Search...

Bankview

Kilsyth Road, Banknock, Bonnybridge, Falkirk FK4 1TD
The Holmes Care (Group) Ltd Logo
Jobs
Bankview logo
Bankview, Bonnybridge
Bankview, Bonnybridge
Bankview, Bonnybridge

Bankview Care Home is a 65 bed registered care facility specialising in dementia care.

The home is positioned within large, peaceful, wooded grounds and is conveniently located within easy reach of Stirling, Falkirk, Kilsyth and Cumbernauld and enjoys easy access to the M80.

All of the bedrooms have bright and spacious single bed accommodation with en-suite facilities for privacy and convenience. Rooms are located on one level and are complimented by...  

Care Provided by Bankview

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareN/A£1,525 - £1,725
Residential Dementia CareN/A£1,525 - £1,725
Nursing Care£1,525 - £1,725£1,525 - £1,725
Nursing Dementia Care£1,525 - £1,725£1,525 - £1,725

Contact Bankview to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Julie Merrick(Service Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1993
  • Last Refurbishment: 1997
  • Number of floors: 2

Room Information

  • Single Rooms (65)
  • Single Rooms with ensuite Wet Room (8)

Visiting

  • At any time

Parking

  • Free on site parking

Bankview Reviews (117)

Submit a Review
9.9

Bankview has a Review Score of 9.9 (9.939) out of 10, based on 30 reviews in the last 2 years. Over all time Bankview has 117 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Bankview
Loading...
Showing 117 reviews matching selected criteria
Review from M J (Friend of Resident) published on 23 August 2022 Submitted via Postal Card
Overall Experience

The first impression of entering the home, was very welcoming to us. Staff was very friendly and obliging. Most enjoyable garden party, the catering was lovely which my friend enjoyed. Family and staff chatting and helping one another.

Reply from Julie Merrick, Home Manager at Bankview

Thank you for your kind words and for taking the time to leave a review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine F (Sister of Resident) published on 16 August 2022 Submitted via Postal Card
Overall Experience

Every time I visit my sister in Bankview, I am made welcome by all staff who are working each day; they are always cheerful, helpful and very caring. The area I pass through is clean (no smells), and I always find my sister content, clean and happy. Bankview, although a bit tired looking, does what it expected, it cares for those in its care extremely well. Whenever the residents are, there's always plenty of staff on hand. I'm very happy my sister is in the best of hands.

Reply from Julie Merrick, Home Manager at Bankview

Thank you for your kind words and for taking the time to leave a review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Stuart T (Son of Resident) published on 16 August 2022 Submitted via Postal Card
Overall Experience

No prior experience of care homes but was very pleasantly surprised. Spotlessly clean throughout, superb rooms, great food and amazing staff who were very attentive, polite and courteous. The manager was fantastic and exceptionally helpful. The activities were great. Couldn't ask for any better in any way, catered for my dad's every need.

Reply from Julie Merrick, Home Manager at Bankview

Thank you for your kind words and for taking the time to leave a review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D R (Nephew of Resident) published on 29 July 2022 Submitted via Postal Card
Overall Experience

My aunt is very happy at Bankview and has flourished since she moved in back in March 2022. The carers and nursing staff are always helpful when I visit. It's a pity that it is not possible to visit the lounge and dining areas when I visit, as this would allow me to have a better idea of how she is in the areas where she spends most of her time.

Reply from Julie Merrick, Home Manager at Bankview

Thank you for your kind words and for taking the time to leave a review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Buck H (Son of Resident) published on 8 May 2022 Submitted via Website
Overall Experience

I consider this home to be absolutely first rate in all respects. My mother recently passed away just short of her 102 birthday and she was happy, secure and very well cared for during her three-year stay at Bankview. We were informed every step of the way during lockdown. Covid control was rigorous. The leadership appeared very firm but fair. The staff showed endless patience and goodwill towards my mother. I would not hesitate to recommend Bankview to anyone in need of this kind of service and I want to thank the staff for all that they did for my mother - which was a lot.

Reply from Julie, Home Manager at Bankview

Thank you for your kind words and for taking the time to write a review - it is greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F C (Daughter of Resident) published on 13 April 2022 Submitted via Website
Overall Experience

First and foremost, Bankview staff have made us so welcome since my Dad joined the Bankview 'family' last year. They have kept us well informed of his wellbeing and guided us through such a difficult time with compassion and support. My Dad is treated with the utmost respect, helped to maintain as much independence as possible and he says he enjoys the good food which is a bonus. The standards of cleanliness are high and the ladies in green would brighten anyone's day as they go around their daily tasks. The carers and nurses have hearts of gold and are professional in every respect, we really couldn't ask for better! I would have no hesitation in recommending Bankview as a 'home from home' for a loved one when the time ever comes to make the hardest of decisions in seeking long term care.

Reply from Julie, Service Manager at Bankview

Thank you for your kind words and for taking the time to write a review, it is greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Daughter of Resident) published on 21 February 2022 Submitted via Postal Card
Overall Experience

My mum has been in the care of Bankview for approximately 6 weeks. I am very happy with the standard of care received so far. My mum looks very well cared for and she also says the staff are very good to her. The place is spotless and the staff are extremely helpful.

Reply from Julie, manager at Bankview

Thank you for your kind words and for taking the time to write a review. Julie

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M T (Wife of Resident) published on 17 February 2022 Submitted via Postal Card
Overall Experience

Since my husband was admitted to Bankview I am more than happy with the way the home is run. The staff are so dedicated and caring and I cannot praise them enough. The food is excellent and well presented. The activities staff do try to involve all residents which in turn helps with their fitness. I am kept informed on my husbands health and wellbeing. Communication is excellent. Overall an excellently run care home. The staff are brilliant.

Reply from Julie, Manager at Bankview

Thank you for your kind words and for taking the time to write a review. Julie

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B T (Daughter of Resident) published on 11 February 2022 Submitted via Postal Card
Overall Experience
In the six-plus years, my mum has been a resident at Bankview I have been very appreciative of how well she is looked after both medically and in her personal care. Bankview staff are friendly, caring and treat all residents with dignity and respect. There is a warm and friendly ethos in the home and as a relative and regular visitor, I am always made to feel welcome.

Management of Bankview is excellent with many long-standing experienced staff. I don't think I will ever be able to fully convey my appreciation of the care my mum is given, particularly in the past two Covid years.

Reply from Julie, Manager at Bankview

Thank you for your kind words. It is greatly appreciated by the team. Julie

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L O (Daughter of Resident) published on 4 February 2022 Submitted via Postal Card
Overall Experience

My dad has been in Bankview for over 8 months now and has settled in well. It has been a trying time for families and care staff since the start of the pandemic and I feel the care staff and management have gone above and beyond to meet the needs of my dad. The care home is well run and also very welcoming.

Reply from Julie, Home Manager at Bankview

Thank you for your kind words, it is much appreciated - Julie

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandra M (Niece of Resident) published on 11 March 2021 Submitted via Postal Card
Overall Experience

I would commend all the staff I have made contact with. They have answered all questions I have asked. May I also thank all the staff for their heroic efforts, during this pandemic.

Reply from Julie Merrick, Service Manager at Bankview

Thank you for your kind words and for taking the time to leave a review. Kind Regards, Julie.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alistair M (Son of Resident) published on 11 March 2021 Submitted via Postal Card
Overall Experience

Both my mother and father are now residents and I cannot speak highly enough for Bankview. All the staff, without exception, go above and beyond every day, to make sure my mum and dad are comfortable and happy. I cannot recommend Bankview highly enough.

Reply from Julie Merrick, Service Manager at Bankview

Thank you for your kind words and for taking the time to leave a review. Kind Regards, Julie.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Danny W (Son of Resident) published on 8 March 2021 Submitted via Postal Card
Overall Experience

We had concerns about my mum going into care as we knew it was not what she wanted but her dementia was taking over. The support and care the family and my mother received was excellent. Throughout the health crisis, we're going through the staff have taken care of Mum, kept her safe and have informed us of how she's doing. We feel that she is in the best place with the staff doing a brilliant job we can't praise them enough from the domestic right up to the management. Many thanks to everyone. Great care home

Reply from Julie Merrick, Service Manager at Bankview

Thank you for your kind words and for taking the time to leave a review. Kind Regards Julie

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pauline S (Daughter of Resident) published on 5 March 2021 Submitted via Postal Card
Overall Experience

Our dad has been in the care home for a year and a half. The home has a very friendly, welcoming atmosphere. The management, nurses, carers are very approachable and always listen in a professional manner. The food is very good and Dad always enjoys his meals. The staff always inform about Dad's health. The home is well run and I would recommend Bankview to other families.

Reply from Julie Merrick, Service Manager at Bankview

Thank you for your kind words and for taking the time to leave a review. Kind Regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R S (Son of Resident) published on 5 March 2021 Submitted via Postal Card
Overall Experience
As you know care homes are reporting that the Covid-19 pandemic is posing a significant challenge to not only the staff but the residents within the care home. This has called for an unprecedented effort from the care home team in, not only keeping the residents safe but managing the staff in such a way as to protect them too. It is very obvious that whatever regime is being implemented at Bankview it is working well as they have and continue to keep the virus at the door. Not only has this been achieved but they have kept the residents entertained and healthy through this pandemic. All of this has only been possible due to the professionalism, skill and compassion of all the staff in the home.

In conclusion, Bankview is a truly excellent care home and we hope that the staff continue with their excellent record of great care and as a team manage to get through these very difficult times.

Reply from Julie Merrick, Service Manager at Bankview

Thank you for your kind words and for taking the time to leave a review. Kind Regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P S (Daughter of Resident) published on 5 March 2021 Submitted via Postal Card
Overall Experience

Bankview Care Home during 2020, bought many different challenges for everyone. From my own personal experience, whilst visiting my father, I found the staff were always polite and remained positive. He was well presented and appeared to be well looked after. Sadly however, on 25th Sept 2020 my mother died in hospital. The manager allows myself and my uncle into the care home to break the news to my father. Every effort was made to keep us safe and the staff were very sympathetic. Visits continued outside, I did however feel that some kind of outside shelter could have been put in place. Also, the intercom system didn't always work terribly well. Overall my experience has been a good one.

Reply from Julie Merrick, Service Manager at Bankview

Thank you for taking the time to leave us a review. We will take your comments about the intercom and outdoor shelter forward. Thank you and Kind Regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie M (Daughter of Resident) published on 16 February 2021 Submitted via Website
Overall Experience
My mum was treated like family for the 9 years she spent being cared for by the Bankview staff. Their care and concern for residents is evident in everything they do and the relief it gave to us knowing she wasn't just safe but in caring hands was immeasurable.

I cannot recommend the staff highly enough. They gave us precious, carefree time to enjoy with Mum which was priceless.

Reply from Julie Merrick, Service Manager at Bankview

Thank you for your kind words and for taking the time to leave a review. Kind Regards Julie

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Siobhan B (Daughter of Resident) published on 15 February 2021 Submitted via Website
Overall Experience

My mum was with the Bankview family for 9 years and during that time her care was exemplary. She was cared for by the staff as if she was a family member, nothing was ever too much for them and they definitely looked after her in a manner beyond anything we could have hoped for. We have been made to feel so welcome during her stay and even during this last year with lockdown, we’re still contacted on a regular basis. They even made it easy for us to see Mum through her window. We can’t praise them highly enough. Outstanding care.

Reply from Julie Merrick, Service Manager at Bankview

Thank you for your kind words and for taking the time to leave us a review. Kind Regards Julie

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patricia D (Daughter of Resident) published on 15 February 2021 Submitted via Website
Overall Experience
My darling mum was a resident In Bankview Care Home for 9 years. During her time there, she received generous and gentle care. Her ‘personal’ team adored her and cared for her and they felt like part of our extended family.

I cannot thank or praise Bankview staff enough for the love they showered on mum.

Reply from Julie Merrick, Service Manager at Bankview

Thank you for your kind words and for taking the time to leave a review. Kind Regards Julie

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lesley S (Daughter of Resident) published on 29 January 2021 Submitted via Website
Overall Experience

I would highly recommend this care home to anyone who is thinking about looking for accommodation for their loved ones. My mum has been a resident in Bankview for over 6 years now and the care has been the best I could have ever hoped for. The staff are so professional but also are so friendly and genuinely treat every resident with care and dignity. The last year has been particularly difficult due to the Covid 19 and not been able to go and visit my mum but I couldn’t trust better staff to look after her for me. They are the only home in Forth Valley that haven’t had any cases of Covid 19 so far and this is down to the staff and the management who have clearly followed all the guidelines and I couldn’t thank them enough. The manager is so approachable and has made some amazing improvements and continues to strive to make Bankview the best Care Home possible. I would just like to take this opportunity to thank each and every carer that has looked after my mum over the years.

Reply from Julie Merrick, Service Manager at Bankview

Thank you for your kind words and for taking the time to leave us a review. Kind Regards Julie

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 07 November 2025
  • How good is our leadership?
    Very Good

    (5)

  • How good is our staff team?
    Very Good

    (5)

  • How good is our setting?
    Very Good

    (5)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Bankview.

Upcoming Events

There are no upcoming events for Bankview.

Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for Bankview.

Meet the Team (1)

Julie Merrick
Julie MerrickJob Title:Service ManagerJoined: 2017

Julie has worked with Holmes Care Group since 2007 and has 40 years’ experience across health, social care and community services. She has been the Service Manager at Bankview Care Home since 2017, following 10 years as Day Care Manager and a successful period as Interim Manager.

Julie has a strong interest in dementia and palliative care and works closely with multidisciplinary partners. She holds an HNC in Health and Social Care Practice, SVQ Levels 3 and 4 in Health and Social Care, SVQ Level 4 in Management and Leadership, and an Excellence in Dementia qualification from Stirling University.

She is particularly proud of Bankview’s strong staff retention and inspection success, achieving a grade 6 for two consecutive years. Julie leads with a firm belief that residents and clients are at the heart of everything she does, supported by a caring, skilled and committed team.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bankview to verify any information. View our terms and conditions. Bankview has an Enhanced Service -more info.