Larkfield View Care Centre, Greenock, Inverclyde
Larkfield View Care Centre, Greenock, Inverclyde
Larkfield View Care Centre, Greenock, Inverclyde

Larkfield View Care Centre is situated in a great location close to the towns of Greenock and Gourock. This purpose-built home provides nursing care to residents over 65 and for those living with dementia and Alzheimer's disease.

All bedrooms are bright and spacious with en-suite facilities and residents enjoy home-cooked meals with all dietary requirements catered for. The home runs a varied activities programme, which includes a mini bus for visits to local places of interest.

Access to a sunny courtyard area and patio with a sensory garden is also available.

Fees will depend on the needs of the prospective resident but more information can be provided in the home.

Group: The Holmes Care (Group) Ltd

Person in charge: Elsie McLennan (Manager)

Local Authority / Social Services: Inverclyde Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 90 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment • Huntington's Disease • Multiple Sclerosis • Neuropathic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 90

Rooms with ensuite WC: 90

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

At any time.

Parking:

Free on site parking

Latest Care Inspectorate* Report on Larkfield View Care Centre: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Larkfield View Care Centre has a Review Score of 9.7 (9.700)

The Review Score of 9.7 (maximum of 10) for Larkfield View Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews over all time. This Average Rating is also the rating value for Larkfield View Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 22 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.7 for Larkfield View Care Centre is calculated as follows: ( (257 Excellents x 5) + (93 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 357 Ratings = 4.7

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Larkfield View Care Centre is based on 22 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 18 positive Reviews (90 registered maximum number of service users ÷ 5). 22 Reviews ÷ 18 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    23
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Larkfield View Care Centre?

  • Extremely LIKELY
    26
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Larkfield View Care Centre

  • Daughter of Resident/Service User
    12
  • Resident / Service User
    3
  • Son of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    2
  • more

Larkfield View were taking the residents away to Craig Tara for a few days, my mum was to go, but the staff decided that it might have unsettled my mum. My sister and I were not happy with this decision and took my mum away for 3 nights instead but stayed for only 2 as mum was so unsettled. As a result, we realised that the staff were right. My mum was not happy in a strange place and just wanted to get home to Larkfield View, her home. The manager and all the staff are just fabulous. A lesson to listen to the professionals, they know best.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I would like to express my thanks to the wonderful staff at Larkfield View. It was lovely to see the residents on their day out to largs experiencing such a wonderful day. The organisation and dedication that went into this event was admirable. All staff from management, nursing, care, clerical, catering were there to participate in the even - a true team effort to ensure all residents has a fabulous, fun packed day. Thanks to you all going the extra mile for the people involved in care.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elsie MacLennan, Service Manager at Larkfield View Care Centre responded to this review on 17 Oct 2017:

Thanks for your kind comments about Larkfield View, we love that the residents enjoy their day out to Largs so much!

Mum has been in Larkfield View for the past couple of months. I have found all staff to be helpful, courteous and caring. I am at the home every day at various times, therefore meeting a number of staff. Leaving my Mum in care was a very stressful thing but was made easier knowing she is being well cared for.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Excellent facilities available to let us host a birthday party for my gran.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Home is always clean and presentable. Staff are excellent.

How likely would you be to recommend Larkfield View Care Centre? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My family are really happy with the service that is provided to my granny. Previously my great aunt and aunt were both residents here.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit here many times and on all occasions, I'm always impressed with the staff's attention and treatment of the residents. The home is very pleasant and residents rooms that I have seen always look homely and personal.
I would recommend this to anyone who is looking for this type of care.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elsie MacLennan, Service Manager at Larkfield View Care Centre responded to this review on 09 Oct 2017:

Hi Sandra, thank you for your kind words about Larkfield View.

Staff are always pleasant and helpful, they treat the residents with dignity and respect, whilst still having the time to talk and have fun with them.
My dad's health has been maintained even though his dementia has progressed due to the level of care given.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has good care. The night shift staff are excellent and the food is great. Happy with the care mum is getting.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I love the care home and the staff.
I couldn't be happier and wish I had come here years ago.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are friendly and I enjoy talking to them. The home is very nice and clean. I don't take part in most activities. I will go on bus trips.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Think it is a great place to live. Staff are all so helpful.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My first reaction on entering the care home was the friendly and obliging staff, from all working areas. Lovely fresh surroundings. Residents that I come across looked happy and always seemed to have an activity happening or about to happen. The only downfall for my sister was her age. She was a lot younger than fellow residents, she stayed in her room, but was happy with her television and magazines. The staff were always popping in to check on her.

Overall, very satisfied with the facility.

How likely would you be to recommend Larkfield View Care Centre? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elsie MacLennan, Service Manager at Larkfield View Care Centre responded to this review on 14 Sep 2017:

Thank you for your kind words about Larkfield View.

I would say my mother's condition has greatly improved since coming to the home almost a year ago.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have nothing but praise for the love and devotion of staff and the level of care they provide. I find the facilities as good and the day to day itinerary excellent. I am pleased that my mother is in their care.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My Father in Law was given notice by a home due to his behaviour as they could not deal with his dementia. Now he is well cared for, clean and well hydrated. The staff sit in the lounge and engage with the residents. The food is excellent and he is a lot less agitated. I have witnessed carers helping an agitated resident who bites - they diffuse the situation by taking her for a walk.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My sister in law has been in Larkfield View Care Home since November 2013 and was welcomed, settled and shown every consideration since then.
The staff are very kindly and friendly to their patients and treat them with the respect they deserve.
She has settled down well and seems happy and content with her treatment.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Elsie MacLennan, Service Manager at Larkfield View Care Centre responded to this review on 11 Apr 2017:

Thank you for your kind words about Larkfield.

Facilities are excellent. I cannot fault the care home at all. The care of my wife is excellent.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Good. Information on my cousin's health and update on his behaviour.

How likely would you be to recommend Larkfield View Care Centre? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Never wanted to expected my mother to be in a care home. Six months ago the decision was taken out of our hands. If she was in any other care home, I would not be content. Larkfield View is the best care home I have ever been in.

Mum has all the space to go for walks, a beautiful bedroom, dining room and sitting rooms. I have no concerns when I'm not there as the staff are very attentive and friendly towards her. The activities and entertainment they provide are fantastic as is the food. I couldn't fault it's cleanliness either as it is always spotless. Well done to all the staff, they have made my life less stressful as I know mum is well cared for. Excellent, keep up the good work.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elsie MacLennan, Service Manager at Larkfield View Care Centre responded to this review on 29 Mar 2017:

Dear Janice, thank you for taking the time to leave such a kind and thoughtful review.

I feel so content now my mum's in this home.
The staff are very friendly and make me feel at home. Anything I ask of them is not a problem. The staff are very approachable and go out of their way to help if needed. My only concern is at times, I wonder if twelve-hour shifts are too much for staff working with dementia patients as it is very stressful. The staff are amazing and I would definitely recommend this home to others. My mum is well looked after and I don't have any doubt what so ever.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elsie MacLennan, Service Manager at Larkfield View Care Centre responded to this review on 28 Mar 2017:

Dear Michelle, thank you for your kind words about Larkfield View.

My 89 year old mother was admitted to Larkfield View for respite and assessment of Alzheimer's condition. She spent 4 and a half weeks there and was initially unsure what was happening with her, as she thought she'd go back home. She needed long term care and had previously said when her memory was Ok, that she'd like to go to another care home if this situation ever occurred. I wanted to respect my mum's wishes and she got transferred to that home. Unfortunately, after nearly 4 months there, she didn't settle and kept asking to go back to Larkfield View. She was so lonely in the other home. The manager suggested mum come for lunch. She went and she was like a different person. She remembered the staff and didn't only stay for lunch but dinner too. It's a very sociable home and the staff and management can't do enough for mum. We are both delighted with Larkfield View.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Elsie MacLennan, Service Manager at Larkfield View Care Centre responded to this review on 20 Mar 2017:

Dear Linda, thank you for your kind words and for taking the time to leave a review.

My mother has lived in Larkfield care home about 2 years. Today the residents went to Cardwell garden centre for lunch, this and other outings happen frequently. In my opinion this is an excellent care home, from care, food and hygiene. The manager is superb she is not just a terrific manager but gets involved with the residents, just mucks in. My mother loves her room, the staff are very approachable, having peace of mind knowing your parent is safe and happy you can not buy.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elsie MacLennan, Manager at Larkfield View Care Centre responded to this review on 05 Jul 2016:

Thank you for taking the time to leave this very positive review - your comments are greatly valued.

My husband has been a resident in Larkfield View for just over six years. During that time we have witnessed and experienced many changes within the home both in his medical condition and in the environment he lives in. We are more than happy to acknowledge all the hard work and effort that has been made by all members of staff without exception to reach the new grade 5.
The care and attention my husband receives on a daily basis allows our family to rest easy that he is receiving excellent care. The manager has worked tirelessly to bring a brilliant team around her. Working with residents who dementia plus other health issues cannot be an easy task but the staff deal with each resident on their personal needs and not just as a number. Well done everyone keep up the great work.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Elsie Maclennan, Service Manager at Larkfield View Care Centre responded to this review on 29 Jun 2016:

Thank you Pauline for your kind words

My mum has been a resident in Larkfield View for nearly nine years and I have seen turnover of staff during this time. The Manager has worked tirelessly to improve the experiences for all residents and has brought the staff on board with herself and William at the helm. The recent Care Inspectorate report awarded 5 Very Good levels and was well deserved. The focus is very much individual person centred and I have found that, although my mum cannot communicate verbally, the staff know her needs very well and try their best to improve her quality of life. If I have a concern about any aspect of my mum's care I have always found staff very approachable and keen to work out a solution with me. Larkfield View community is continually evolving and because of the commitment of staff at all levels to improving experiences for the residents in their care, consultation with family and residents, and skilful leadership I am looking forward to future developments.

How likely would you be to recommend Larkfield View Care Centre? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Elsie MacLennan, Service Manager at Larkfield View Care Centre responded to this review on 06 Jun 2016:

Thank you Sally for your kind comments. We are continually striving to improve at Larkfield View and I am pleased that your Mother is happy with us.

Both my Mum and Aunt are very well looked after and the home is alway clean and fresh. My mother particularly likes the security of there being people to help her overnight. Both have an en-suite shower room and both have all their medical needs looked after. The staff are very patient with them against what must be a very demanding job. The staff at the home are excellent at letting me know if either of my relatives have any wee problems.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Don't Know

Elsie MacLennan, Service Manager at Larkfield View Care Centre responded to this review on 01 Jun 2016:

Thanks for your kind words Ian, good to hear that your Mum and Aunt are happy at Larkfield View.

I find the home to be welcoming. I regularly meet cleaning staff who keep everything fresh. Care staff are friendly and alert to patients needs, though at times seen understaffed. Senior nursing staff keep us informed of any changes in my mother's health when we visit and also by phone. There are activities for residents who want to take part.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Elsie MacLennan, Service Manager at Larkfield View Care Centre responded to this review on 01 Apr 2016:

Thank you Annie for you kind words. We are currently addressing staffing issues, so we are sure you will see improvements in the near future.

My wife has been a resident in Larkfield View for the past ten years. Throughout that time she has received excellent care. The staff have been exceptional and caring. My wife and I have been so thankful for the many dedicated staff who have supported us.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elsie MacLennan, Service Manager at Larkfield View Care Centre responded to this review on 31 Mar 2016:

Thank you for your kind words Ronnie.

My mother-in-law has been a resident here for 2 years, she has dementia. She enjoys the activities and takes part in them each afternoon. In the summer time she enjoys sitting in the garden. Any concerns regarding her health are discussed during our visits. My mother-in-law looks forward to meal times and enjoy the food that is freshly cooked daily on site. It also has a hairdressing salon and she has a shampoo and set each week. Staff and carers are very good and go out of their way to be helpful.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Elsie MacLennan, Service Manager at Larkfield View Care Centre responded to this review on 04 Apr 2016:

Thank you Annie for your kind words.

This care home has provided excellent care to my nanna for a number of years. Staff ensure that her individual needs are met on a daily basis, and keep family members up to date on how my nanna is getting on. Staff are also very friendly and make our family welcome in the care home at any time.

How likely would you be to recommend Larkfield View Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Elsie MacLennan, Service Manager at Larkfield View Care Centre responded to this review on 31 Mar 2016:

Thank you for your kind words Kimberley

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Awards / Recognitions

April 2017

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Staff Profiles

Elsie

Elsie MacLennan

Job Title: Service Manager

Joined: 2012

Description:

Elsie has over 20 years experience working for the NHS providing care and support to both younger adults with a physical disability and older adults within an assessment and rehabilitation unit. During this time she was also a part time lecturer at Reid Kerr College teaching basic nursing skills.

Elsie joined the private sector 14 years ago where she managed a care home, which was recognised for the quality of care delivered and achieving excellent grades from the Care Commission. She joined the Team at Larkfield View in December 2012 as Service Manager.

Care Home Idol 2016

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