Fernlea House

19 Wallsgreen Road, Cardenden, Lochgelly KY5 0JF
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9.7 21 Reviews
  • Fernlea House, Lochgelly
Fernlea House Residential Care Home in Cardenden was originally built in the early 1900s, Fernlea House has undergone two major extensions since its conversion into a care home. Despite these expansions, the home retains a warm, homely atmosphere and is regularly redecorated and refurbished to maintain a pleasant and modern living space for residents.

All of the home's public areas, including lounges and dining spaces, are located on the ground floor, offering easy access to the home's beautiful, mature garden areas through patio doors. Bedrooms on the upper floor are accessible via a lift, ensuring all areas are reachable for those with mobility needs.

Nestled at the heart of Cardenden, Fernlea House enjoys close proximity to both the local community and scenic country park walks, providing residents with a peaceful and enriching environment.

In addition to enjoying the surrounding area, residents have ample opportunities for engagement and activity. Regular outings to local shops, shows, and other points of interest are available via the home's minibus. Back at the home, residents can participate in a wide range of activities, from exercise classes to reminiscence sessions, arts and crafts, and games. Live concerts and performances from professional entertainers are also a regular highlight at Fernlea House.
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Care Provided by Fernlea House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Natasha Porter (Service Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (36)

Visiting

  • All visitors are required to sign in the fire register in case of a emergency

Parking

  • Limited car parking with approximatly 8 spaces, swimming pool car park located next to Fernlea with additional spaces.

Fernlea House Reviews (21)

9.7

Fernlea House has a Review Score of 9.7 (9.741) out of 10, based on 9 reviews in the last 2 years.
Over all time Fernlea House has 21 reviews.

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Total of 21, showing 1-20
Review from Jane K (Daughter of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have had a good experience at Fernlea. I have noticed a big difference in my mum since I requested a different room for her. She is happier and more communicative. The staff are really friendly and take good care of her, myself and the rest of the family are happy with her care.
Reply from Clare Cogan Turner, Communications at Fernlea House

Thank you so much for taking the time to leave us a review. It's lovely to hear that the change we've been able to put in place for your mum has made such a difference. Our manager is always available if you do have any further feedback or suggestions but in the meantime we'll be sure to share your kind words with our team who will be delighted to hear their friendly and caring approach has been recognised. Thank you.

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Review from Evelyn H (Wife of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place, treat people with respect, just a lovely home from home.
Reply from Clare Cogan Turner, Communications at Fernlea House

"A lovely home from home" - Thank you so much for such kind words. We do strive to ensure this is how our home feels for all the residents and that everyone feels respected and safe. The Fernlea Team will be pleased to hear your review, thank you.

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Review from L R (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole team at Fernlea welcomed my dad and looked after him so well.
They met all his needs whilst maintaining his independence & dignity. What an amazing place for care, our first experience and we won't forget the kindness towards Dad.
Reply from Clare Cogan Turner, Communications at Fernlea House

It was our absolute privilege to have cared for your dad and we are very grateful that you took the time to share his and your experience with us. Our team here at Fernlea will be touched to know their kindness made such a difference to your family's first experience of care. Thank you.

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Review from Stefan J (Son of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fernlea Care Home is a truly wonderful place, and I could not recommend it highly enough. From the moment you arrive, the home feels welcoming, clean, and inviting. The environment is always well cared for and thoughtfully maintained, which creates a calm and comfortable atmosphere for residents and
us as a family. What makes Fernlea so special, however, is the people who work there. The staff show genuine care, compassion, and patience every single day. They take the time to really know each resident as an individual and treat everyone with dignity and respect. My dad received the kindest attention during his time there, and it was so clear how much he valued the relationships he built, particularly with certain members of the team who went above and beyond to make him feel comfortable and cared for. As a family, we always felt reassured knowing he was in such good hands. The support and kindness shown to us was also deeply appreciated. We highly recommend Fernlea.
Reply from Laura Poole, Communications at Fernlea House

Thank you so much for your review of Fernlea Care Home, it means a great deal to the whole team. We are incredibly proud of our team, and your comments about the compassion, patience, and dedication they showed your Dad, and your family, are genuinely appreciated. We believe that every resident deserves to be treated with dignity, respect, and kindness, and it's wonderful to hear that these values were felt so strongly.Please accept our sincere thanks for your recommendation. It was a privilege to care for your Dad, and we're grateful that we could be there for your family during such an important time. Thank you.

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Review from Sandra H (Niece of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Fernlea House a fantastic place, I couldn't be more happier with the care that my aunt receives. She is always clean and tidy when I visit. There are activities every day, and the residents are always happy. The staff are always on hand to answer any questions I might have and every one of them
is lovely and very competent at their job.
Reply from Clare Cogan Turner, Communications at Fernlea House

Thank you for taking the time to share such kind feedback. We're delighted to hear how happy you are with the care your aunt receives at Fernlea House. It's wonderful to know she's settled, well looked after, and enjoying the activities on offer here. Our team will also be so happy to know that you have also felt supported with any questions.

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Review from Lorna L (Daughter of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The professionalism of the staff is outstanding in Fernlea. My mother absolutely loves being in residence there and myself and family and over the moon. The constant updates on the app is amazing watching them all enjoy their activities and entertainment. We had a quiz and raffle night a couple weeks
ago where my cousin came down to sing for them all and we had the residents up dancing and watching the joy in their faces was lovely. I can 100% wholehearted say that they do a wonderful job looking after their residents.
Reply from Clare Cogan Turner, Head of Marketing at Fernlea House

Thank you for taking the time to provide such a lovely review. We always appreciate feedback and your kind words mean so much to our team at Fernlea House.

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Review from E P (Daughter of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is wonderful! There is a friendly welcoming atmosphere. The carers are most professional very helpful and always willing to assist - no job is too big or too small and always with a smile on their face.the home is efficiently run and kept very clean. The meals are good, varied and good sized
portions. We are happy with our choice of Fernlea House.
Reply from Emily Nash, Administrator at Fernlea House

Thank you for your kind words and taking the time to leave a review.

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Review from Karen P (Daughter of Resident) published on 8 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went into the care home in April 2023. She was well looked after right up until she lost her fight on 27th December. The carers that were finishing their shift on the Tuesday came in to say goodbye to her which was very touching. I would like to say thanks to all the carers for all they do and what
they have to put up with. They are the unsung heroes of the care service and deserve medals for their dedication.
Reply from Emily Nash, Administrator at Fernlea House

Thank you for your kind words, and taking the time to leave a review!

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Review from Shirley-Anne H (Daughter of Resident) published on 4 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is never easy having to see a loved one going to stay in a care home! I have visited a few over the years and we were dreading this journey for Mum.
The whole team at Fernlea are so brilliant, supportive and kind and it makes a very stressful time a much better experience. We are so lucky that Mum
has such a wonderful team of people taking care of her. This gives us peace of mind knowing that Mum is being looked after by such a wonderful group of individuals who always go the extra mile. There is a real sense of community!
Thank you Fernlea.
Reply from Emily Nash, Administrator at Fernlea House

Thank you for your kind words, and for taking the time to leave a review!

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Review from A J (Daughter of Resident) published on 27 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, as the daughter of a resident in Fernlea, I am very happy with the level of care my mother receives. Staff are absolutely fantastic, nothing is too much for them. There is always something going on for the residents. Arts and crafts, outings, singers, themed days etc. The food is fantastic.
A very food variety of food. Again they celebrate all the different occasions and provide the food to complement them too.
Reply from Joan Brown, Interim Service Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.

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Review from Elizabeth P (Daughter of Resident) published on 26 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fernlea House is an amazing place. I have visited family and friends in many different care homes over the years, but none that I was entirely satisfied with, until Fernlea.
My mum has been a resident there for just over two years and has received excellent care in all respects. She is always clean,
smart and carefully dressed, which she always likes to be. She has always enjoyed her food and has continued to do so because the food at Fernlea is very good and very well presented.
The staff are incredible and when I say staff, I mean everyone. They are respectful, caring, and compassionate.
A friend visiting with me said,
“I think you must have to pass a kindness test to work here.”
I am always made to feel very welcome.
Thank you to everyone.
Reply from Joan Brown, Service Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.

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Review from Valerie A (Daughter of Resident) published on 22 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident in Fernlea House for over two years.
The care she has received is amazing. The staff are patient, compassionate and always take the time to make sure my mum is comfortable and happy.
I am always made to feel very welcome whilst visiting and any questions I have are always
answered honestly and in a caring manner.
There are many different types of jobs within the home, and every one of the staff works hard to maintain a lovely, positive, happy and very clean environment. My mum loves her meals too.
Thank you to everyone at Fernlea House for looking after my mum so well.
Reply from Joan Brown, Interim Service Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.

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Review from Lorraine K (Stepdaughter of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepfather has only been a resident in Fernlea House Care Home for a short period and has already been on several outings. There are also various activities within the home which he is able to participate in.
He has been able to bring furnishings from home and his room is spacious, allowing him
a sitting area within his room to watch TV and accommodate a small fridge and dining table.
The staff are nice and very approachable, allowing him to settle into the home. Any minor concerns we have raised have been dealt with promptly.
Overall, we are very happy with the standard of care he has received. There is a homely atmosphere and we always feel welcome to visit. My stepfather has had several individuals visiting him and we have received positive feedback from them all.
Reply from Joan Brown, Service Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.

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Review from Jan R (Daughter of Resident) published on 30 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
In 2016, I had to look for a care home for my mum due to dementia. Fernlea was not my first choice, and I had experienced other homes because of other relatives being in care.
Whenever I went there, I was very happy with the cleanliness and how fresh it smelt. In all those years, it has never changed.
Also, the friendliness of the team and how they dealt with their residents assured me this would be the right place for my mum.
I have had no complaints and am still very grateful for how my mum is treated in the home.
Reply from Joan Brown, Service Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.

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Review from M P (Friend of Resident) published on 22 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been visiting my life-long friend in Fernlea House Care Home for the past two years she's been there. Since new ownership, I am really impressed by the improvements made, for me especially, the new quiet room where I was able to sit with my friend, decor etc. lovely in her own room, however, windows
are too high for her to see out and see what's going on. Even with dementia, this area was good for us. Thank you for making the care home a lovely place to be.
Reply from Joan Brown, Interim Service Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.

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Review from Dorothy K (Sister of Resident) published on 5 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and care have been amazing. My sister, who is a very fussy person, just loves it here. The staff are very caring. Everyone is very friendly and chatty.
Thank you, Fernlea House, for employing such caring staff.
Reply from Joan Brown, Service Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.

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Review from D C (Niece of Resident) published on 20 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and feeling of a nice place hits you as soon as you walk in the door. Smells lovely, and the staff is very friendly and welcoming. My aunt is well cared for and has no complaints. I am very confident in leaving her in the home as the staff are second to none; they know her needs and wants.
Lovely place - can't recommend it enough.
Reply from Craig Alderdice, Home Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.

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Review from L C (Niece of Resident) published on 18 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff, lovely atmosphere when you go in. Very welcoming when answering the door and phone.
Reply from Craig Alderdice, Home Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.

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Review from R S (Daughter of Resident) published on 3 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had lived at Fernlea House for the past year. From the beginning, all the staff have shown care, compassion and professionalism to my mum and me. Staff take time to get to know the residents and understand their needs. My mum is treated with respect and kindness. There are regular activities
and all residents are encouraged to join in. The chefs provide nutritious, home-cooked meals. My mum is very settled in Fernlea and I can 100% recommend this care home.
Reply from Craig Alderdice, Home Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.

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Review from L H (Daughter of Resident) published on 28 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has settled into the care home. With the fantastic support from the care team, my mother is treated with dignity and respect by the team. She enjoys the interaction with staff and other residents as she was isolated in her house due to only having carers popping in 3 times a day for one hour.
She enjoys the activities and will participate with others. She is happy with her meals. I am happy to see she is kept clean and appropriately dressed.
Reply from Craig Alderdice, Home Manager at Fernlea House

Thank you for your kind words and for taking the time to leave a review.

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Current Review Score: 9.7 (9.741)

Overview of Review Score

The Review Score of 9.7 (9.741) out of 10 for Fernlea House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.841 for Fernlea House is calculated as follows: ( (91 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 107 Ratings = 4.841
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Fernlea House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 11 Jun 2025
How well do we support people's wellbeing?
Adequate (3)
How good is our leadership?
Adequate (3)
How good is our staff team?
Adequate (3)
How good is our setting?
Good (4)
How well is care and support planned?
Adequate (3)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

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Natasha Porter

Job Title: Service Manager Joined: 2025

Natasha was delighted to become Service Manager of Fernlea House Care Home in March 2025 after enjoying many years in her role as Deputy Manager with another Holmes Care home, Preston House.

Frequently Asked Questions about Fernlea House

What types of Care is Fernlea House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Fernlea House have?

There are 36 Single Rooms.

What are the Facilities & Services at Fernlea House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Fernlea House to the centre of Lochgelly?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fernlea House to verify any information. View our terms and conditions. Fernlea House has an Enhanced Service - more info.