Bankview, Bonnybridge, Falkirk
Bankview, Bonnybridge, Falkirk
Bankview, Bonnybridge, Falkirk

Bankview Care Home is a 65 bed registered care facility specialising in dementia care.

The home is positioned within large, peaceful, wooded grounds and is conveniently located within easy reach of Stirling, Falkirk, Kilsyth and Cumbernauld and enjoys easy access to the M80.

All of the bedrooms have bright and spacious single bed accommodation with en-suite facilities for privacy and convenience. Rooms are located on one level and are complimented by four large lounges and a number of dining facilities, where residents can enjoy home cooked meals and afternoon tea with family and friends.

A varied activities programme is available to residents, and a number of dedicated reminiscence areas are located throughout the home to stimulate the residents' minds, and to help keep their memories from the past alive. The home has built up a fantastic reputation in the local community and often enjoys visits from Bankier Primary School and other neighbourhood friends.

A minibus is also available at the home for regular excursions, trips and visits to places of local interest.

Fees at Bankview will depend on the needs of the prospective resident; more information can be provided by the Service Manager in the home.

2016 Scottish Care Awards Finalist - Volunteer Award.

Group: The Holmes Care (Group) Ltd

Person in charge: Julie Merrick (Service Manager)

Local Authority / Social Services: Falkirk Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 65 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Separate residential unit. Ages 65+.

Single Rooms: 65

Rooms with ensuite WC: 65

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

At any time

Parking:

Free on site parking

Latest Care Inspectorate* Report on Bankview: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Bankview has a Review Score of 9.7 (9.698)

The Review Score of 9.7 (maximum of 10) for Bankview is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews over all time. This Average Rating is also the rating value for Bankview in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 19 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.698 for Bankview is calculated as follows: ( (206 Excellents x 5) + (72 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 285 Ratings = 4.698

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Bankview is based on 19 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13 positive Reviews (65 registered maximum number of service users ÷ 5). 19 Reviews ÷ 13 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    19
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bankview?

  • Extremely LIKELY
    23
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bankview

  • Daughter of Resident/Service User
    11
  • Son of Resident/Service User
    5
  • Nephew of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • more

The family were very keen to get our mother into Bankview as we had knowledge of the excellent care provided to another resident who has been there over a year. Our experience of Bankview and the staff has been a very positive one. Our mother, being very frail, passed away after only ten weeks - but her quality of life was very much improved by being in Bankview. Going on outings, more mobile and surrounded by people who cared. Her passing was treated with care, tact and dignity. It was a great comfort to the family to know that she was well cared for in a friendly environment.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Julie Merrick, Service Manager at Bankview responded to this review on 02 Feb 2018:

Dear Robert, thank you for your kind words about Bankview and for taking the time to leave a review.

My dad has been a resident for 6 months and has always been treated with care and respect. The carers do their best for my dad and he is always clean and well dressed. The management and office staff go out of their what to assist in any way they can. I am happy to have chosen Bankview.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother received exemplary care from the moment she went to Bankview in October 2017. After being in hospital for some time and lying in bed constantly, the care home staff had her up and about and sitting in a chair daily and she even went on a trip in the mini-bus which was so much more beneficial to her.

The staff were so friendly and caring and I always felt that my mum was safe and well looked after there. For a relative, this is a very welcome and comforting thing. You felt part of a wider family when visiting and this is a rare thing today. We were kept informed as necessary about aspects of mum's care and all the staff went above and beyond in catering for her individual needs.

At the end of mum's life, the sensitivity shown to her and the wider family was wonderful and was handled with a great deal of respect.

I always felt assured and confident that my mum was a resident in Bankview and will always be grateful to staff.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bankview is a great care home. Very friendly and fun with also being professional and caring.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very impressed with the care home inside and outside. All staff are very good with the residents and plenty of activities for the residents to take part in. The manageress is always on the go and my mother is looked after very well.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been a resident of Bankview since Sept '16. After visiting other Nursing Care Homes & asking numerous people about their family experiences, Bankview was the only home we were happy to accept and have found it to be very homely. Mum has Parkinson's & has been treated with great dignity in Bankview. The Nursing Staff are fantastic & phone immediately if there are changes in Mums health. The Care Staff are exactly that 'caring'. Mum was a great baker & loves the home made cakes every afternoon with a cup of tea. Before Bankview Mum was an active person & the activity co-ordinators have been excellent with her, from making cards, decorations & biscuits to pampering sessions, outings and performances she has enjoyed a huge variety of experiences. The office staff always greet me by name, invariably with a cheery smile & take time to exchange a few words. Last but certainly not least the Manager is so approachable and has shown that she cares about the relatives as much as the residents.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Julie Merrick, Service Manager at Bankview responded to this review on 28 Jan 2018:

Dear Helen, we are pleased to hear you are happy with the care provided at Bankview and would like to thank you for taking the time to leave a review.

Staff are friendly and approachable. There is a varied programme of activities and outings for the residents. They extend a warm welcome to family and friends. Dad received good medical care and a doctor is called when needed, and we are updated. Staff work hard and do their best in a very demanding job.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has vascular dementia , she has been in bankveiw for a couple of months now and has settled in really well now, the staff are excellent with my mum getting to know her ways & are very friendly everytime a go in visit mum she seems happy everytime a see her which makes it easier and is a very warm homely place and spotlessly clean, it really puts our minds at rest knowing mum is ok and is getting well looked after

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Julie Merrick, Service Manager at Bankview responded to this review on 22 Jan 2018:

Dear Sandra, thank you for your kind words about Bankview, we are pleased to hear you are happy with the service provided.

My mum has vascular dementia and has been living in the care home for nearly two months now. The home has a lovely warm and friendly atmosphere. Mum is happy and has settled well, which is all down to the wonderful carers and management.
Mum is treated with kindness and respect and the carers are getting to know her ways. She has a lovely room which is always clean anytime you visit. There are also plenty of activities for mum to be involved in.
I definitely feel better knowing that Mum is getting the care that she needs and deserves.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Julie Merrick, Service Manager at Bankview responded to this review on 18 Jan 2018:

Dear Margaret, we are so happy to hear that you are pleased with the care and service at Bankview, thank you for your kind words and for taking the time to leave a review.

My wife has been in Bankview for over three years. When the family were looking for a suitable care home Bankview was top of the list and we have not been disappointed.
The staff have been ever so friendly and helpful to both my wife and myself.
For a while, my wife was refusing to sit down for her meals. The staff would chase along the corridor with a sandwich or cake in hand to ensure she was not missing out. Fortunately, she has now got over this phase and appears to be eating them out of house and home.
Facilities are clean and tidy.
There are plenty of activities going on although my wife appears to enjoy the quieter life.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Julie Merrick, Service Manager at Bankview responded to this review on 16 Jan 2018:

Dear Ian, thank you for your kind words, we are pleased to hear you are happy with the care provided at Bankview.

Staff are always friendly and helpful. Facilities are clean and tidy. I enjoy the activities offered but am not forced to do them if I am not feeling up to it. Meals are generally good and I always find something I like to eat. I enjoy when taken out on trips and I am looking forward to my Christmas outing.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has stayed in Bankview for 4 years.
She has a big bright room with a nice view.
The staff are very friendly and will do anything to help.
There is always lots going on to entertain the residents, which I am impressed with, days out, pantos, singers, musicians etc.
The areas are all kept clean and tidy.

How likely would you be to recommend Bankview? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

My Aunt has now been in Bankview for 2 years and during this time, the health care provision has been generally good, but about 4-6 months ago, major changes were made in respect of management and staffing levels and this has resulted in a much higher level of service in all areas.
I feel the new internal management has made huge changes which now puts Bankview as a leader in this field in Central Scotland.
Prior to my Aunt going into care, we spent a lot of time checking out care homes in our area and Bankview was seen at that time to be about the best available, but, while in the 2 years my Aunt has been there, we felt things were reasonable good, noticeable improvements in all areas have been made in the last 4-6 months as a result of restructuring and a much-improved commitment by staff at all levels.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Julie Merrick, Service Manager at Bankview responded to this review on 18 Dec 2017:

Dear John, thank you for your kind words about Bankview, and for taking the time to leave a review.

After a period of mismanagement from September 2016 - May 2017. The home is now improving under the interim manager. The staff morale is much improved, the residents seem to be less agitated and more relaxed. The recruitment process is now in progress with a few new faces. Activity staff are very proactive with lots of new ideas being implemented to enhance the residents.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My husband has been attending this daycare for over 4 years and would have no hesitation in recommending it. The staff are outstanding, always professional, very competent with a good sense of humour. Most have been there several years so can cope with anything. The management are always available to discuss any problems.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Julie Merrick, Service Manager at Bankview responded to this review on 27 Jun 2017:

Dear L, Thank you for your kind words about Bankview.

My mum has been in Bankview for five years now, the standard of care has been very good. There have been some issues but they have been resolved. The home is in the process of new management, therefore, improvement for the benefit of residents is very apparent.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care which my gran receives at Bankview is excellent. She is always immaculate and all staff are very kind and caring. They always take time to listen to our queries and concerns and have been especially supportive when she was admitted to hospital recently. Entertainment and activities are well organised for residents and their families and the recent open day was fabulous. We are always made feel at home when we visit and nothing is a bother to any of the staff. I would highly recommend this care home.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Julie Merrick, Service Manager at Bankview responded to this review on 20 Jun 2017:

Dear Carol, Thank you for your kind words about Bankview.

My mother has been a resident in Bankview for over 4 years. She is always spotlessly clean and well cared for. Staff are always very caring and helpful, taking time to discuss her wellbeing. She is always treated with dignity and respect. Since new management has taken over I am more than happy with the changes that have taken place and with the long term plans she has for the care home.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I am the service users wife and carer and I know my husband loves going to daycare at Bankview. He has dementia and is unable to speak but understands everything being said.
He really loves going and the staff are excellent with him and me. They are always smiling and friendly and take good care of the day patients.
Plenty to occupy them with different activities and well fed and taken care of.
I don't know what I would do without the staff.
Including the mini bus staff, so friendly.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Julie Merrick, Service Manager at Bankview responded to this review on 14 Jun 2017:

Dear Doris, thanks so much for your kind words about Bankview Daycare.

My mum is well cared for. Staff know her and her ways very well. Staff are patient and understanding and manage her behaviour with patience and a sense of humour. They treat her with the respect she is due. I can relax in the knowledge that mum is looked after, as I can't manage many visits due to long working hours.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anne Ramsay, Service Manager at Bankview responded to this review on 26 Jul 2016:

Thank you John for your kind words.

Excellent facilities and exceptional personal care given to residents.
All our family are very happy with the standards at Bankview Care Home and we would highly recommend it.
The grounds are also very well landscaped and well tended.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Anne Ramsey, Service Manager at Bankview responded to this review on 12 Jul 2016:

Thank you Bill for your kind words.

The Care Home is easy to communicate with and they keep us up to date with my aunt's progress, contacting us directly if there are any issues they feel we should be aware of. The staff are caring and know my aunt well, working with her to support her through times of difficulty.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Anne Ramsey, Service Manager at Bankview responded to this review on 12 Jul 2016:

Thank you David for your kind words, we are glad your Aunt is happy at Bank View.

My grandmother entered Bankview with many ongoing health issues but mainly dementia that was difficult to manage in her care. The staff welcomed her in and have cared for her in such a remarkable way. She is now content and is looking well and putting weight on. Staff always open and honest and listen to family views and concerns.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Anne Ramsay, Service Manager at Bankview responded to this review on 10 May 2016:

Thank you Fraser for your kind words. We are pleased that your Grandmother is happy at Bankview.

My mum has been living in Bankview Nursing Home for nearly 2 years now. She was diagnosed with Vascular Dementia and as a family was struggling to give mum the care that she needed. When we got notified that mum was going into full time care, we were filled with mixed emotions and worry. All I can say that our fears were very quickly put to rest once I met up with the staff at Bankview. They are very professional and treat my mum with the respect and care that she deserves. my mum is very happy in her new surroundings and her health and wellbeing has improved dramatically since going into Bankview.

I would have no hesitation in recommending anyone to consider looking at Bankview as an option for their loved ones as I now look at them as my extended family and feel very blessed that I have found people that care for my mum in a very loving and professional manner.

How likely would you be to recommend Bankview? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Anne Ramsay, Service Manager at Bankview responded to this review on 18 Mar 2016:

Thank you Lesley for your kind words. We are so pleased that your mum is very happy at Bankview.

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Awards / Recognitions

April 2017

November 2016

2016 Scottish Care Awards Finalist

Recipient: Bankview

Date: Friday 18 Nov 2016

more details

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Care Home Idol 2016

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