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Care Home Owned by The Holmes Care (Group) Ltd in North Lincolnshire

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by The Holmes Care (Group) Ltd in North Lincolnshire

Only the locations & reviews in North Lincolnshire for The Holmes Care (Group) Ltd are showing below.

View the details of all 23 locations (with 1007 reviews) owned by The Holmes Care (Group) Ltd

The Holmes Care (Group) Ltd Locations in North Lincolnshire (1)

 - Browse 1 Care Home owned by The Holmes Care (Group) Ltd in North Lincolnshire
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Baytree Court
Normanby Road, Scunthorpe DN15 6AR 
9.6 58 reviews
Baytree Court, Scunthorpe, North Lincolnshire
"Lovely smalle homely care home my mum has been treated with care and dignity. The rooms are good and you can make them home from home…"   Read all 58 reviews
  • from £1,234 / week
  • 34 Rooms
Location Type Care Home

Baytree Court is a friendly, welcoming home with a beautifully appointed lounge, and it’s own designated tea room where residents can enjoy home cooked meals and afternoon tea with family and ... Read more about Baytree Court

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

The Holmes Care (Group) Ltd Reviews in North Lincolnshire (58)

9.4

The Holmes Care (Group) Ltd has a Group Review Score of 9.4 (9.361) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Holmes Care (Group) Ltd must have a Review Score.

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Reviewer Connection to The Holmes Care (Group) Ltd
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Review of

Baytree Court

from P O (Wife of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good active
also days out
Reply from Clare Cogan Turner, Communications at Baytree CourtThank you so much for taking the time to review our home. Your kind words are appreciated by the whole team.
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Review of

Baytree Court

from Carolyn S (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely smalle homely care home my mum has been treated with care and dignity.
The rooms are good and you can make them home from home which we like.
Food is good always smells amazing when visiting.
Lots of different entertainment provided.
All staff/management etc are very approachable
Reply from Clare Cogan Turner, Communications at Baytree CourtThank you for your kind review of Baytree Court. We're delighted to hear that your mum is being treated with the care and dignity she deserves and that the home feels warm and homely for both residents and families. It's also lovely to know you enjoy the food, activities, and that our team are approachable and supportive. Your feedback means a great deal to us and to the whole team at Baytree Court.
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Review of

Baytree Court

from Linda D (Daughter-in-law of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law has been in Baytree Court for 2yrs. The staff are lovely, caring and helpful in all ways. The rooms are clean and every smells nice, which is good for a nursing home with so many residents.
Reply from Clare Cogan Turner, Communications at Baytree CourtThank you for your kind review. We're so pleased to hear that your father-in-law has been well cared for during his time at Baytree Court. Our team works hard to provide a clean, comfortable and welcoming environment, and it's wonderful to know their kindness and support have made a positive difference. Your feedback means a great deal to us.
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Review of

Baytree Court

from Paul J (Husband of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I viewed several Residential Care Homes in the Scunthorpe area. I was looking for a care home which was big enough to have the facilities required but not so big as to loose the personal touch. I turned up without appointment at each care home so that I could assess them as is. I made a point of talking
to managers carers and ancillary staff at each care home.Some care homes felt to be soulless and seemed to lack empathy for the residents. I made a short list then decided that Bay Tree Court Residential home was only care home which ticked all the boxes.
All the staff at Bay Tree seem to be happy in their work and totally commited the the welfare of the residents. They are so attentive. The staff worked so hard to help my wife settle in to her new surroundings. Cook has been very happy to cater for my wife's vegetarian diet. Bay Tree House have taken a lot of stress off my shoulders.
Reply from Clare Cogan Turner, Communications at Baytree CourtThank you for taking the time to share your experience of Baytree Court Care Home. We know how important it is to find a care home that offers both excellent facilities and a genuine personal touch, so it means a great deal that you knew we were the right choice for your wife.
We're especially pleased to hear that our team made such a positive impression when you visited and that their warmth, attentiveness and commitment stood out to you. Supporting your wife to settle in comfortably, including catering for her vegetarian diet, is exactly the kind of personalised care we strive to provide every day.
Thank you for trusting Baytree Court with her care. We're so glad we've been able to ease some of the stress during what can be a very difficult time.
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Review of

Baytree Court

from Gina L (Granddaughter of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
An exceptional facility!
The staff are incredible- so diligent, thoughtful and caring. My Grandad has been here since July 2025 and his experience has been excellent so far. All team members- be it carers, catering, maintenance, management- know the residents well and treat them with respect and kindness
at every turn. Myself and my family are so grateful for the care my Grandad receives- thank you Baytree!
Reply from Clare Cogan Turner, Communications at Baytree CourtThank you so much for your wonderful review of Baytree Court Care Home.
It truly means a great deal to our whole team to hear that your Grandad has had such a positive experience since moving in July 2025. We are incredibly proud of our carers, catering, maintenance and management colleagues who work so hard to ensure every resident is known as an individual and treated with the respect, dignity and kindness they deserve.
We're delighted that your family feel reassured and supported, and we are very grateful for your kind words. Thank you for placing your trust in Baytree Court - it is a privilege to care for your Grandad.
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Review of

Baytree Court

from Anne M (Daughter of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my Dad receives is absolutely excellent - all of the staff go to great lengths to make sure all of his needs are met and their kindness and care for him is just wonderful.
They are always cheerful, have really taken the time to get to know him, and clearly want to do all they can to make him
happy.
Nothing is too much trouble; and he is treated with the utmost dignity at all times,
They take great care of making sure he is comfortable, help him to keep taking pride in his appearance, and always find time to chat with him however busy they are.
The food is really beautiful, plentiful and interesting with lots of home made goodies and little treats which go down very well.
As a family we are made welcome at all times; and we have all been touched beyond measure at the care my Dad receives - and also the support given to us.
I can't praise the staff at Baytree high enough, or say how very much all they do is appreciated by my Dad, myself and my family. Huge thanks to everyone.
Reply from Clare Cogan Turner, Communications at Baytree CourtThank you for placing your trust in Baytree Court and for taking the time to share your experience. Your incredibly kind words are greatly appreciated.
It truly means a great deal to our whole team to know that the care and support we are so proud of has made a big difference to you and your family and your comments about the warmth of our staff, the welcoming atmosphere and the quality of the home-cooked food will be shared with everyone. Thank you.
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Review of

Baytree Court

from Johanne P (Daughter of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We never wanted mum to go into a home but after breaking her hip and never regaining mobility we had no choice. From our first visit to Bay tree court it felt different to other care homes, it felt homely and the residents we saw looked happy. All the girls are so good and do actually care.For the last
7 months we have felt confident mum was cared for and safe. All the staff were excellent especially Lucy, Tracy, Harley, Bev and Victoria, and Leanne who sat with mum when she passed away. I can't recommend Bay tree court enough, all the staff were lovely to mum and spent time with her. Thank you
Reply from Clare Cogan Turner, Communications at Baytree CourtThank you so much for taking the time to share this personal feedback. We know how difficult the decision was for your family, and we are honoured that Baytree Court felt like the right place for your mum.
Your words about the team, especially the compassion shown at the end will be shared with them all and will mean more than you know.
Thank you for trusting us with your mum's care - it was our privilege.
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Review of

Baytree Court

from Graham C (Son of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Baytree Court after some time in hospital. The home has been absolutely top notch. The atmosphere there is very friendly and helpful and the staff are to a person excellent. My mum has improved significantly since being cared for there and I am extremely appreciative of their efforts.
The home is run very well by the new manager and she has been very helpful throughout my mum's transition there. I very seldom do reviews but would absolutely recommend Baytree.
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words, and taking the time to leave a review.
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Review of

Baytree Court

from Melanie H (Daughter of Resident) published on 9 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in this care home for over a year. The carers are brilliant and Mum smiles every time she sees them. They treat her like she is one of their family. The home is friendly, clean and dog-friendly. There is lots of entertainment happening with singers attending on a regular basis. I would
recommend this home.
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words and taking the time to leave a review - it is much appreciated.
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Review of

Baytree Court

from J D (Niece of Resident) published on 28 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home needs a manager to 'take the reigns' and address a few domestic issues. I understand this has now been addressed.
The activities organiser is an absolute gem and consistently goes over and above what she is required to do. Some of the care staff take advantage of this and leave her to do what,
in effect, is their job.
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Review of

Baytree Court

from Diane R (Daughter of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find Baytree Court a warm and friendly environment. The staff are caring and make you feel welcome. Any queries are dealt with professionally.
The residents are encouraged to attend activities and socialise. All special occasions (birthdays, Easter, Mother's Day) are celebrated.
Complaints are acted
on immediately.
The premises are cleaned regularly.
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words and taking the time to leave a review - it is always appreciated.
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Review of

Baytree Court

from M M (Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have left Baytree Court after being a resident for four months. Initially, after being in hospital, I required TLC but realised I am too active for permanent residence. The staff here are excellent, caring and professional in their approach to residents, they make an excellent team, doing each other's
job if there is a gap.
My hesitation in giving 'good' for overall experience was the food, which I found to be bland and repetitive (I must be fair in saying that most other residents enjoyed the food).
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words and taking the time to leave a review.
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Review of

Baytree Court

from Christine M (Daughter-in-law of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in care for two years now, and in this time, she has been looked after to a high standard. She is kept very clean, with two baths a week and strip washes in between. The carers are amazing, so patient and hardworking. The food is of a good standard, and the residents have lots
of activities, including external singers and musicians. She continues to be very happy and healthy.
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words and for taking the time to leave a review.
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Review of

Baytree Court

from Lynda R (Daughter of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Baytree Court are kind and caring and although busy, always have time to discuss any concerns.
The food is excellent.
Home is clean and well-maintained.
I can leave Mum there knowing she is being well cared for.
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words and for taking the time to leave a review.
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Review of

Baytree Court

from J M (Daughter of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, Baytree Court is an excellent care home. There have been a few minor issues over the past few months, mainly due to a shortage of staff and a lack of communication. Agency staff are being used more often, this creates problems as they don't know the residents and their particular individual
needs. The staff work extremely hard but do not have any time to take extra time with residents as they are rushing to care for the next resident.
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words and for taking the time to leave a review.
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Review of

Baytree Court

from Patricia K (Resident) published on 15 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly aunt moved into Baytree a few years ago, she is now 102! The carers are lovely, she always says they are so kind. She is bedridden now but looked after so well. The home has a lovely atmosphere and is very clean, staff are welcoming and pleasant, lots of activities for the residents that
can do them. Highly recommend Baytree Court!
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words and for taking the time to leave a review.
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Review of

Baytree Court

from Helen W (Daughter-in-law of Resident) published on 24 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family could not have asked for more compassionate caring for our late dad/dad-in-law.
Each member of staff is an asset to Baytree, nothing was too much trouble.
The rooms are beautifully decorated and furnished.
The home-cooked food is outstanding and nothing is too much trouble.
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words and taking the time to leave a review.
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Review of

Baytree Court

from Janet W (Daughter-in-law of Resident) published on 23 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the care given to my mother-in-law. The staff go above and beyond to ensure that residents are looked after, entertained and made happy. Well done to them all. Couldn't wish for a better place for her.
Reply from Emily Nash, Administrator at Baytree CourtThank you for your kind words and for taking the time to leave a review.
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Review of

Baytree Court

from Shirley F (Wife of Resident) published on 10 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has dementia and has been in respite care in Baytree Court a number of times. He really likes going there and is very well looked after.
Reply from Stella Brackenbury, Service Manager at Baytree CourtThank you for your kind words and for taking the time to leave a review.
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Review of

Baytree Court

from Lauren T (Granddaughter of Resident) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nana has been a resident at Baytree Court since June 2022, since residing at the service the care and support my nana has received have been nothing but outstanding. My nana is supported to make choices, her wishes are listened to and the staff support her in a person-centred and dignified manner.
The staff offer a wide range of activities for residents to engage in and keep families informed of how their loved ones are spending their time.
My nana will always praise the quality and choices of food at the service and as a family, we have also witnessed this. The service is always exceptionally clean and well maintained to high standards and staff are always engaging with the residents. As a family we feel reassured that my nana is safe and well cared for, Baytree has gone above and beyond to make the service feel like home for my nana and given her physical health on admission they have certainly prolonged and improved her quality of life.
Reply from Stella Brackenbury, Service Manager at Baytree CourtThank you for your kind words and for taking the time to leave a review.
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Awards / Recognitions (3)

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