Bankview

In my experience, this level of care and compassion is extended to the friends and family of the residents .

After a fall at home & stay in hospital Drs said it would be much safer if Aunt went into full time care. Since coming to Bankview she has been well looked after, enjoyed the company & staff have been excellent & re-assured her as she is 94. I have peace of mind knowing that she is safe, being well fed & having lovely surroundings - it just feels very homely & my aunt has all that she requires. Thank you

Patients appeared to be well contented.

My sister & I know Bankview provides excellent care, in fact we are trying to have our dad discharged from hospital to Bankview to be beside our mum.

Mum is safe and supported in Bankview. She has her own room which weve fitted with furniture and photos from her house. Mum receives her medication and lovely food, I dont think she remembered to take her tablets or cook meals at home. The Bankview staff seem to always be engaged with and supportive of mum and the other residents. Mum loves the Bankview social activities: she might not recognise us but remembers how much she enjoys dancing.

Bankview House at Bankview Care Home has been a very positive experience in residential living for my mother, the facility is attractive and well maintained. Her room is spacious and has a lovely view. Staff are friendly, attentive and professional. Guests are welcomed and staff always know where my mother is - either at the lounge or in her room. This is reassuring. The family is kept updated on anything relevant, the administrator does an excellent job, also, and is extremely helpful.

Always made feel welcomed, staff are friendly and very helpful, meals are great as can see what he's having on that day with menu on table. Manager is great speaks away and makes sure we are happy with the care my dad is getting as this is my dad's 2nd care home as had bad experience with first one, also any complaints are dealt with promptly

The staff are all very friendly and helpful and the home itself is always very clean and fresh smelling.

So, all in all, we are hugely pleased with Bankview.

Staff keep me well informed of changes staff are very good with mum treating her with care + respect. Room kept very tidy & clean. Food seems to be good as mum eats most things. Mums clothes clean + tidy. Activities - day trips etc planned + checked with me as long as mums well. Variety of activities for all. Overall care is excellent, all staff do a brilliant job!

Residents are treated respectfully and with dignity. The biggest plus for this home is without doubt the staff, thank you.

A lovely and welcoming care home. Mum came to live in Bankview in June 25 and has thrived in the caring and supportive environment. Staff are very attentive and caring, always communicating important developments or changes in mum's condition. Peace of mind that she is safe and well cared for, as it was such a worry when she was no longer able to manage in her own home.

My stepdad has been in Bankview since August the care he has received is phenomenal there's always someone on hand wherever needed the staff are all very friendly and welcoming we are always kept up to date with everything that is need for his care

Our family couldn't be more grateful for the exceptional care our father receives at Bankview. We are continually struck by the welcoming atmosphere and genuine kindness of the staff. Every team member from carers and nurses to housekeeping and admin go above and beyond to make residents feel safe, respected and at home. The facilities are always clean, well maintained and thoughtfully arranged to provide comfort and safety. Activities are varied and engaging, frequent live music performances always brings smiles which is apparent from social media posts that helps keep our family involved in daily life in the home regardless of distance. We would highly recommend Bankview to anyone looking for compassionate and reliable care for a cherished loved one.

Staff always friendly and helpful. Look after my brother with care and consideration. Are always happy to answer our questions. We are very happy with my brother's care.

Please keep doing what you are doing.

Very welcoming and very clean. The staff are very attentive to my dad and always respect his wishes. They always put my mind to rest. I can't thank them all enough. My dad he's settled in very quickly and loves all the staff

Bankview home has lovely feel to it the staff are very helpful and cant do enough. The clenliness in the home is exalant. I would rekomend this home to anyone.

My sister moved into Bankview in May and from the beginning I have been very impressed with how welcoming all staff are; everyone is very friendly, approachable and helpful. The transition into Bankview was smooth and staff were able to put my mind at ease with regards to the next step for my sister's care. My sister has settled in very well and is delighted with her room. We appreciate, as a family, the wide range of activities and experiences on offer that my sister can attend should she wish. I have observed positive interactions between the staff and my sister - and other residents - and the staff obviously work hard at building positive relationships with all residents. The environment itself is very welcoming, with care and attention given to how it is has been decorated for the benefit of the residents, and it is always clean and fresh. I know that my sister is being well cared for, safe and happy at Bankview which are my main priorities.

Bankview is the most nicest home I have seen, it is immaculate and the carers are all wonderful. Patients so well looked after, also visitors. Would recommend it to everyone definitely first class.