19 Wallsgreen Road, Cardenden, Lochgelly KY5 0JF
Group: Kingdom Homes Ltd
Person in charge: Ann McGowan (Care Manager)
Local Authority / Social Services: Fife Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users
Registered Care Categories*: Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 36
Rooms with ensuite WC: 36
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Inspectorate* Report on Fernlea House: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
The Review Score of 6.4 out of 10 for Fernlea House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Fernlea House in Google's Search Results – more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 48 months. (A 48 month period has been used as there were no positive reviews in the last 24 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Fernlea House is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.
The 1.57 Points relating to the number of positive Reviews for Fernlea House is based on 1 positive Reviews in the last 48 months and is calculated as follows:
3.00 = 3 then divided by 2 = 1.500
Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.2 Target = 0.139, then divided by 2 = 0.070
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
4.8 out of 5 from 1 Reviews over all timeFernlea House has a Review Score of 6.4 (6.403) out of 10 and an Average Rating of
Review submitted on 12 March 2016 from a Website Submission by J.R (Daughter of Resident). on Saturday 12 March 2016 . Relates to February 2016.
Choosing a home for a parent is like choosing a school for your child. You feel bad they need to go into care and you know your decision has to be the right one.
I looked at so many homes and Fernlea was not my first choice but when I visited it, I did not think it was the poshest I had seen , but straight away I liked how the staff were with the residents.
I have been in homes where they are left to vegetate. At Fernlea mum is taken out in their mini bus for wee trips, she is involved in practical things, making cards, baking, and surprisingly I hear she even joins in the sing songs. They celebrate residents birthdays have entertainment and have a church service once a month where they can request their favourite hymns.
Mum has Alzheimer's and I constantly worried about her before I don't any more. But it's not about me it's all about her and to see her happier and know she feels safe now means a lot, so thank you Fernlea here's one who think you do a great job x
How likely would you be to recommend Fernlea House? Extremely Likely