






Bankview Care Home is a 65 bed registered care facility specialising in dementia care.
The home is positioned within large, peaceful, wooded grounds and is conveniently located within easy reach of Stirling, Falkirk, Kilsyth and Cumbernauld and enjoys easy access to the M80.
All of the bedrooms have bright and spacious single bed accommodation with en-suite facilities for privacy and convenience. Rooms are located on one level and are complimented by...
Care Provided by Bankview
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Bankview for full pricing details and T&Cs.
Contact Bankview to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- The Holmes Care (Group) Ltd
- Private Owned
Person in charge
- Julie Merrick(Service Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1993
- Last Refurbishment: 1997
- Number of floors: 2
Room Information
- Single Rooms (65)
- Single Rooms with ensuite Wet Room (8)
Visiting
- At any time
Parking
- Free on site parking
Bankview Reviews (117)
Bankview has a Review Score of 9.9 (9.939) out of 10, based on 30 reviews in the last 2 years.
Over all time Bankview has 117 reviews.
The first impression of entering the home, was very welcoming to us. Staff was very friendly and obliging. Most enjoyable garden party, the catering was lovely which my friend enjoyed. Family and staff chatting and helping one another.
Thank you for your kind words and for taking the time to leave a review.
Every time I visit my sister in Bankview, I am made welcome by all staff who are working each day; they are always cheerful, helpful and very caring. The area I pass through is clean (no smells), and I always find my sister content, clean and happy. Bankview, although a bit tired looking, does what it expected, it cares for those in its care extremely well. Whenever the residents are, there's always plenty of staff on hand. I'm very happy my sister is in the best of hands.
Thank you for your kind words and for taking the time to leave a review.
No prior experience of care homes but was very pleasantly surprised. Spotlessly clean throughout, superb rooms, great food and amazing staff who were very attentive, polite and courteous. The manager was fantastic and exceptionally helpful. The activities were great. Couldn't ask for any better in any way, catered for my dad's every need.
Thank you for your kind words and for taking the time to leave a review.
My aunt is very happy at Bankview and has flourished since she moved in back in March 2022. The carers and nursing staff are always helpful when I visit. It's a pity that it is not possible to visit the lounge and dining areas when I visit, as this would allow me to have a better idea of how she is in the areas where she spends most of her time.
Thank you for your kind words and for taking the time to leave a review.
I consider this home to be absolutely first rate in all respects. My mother recently passed away just short of her 102 birthday and she was happy, secure and very well cared for during her three-year stay at Bankview. We were informed every step of the way during lockdown. Covid control was rigorous. The leadership appeared very firm but fair. The staff showed endless patience and goodwill towards my mother. I would not hesitate to recommend Bankview to anyone in need of this kind of service and I want to thank the staff for all that they did for my mother - which was a lot.
Thank you for your kind words and for taking the time to write a review - it is greatly appreciated.
First and foremost, Bankview staff have made us so welcome since my Dad joined the Bankview 'family' last year. They have kept us well informed of his wellbeing and guided us through such a difficult time with compassion and support. My Dad is treated with the utmost respect, helped to maintain as much independence as possible and he says he enjoys the good food which is a bonus. The standards of cleanliness are high and the ladies in green would brighten anyone's day as they go around their daily tasks. The carers and nurses have hearts of gold and are professional in every respect, we really couldn't ask for better! I would have no hesitation in recommending Bankview as a 'home from home' for a loved one when the time ever comes to make the hardest of decisions in seeking long term care.
Thank you for your kind words and for taking the time to write a review, it is greatly appreciated.
My mum has been in the care of Bankview for approximately 6 weeks. I am very happy with the standard of care received so far. My mum looks very well cared for and she also says the staff are very good to her. The place is spotless and the staff are extremely helpful.
Thank you for your kind words and for taking the time to write a review. Julie
Since my husband was admitted to Bankview I am more than happy with the way the home is run. The staff are so dedicated and caring and I cannot praise them enough. The food is excellent and well presented. The activities staff do try to involve all residents which in turn helps with their fitness. I am kept informed on my husbands health and wellbeing. Communication is excellent. Overall an excellently run care home. The staff are brilliant.
Thank you for your kind words and for taking the time to write a review. Julie
Management of Bankview is excellent with many long-standing experienced staff. I don't think I will ever be able to fully convey my appreciation of the care my mum is given, particularly in the past two Covid years.
Thank you for your kind words. It is greatly appreciated by the team. Julie
My dad has been in Bankview for over 8 months now and has settled in well. It has been a trying time for families and care staff since the start of the pandemic and I feel the care staff and management have gone above and beyond to meet the needs of my dad. The care home is well run and also very welcoming.
Thank you for your kind words, it is much appreciated - Julie
I would commend all the staff I have made contact with. They have answered all questions I have asked. May I also thank all the staff for their heroic efforts, during this pandemic.
Thank you for your kind words and for taking the time to leave a review. Kind Regards, Julie.
Both my mother and father are now residents and I cannot speak highly enough for Bankview. All the staff, without exception, go above and beyond every day, to make sure my mum and dad are comfortable and happy. I cannot recommend Bankview highly enough.
Thank you for your kind words and for taking the time to leave a review. Kind Regards, Julie.
We had concerns about my mum going into care as we knew it was not what she wanted but her dementia was taking over. The support and care the family and my mother received was excellent. Throughout the health crisis, we're going through the staff have taken care of Mum, kept her safe and have informed us of how she's doing. We feel that she is in the best place with the staff doing a brilliant job we can't praise them enough from the domestic right up to the management. Many thanks to everyone. Great care home
Thank you for your kind words and for taking the time to leave a review. Kind Regards Julie
Our dad has been in the care home for a year and a half. The home has a very friendly, welcoming atmosphere. The management, nurses, carers are very approachable and always listen in a professional manner. The food is very good and Dad always enjoys his meals. The staff always inform about Dad's health. The home is well run and I would recommend Bankview to other families.
Thank you for your kind words and for taking the time to leave a review. Kind Regards.
In conclusion, Bankview is a truly excellent care home and we hope that the staff continue with their excellent record of great care and as a team manage to get through these very difficult times.
Thank you for your kind words and for taking the time to leave a review. Kind Regards.
Bankview Care Home during 2020, bought many different challenges for everyone. From my own personal experience, whilst visiting my father, I found the staff were always polite and remained positive. He was well presented and appeared to be well looked after. Sadly however, on 25th Sept 2020 my mother died in hospital. The manager allows myself and my uncle into the care home to break the news to my father. Every effort was made to keep us safe and the staff were very sympathetic. Visits continued outside, I did however feel that some kind of outside shelter could have been put in place. Also, the intercom system didn't always work terribly well. Overall my experience has been a good one.
Thank you for taking the time to leave us a review. We will take your comments about the intercom and outdoor shelter forward. Thank you and Kind Regards.
I cannot recommend the staff highly enough. They gave us precious, carefree time to enjoy with Mum which was priceless.
Thank you for your kind words and for taking the time to leave a review. Kind Regards Julie
My mum was with the Bankview family for 9 years and during that time her care was exemplary. She was cared for by the staff as if she was a family member, nothing was ever too much for them and they definitely looked after her in a manner beyond anything we could have hoped for. We have been made to feel so welcome during her stay and even during this last year with lockdown, we’re still contacted on a regular basis. They even made it easy for us to see Mum through her window. We can’t praise them highly enough. Outstanding care.
Thank you for your kind words and for taking the time to leave us a review. Kind Regards Julie
I cannot thank or praise Bankview staff enough for the love they showered on mum.
Thank you for your kind words and for taking the time to leave a review. Kind Regards Julie
I would highly recommend this care home to anyone who is thinking about looking for accommodation for their loved ones. My mum has been a resident in Bankview for over 6 years now and the care has been the best I could have ever hoped for. The staff are so professional but also are so friendly and genuinely treat every resident with care and dignity. The last year has been particularly difficult due to the Covid 19 and not been able to go and visit my mum but I couldn’t trust better staff to look after her for me. They are the only home in Forth Valley that haven’t had any cases of Covid 19 so far and this is down to the staff and the management who have clearly followed all the guidelines and I couldn’t thank them enough. The manager is so approachable and has made some amazing improvements and continues to strive to make Bankview the best Care Home possible. I would just like to take this opportunity to thank each and every carer that has looked after my mum over the years.
Thank you for your kind words and for taking the time to leave us a review. Kind Regards Julie
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 07 November 2025- How good is our leadership?Very Good
(5)
- How good is our staff team?Very Good
(5)
- How good is our setting?Very Good
(5)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bankview.
There are no upcoming events for Bankview.
Awards / Recognitions (4)
- 28 Feb 2020Recipient: The Holmes Care (Group) Ltd
- 01 Feb 2018Recipient: The Holmes Care (Group) Ltd
- 01 Apr 2017Recipient: The Holmes Care (Group) Ltd
Accreditations
There are no accreditations posted yet for Bankview.
Meet the Team (1)

Julie has worked with Holmes Care Group since 2007 and has 40 years’ experience across health, social care and community services. She has been the Service Manager at Bankview Care Home since 2017, following 10 years as Day Care Manager and a successful period as Interim Manager.
Julie has a strong interest in dementia and palliative care and works closely with multidisciplinary partners. She holds an HNC in Health and Social Care Practice, SVQ Levels 3 and 4 in Health and Social Care, SVQ Level 4 in Management and Leadership, and an Excellence in Dementia qualification from Stirling University.
She is particularly proud of Bankview’s strong staff retention and inspection success, achieving a grade 6 for two consecutive years. Julie leads with a firm belief that residents and clients are at the heart of everything she does, supported by a caring, skilled and committed team.
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