging, frequent live music performances always brings smiles which is apparent from social media posts that helps keep our family involved in daily life in the home regardless of distance. We would highly recommend Bankview to anyone looking for compassionate and reliable care for a cherished loved one.
Reply from Clare Cogan Turner, Communications at Bankview

Thank you so much for leaving such a joyful review for Bankview. Your words mean so much to a team who do dedicate their time to ensuring everything you mention from a welcoming atmosphere through to good housekeeping is always aimed at providing the very best of care for our residents. Your recommendation means a great deal to us, thank you.

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Review of

Bankview

from M S (Sister of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always friendly and helpful. Look after my brother with care and consideration. Are always happy to answer our questions. We are very happy with my brother's care.
Reply from Clare Cogan Turner, Communications at Bankview

Thank you for your kind words. We're so pleased to hear that you feel supported and reassured, and that your brother is being cared for with kindness and consideration. Your feedback means a lot to the whole team. Thank you.

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Review of

Bankview

from Amanda C (Granddaughter of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Granda has been a resident of Bankview for the last 18 months and he has the best care. Every single staff member is very friendly and you can tell they really care about the residents. The care home is always immaculate and the residents get taken very good care of.
As I am unable to visit super
frequently, I am so happy that the social media is updated on a daily basis and I can keep up to date with the activities that take place. I really appreciate all of the photos and see how happy the residents are.
Please keep doing what you are doing.
Reply from Clare Cogan Turner, Communications at Bankview

Thank you for your thoughtful feedback. We're so pleased to hear how happy you are with the care and attention at Bankview. It means a lot to know that you feel reassured, especially when you can't visit as often, and that our social media updates help you feel connected. We'll continue to do our very best for your Granda and all our residents and families.

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Review of

Bankview

from Lynn M (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very welcoming and very clean. The staff are very attentive to my dad and always respect his wishes. They always put my mind to rest. I can't thank them all enough. My dad he's settled in very quickly and loves all the staff
Reply from Clare Cogan Turner, Communications at Bankview

Thank you so much for sharing these kind words. We're delighted to hear you feel your dad has settled in quickly, it's certainly our privilege to be able to support him. We're very proud of our team and happy that their care and attentiveness has given you peace of mind. Your appreciation means a great deal to all of us, thank you.

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Review of

Bankview

from Sylvia S (Friend of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bankview home has lovely feel to it the staff are very helpful and cant do enough. The clenliness in the home is exalant. I would rekomend this home to anyone.
Reply from Laura Poole, Communications at Bankview

Thank you so much for taking the time to leave your review. Our team work hard to create a warm environment for all so they will bevery pleased to hear how their commitment to care and providing a special atmosphere has made such a difference. Thank you.

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Review of

Bankview

from Dorothy C (Sister of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister moved into Bankview in May and from the beginning I have been very impressed with how welcoming all staff are; everyone is very friendly, approachable and helpful. The transition into Bankview was smooth and staff were able to put my mind at ease with regards to the next step for my sister's
care. My sister has settled in very well and is delighted with her room. We appreciate, as a family, the wide range of activities and experiences on offer that my sister can attend should she wish. I have observed positive interactions between the staff and my sister - and other residents - and the staff obviously work hard at building positive relationships with all residents. The environment itself is very welcoming, with care and attention given to how it is has been decorated for the benefit of the residents, and it is always clean and fresh. I know that my sister is being well cared for, safe and happy at Bankview which are my main priorities.
Reply from Laura Poole, Communications at Bankview

Thank you so much for taking the time to give feedback about your sister's experience at Bankview. We are truly delighted to hear that she has settled in well and is enjoying her new surroundings.It means a great deal to us that you've found the staff to be welcoming, friendly, and supportive throughout the transition. We understand how important it is for families to feel reassured during this time, and we're so pleased we could help put your mind at ease.We're also grateful for your recognition of the activities and the positive interactions you've observed between our team and the residents. Building strong, respectful relationships is at the heart of what we do, and we're glad this has been evident to you.Thank you again for your generous words. Knowing your sister feels safe, cared for, and happy at Bankview is exactly what we strive for every day.

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Review of

Bankview

from Elizabeth W (Cousin of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bankview is the most nicest home I have seen, it is immaculate and the carers are all wonderful. Patients so well looked after, also visitors. Would recommend it to everyone definitely first class.
Reply from Clare Cogan Turner, Communications at Bankview

Thank you for your lovely comments. We are incredibly proud of our home but even prouder of the care and attention we give to each of our lovely residents every day. We're so glad that you found Bankview to be so welcoming - our team will be delighted to know their hard work is being recognised and appreciated by both residents and visitors.

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Review of

Bankview

from Jess B (Friend of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcomed in by lovely staff. So helpful at locating our friend and taking us to a lovely quiet room to chat. Resident looks well looked after. Lovely outlook from room.
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Review of

Bankview

from Carole K (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted into Bankview mid October. The process was very smooth and hassle free. The staff are always cheerful and there is always plenty of activities for the residents. Mum loved the days where singing and dancing took place. When mum took ill suddenly and was in her last days the care
and compassion from all the staff was exemplary. They are a credit to their profession.
Reply from Clare Cogan Turner, Communications at Bankview

Thank you for sharing your kind words. We're so sorry for your loss and truly appreciate you taking the time to recognise the care and compassion shown by our team here at Bankview -it means a great deal to us all, thank you.

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Review of

Bankview

from Ian H (Husband of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was a resident in Bankview for many years until she recently passed away.
The care she received during her time was exceptional, the empathy shown by the carers was a delight to see and was reflected by the responses from my wife. I cannot praise the staff high enough as each and everyone
contributed to her wellbeing and they are a credit to their profession. Anyone looking to place a loved on in a care home should look no further than Bankview and I have no hesitation in recommending the care home to all.
Reply from Clare Cogan Turner, Communications at Bankview

Thank you for your thoughtful review at this time. It was our privilege to care for your wife and we are humbled that you have taken the time to share your experience with us. Your kind words mean a great deal to the whole team here at Bankview - Thank you.

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Review of

Bankview Day Care Centre

from John S (Cousin of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin attends the day care centre and looks forward to it very much. She gets great care and attention.
Reply from Clare Cogan Turner, Head of Marketing at Bankview Day Care Centre

Such a positive review, thank you so much for taking the time to leave it. It means a great deal to the staff team at Bankview Day Care Centre.

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Review of

Bankview Day Care Centre

from Lesley L (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been attending Bankview day care for a year now - I cannot talk highly enough of them. Mum wears incontinent pads and can sometimes leak onto her trousers - This is dealt with sensitively + discreetly without other service users knowing. Her overall mood is so much better since attending. She
is more engaged + chatty and enjoys the activities + food there. Mum loves all of the staff + looks forward to going. Their communication with my sister and I is also first class.
Reply from Clare Cogan Turner, Marketing at Bankview Day Care Centre

Thank you so much for sharing your mum's incredibly positive experience at Bankview. All of our staff really appreciate your feedback and kind words.

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Review of

Bankview

from Elizabeth S (Sister of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I remain extremely happy with the care my brother is receiving. Especially more so over the last few weeks when his condition deteriorated rapidly and unexpectedly. The staff have been excellent and are doing everything to keep my brother comfortable, pain free and settled.
Reply from Clare Cogan Turner, Head of Marketing at Bankview

Thank you for taking the time to provide a review. We always appreciate feedback and your kind words mean so much to our team at Bankview.

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Review of

Bankview Day Care Centre

from Moira E (Daughter of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly, patient while assist with Father from home to bus, time at daycare, then journey home.
Encourage him to interact and engage with others.
Has been going here for 8 years and he looks forward to going each week.
Staff always contact me if they have an concens regarding Father.
Reply from Emily Nash, Administrator at Bankview Day Care Centre

Thank you so much for your kind words, and taking the time to leave a review.

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Review of

Bankview Day Care Centre

from Lyn M (Wife of Resident) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been attending daycare at Bankview for 2 years now and I have nothing but praise for all staff and the excellent care he receives. I appreciate everything they do and I don't know how I could cope without their support and understanding.
Reply from Emily Nash, Administrator at Bankview Day Care Centre

Thank you for your kind words, and taking the time to leave a review - it is always appreciated.

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Review of

Bankview Day Care Centre

from David B (Resident) published on 18 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the service I receive.
Reply from Emily Nash, Administrator at Bankview Day Care Centre

Thank you for your kind words, and taking the time to leave a review.

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Review of

Bankview Day Care Centre

from J B (Wife of Resident) published on 20 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has attended Bankview Day Care Centre since May 2023 and during that time, members of staff have gotten to understand his needs and what he can and cannot do. Initially, he did not want to go but now he has got used to going and engaging in all activities and chatting to fellow service users.
Reply from Emily Nash, Administrator at Bankview Day Care Centre

Thank you for your kind words and taking the time to leave a review - it is much appreciated.

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Review of

Bankview

from Linda R (Niece of Resident) published on 20 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care and staff. Everyone is so helpful and if you have any concerns, they are dealt with straight away. The home is well-run, a happy manager has a happy team. My aunt is well looked after and happy to be there.
Reply from Emily Nash, Administrator at Bankview

Thank you for your kind words and taking the time to leave a review.

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Awards / Recognitions (3)

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