Walton House

Victoria Road, Leven KY8 4ER
Review Us
8.6 13 Reviews
  • Walton House, Leven
Nestled in the charming coastal town of Leven, Fife, Walton House Care Home offers a warm and inviting environment for up to 40 residents. With spacious rooms, including options for couples, Walton House provides personalised care tailored to each resident’s unique needs.

Specialising in nursing, respite, dementia, and palliative care, the home works closely with residents and their families to create thoughtful care plans. Every detail is designed to promote comfort, dignity, and a true sense of belonging within a supportive community.

Conveniently located near the town centre, Walton House offers easy access to shops, cafés, and essential services. Residents can enjoy seaside strolls along the promenade, Leven Beach, and the Fife Coastal Path. Nearby parks such as Letham Glen and Silverburn Park provide peaceful spots for relaxation, while golfers can take advantage of Leven Links and Scoonie Golf Club. Regular bus services ensure easy transport for outings and visitors alike.

Walton House boasts larger-than-average rooms and wide corridors, creating a bright and airy atmosphere. The private walled garden provides a serene retreat, while a quiet lounge and spaces for entertainment offer residents plenty of options for relaxation and socialising.

Life at Walton House is vibrant and engaging, with a variety of activities to enjoy. Regular bus trips to nearby coastal towns and other destinations bring opportunities for exploration and a full calendar of events means there’s always something to look forward to.

Dining at Walton House is also a highlight; meals are freshly prepared by skilled chefs, catering to all dietary needs to ensure every resident enjoys a delicious and inclusive dining experience.

With its dedicated team, personalised care, and vibrant activities programme, Walton House provides a truly exceptional experience.
Show Walton House on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Debbie Finlayson (Service Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • Open visiting

Parking

  • Specific parking for visitors and staff

Walton House Reviews (13)

8.6

Walton House has a Review Score of 8.6 (8.627) out of 10, based on 7 reviews in the last 2 years.
Over all time Walton House has 13 reviews.

Overall Experience
  • 7
  • 2
  • 3
  • 0
  • 1
Date Published
  • 13
  • 4
  • 5
  • 7
  • 6
Reviewer Connection to Walton House
  • 4
  • 4
  • 2
  • 1
  • 1
  • 1
Total of 13, showing 1-13
Review from Olga C (Granddaughter of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been living at this nursing home for over a year and a half, and I can confidently say that it has been a true blessing for our family. The level of care, compassion, and professionalism shown by the entire staff is outstanding. They treat every resident with dignity and respect,
and it's clear that they truly care about the well-being and happiness of those in their care.


The facility is clean, warm, and welcoming - it really feels like home. There are regular activities and social events that keep her engaged and happy, which means the world to us. We feel peace of mind knowing she is safe, well-cared for, and surrounded by people who treat her like family.


I'm deeply grateful for everything the staff does, and I would wholeheartedly recommend this place to anyone looking for a supportive and loving environment for their loved one.

Reply from Clare Cogan Turner, Communications at Walton House

Your kind words mean the world to us, thank you for taking the time to share them. Our team at Walton House prioritise care, kindness and respect for all of our residents and to know their actions have ensured that your grandmother feels at home, engaged and happy means everything. We'll be sure to share your kind feedback with everyone involved in her care, thank you again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R B (Wife of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Every time I go in, I am always pleased with how my husband looks. The only complaint I would have are the slippers, as he never seems to have his own ones. I understand it is not easy as I know he walks into other rooms. Staff are always polite and glad to answer any questions I ask. Manager always
polite, keeps me up to date with any problems with my husband.
Reply from Clare Cogan Turner, Communications at Walton House

Thank you so much for taking the time to leave us a kind review, we appreciate it very much. I can confirm your feedback about the slippers has been shared directly with the Manager who will look into the matter and get back to you as soon as possible.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from James M (Power of Attorney of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff were absolutely kind and caring to my mother who passed away in the home a few days ago. Both my wife and I were very happy with the home. My mother loved it to the extent she put 1stone on in 6 weeks. Mom had dementia but even when she was difficult to deal with the staff showed skill knowing
how to calm her and put a smile back on her face. Many thanks to all.
Reply from Clare Cogan Turner, Communications at Walton House

Thank you so much for taking the time to leave a review. It was our privilege to care for your mother and these kind and thoughtful words mean so much to our whole staff team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D G (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Walton House manager and all the staff have been under extremely stressful circumstances since my dad's visit to the home. The experience has been positive. The staff have been very supportive, understanding and adaptive to my dad's first visit to the home.
Reply from Clare Cogan Turner, Head of Marketing at Walton House

Thank you for taking the time to provide such a kind review. We always appreciate feedback and your kind words mean so much to our team at Walton House.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Penny R (Wife of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very impressed by the care and attention he received, whilst in there.
The staff were amazing, the room was spotless.
The food was excellent and I was made to feel very welcome, even was allowed to bring my dog. Accommodated to all our needs. Thank you.
Reply from Emily Nash, Administrator at Walton House

Thank you for your kind words and taking the time to leave a review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G G (Wife of Resident) published on 30 May 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
My husband was a resident at the Walton Care Home for 6 months. Because of a number of incidents and the general level of care, he has now moved to a different home.
1. His wheelchair was lost by the home and to date no arrangements for replacement or compensation have been made.
2. My husband was
left sitting up in a chair all night as against being transferred to his bed.
3. He had bruising and bleeding on one knee. This wasn't brought to my attention and when I asked staff about it no explanation could be given.
4. He received inappropriate food resulting in weight loss.
5. Decisions in his change of diet weren't agreed with me.
6. Inadequate support at mealtimes and with liquids.
7. His medication was administered irregularly or missed out.
8. His personal hygiene was inadequate. No baths or showers, rarely shaved or teeth brushed.
9. General cleanliness was poor especially in his room, with spills being left and surfaces not cleaned.
10. With the exemption of a few staff were unfriendly.
Reply from Emily Nash, Administrator at Walton House

I am very sorry that you feel that your husband had such a poor experience. Some of what you raised had been managed through our complaints process and through meetings to discuss. However, in order to address fully what you have raised now we will look into and report back to you further as part of our commitment to good quality care and as part of lessons learnt.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Daughter of Resident) published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law has quite severe dementia and can have very challenging behaviour. The staff are wonderful about recognising when he is having a bad day and adapt their care/approach to him as required. All staff are pleasant and attentive and treat Dad with dignity.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E M (Friend of Resident) published on 12 April 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
It took two weeks for her belongings to be moved from her original room to a smaller and colder room. I eventually moved them, some were not moved and when they were, they were left leaning against the wall waiting to be hung up.
Clothing is clean but can take time to come back.
Shortage of pillows
- there one day and then gone.
Has now been in the room for four weeks, asked for a bath but was only given a bed bath.
Complaints of being hungry.
Reply from Lynn Barclay, Service Manager at Walton House

Thank you for your comment. We take all concerns very seriously and are keen to investigate to ensure the well-being and safety of all residents. Please email walton.manager@kingdomhomesltd.co.uk so we can discuss this further.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A C (Son-in-law of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
My mother-in-law was in here for just under 6 weeks before her passing. Most of the staff were good at what they did but lack of leadership sadly let them down. On her arrival from hospital, her room wasn’t ready and the family had to help tidy it. My mother-in-law was often left unwashed or dressed
for hours. Despite speaking to the house manager nothing seemed to change. The staff were always friendly and obliging but it didn’t seem right that the family always had to ask and sometimes help rather than care that should have been provided. As an amputee, she required a hoist to help her in and out of bed/chair and several times we were told the hoist wasn’t working due to the battery being out of charge which left her in bed for long periods of time. Not all staff were identifiable due to lack of uniform or name badges, in general this care home needs a big shake-up in my opinion.
Reply from Nicola Walters, Home Manager at Walton House

I am sorry that you did not have a good experience, which I was aware of, and which was addressed.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J G (Friend of Resident) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff who offer the best care. I am happy to know my friend is being so well taken care of.
Reply from Nicola Walters, Home Manager at Walton House

Thank you for your kind words and for taking the time to leave a review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A T (Daughter of Resident) published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
It's quite difficult to fill in some ratings as some of the carers are excellent and some are poor. Information is not passed onto other carers (important). The approach to my mum could be a lot better, she does have mild dementia and this is often ignored when she refuses to wake up for food and personal
care. The approach by some carers is not appropriate. The manager listens and promises change but it doesn't happen or it happens but doesn't last.
Reply from Alex Wilson, Managing Director at Walton House

Thank you for taking the time to leave a review. We will of course take on board the comments made and I will ensure that the home manager discusses these with you in person over the coming weeks.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Suzanne A (Daughter of Resident) published on 24 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to Walton House in October from the hospital and I have to say the care she has received is 100%. Care and support from all the staff and management. Mum is paraplegic and has lost her speech and the girls (as we call them) all make her laugh and smile. They always keep me informed of any issues,
of which there have not been many, and are always happy to answer any questions I have. The atmosphere here is so relaxed and Mum feels very much at home. Her time here so far has been happy under difficult circumstances and a massive life change for her.
Reply from Nicola Walters, Home Manager at Walton House

Thank you for your kind words and for taking the time to leave a review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joy B (Wife of Resident) published on 24 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having to put a partner into a nursing home is not a nice experience. However, realising that it would be impossible to care for my partner at home, we looked at a number of local care homes. We are very pleased with our choice as it is a light, bright environment and the management and staff are really
caring and supportive. My husband has been in the home for over two years now and throughout lockdown the management and staff were as flexible as guidance permitted. Very satisfied.
Reply from Nicola Walters, Manager at Walton House

Thank you for your kind words and for taking the time to leave a review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.6 (8.627)

Overview of Review Score

The Review Score of 8.6 (8.627) out of 10 for Walton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.277 for Walton House is calculated as follows: ( (54 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) + (4 Poors x 2) + (7 Very Poors x 1) ) ÷ 83 Ratings = 4.277
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.35 Points relating to the number of positive Reviews for Walton House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 6 Positive Reviews ÷ 8 = 0.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 24 Apr 2025
How well do we support people's wellbeing?
Adequate (3)
How good is our leadership?
Weak (2)
How good is our staff team?
Adequate (3)
How good is our setting?
Adequate (3)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (1)

No image found

Deborah Raeburn

Job Title: Service Manager Joined: 2024

Deborah Raeburn - Service Manager

Frequently Asked Questions about Walton House

What types of Care is Walton House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Walton House have?

There are 40 Single Rooms.

What are the Facilities & Services at Walton House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Walton House to the centre of Leven?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Walton House to verify any information. View our terms and conditions. Walton House has an Enhanced Service - more info.