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Care Homes Owned by The Holmes Care (Group) Ltd in North Lincolnshire

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Only the locations & reviews in North Lincolnshire for The Holmes Care (Group) Ltd are being shown.

The Holmes Care (Group) Ltd Locations in North Lincolnshire (1)

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1 Care Home owned by The Holmes Care (Group) Ltd in North Lincolnshire

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Baytree Court
Normanby Road, Scunthorpe DN15 6AR
"My mum has spent two years in the Dementia area at Scunthorpe. The carers are the best and care for her like they are her family. Every..."Read all 59 reviews

from £1,234 / week34 rooms

Location Type: Care Home

Baytree Court is a friendly, welcoming home with a beautifully appointed lounge, and it’s own designated tea room where residents can enjoy home cooked meals and afternoon tea with family and friends. The... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care

The Holmes Care (Group) Ltd Reviews in North Lincolnshire (59)

9.4

The Holmes Care (Group) Ltd has a Group Review Score of 9.4 (9.395) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Holmes Care (Group) Ltd must have a Review Score.

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Showing 59 reviews matching selected criteria
Review of Baytree Court from Melanie H (Daughter of Resident) published on 9 April 2026 Submitted via Postal Card
Overall Experience
My mum has spent two years in the Dementia area at Scunthorpe. The carers are the best and care for her like they are her family. Every time they enter her room her face lights up.

The home is nice, clean and friendly. It is very relaxed and nothing is too much trouble.

Reply from Clare Cogan Turner, Communications at Baytree Court
Thank you for taking the time to share your experience with Baytree Court.

It means a great deal to hear how happy your mum has been over the past two years, and that our team care for her with such warmth and compassion. Seeing her face light up when staff enter the room is exactly the kind of...  

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Review of Baytree Court from Mark B (Son of Resident) published on 20 March 2026 Submitted via Postal Card
Overall Experience

Took mum in at the beginning of January and she soon settled in with the help of all of the wonderful staff and management, her room is very clean and spacious, the meals are all good with a nice choice every day.

Reply from Clare Cogan Turner, Communications at Baytree Court

Thank you for your kind feedback. It's wonderful to know your mum settled in so quickly with the support of our team, and that this has been recognised. We're glad you've highlighted the comfort of her room and the quality and choice of meals on offer. We really appreciate you taking the time to share your experience.

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Review of Baytree Court from P O (Wife of Resident) published on 12 March 2026 Submitted via Postal Card
Overall Experience
Good active

also days out

Reply from Clare Cogan Turner, Communications at Baytree Court

Thank you so much for taking the time to review our home. Your kind words are appreciated by the whole team.

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Review of Baytree Court from Carolyn S (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card
Overall Experience
Lovely smalle homely care home my mum has been treated with care and dignity.
The rooms are good and you can make them home from home which we like.
Food is good always smells amazing when visiting.
Lots of different entertainment provided.

All staff/management etc are very approachable

Reply from Clare Cogan Turner, Communications at Baytree Court

Thank you for your kind review of Baytree Court. We're delighted to hear that your mum is being treated with the care and dignity she deserves and that the home feels warm and homely for both residents and families. It's also lovely to know you enjoy the food, activities, and that our team are...  

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Review of Baytree Court from Linda D (Daughter-in-law of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

My father-in-law has been in Baytree Court for 2yrs. The staff are lovely, caring and helpful in all ways. The rooms are clean and every smells nice, which is good for a nursing home with so many residents.

Reply from Clare Cogan Turner, Communications at Baytree Court

Thank you for your kind review. We're so pleased to hear that your father-in-law has been well cared for during his time at Baytree Court. Our team works hard to provide a clean, comfortable and welcoming environment, and it's wonderful to know their kindness and support have made a positive difference. Your feedback means a great deal to us.

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Review of Baytree Court from Paul J (Husband of Resident) published on 3 March 2026 Submitted via Website
Overall Experience
I viewed several Residential Care Homes in the Scunthorpe area. I was looking for a care home which was big enough to have the facilities required but not so big as to loose the personal touch. I turned up without appointment at each care home so that I could assess them as is. I made a point of talking to managers carers and ancillary staff at each care home.Some care homes felt to be soulless and seemed to lack empathy for the residents. I made a short list then decided that Bay Tree Court Residential home was only care home which ticked all the boxes.

All the staff at Bay Tree seem to be happy in their work and totally commited the the welfare of the residents. They are so attentive. The staff worked so hard to help my wife settle in to her new surroundings. Cook has been very happy to cater for my wife's vegetarian diet. Bay Tree House have taken a lot of stress off my shoulders.

Reply from Clare Cogan Turner, Communications at Baytree Court
Thank you for taking the time to share your experience of Baytree Court Care Home. We know how important it is to find a care home that offers both excellent facilities and a genuine personal touch, so it means a great deal that you knew we were the right choice for your wife.

We're especially...  

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Review of Baytree Court from Gina L (Granddaughter of Resident) published on 24 February 2026 Submitted via Website
Overall Experience
An exceptional facility!

The staff are incredible- so diligent, thoughtful and caring. My Grandad has been here since July 2025 and his experience has been excellent so far. All team members- be it carers, catering, maintenance, management- know the residents well and treat them with respect and kindness at every turn. Myself and my family are so grateful for the care my Grandad receives- thank you Baytree!

Reply from Clare Cogan Turner, Communications at Baytree Court
Thank you so much for your wonderful review of Baytree Court Care Home.

It truly means a great deal to our whole team to hear that your Grandad has had such a positive experience since moving in July 2025. We are incredibly proud of our carers, catering, maintenance and management colleagues who...  

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Review of Baytree Court from Anne M (Daughter of Resident) published on 23 February 2026 Submitted via Website
Overall Experience
The care my Dad receives is absolutely excellent - all of the staff go to great lengths to make sure all of his needs are met and their kindness and care for him is just wonderful.
They are always cheerful, have really taken the time to get to know him, and clearly want to do all they can to make him happy.
Nothing is too much trouble; and he is treated with the utmost dignity at all times,
They take great care of making sure he is comfortable, help him to keep taking pride in his appearance, and always find time to chat with him however busy they are.
The food is really beautiful, plentiful and interesting with lots of home made goodies and little treats which go down very well.
As a family we are made welcome at all times; and we have all been touched beyond measure at the care my Dad receives - and also the support given to us.

I can't praise the staff at Baytree high enough, or say how very much all they do is appreciated by my Dad, myself and my family. Huge thanks to everyone.

Reply from Clare Cogan Turner, Communications at Baytree Court
Thank you for placing your trust in Baytree Court and for taking the time to share your experience. Your incredibly kind words are greatly appreciated.

It truly means a great deal to our whole team to know that the care and support we are so proud of has made a big difference to you and your...  

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Review of Baytree Court from Johanne P (Daughter of Resident) published on 23 December 2025 Submitted via Website
Overall Experience

We never wanted mum to go into a home but after breaking her hip and never regaining mobility we had no choice. From our first visit to Bay tree court it felt different to other care homes, it felt homely and the residents we saw looked happy. All the girls are so good and do actually care.For the last 7 months we have felt confident mum was cared for and safe. All the staff were excellent especially Lucy, Tracy, Harley, Bev and Victoria, and Leanne who sat with mum when she passed away. I can't recommend Bay tree court enough, all the staff were lovely to mum and spent time with her. Thank you

Reply from Clare Cogan Turner, Communications at Baytree Court
Thank you so much for taking the time to share this personal feedback. We know how difficult the decision was for your family, and we are honoured that Baytree Court felt like the right place for your mum.

Your words about the team, especially the compassion shown at the end will be shared with...  

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Review of Baytree Court from Graham C (Son of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

My mum has been at Baytree Court after some time in hospital. The home has been absolutely top notch. The atmosphere there is very friendly and helpful and the staff are to a person excellent. My mum has improved significantly since being cared for there and I am extremely appreciative of their efforts. The home is run very well by the new manager and she has been very helpful throughout my mum's transition there. I very seldom do reviews but would absolutely recommend Baytree.

Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words, and taking the time to leave a review.

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Review of Baytree Court from J D (Niece of Resident) published on 28 August 2024 Submitted via Postal Card
Overall Experience
The home needs a manager to 'take the reigns' and address a few domestic issues. I understand this has now been addressed.

The activities organiser is an absolute gem and consistently goes over and above what she is required to do. Some of the care staff take advantage of this and leave her to do what, in effect, is their job.

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Review of Baytree Court from Diane R (Daughter of Resident) published on 19 August 2024 Submitted via Postal Card
Overall Experience
I find Baytree Court a warm and friendly environment. The staff are caring and make you feel welcome. Any queries are dealt with professionally.
The residents are encouraged to attend activities and socialise. All special occasions (birthdays, Easter, Mother's Day) are celebrated.
Complaints are acted on immediately.

The premises are cleaned regularly.

Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and taking the time to leave a review - it is always appreciated.

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Review of Baytree Court from M M (Resident / Service User) published on 19 August 2024 Submitted via Postal Card
Overall Experience
I have left Baytree Court after being a resident for four months. Initially, after being in hospital, I required TLC but realised I am too active for permanent residence. The staff here are excellent, caring and professional in their approach to residents, they make an excellent team, doing each other's job if there is a gap.

My hesitation in giving 'good' for overall experience was the food, which I found to be bland and repetitive (I must be fair in saying that most other residents enjoyed the food).

Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and taking the time to leave a review.

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Review of Baytree Court from Christine M (Daughter-in-law of Resident) published on 9 August 2024 Submitted via Postal Card
Overall Experience

My mother-in-law has been in care for two years now, and in this time, she has been looked after to a high standard. She is kept very clean, with two baths a week and strip washes in between. The carers are amazing, so patient and hardworking. The food is of a good standard, and the residents have lots of activities, including external singers and musicians. She continues to be very happy and healthy.

Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and for taking the time to leave a review.

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Review of Baytree Court from Lynda R (Daughter of Resident) published on 5 August 2024 Submitted via Postal Card
Overall Experience
The staff at Baytree Court are kind and caring and although busy, always have time to discuss any concerns.
The food is excellent.
Home is clean and well-maintained.

I can leave Mum there knowing she is being well cared for.

Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and for taking the time to leave a review.

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Review of Baytree Court from J M (Daughter of Resident) published on 5 August 2024 Submitted via Postal Card
Overall Experience

Overall, Baytree Court is an excellent care home. There have been a few minor issues over the past few months, mainly due to a shortage of staff and a lack of communication. Agency staff are being used more often, this creates problems as they don't know the residents and their particular individual needs. The staff work extremely hard but do not have any time to take extra time with residents as they are rushing to care for the next resident.

Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and for taking the time to leave a review.

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Review of Baytree Court from Patricia K (Resident / Service User) published on 15 July 2024 Submitted via Website
Overall Experience

My elderly aunt moved into Baytree a few years ago, she is now 102! The carers are lovely, she always says they are so kind. She is bedridden now but looked after so well. The home has a lovely atmosphere and is very clean, staff are welcoming and pleasant, lots of activities for the residents that can do them. Highly recommend Baytree Court!

Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and for taking the time to leave a review.

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Review of Baytree Court from Helen W (Daughter-in-law of Resident) published on 24 November 2023 Submitted via Website
Overall Experience
We as a family could not have asked for more compassionate caring for our late dad/dad-in-law.
Each member of staff is an asset to Baytree, nothing was too much trouble.
The rooms are beautifully decorated and furnished.

The home-cooked food is outstanding and nothing is too much trouble.

Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and taking the time to leave a review.

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Review of Baytree Court from Janet W (Daughter-in-law of Resident) published on 23 November 2023 Submitted via Website
Overall Experience

We are very happy with the care given to my mother-in-law. The staff go above and beyond to ensure that residents are looked after, entertained and made happy. Well done to them all. Couldn't wish for a better place for her.

Reply from Emily Nash, Administrator at Baytree Court

Thank you for your kind words and for taking the time to leave a review.

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Review of Baytree Court from Shirley F (Wife of Resident) published on 10 August 2023 Submitted via Postal Card
Overall Experience

My husband has dementia and has been in respite care in Baytree Court a number of times. He really likes going there and is very well looked after.

Reply from Stella Brackenbury, Service Manager at Baytree Court

Thank you for your kind words and for taking the time to leave a review.

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